Riu Caribe  

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The Riu Caribe pulls out all the stops when it comes to location. It’s set in the heart of Cancun’s main strip, which means you’re just footsteps away from the nearest shops, restaurants and bars. Best of all, it looks out over the beach so you can be on the sand in seconds.

The pool scene is just as noteworthy. Three huge pools wind their way around the grounds, and come complete with little bridges and a palm-clad island in the middle. They’re framed by a terrace that’s dotted with loungers and hammocks, so you’ll have no problem finding a spot to relax. There’s a swim-up bar in the water, and another close by, so refreshments are taken care of, too.

If you want to up the pace a little, there’s a lot laid on activity-wise. As well as favourites like tennis, volleyball and aerobics, you’ve got the likes of windsurfing, scuba diving and body boarding to try your hand at. Little ones, meanwhile, have got their own activities programme, as well as the RiuLand Kids’ Club, where they can join in with games, competitions and arts and crafts.

On the dining front, you’ll find a buffet set-up in the main restaurant, which offers up full American breakfasts alongside sweet pastries and fruit juices. For lunch and dinner, expect plenty in the way of international fare with pizza, pasta and salads among the line-up. Elsewhere, you’ve got an Asian buffet restaurant and two à la cartes to try – a grill and steakhouse joint and a lively Mexican eatery.

The hotel has recently had a makeover, so the rooms are really modern and stylish. They're ultra-minimal spaces with energising blocks of colour, and finishing touches include satellite TVs, minibars and liquor dispensers.

TripAdvisor rating

Based on 4516 reviews

  • Official Rating
  • 1Building
  • 9Floors
  • 506Rooms
  • 4Lifts

Platinum

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  24-hour selected local-brand alcohol, soft drinks, tea and coffee at self-service bar.  24-hour snacks at self-service bar.

Facilities► View all

Outdoor pool

With sunbeds and parasols.

Daytime activity programme

For all those adrenalin junkies out there, there's a wide range of activities to get stuck into. Expect windsurfing, body boarding, scuba diving* and catamarans. If you're interested in scuba diving, then there's an introductory lesson which takes place in the pool.

Grill and Steakhouse themed restaurant

Offering lunch, snacks and dinner. The buffet is open between 12pm and 5.30pm, snacks are available from 3pm to 5.30pm and the à la carte service for dinner runs between 6pm to 10pm. You'll need to make a reservation.

Rooms ► View all

double room with sea view

Double room with sea view sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with a king-size or 2 double beds - can be sold as a single - with walk-in shower, liquor dispenser, flatscreen satellite TV and radio alarm clock. Wi-Fi is at a charge.

TripAdvisor Reviews Show more reviews »

Great Hotel

Hotel was very nice, on a sandy white beach. Food very good, lots of choice. There was a quiet pool as well as the one used for activities, no problem getting a sun bed, it was a quiet time. Good cheep bus service to the local shops. We had a greab time. Service in the bars was good, staff very easy to communicate with. We had on problem, a young American couple were shouting outside our room at 4:00am after the bars closed in Cancun. We asked them to be quiet but they continued arguing in the next room. We had an interconnecting door so we could hear everything. They had previously been warned by security. Next day we moved rooms. It was noisy in the corridors most nights around 4:00 to 4:30am. One couple we met were ripped off in the local flee market. They were charged 3000 peso (£150) for 4 tee shirts and an apron. The porters at the airport try to grab your luggage and get you into a taxi.More

Retired_Traveller49, Selby

Just ok

I stayed here before when it was the Gran Caribe Real Resort. The appearance of the lobby and rooms are not what they used to be. However, it was still nice. Only complaint were French Canadian spring breakers not knowing how to act like adults. Their language was extremely offensive not to mention the kid passing out in the pool and the girl puking in the sink in the pool bathroom. Boys playing soccer by the pool where the steps came up to the bar area and the staff did nothing to ward off bad behavior.More

MARY S, MONROE

Buffet food great

We stayed at this hotel for me and my sisters 50th on the 10th to the 17th of April! We booked a full sea view but we're only given a side sea view which was disappointing. We moaned and were moved the following day to room 637 which was lovely! The hotel has a massive buffet restaurant which had a lovely choice! We tried the Mexican speciality restaurant on our birthday but were very disappointed,! We waited two hours for the main which was rubbish! They did surprise us with a birthday cake at the end of the meal which was a lovely gesture! The maids also trimmed up our rooms whilst we were out which was lovely! The hotel is a good quality 4 star and the drinks quality and choice were great. The beach area was lovely although getting a seat on the beach or near the pool was impossible as they were always reserved! Take the ferry to the island opposite for the day. We'll worth the cost and there are pelicans to greet you! There is also a turtle farm to see and the island is only 5 miles long! The ferries operate every half hour! The hotel is a good hotel but do not recommend the speciality restaurants! Stick to the buffet which was fab, the waiters will bring wine and water to the table although you can help yourself. Entertainment was a bit painful at times but there are regular buses to the centre and an area called the bull ring which had bars galore! Taxis are good value if you don't want to be crushed on the bus. In all would recommend the hotel and the staff were very good! BIG SHOUT for Angel in reception who could not do enough for us. No late checkout rooms available when we were leaving but you could get a shower at the Spa!More

miguelsussex, sussex

Excellent Stay...and our wedding

We stayed at the Riu Caribe from 7th - 14th April 2014 which included our wedding in the hotel and I can honestly say we had an amazing time. in total 19 of us stayed here, some for 1 week and others for 2. This was our second time in Cancun and the Riu Caribe was a grea thotel to stay in, all the staff from the waiters to the bar staff are always willing to help make sure you are happy and not wanting for anything. We stayed on the 9th floor, room no. 963, the room was huge with 2 massive king size beds pushed together, the room was always clean and the mini bar always filled, the balcony may be a little small but we were never going to spend much time here anyway.it was good to look out over the hotel and get a great sea view especially being up so high. there are plenty of bars around the hotel which are happy to serve you drinks/cocktails/shots etc all day you also have the swim up bar in the pool if you want to drink while at the pool. the hotel has 3 specialty restaurants as well as main buffet restaurant, snack bar (out by quiet pool) and a sports bar that is open 24hrs a day and has snacks like nachos, hot dogs etc the food quality in the main buffet is very good and the cooks are constantly making new and fresh food all the time. of the 3 specialty restaurants the steak restaurant is the best, the grilled chicken and the steaks were very nice and the portions were very big. the most disappointing was the mexican restaurant, the same can be said on our last stay in Cancun, were are in mexico why is it had to find good mexican food in hotels?! the Asian restaurant was ok nothing great but the fried ice cream is a must try - very tasty!! the entertainment around the hotel is good during the day by the pool, always trying to arange pool volleyball or fun contests between tourists. the same cant really be said at night, the always have something on for kids which is fine but the main entertainment at night for adults was someone on stage singing or playing instruments, didnt really add any atmosphere or made anyone really enjoy themselves. However with these small drawbacks the stay was excellent and all of our group had a really good time. the hotel is on 5 mins away from main strip (coco bongos etc) on the bus which is only 10 pesos (£0.50) on to our wedding - we were married in the gazebo on the hotel grounds facing the beach on the 12th April and we really couldnt have asked for a better day. our wedding co-ordinator Veronica was excellent and really went out of her way to make sure we had the best day possible. everything from champagne in our rooms while getting ready to the dinner afterwards was great and handled really well. we really cannot thank all the staff involved enough for tending to our special day. We would definitely be back here when we next visit.More

mfindlay82, Glasgow, United Kingdom

Average Hotel... lack of sunbeds

The hotel was pretty average. We had some small issues that were resolved within the first hour of checking in but the biggest downfall to this hotel was that the sunbeds on the beach and by the pool areas were reserved with towels and personal items by 6:30 am by other tourists! Although there were signs all over the resort prohibiting the reservation on sunbeds, management did not enforce it's own rules. There was an instance when our sunbeds were actually stolen by other tourists and staff at the resort basically laughed and said: "there are many people staying at the resort and we don't have enough beds, sorry". If that's the case, perhaps more should be purchased? The hotel itself used to go by another name until RIU purchased it. That said, you can tell that it doesn't look like a typical RIU Hotel. The food was good, nothing spectacular but good food nonetheless. Overall, it's about a 3.5 out of 5.More

Yankee D, Toronto, Canada

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