For all those adrenalin junkies out there, there's a wide range of activities to get stuck into. Expect windsurfing, body boarding, scuba diving* and catamarans. If you're interested in scuba diving, then there's an introductory lesson which takes place in the pool.
Offering lunch, snacks and dinner. The buffet is open between 12pm and 5.30pm, snacks are available from 3pm to 5.30pm and the à la carte service for dinner runs between 6pm to 10pm. You'll need to make a reservation.
Double room with sea view sleeps up to three adults or two adults and two children up to 12 years, with a king-size or two double beds. You'll have a walk-in shower, liquor dispenser and flatscreen satellite TV.
Average monthly temperature and rainfall for the Cancun location.
TEMPERATURE (°C)RAINFALL (mm)
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Had a great time!- Staff was friendly, food was good, beach and pool were great. Bar tenders were great. No seaweed. Room was cleaned daily and was spotless.
The only issue was the bed - it was like sleeping on a bench. Still got a decent night sleep.More
Theresa D, Point Pleasant, New Jersey
Pros and Cons
This was my first time in Cancun and staying and a Riu Resort. The food was great and the bartenders were amazing. Especially Jerry at the bar in the lobby who was very friendly! The beach, the pool and the Mayan Show were excellent. The main issues we had were with the front desk staff who were not friendly or very helpful. Upon arrival we were given our room key. When we got the room it wasn't ready and was still being cleaned. The pillows on the bed with no pillow cases had mold and were stained. I called the front desk to advise and also to tell them the safe was locked. The pillows were changed but no one ever came to unlock the safe. On our second day the air conditioner stopped working and the toilet was leaking. I called the lobby around 10pm but no one answered. At about 10:30pm I was able to reach someone and told her what was going on. I fell asleep waiting for someone but nobody came. The next morning I went down to the front desk and complained. They said they would send someone to take a look. We returned to our room that evening and to our surprise the a/c was not fixed, the safe was locked and the leak continued. Once again I expressed my frustration to the front desk staff. Someone came to our room to clean up the puddle in the bathroom and to put down a towel next to the toilet. Maintenance arrived while we were not in the room and fixed the a/c but the leak continued. The next morning I spoke with Rene (manager) who agreed to switch our room but couldn't do so until 12:30pm. We were going to be gone all day and did not want our bags to be moved without us being there. At that point we were leaving the next day and decided to let it go. I was very disappointed by the lack of concern from the staff. For this reason we don't recommend Riu Caribe.More
Denise A, Columbia, Maryland
We stayed here for 2 weeks in February all inclusive. This place is amazing with clean rooms and excellent friendly staff that really go out there way for you. It was the start of spring break when we were there but wasn't an issue. We found there was loads to do and perfect for our requirements. We will definitely be back very soon. More
johnh h, Jersey, United Kingdom
We had a great junior suite corner room with amazing views. Food was pretty good, nothing amazing, nothing horrible. Beach was small but easy to get in and out of. It was hard to get beach chairs. Difficult to get reservations at the specialty restaurants and didn't think they were worth the effort, honestly. I would definitely return to this hotel if I ever go back to Cancun.More
krisbr, Rockaway, New Jersey
Lots of positives..
We have just returned from a two week stay. As others have mentioned most aspects of this hotel that are fantastic but there are also minor negatives.
When we checked in just after 3 the receptionist told us our room wasn't ready but we could use it to get changed and then leave it to be cleaned if we wanted. I thought this seemed sensible so accepted this idea.. Mistake! The room had just been vacated by previous occupants and was really filthy. It was a third floor room and although you could see the sea the view was obstructed by palm trees. We went back down to reception and spoke to Cynthia who was lovely and sorted a room on the 6th floor which had a much better view and most importantly had been cleaned (not sure why the first receptionist gave us a room that wasn't ready when there were other rooms available). I had read a few comments before we went about mould in the rooms and I'm afraid there were spots on the walls in both rooms we saw but I accept that the weather is very humid and when you have air conditioning on in your room the water condenses on cold walls and allows mould to form, so I don't think there is much the hotel could do about it.
Location is brilliant, beach is beautiful, nearly all rooms (above 4th floor) have great sea view, bus stop is directly outside the hotel with buses every two minutes into downtown cancun or party zone.
I had read previous reviews of some people complaining that they could not get sunbeds unless they got up at 6am, I have stayed in plenty of hotels where this is the case, however I found the riu caribe to be totally the opposite and never had any problems getting sunbeds, in the places we wanted them, even on days we went on trips and only used the pool area in the afternoon.
The staff here are amazing, we felt spoilt at the pool with staff bringing ice cold drinks every 30 minutes or so. All staff in restaurants and bars were very friendly.
The food is really good, with loads of variety at the buffet. Only on the second last night did we finally decide to try one of the other hotel restaurants for evening meal to escape the monotony of walking around the buffet carrying your plate and we went to the steakhouse. We assumed it would just be the same thin steaks that were often served at the buffet, we were wrong. It was really gorgeous, as good as a steak meal that we paid $170 for in cancun, so definitely try out the steak house a bit earlier in your holidays as we wished we had gone a few more times. More