Riu Caribe  

This beachside hotel is a tropical bolthole, offering a beachfront location, varied dining scene and great entertainment.

The Riu Caribe is right on the edge of a sugar-white beach. Plus, it’s less than a five-minute taxi ride from the centre of Cancun, with all its shops, bars and restaurants.

The modern rooms all have a balcony, with either a full or partial view of the sea.

TripAdvisor Traveller Rating

Based On 6608 reviews

  • Official Rating
  • 1Building
  • 9Floors
  • 506Rooms
  • 4Lifts

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests
 

Honeymoon Offer

Honeymooners receive a bottle of tequila and a fruit basket. Please contact us when you've booked your holiday to qualify.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner.  24-hour selected local-brand alcohol, soft drinks, tea and coffee at self-service bar.  24-hour snacks at self-service bar.

Facilities ► View all

Outdoor pool

With sunbeds and parasols.

RiuLand Kids' Club

Open daily. Available for children aged 4-7 and 8-12.

Daytime activity programme

For all those adrenalin junkies out there, there's a wide range of activities to get stuck into. Expect windsurfing, body boarding, scuba diving* and catamarans. If you're interested in scuba diving, then there's an introductory lesson which takes place in the pool.

Rooms► View all

double room with sea view and balcony

These bright and spacious double rooms come with a balcony that overlooks the sea. They have 2 US queen-size beds. Plus, you'll also find essentials such as air-conditioning, Wi-Fi*, and a flatscreen TV included.

TripAdvisor Reviews Show more reviews »

Good hotel

My partner and I (age 22 and 23) stayed at this hotel from 2nd-16th July. We are not picky people and were generally very happy with our stay at the Riu Caribe. We were impressed with the quick check in and how well prepared our room was on arrival. I cannot praise the maids enough and our fridge was always well stocked. The entertainment team do an amazing job and are always so energetic and make sure that everyone is having a great time. The staff of the hotel are very attentive and ensure that your drink is always filled. The only negative about staff was our experience of the Steakhouse restaurant as the manager was very dismissive and gave our table away. He was then extremely rude to my partner and shouted at him which I thought was unprofessional. However, the other staff at the restaurant were very kind and helpful. The food was good and there were many selections to choose from. In the buffet, Eva and Miguel were so, so kind and always provided a friendly smile and a chat which was very kind and welcoming each day. The pool area was nice, however, it was cleaned in the morning at around 8.30/9am which I felt was late as there was things floating in the pool at this time. Also, many people were smoking and drinking inside the pool which is both unhygienic and dangerous. I think the hotel need to address this as there was cigarette ash floating in the pool. Trips: We took part in the Thomson bar crawl which was great fun and worth the money, the Jungle tour which was also excellent and a great experience. Xplor was also great and had something for everyone! It was scary (ziplines) but a great adventure. The Captain Hook Pirate ship is amazing!! It has everything you could ask for and turns into a sort of nightclub at the end which is brilliant. Finally, we went to Coco Bongos (VIP gold member), it was an unreal night and I would highly recommend going VIP as it is a lot more enjoyable than general admission. Overall, we had a great time at this hotel and in Cancun. We would definitely come back! Tips: Take a high factor of suncream (we had to buy a factor 50 which neither of us have ever worn before) which was $25, I am a light sleeper and was woken up every night at around 4am by people singing or shouting down the corridors so take ear plugs if you are the same and take water shoes if you fancy doing any water trip as they are very expensive over there.More

JadeP31, 186534

Great 5 night stay!

Great hotel only complaint was sheets on bed were very thin! Love all inclusive, good food and drink options. Best part was sailboat rentals are included! Staff was friendly and sure to always have a drink in your hand. Beach and pools are all very nice.More

lawilson18, 55711

Don't listen to bad reviews

We travelled with Thomson and arrived at the hotel around 17:30 and our welcome/check in was done in a big group to save time and to avoid impatience as we'd all had a long flight, we were all given a welcome cocktail (alcohol free) this was very much appreciated after a long journey! Once checked in we were asked to tell the bell boys which room we were in and picked out our suitcases. They told us how to get to the room and brought our suitcases up a short while later! (They did expect a tip) but either way the gesture was there. We stayed in room 926, it was spacious and clean and light. You could say it was tired needed another coat of paint but it was clean the sheets were clean and it was well presented. you get optics (huge bonus) a safe, ironing board and iron, safe, a small (but powerful) hairdryer and a fridge filled with Z up pepsi soda and water. The beds were made up and bins cleaned every day and sheets cleaned every 3 days (I think). There is a few American/English channels ones being 33 on the TV, we don't go on holiday to watch TV. But it's nice to have on in the background and when we're going to sleep. The food was great, lots of choice in the main buffet, it's best to go early whilst the food is piping hot and still fresh but even if you did go late there was still lots of options available, especially sea food. You no longer need to book in the restaurants which is good but also means you may have to wait for a table but this didn't bother us. The pool was large and has plenty of sun beds for everyone, we preferred to stay to the right hand side in the 'adult quiet pool' as there were umbrellas for shade and wasn't as busy. All pools had stone sun beds half in the water which were a god send when it was scorching! We had waiter service bringing drinks all day long all the staff are so fabulous and very very friendly. You get towel cards which you can swap towels whenever you like and as often as you like so no need to bring your own. The main pool has music playing most of the day and they have various games like water polo and have competitions. The service was fantastic from all the staff, they say that in Mexico the staff work mainly on tips (we felt we had to and were pressured to do so but they don't make it obvious to you) all staff are grateful for what you can give them. The beach at the end of the hotel is breath taking, the sand doesn't get so hot as you would expect which is good the water is crystal clear and so refreshing. There are water sports, jet skis paragliding canoeing available too but this is at extra cost of course. The main lobby has a bar and is quite lively of an evening so it's nice to just sit and chill, again there's waiter service always getting and refilling your drinks. There was various games on certain nights, karaoke and other singing acts but the hotel also has a show each night at 21:30 which is different each night. It's slightly cheesy but good at the same time. There are bus stops right outside the hotel if you want to go in to the town or elsewhere especially if you book coco bongos (it's a must) (also make sure you do the Thomson bar crawl VERY good) which is 21pesos for 2 people Overall a fantastic holiday, fabulous hotel. We'd certainly come back to Mexico and this hotel, we were very impressed and thoroughly enjoyed our holiday!! PS TAKE PESOS AND NOT DOLLARS More

Ann47ucy,

Simply Amazing

I returned from this Hotel one week ago, I spent 14 days there with 2 girl friends and we had the most amazing holiday. The Hotel is amazing, so much choice and the staff are so helpful. The Hotel is very clean and welcoming, free wi-fi works pretty well in the public areas. The room we had was new reburbished one, although we did see the older ones and they aren't as nice as the new ones. We had an amazing view (floor 5) but as other reviews have stated the higher the better. The 2 pools are both amazing and the beach is unreal. Pool waiter (Ysreal) - he is amazing. Never stopped drinking us Cocktails by the pool and very helpful. The hotel Entertainment is good, we were also out quite often so did not experience all of it. There are always people at the Hotels selling tickets to the vlubs in Cancun. We booked through them on most nights and had no issues, they also included a taxi down to the club. All the food and drinks in this Hotel are amazing, everything is so well prepared and organized. Try all of the Cocktails - they can even make up cocktails that are not on the menu. All the staff offer an excellent Service and were always so helpful and friendly. We had the Holiday of a lifetime and highly recommend this hotel to anyone going to Cancun!!More

Dawn S,

Save your money

This hotel is NOT a five star hotel. To start check in is not until 3pm even if you get there earlier they tell you they will see if they have anything available before but it never happens in a nine floor hotel they don't have a room available even when their guess leave at 12:00 pm. Service is mediocre with the exception of few staff. Also there is NO air conditioning at the lobby, elevators or building hallways. Food is the same every day and again service at the restaurants is very poor. Bars, they have a few bars not many and drinks a really bad they DO NOT know how to make drinks even if you ask them for more alcohol in your drink and they make you the same drink again they make it the same way. Music and entertainment is horrible and boring so if you are looking to dance or have fun at night this will not happen at this hotel UNLESS you but a ticket and go to the local nightclub. I really didn't feel like tipping servers at this hotel just a few like Jose at the beach and I forgot the other servers name at the main buffet. This hotel has "three restaurants" but really they are more like a buffet and again same thing food qualify is poor as well as service to the point where you have to even ask for water. CHECKING OUT is exactly at 12:00 and get this they CUT YOUR BRACELET when you turn your keys is guess si you don't use they facilities anymore. My advice is SAVE YOUR MONEY and go to a different hotel which for the same price you'll get better service and you'll enjoy it a lot more GO SOMEWHERE else.More

OLN21,

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Riu Caribe
Rated: 4.0 /5 based on 6608 customer reviews
from £ from £825.46