For all those adrenalin junkies out there, there's a wide range of activities to get stuck into. Expect windsurfing, body boarding, scuba diving* and catamarans. If you're interested in scuba diving, then there's an introductory lesson which takes place in the pool.
Offering lunch, snacks and dinner. The buffet is open between 12pm and 5.30pm, snacks are available from 3pm to 5.30pm and the à la carte service for dinner runs between 6pm to 10pm. You'll need to make a reservation.
Double room with sea view sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with a king-size or 2 double beds. You'll have a walk-in shower, liquor dispenser and flatscreen satellite TV. Wi-Fi is at a charge.
Double room with sea view sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with a king-size or 2 double beds - can be sold as a single - with walk-in shower, liquor dispenser and flatscreen satellite TV. Wi-Fi is at a charge.
I read a lot of reviews about this hotel and asked for a child friendly hotel.
The food was good but the buffet was to big with a lot of option (to much for us). We went with a couple with a 8month old baby and it was hard to get food for him. We ordered a lot of times in the buffet a potato or a soup and the staff was not friendly.
The room was spacious and clean with ocean view. The pools were nice but to noise. Everyday in the same hour, 3 pm, started the activities and parties in the main pool. The man screamed for one hour!!
The beach was juts wonderful!!More
Just got back from this wonderful Rui hotel on my last visit to Cancun 3 years ago we stayed at the Rui Cancun but this hotel is by far the best one we have stayed in so far. Well were do I start check in very good and so quick ROOMS cleaned every day (David) ( 7th floor right in the middle) great sea view . FOOD very good always lots of choice ENTERTAINMENT bit of a let down but you must go to coco bongo & senor frogs great night out WEATHER 1 bad day out of 14 that's not bad pool area lots of sun beds same as the beach overall we had a very good holiday the friends that we came with was there first time and did not what to come home So if you read any bad reviews about this hotel my advice is go and see for yourself you wont be disappointedMore
paul s, Newark-on-Trent, United Kingdom
My favorite hotel
When I travel to Cancun, this is the ONLY hotel I will stay at! I love everything about it. The staff, the food, the location, just everything. On one of my trips, I was given a room with a not-so-pretty view and called down to the front desk and they moved me to another room with a view of the Carribbean as I had requested before flying to Mexico. They were apologetic and offered me a bottle of champagne. Also, the bartenders in the lounge bar were so friendly. It is a great place to meet people from all over. I really enjoyed listening to people talk and figuring out where they were from. You can enjoy sitting at the bar or in lounging chairs in the lobby and people watching. I just love this hotel for so many reasons. P.S. - Try their hotel coffee...yummy!!More
Sandi_Shifflett, Leesburg, Virginia
Hurricane Odile re-directed us from CABO to CANCUN
This was our 2nd stay at this location. We were assigned Rm993 with a nice oceanview but a dated room. We had issue after issue initially: leaky shower head, biting ant issue, electricity randomly went out, and leaking water all over floor. On the 3rd day, my husband got us moved, he spoke to Victor and he moved us to a nice updated ocean view Rm867. I appreciated Victor stepping up and taking care of us. It was like an entire NEW vacation. Overall we had a very nice vacation! Never hungry, enjoyed the specialty restaurants and of course loved the buffets. The beach was fantastic! Very swimmable and a lot of space to enjoy, liked it better than the Riu next door. The weather was fabulous, it was HOT and we got enough sun! Ysarel working the pool area was on top of it and took care of U. Vincent working the pool bar was energetic and also willing to take care of your drinking needs! The entertainment staff was fun and worked the crowd hard. My husband would end every night at the Sports Bar with Frankie taking care of us & is on the ball with a crazy memory! My favorite pool activities were the belly buster and the swim underwater as far as you can go contests â I laughed SOO hard! Remember to TIP your servers, they appreciate it and EARN it. Of course, I had to get my 90 minutes WI FI fix and stay in touch with all my social media. We went downtown twice on the Bus, had no issues UNTIL we tried to catch a bus to come home. Iâll be darned if we caught the WRONG bus. Luckily, other tourists got us on track. Also, the buses during the day were majorly OVERCROWDED, isnât there a capacity? Alright, drinks to try: Mango Tango, Sexy Banana, Rivera Maya, and check out the Lobby Martini Menu. We used BD Travel for our shuttle and booking our excursion Dolphin Royal Swim+Royal Garrafon at Isla Mujeres Cancunâ AMAZING experience.More
Brkhousekitty, Fort Worth, Texas
This was my first time staying at a Riu property and on this trip we split between Riu Caribe and Riu Cancun. Hands down Riu Cancun was better, you can read my review on their page. Let me share our experience at Riu Caribe first.
We checked in and was told take the elevator to 9th floor then walk up some stairs. I was excited thinking we got a great room. Booking dot noooooooo....
Room 997 was like in the attic of the hotel. The view was wonderful, but the room was depressing.
It was NOT renovated, very old dated furniture. The shower was a dark closet and the towel rack was leaning, no light in there either. I question the cleanliness of the room as well since...
the mini bar had only two sodas in them, OPEN and used. I called to have it replenished at 3pm and again at 7pm. No one ever came up either time. Probably because we were in the attic.
I don't like complaining and was willing to suck it up since I was only staying here two days, but my final straw was when I got in the shower that evening it was barely lukewarm. I hopped out and went to the front desk.
They explained that it was a penthouse room. I tried not to laugh, since penthouse should be synonymous with luxury, not just a high floor. I still can't get the two lamps split in half on the wall as decor or the musty smell.
I should have taken pics to post, but I just wanted to get out of there!
The front desk person said that he can put me in another room but the view won't be as great. I know some people care about those things, but I don't spend much time in a hotel room on vacay. I just want it to be clean, updated and have hot water.
We moved to a lower floor and the room was what I expected and the shower was amazing! Hot, roomy and great pressure unlike the black box on the 9th floor.
Overall the resort was okay. The beach was the best aspect. The dinner buffet wasn't the best, I enjoyed the lunch more by the pool. They do a bbq lunch daily too, but did only hamburgers and hot dogs, I am in Mexico...I would prefer Mexican food.
Please note, the lunch buffet outside by the pool can get really suspect in cleanliness quickly. I think staff should clean around the buffet more often because if you don't get there when they first open it, it can get really unappealing. I wish they had hand sanitizers at all the eating areas just like a cruise, because people can have questionable hygiene.
Did eat at the Asian restaurant. It was decent. You have to make a reservation early in the morning and we were lucky to do that one evening since the food wasn't impressive at the main buffet.
Entertainment, there was a casino hour and there was a fire show on the beach one night which was cool to see and a dance party on the beach.
Everyone was friendly and did their best. I did look next door at Riu Palace Peninsula and would stay there next time instead since they share the same beach and it is a much nicer property.
The resort was a good mix of families and couples of all nationalities.
Overall, it was ok. I appreciate they changed my room but now that I have experienced their other property, I feel that Riu Caribe is not the best value. It was only three dollars more to stay at Riu Cancun and you get a better experience there.More
Items marked with * incur extra charges which are payable locally
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. Thomson reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions pleaseclick here
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.