Riu Caribe  

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This beachside hotel has all the traits of a luxury bolthole – a beachfront location, a varied dining scene and great entertainment.

The Riu Caribe is right on the edge of a sugar-white beach. Plus, it’s less than a 5-minute taxi ride from the centre of Cancun, with all its shops, bars and restaurants.

The rooms at the hotel have recently had a make-over to make them contemporary spaces. Each one has a balcony with either a full or partial view of the sea.

TripAdvisor rating

Based on 4678 reviews

  • Official Rating
  • 1Building
  • 9Floors
  • 506Rooms
  • 4Lifts

Platinum

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  24-hour selected local-brand alcohol, soft drinks, tea and coffee at self-service bar.  24-hour snacks at self-service bar.

Facilities ► View all

Daytime activity programme

For all those adrenalin junkies out there, there's a wide range of activities to get stuck into. Expect windsurfing, body boarding, scuba diving* and catamarans. If you're interested in scuba diving, then there's an introductory lesson which takes place in the pool.

Grill and Steakhouse themed restaurant

Offering lunch, snacks and dinner. The buffet is open between 12pm and 5.30pm, snacks are available from 3pm to 5.30pm and the à la carte service for dinner runs between 6pm to 10pm. You'll need to make a reservation.

Buffet restaurant

For breakfast, lunch and dinner. Themed dinners are provided throughout the week and there's an outdoor smoking section.

Rooms► View all

double room with sea view

Double room with sea view sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with a king-size or 2 double beds. You'll have a walk-in shower, liquor dispenser and flatscreen satellite TV. Wi-Fi is at a charge.

double room with sea view

Double room with sea view sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with a king-size or 2 double beds - can be sold as a single - with walk-in shower, liquor dispenser and flatscreen satellite TV. Wi-Fi is at a charge.

TripAdvisor Reviews Show more reviews »

Brilliant holiday

We have just returned from an amazing stay at the Riu Caribe! On arrival, we were given beer/pina coladas which was great and the reception staff were really helpful. We weren't happy with the room we were originally given - it had 2 single beds instead of a king size but the main problem was its location overlooking the lobby bar - it was very noisy day and night. We asked to be moved and they didn't have a room available that day but we were moved 2 nights later to a room on the 8th floor. There was much less noise up here and the views were amazing! So request a room higher up for brilliant views and less noise. The rooms are lovely and very clean with comfy beds. We were told our minibar would be filled every second day but if we were running low on something it was topped up more frequently. The food was lovely - don't listen to anyone saying there was limited variety at the buffet restaurant, that's nonsense. There was a huge variety every night from meats to fish to pastas to stews and a carvery section with 2 choices every night, as well as a large selection of salads and vegetables. There was always burgers, chips, pizzas, hot dogs etc for anyone a bit more fussy. And there was a lovely selection of desserts every night. We also ate at all the specialty restaurants. Our favourite was the steakhouse - the steaks were massive and really tasty. There was a wide selection of drinks and you could get branded spirits if you asked for them. There's a huge cocktail list and they are all brilliant! The pool area is lovely, although the pool does get quite warm by the afternoon. If you want to cool off the sea is better option! If you want a particular spot around the main pool you have to get up early, but some days we didn't go down until 11 and managed to get a sunbed by the quieter pool with an umbrella - there are always plenty of sunbeds round there so not a problem if you want a lie in. There is also plenty of space on the beach. The entertainment staff are great. They work so hard trying to make everyone have a good holiday. They run activities from around 9.30 and also work on the entertainment at night before taking those who want to go on nights out into Cancun! If you are keen to go on a night out, this is the best way to do it. You get transport into town, queue skip and a private area with waiter service. Our favourite was The City. Coco Bongo is also definitely worth a visit! DON'T get a taxi home. Just hop on one of the buses sitting in town, there was one there every time we left a club. Tell the driver you want to go to Riu Caribe and he will stop at the right stop. It only costs 10 pesos each, so much cheaper than a taxi! All in all after a slightly rocky start with our room we had an absolutely brilliant stay here. We didn't want to come home!More

Rona K, Glasgow, United Kingdom

Paradise

This hotel was amazing. The staff all friendly and very willing to help. Angel Garcia lives up to his name, an angel, on front reception, very helpful and friendly. All staff from General manager Rosco through to cleaning staff ,excellent. Restaurant buffet waiters Israel,Ricardo and Antonio where excellent. We were celebrating our retirement could not have chosen better. The entertainment in the daytime by the big pool is very noisy.... But you can escape to the end pool or the beach , sand is white ,shells in water, lots of fishes to watch on jetty and in the water. Do not listen to bad reviews. Ask for room 6 floor and above to look over trees,with odd numbers. Fantantic holiday, love to go again.More

Val B, Burnham-On-Sea, United Kingdom

This hotel didnt live up to our expectations

We were so excited to go to Cancun last week, 7/13-7/19. Overall, this resort was really only so-so. There were some good, and some bad. Very disappointed that the pools are closed by 7pm. Buffet was good. It had a very large selection...but the staff wasn't very accommodating. We ate in the Mexican Restaurant one night and the steak another. The Mexican wasn't bad, but the Steak Restaurant was horrible. Whatever you do, do not order the ribs. Especially if you're from The US. They were extremely fatty and tough. The desserts were all freezer burnt. Not a good experience at all. The Magic show is a MUST see. That was the most entertaining thing we did at the resort. They had a great cookout by the pool at lunchtime, but only for 1 day. Also, you have to pay for pool or any of the games in the sports bar. Also, if you want to paddle board, it says it is free, but in order to use them, they make you take a lesson, for $25 per person. Also, if you are in the lobby, there is no music. There's no clubs, and the entertainment staff tried, but they didn't offer very much. The rooms and bathrooms were very nice. I did go to the spa, and that was a very nice experience. The ladies at the Spa were extremely friendly. The housekeeping was very good, and the most pleasant people we came across. The Beach and the Ocean were absolutely beautiful! The pool was great too. I read other reviews about having to go early to get your spot, and that is very true. If you don't, you wont have one near the main pool. Same thing with the reservations for the specialty restaurants. The location of the resort wasn't the best. Its pretty far from everything,but the bus is easily accessible. We did an excursion to Isla Mujeres, through Albatros Tours. That was a fantastic day. This was our 4th trip to Cancun, so we didn't go to the ruins or swim with the dolphins this time. The drinks were good. My favorite was the Blue Ocean. There are many other great values in Cancun, We wouldn't stay at the Riu Caribe again.More

amy f, Wilkes-Barre, Pennsylvania

Fantastic Beaches Good Location

We stopped in the Riu Caribe for the first time in March of this year. This was our first all inclusive holiday and first time in Mexico so we were not sure what to expect. The hotel was excellent and in a superb location if you want to be close to fantastic Caribbean beaches. As we own time share in Tenerife we were used to a certain standard of accommodation and really was unsure what we would find.The room was more than adequate with a very comfortable bed, a large shower room and everything was very clean and tidy. we had a bar that was stocked every second day with cold drinks beers and a few spirits. The hotel food was excellent with a very good choice on the menus. we found the staff very helpful and attentive. Considering how busy the hotel was you could always get a table, never had to wait, and was served very quicly. If you do not like noise avoid spring break!! apparently schools break up in America and it clearly is a party time for them and this was the case at this hotel. The noise levels in the lobby at night were a little painful, but apart from that no problem everyone was having fun. We have all been young once. There are two pools at the hotel one if you want peace to the right of the hotel, and one just as you walk out the back door of the hotel.both our great pools with lilos in the water that you can cool off on. in the main pool you have a swim up beach bar, and in the smaller more peaceful pool you have a bar next to it. The grounds are excellently kept and very clean. the beaches are outstanding with crystal clear oceans. you can do all sorts of water sport from the hotel. The beach is literally down the steps of the hotel. I would recommend the speedboat jungle tour fantastic and fast through the crocodile lagoon into the sea for a snorkel on the reef. The catamaran snorkel and trip to the island is a fabulous day out run by Riu Caribe sports. You get on the catamaran from the jetty on the beach. you can also use the other Riu hotel about a mile away for your meals and having time at a different hotel if you wanted a change. The beach party was a good night and should not be missed but dancing in sand is a challenge!!!. the Entertainment was very good. The only negative comment I would have to say about the hotel was the evening entertainment was not to our taste sometimes, although some of the shows were very good. it would have been nice to have a chill out bar with perhaps a singer and a bit of a dance floor that went on into the night. I am not saying it was not good because some of it was but is was different to what we have been used to. Getting around Cancun is easy a bus seems to run every 10 minutes 24/ 7 and is very cheap. Beneath the hotel you have two shops and a pharmacy. Overall it was a fantastic experience and we would definitely stop in a Riu Hotel again I hope this helps if you are considering a trip to CancunMore

Chris G, Tamworth, United Kingdom

Amazing!! <3

We have just returned from a fabulous holiday in Mexico, have never visited before and was a little apprehensive due to some of the reviews on here, but we couldn't fault the hotel it was stunning and in an amazing location, with beautiful private beach area!! Pool areas were kept clean, there were ample sun beds for everyone, food was lovely didn't find it repetitive we booked into all 3 speciality restaurants Mexican, Asian and steak house. Booking wasn't a problem got the days and times we wanted without issue. Really enjoyed them. Staff were lovely and couldn't be more helpful, Miguel who waitered in the breakfast hall was particularly lovely, he was so pleasant and always made us feel so welcome and couldn't do enough for us! Cocktails were awesome mango tangos were to die for!! Rooms were cleaned daily with fresh bedding maids were lovely and when tipped well the towel art was getting better and better!! We stayed on 4th floor and had a beautiful view to wake up to! Will 100% recommend hotel and would return in the future. Hotel offers free wifi in the lobby area only for 90mins per day, I'm sure there's an option to upgrade this but 90mins is ample time to FaceTime etc and check in with family, being on holiday isn't for sitting on Facebook anyways!!More

Kerry P, Lochgelly, United Kingdom

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