Riu Caribe  

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This beachside hotel has all the traits of a luxury bolthole – a beachfront location, a varied dining scene and great entertainment.

The Riu Caribe is right on the edge of a sugar-white beach. Plus, it’s less than a 5-minute taxi ride from the centre of Cancun, with all its shops, bars and restaurants.

The rooms at the hotel have recently had a make-over to make them contemporary spaces. Each one has a balcony with either a full or partial view of the sea.

TripAdvisor rating

Based on 4769 reviews

  • Official Rating
  • 1Building
  • 9Floors
  • 506Rooms
  • 4Lifts

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  24-hour selected local-brand alcohol, soft drinks, tea and coffee at self-service bar.  24-hour snacks at self-service bar.

Facilities ► View all

Daytime activity programme

For all those adrenalin junkies out there, there's a wide range of activities to get stuck into. Expect windsurfing, body boarding, scuba diving* and catamarans. If you're interested in scuba diving, then there's an introductory lesson which takes place in the pool.

Grill and Steakhouse themed restaurant

Offering lunch, snacks and dinner. The buffet is open between 12pm and 5.30pm, snacks are available from 3pm to 5.30pm and the à la carte service for dinner runs between 6pm to 10pm. You'll need to make a reservation.

Buffet restaurant

For breakfast, lunch and dinner. Themed dinners are provided throughout the week and there's an outdoor smoking section.

Rooms► View all

double room with sea view

Double room with sea view sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with a king-size or 2 double beds. You'll have a walk-in shower, liquor dispenser and flatscreen satellite TV. Wi-Fi is at a charge.

double room with sea view

Double room with sea view sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with a king-size or 2 double beds - can be sold as a single - with walk-in shower, liquor dispenser and flatscreen satellite TV. Wi-Fi is at a charge.

TripAdvisor Reviews Show more reviews »

CANCUN DIVAS!

I travel every year with a group of moms from Missouri to Cancun for a trip over a long labor day weekend. We have stayed at several different hotels in Cancun over the years. We discovered Riu Caribe about five years ago and now it is the only place we will stay. We have stayed at Riu Cancun as well, but Riu Caribe is always our first choice. The food is great. There are different restaurants and themes every night and there is never a time that you leave disappointed. There are lots of choices. The pools are fantastic and I love having bar service at the swim up bar. My group prefers the beach to the pool. The beach is our place for relaxation and swimming. We love having our drinks being served on the beach. We discovered that if you bring your own cup (we bring Tervis with a handle) they will fill them up for your with your drink choice. Beach server Benjamin is there day in and day out. He always remembers us from year to year and knows us by name. He is FANTASTIC. Our group of girls love to do the activities they have on the beach such as horse shoes, sand volleyball, etc. There is never a dull moment! Now to the best part... We LOVE LOVE LOVE Angel at the front desk! He is a ROCKSTAR! Angel is the reason we always go back to Riu Caribe because he has always made sure that we had everything that we need and has we have never left the front desk disappointed! He will see us from day to day and he always makes sure that we have everything that we could possible need. That is worth a lot to 8 busy moms trying to have a great vacation. Now, as I get ready to pack to take off for our trip next week to Riu Caribe, I know that we will be well fed, well served, and have the best time possible! Watch out Riu Caribe, the CANCUN DIVAS are on the way! :)More

kategray5008, Rolla, Missouri

Depends on What You're Looking for in a Hotel

Visited Riu Caribe in late July, 2014 for 7 nights. We traveled with family and friends, which made our trip that much more enjoyable. Ages ranged from 12, 17-23, 44-50, so each age group had a different experience. OVERALL: Nice hotel, clean property, nice rooms, good food, good location in Cancun. Hotel staff was very nice and hardworking. I've seen complaints about front desk staff, but we had no problems and when we kindly requested close rooms for our family above floor 5, we were rewarded with adjoining 8th floor accommodations, king bed for us, double beds for the kids. There are two areas of elevators, and all of them were working - we never had a long wait. FOOD: Buffet food was good, plentiful and slightly varied from night to night. You do need to be in the lobby by 7 a.m. to make reservations for the three other restaurants. Warning - Asian-themed restaurant is all buffet and our least favorite. Mexican restaurant was also buffet, but there was also a menu with five main dish choices for special order. It was good. Steak restaurant is all menu, and was, by far, our favorite. It's also the hardest to make reservations for. Seating for this restaurant is outdoors, so dress accordingly. Speaking of dress code, men do NOT need to wear long pants at these restaurants; nice shorts and dress shirt are fine. You may not wear wet clothing to any of the restaurants, so have a towel or beach cover-up handy. DRINKS: I'm sorry to say the bartenders were caught on several occasions omitting the alcohol from our drinks. My brother-in-law called them out on this and they simply added the missing alcohol and moved on. They do have pre-made drinks from a frozen machine and those were good, but really sweet. We enjoyed the "drink of the day", and Mango Margaritas and Grasshoppers were the big hit of our group. They had a "cocktail hour" for the first three days of our stay, but that stopped by the weekend and never picked up again. BEACH/POOL: People really do put their towels out on chairs at the crack of dawn. There seems to be plenty of seating for all the guests, but shade on the beach needs to be grabbed early. Beach sand is nice, but deep, so you will get a nice leg workout crossing it to get back to the bar. Pool water is like bath water - ocean was much cooler and more refreshing. There were plenty of pool activities for our teens at the main pool including water polo, surfing, water balloon fights, dancing, etc. There is also a quieter pool close by for those who want a more relaxed atmosphere. Beach had sand volleyball and soccer, as well as kayaks and sailboats for free, for those that know how to use them. The hotel will charge you $60 USD for lessons before taking their "free" equipment out. You may also rent jet ski's for $60 USD for 30 minutes. There is also a pier that people were snorkeling around and jumping off of. Also a lot of traveling salespeople, but they were harmless and didn't bother you. The hotel offers towel service, so no need to bring towels from home. ENTERTAINMENT: We spent each evening in the lobby (un-airconditioned, so sit under the fans by the bar and you will get a cool breeze). They did have a little kids show each night - it was loud and the same thing each night. Around 8:30 p.m. it would switch to a singer, mariachi band, etc, but it was very loud and made it hard to hold a conversation in the lobby. Around 9:45 p.m. they had live entertainment in their theatre. Each night was a different theme, and it was more like a high school talent show than a real show. Our teens were all about the clubs in Cancun. The hotel hand-picked many of the kids they thought would go and escorted them to and from a club call The City. Our teens make arrangements to go to Club Coco Bongo a different night, but didn't arrange it though the hotel so they were on their own for transportation back. WE WERE WARNED if the passengers were drunk, the cab drivers would take advantage of them and charge them considerably more than the actual cost of the trip, which should be around $20 USD. Our kids took the bus back (very safe and $1 each person). Each club visit will cost you $70 USD, per person. The teens had a great time. Check out YouTube for videos of what the experience is like at these clubs. ROOMS: As pictured on their website. Although the bathroom is a separate room with a door, there is a large window on the wall next to the bed. If you use the restroom in the middle of the night and turn on the light, it shines right into the bedroom. Both of our rooms had double sinks and a large walk-in shower. Both rooms had a free closet safe that fit all of our valuables, including a laptop, without problems. The balcony was narrow, but had a drying rack for our swim suits and towels, two plastic chairs and a plastic table. It was too humid in Mexico to really want to spend any time on the balcony. WI-FI: Yup. 90 minutes in the lobby, per device, per day. We were confident we were going to pay the extra $55 USD to get wi-fi in our room for the week, but you know what? 90 minutes in the lobby was fine for us and it was nice to not have to worry our phones all day. MISC: Take the bus to go to the flea market, etc. It's $1 per person, completely safe, and easy to get used to. My husband and I ran a couple times around Cancun in the morning and felt completely safe. Heat warning - Mexico gets hot and humid early. Take water with you on your run and be ok with scaling back on distance if you get hot. We ran around 7:45 a.m. and by 8:30 a.m. we called it quits - it was just too hot. FLEA MARKET: If you can't haggle, don't go. If you can't say no, don't go. If you do not like pressuring salespeople, don't go. They will call you into their store, they are relentless and they all "have what you are looking for". Many of these store owners are related and have many stores in the market, so word gets around quickly about what you are shopping for. As soon as you look at something or touch something, the pressure begins. They will start at least double, sometimes triple, what they think you are willing to spend. But if you can hang in there and like to haggle, you will get some fun souvenirs. EXCURSIONS: Our group of 13 booked an excursion to Isla Mujeres through Apple and Funjet Vacations at the hotel. We did the guided tour which included the boat ride, one hour of snorkeling, spinnaker on the boat, lunch on the island, and 1.5 hours of shopping time on the island. It was $300 for our family of 5, plus $10/person - CASH - for the dock fee. It was a full day, very enjoyable, and a great break from sitting in a lounge chair all day. FINAL IMPRESSION: Adults were fine with the hotel, but we wish there was a little better entertainment for us on the property, would have liked the pool to have been cooler and not to have to watch over the bartender to make sure there were spirits added to our cocktails. Teens found their entertainment outside of the hotel, but at $70 a pop, it gets pricy. There are A LOT of hotels in the Cancun area and most likely we would try a different one next time we visit. This hotel was fine, but didn't offer enough to keep us as a return customer in the future.More

BransonTraveler, St. Louis

Enjoyable stay!

We did enjoy the great services and facilities. The personnel provides a remarkable services, clean rooms, and a variarity of restaurants from Asian to Mexican food. A lot of complementary activities and nice beach and pools!More

rgudinov, Houston, Texas

The perfect package

Me and my partner (20, and 21) visited the Riu Caribe on th 29th of June for 2 weeks (so until the 13th July). I have to say this has been the best place we have been so far! Firstly the location of the hotel was perfect for us. The hotel is about a 10-15 minute drive from the airport, it is just down the road from the main strip of Cancuns nightlife, but further enough so that you dont get disturbed by all the party animals. You can catch a bus either (R1,R2 or R3) which stops right outside the hotel and has many stops all along the road and you can go as far as you want for 1$ or 9pesos. Upon arrival we were greeted by the staff and our bags were carried for us. The staff were very helpful when checking in and we were immediately brought some refreshments. The lobby is large and very clean with 2 bars serving drink after drink. The waiters come straight over to take your order within minutes of sitting down in the lobby and they bring you bowls of nuts to snack on. The room was very clean and spacious with very modern royal blue furnishings and an all inclusive mini bar containing cans of soft drinks, bottles of water, soda water, beers and bottles of spirits which are restocked daily. The pools were brilliant. with one very large pool near the main snack bar where all the entertainment takes place from 9am all the way to 5-6pm. Dont worry its nothing loud in the morning, usually stretching and yoga down on the beach! Then they start conducting water polo, water volley ball, beach volley ball, zumba, salsa dancing lessons, and all other crazy activities! The other pool is the 'quiet pool' which is round the corner from the main large pool, where you can go and relax if you dont fancy taking part! The beach is literally on the doorstep of the hotel, and the waiters are constantly back and forth bringing you more drinks! The food was super! For breakfast, there is two options, the main buffet restaurant which offers absolutely everything! and the snack bar down at the pool offers a smaller buffet from 11-1 for all those with a hangover! For lunch you can either go to the main restaurant where breakfast is held where a large lunch buffet offering all different foods from pizza, chicken wings, rice, curry, fish, chicken, spaghetti, salads, everything you can think of. The snack bar is also available which offers a similar but smaller buffet to the main restaurant which has hot dogs, burgers and such. Additionally, over by the quiet pool there is a pizza parlour, where you can go and order any pizza from the menu and they will cook it fresh for you and bring it to you, you can either sit there or take it to your sunbed! This takes about 20 minutes roughly though so bare that in mind. Also, the hotel runs special days where they hold big BBQ's next to the pool with bbq ribs, chicken legs, salads, chips, paella, hot dogs! This is handy if you fancy staying by the pool all day as you dont really have to move! There are 3 a la carte restaurants, Asian, mexican and steakhouse. I HAVE TO RECOMMEND the steakhouse!!!!! It is fantastic, the food is delicious! The staff cant do any more for you! They are all so helpful and friendly! The entertainment in the night is very good, the animation team are fabulous, they always put on an entertaining, new, exciting show each night, id definitely recommend rock station, and the 50 songs in 50 minutes show-so funny! This is held in the calypso theatre which is huge! its air conditioned and very modern! also, hotel runs kids club throughout the day and also kids shows in the night just at the stage at the back of the lobby area, where often singers and brass players play if you dont fancy the main show in the calypso theatre. The gym is fairly sized with every essential gym equipment needed, and the use of the jacuzzi and steam room is free, however the jacuzzi is outside and it is absolutely BOILING! so i dont recommend it, but who needs a jacuzzi in that weather anyway! And as for the weather, we were told it was storm season when we went however it didnt rain once! it is boiling! The weather was fabulous and the sea was beautiful! Im not much of a beach lover but this one won me and my partner over! we done a few excursions, one that id definitely recommend is the Scuba diving, we took part in the free scuba demo which is held in the main pool, Alberto is brilliant! he then mentioned that we could book to go scuba diving out in the coral reef, we could book this down on the beach or at the desk where you can get pool towels. It was a very good price too! so we done it, it was our frst time ever scuba diving and it was amazing! Another well worth seeing trip is Chichen Itza. The trip was booked through thomson but it was well worth the money. We were picked up very early but as the bus takes 3 hours to get there it was worth it so that we arrived just as it opened in order to miss the crowds! Also it is soo hot i couldnt imagine going when the sun is at its peak! So its definitely worth getting up early for! after chichen itza we were then taken to a natural swimming pool underground which was AMAZING. one of the best things on our holiday! we were given food which was actually very nice (and im fussy!) and we then visited a tequlia factory where you could taste all different tequilas for free! Then on the way back we stopped at a small town where you could have a quick look around. Then it was only about an hour or so before we got back to the hotel. The trip overall was such good value for money and chichen itza is one of the 7 wonders of the world,if you're a fan of Karl Pilkington, he's visited chichen itza in season 2 of An idiot abroad! We also went on the speedboat trip which was fantastic! The only thing i WOULD NOT recommend is the 'wet 'n'wild' water park. It is not the best at all. Ive been to many waterparks and this one definitely wasnt great, although we made a day of it i wouldnt recommend it. The hotel was amazing and definitely the best place we've been so far. Cancun is just perfect, the weather, the people, everything!And I always say id never visit the same place twice but i cant imagine anything beating this place as a whole! It just had everything! So much so we want to go to Mexico again next year!More

Roisin_Okelly, Barry, Wales, United Kingdom

Nothing wrong but just so-so

Went with 5 female friends in June, 2014. Have stayed at many Riu hotels previously in Mexico and certainly this hotel had the usual high standard of good food, cleanliness, lovely grounds and friendly staff that are synonymous with the Riu brand. We did have an excellent vacation but I think that had more to do with the people we were with and the people we met. The hotel is somewhat lacking in "atmosphere" and adding some music or entertainment in the main lobby during the evenings would be a great improvement. The hotel is very quiet so if you want to get your "party" on, then you will have to go downtown. That's fine - the bus runs every two minutes, only cost $1 US and the nightlife there is great. Would just have been nice to stay at the hotel some nights if there was some music and a more lively vibe.More

SweetCaroline09, Calgary, AB

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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.

Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.