Grand Oasis Cancun is like a playground for adults - it has a beachfront club, a sea-view pool, and a huge arena for shows. There are 18 restaurants to choose from, or you can dine out in Cancun - it's a 15-minute drive away.
This hotel has a spot on a stretch of beach that’s peppered with cabanas and loungers. A trio of bars back the sands, including one with an open-air club and resident DJ. And the nearby pool is the longest one in Cancun. It’s fringed with palm trees and curves under bridges and past sea-view sunbeds. Entertainment is the hotel’s speciality – you’ll get priority access to the house arena that stages music gigs and sports events such as boxing. Then there’s the pyramid atrium, which is home to aerial acrobatics shows. And things don’t stop at dinner-time. At the Mediterranean restaurant, you could watch a flamenco performance while eating your pizza. Or choose from 17 other places to eat, including a Mexican and a stylish gourmet restaurant. The hotel also has a small fleet of Smart cars, so guests can make the 15-minute drive to Cancun in style.
Double club room sleeps up to 3 adults or 2 adults and a child with a king-size or 2 double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi at a charge.
Deluxe double room sleeps up to 3 adults or 2 adults and a child with a king-size or 2 double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi at a charge.
We booked this hotel as a family, it was so busy and crowded, we had to send my dad out really early in the morning to get us beach chairs if we wanted to have any chairs for the day. The food was above average, and the wait times were not too long. The breakfast buffets were great. The rooms were clean and tidy, the view was very nice from the rooms. I don't think its a great place for a family vacation, its kind of like a girls gone wild atmosphere... and we were there at Christmas, I couldn't imagine what it would be like for spring break. It was really rowdy, lots of extremely drunk young kids. I found the hotel itself to be nice, but the atmosphere would make me choose a different hotel in the future.More
1987Stella1987, Vancouver, Canada
So glad I didn't cancel!
I booked my trip in April looking at some pictures I decided to stay at the Grand Oasis with a ocean view room.After I purchased the package I started reading all the bad reviews and I started regreting my decision! Both me and me husband turn 40 in september so this was a birthday getaway I wanted it to be perfect.... plus it was the 1st time going to cancun anyways I emailed my vacation planner a couple days before we went on vacation to see if I can change my resort and unfortunately I was not able too and thank god! I loved the oasis the lobby is beautiful everone was nice and very helpful on our first night we had dinner at cocoa restaurant didn't know what to order so the waiter brought out several different samples of their food he was awesome made us feel very welcome on our 1st night big plus and tip for him.Bahia rodizzio was my favorite restaurant and since it's low season we didn't really need reservation we would just show up and they gladly seated us the swimming pool was great the landscaping was amazing we did visit the oasis palm as we got off the capitan cook dinner show it was a much smaller resort and the landscaping wasn't as nice as the grand oasis but it was our lucky day turns out they had mariachi playing at the bar/lobby it was a memorable week I'm glad I stayed at this resort they have entertainment everyday! . Tours- Xcaret loved it, chichen itza enjoyed the ruins, Xplor if you like zip lining and couldn't leave without seeing Isla mujers i purchased my tours before we went through Gomexico.com seemed they had the best deals and we are extremely happy with their services got 3 tours for the price of 3!
I did get my ocean view room the rooms are a little out dated but we only slept there so didn't really mind(; by the way ended up purchasing membership at the Grand Oasis planning on taking the kids next year we went to a timeshare presentation at the Caribbean Real and the resort doesn't compare to the Grand Oasis we want our children to also enjoy the beautiful resort!
Don't go by all the negative reviews I noticed some people getting drinks or food service and they don't even say thank you or tip for good service just unhappy no matter:/
Overall wonderful experience (:More
My favorite vacation
My husband and I stayed here for our summer vacation last year; we've had quite a busy year so I am quite late writing this review. The service was excellent, the food was great, and our stay was extremely relaxing.
We booked our stay here without reading reviews on the resort, and I just happened to look at them before we got on our flight and noticed quite a few bad reviews. After staying here, I feel that I can offer a better outlook as to why they received those reviews. My main observation is that the people writing these bad reviews are impatient Americans who are under the impression that they should have what they want the second they want it and that anyone who does not give them with what they want immediately is providing poor customer service. (I am actually American and not particularly patient myself).
-Upon booking our trip I foolishly anticipated that everyone at the resort would speak english, they do not. There are several that do, but the majority do not. However, for the most part you can get away with knowing the following three words: cerveza, banos, and margarita.
-Another complaint I saw was that the restaurants filled up quickly and that you had to make reservations; it takes 5 minutes to get to the reservation desk and make dinner reservations for that night (you cannot make reservations more in advance than that) and get back up to bed. If memory serves me right, you can make reservations at 8 am.
-I would also say that the breakfast buffet can get pretty busy and they can only accommodate a certain number of people (my estimation is approximately 80-100) and you do need to wait in line. Don't worry, that line moves pretty quickly.
-There was a lovely girl at the Tequila lounge who speaks excellent english and in addition to making some amazing drinks also provided us with suggestions on places to visit and tours to take.
-The desk next to the dinner reservation desk has a tour guide who can organize any trips you want to take.
-Also, tips. Everything is included, however, while I don't feel that anyone at the resort necessarily expects tips, they do greatly appreciate them. And they absolutely deserve them.More
Suzanne J, Austin, Texas, United States
You will probably get sick if you go here. It's loud, doors are paper thin, the elevator never works (and there is only 1 for all those rooms), the food is blase, the restaurant times are not convenient, staff doesn't care, management doesn't care. So stay inebriated and you will be just fine. Our electricity in our room shut off completely the first two days we were there. Mexico in the summer is not the place for that.More
The finest VALUE / EXPERIENCE for your money!
The Grand Oasis Cancun ( GOC ) is superior to MOST of the CANCUN hotels! Seventeen restaurants --- 15 bars.....THERE is SOMETHING for EVERYONE. And the grounds....PRISTINE....covered walkways, ponds, iguanas, peacocks, MONKEYS....are we in a natural habitat??? The GOC rooms are cool....wide screen TV's...room service and the staff is MORE than willing to fulfill your wishes.....nightly shows in the Pyramid....as well as shows in the various specialty restaurants make this a Cancun destination....in fact, WE NEVER leave the property....unless to visit other OASIS properties on a comparison basis.....and WE have NEVER had a bad experience........nearly 30 times here at the GRAND OASIS!More
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