Grand Oasis Cancun  

Grand Oasis Cancun is like a playground for adults - it has a beachfront club, a sea-view pool, and a huge arena for shows. There are 18 restaurants to choose from, or you can dine out in Cancun - it's a 15-minute drive away.

This hotel has a spot on a stretch of beach that’s peppered with cabanas and loungers. A trio of bars back the sands, including one with an open-air club and resident DJ. And the nearby pool is the longest one in Cancun. It’s fringed with palm trees and curves under bridges and past sea-view sunbeds. Entertainment is the hotel’s speciality – you’ll get priority access to the house arena that stages music gigs and sports events such as boxing. Then there’s the pyramid atrium, which is home to aerial acrobatics shows. And things don’t stop at dinner-time. At the Mediterranean restaurant, you could watch a flamenco performance while eating your pizza. Or choose from 17 other places to eat, including a Mexican and a stylish gourmet restaurant. The hotel also has a small fleet of Smart cars, so guests can make the 15-minute drive to Cancun in style.

TripAdvisor rating

Based on 2248 reviews


  • Official Rating   
    4 Star Plus

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Breakfast, lunch and dinner at all restaurants - some require reservations.  Selected branded and local-brand alcohol, soft drinks, minibar.  Snacks at set times.

Facilities ► View all

Oasis arena

A full size concert, sports and entertainment venue.

Careyes

Offering gourmet Mexican evening meals. You'll need to make a reservation at reception and there's a smart dress code.

Outdoor pool

The main pool's huge and surrounded by palm trees, sunbeds and sea views.

Rooms► View all

deluxe double room with sea view

Deluxe double room sleeps up to 3 adults or 2 adults and a child with a king-size or 2 double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi at a charge.

double club room

Double club room sleeps up to 3 adults or 2 adults and a child with a king-size or 2 double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi at a charge.

TripAdvisor Reviews Show more reviews »

Average

We booked this hotel as a family, it was so busy and crowded, we had to send my dad out really early in the morning to get us beach chairs if we wanted to have any chairs for the day. The food was above average, and the wait times were not too long. The breakfast buffets were great. The rooms were clean and tidy, the view was very nice from the rooms. I don't think its a great place for a family vacation, its kind of like a girls gone wild atmosphere... and we were there at Christmas, I couldn't imagine what it would be like for spring break. It was really rowdy, lots of extremely drunk young kids. I found the hotel itself to be nice, but the atmosphere would make me choose a different hotel in the future.More

1987Stella1987, Vancouver, Canada

Terrible.

You will probably get sick if you go here. It's loud, doors are paper thin, the elevator never works (and there is only 1 for all those rooms), the food is blase, the restaurant times are not convenient, staff doesn't care, management doesn't care. So stay inebriated and you will be just fine. Our electricity in our room shut off completely the first two days we were there. Mexico in the summer is not the place for that.More

MandyAlexandria, Houston

Vegas style shows in the lobby!

If you love vegas style shows then this is the place for you! My only complaint is that they couldn't last longer! Right in the lobby every night you will have people flying in the air, neon, glow-in-the dark dinosaurs roaming the lobby, fire dancers, ships, plays, music, singers, dance, contortion and all for free just for staying there! OFFSEASON TRAVELERS: Please read my whole review. Pool is pretty fun during the day, swim up bars and contests. There is a night club on site for dancing and the lobby bar is open late sometimes with a lounge singer. They did have a beach party but despite drinks and music it was pretty lame. There is a pool hall area but we didn't go to it because it was on the "other" side. There are two different faces of Oasis. There is GRAND Oasis and there is just oasis. Completely different except it is on the same property and we all share the same pool. The oasis is much cheaper so of course you are going to have different types of people on that side. The food, service, rooms, location, and drinks available to GRAND are fantastic. You get what you pay for. The food for GRAND let me be clear, at grand is good. You have the option at eating at all locations including the oasis side but don't waste your time, the food was terrible on that side. As long as you eat at the restaurants for grand only, you should like your food. There is not very much selection though. Very simple menus with only a few options but I liked almost everything I ate. If you are all about food critic though, this won't be the place for you. I'm fairly picky and I liked just about everything except lack of variance. I must worn you though about the room service!!! TERRIBLE gross food for room service and it is not free. The room service at night comes from the oasis side and one night I ordered a "club sandwich" which was a mix of tuna, shredded chicken with bones in it, and mystery lunch meat. I thought maybe it was just that particular item so the next night I ordered the "chicken sandwich" and they brought me the same exact tuna, shredded chicken, mystery meat sandwich! So then we tried the burger. Can't mess up a burger right? Wrong. They brought what I think was mostly turkey burger? Could't eat more than one bite. Gross. The point is stay away from room service. Which sucks because after a night out sometimes you want a late night snack and room service is your ONLY option. Moving on to the restaurants of GRAND oasis. I ordered the fiesta salad, tortilla soup and chicken fajitas and they were very small but tasted great. It comes with 3 different salsa's and homemade tortilla chips. That's at the mexican restaurant and there are mariachis that sing during dinner. The market place will be the main place you eat because it has the longest open hours and its just convenient. It is a good buffet but after a week with the same options you will be happy to go home to eat something different. The VIP lounge has gourmet options that are very tasty and more variance. This is where they serve their high quality foods. Salmon, potatoes, grilled veggies, beef. The asian restaurant was pretty good, not the quality of sushi I am use to but I was fairly happy with my philadelphia rolls. Chicken fried rice was great. Stay away from the miso soup though. Overall, the food is good but simple. The restaurants don't require reservations but they are open at weird times. Like only open on Tuesday from 5-7pm and Sundays for lunch. That's why you end up eating at the Market place buffet so much because of the weird times of the other restaurants. It is also the reason we were hungry at nighttime too and wanted room service. If you can make it to a restaurant the food is great. A lot of restaurants were closed though, it was off season though. The grounds are beautiful and kept very clean. A ton of beach beds and chairs, never a problem but we did go on the off season. All of the employees are so kind. Everyone greets you! Everyone that has to interact with guests like bartenders, waiters, entertainers, front desk can speak excellent English. Come prepared because their convenience stores are extremely limited! If you forget your toothpaste, shaving gel, or you want an energy drink you have to take the bus to XoXo. The rooms were basic but had a pretty nice view from the pyramid. There were no surprises. No hidden fees. The alcohol drinks are fantastic and if you tip which only Americans did, they pull out the better quality liquor. Americans were definitely the minority there. I think it is because we went in November? It was mostly South Americans and Mexicans. Other resorts I have been to had been at least 50% Americans staying and there it was about 10% Americans. I had stayed at Secrets and even though everything is of the highest quality it was too classy. I am in my 20's and I wanted somewhere a little more fun and upbeat. I liked how upbeat this place was. I didn't like the oasis guests because they were a little ghetto and we had to share the pool and night club with them. I wish the whole resort was just grand instead of having two separate hotels on one property. I still had fun though. OFFSEASON TRAVEL: Be advised if you go offseason, many restaurants will be closed. If you pay for beach front, they won't put you in the building closest to the beach, they will put you in the pyramid tower because that will be the only building open. They close the oceanfront buildings even though they are selling oceanfront rooms. Your room will be ocean view but NOT ocean front even if you paid for it. So pay for ocean view because that is what you will get. Pablo at the Lobby Bar is awesome. If you need a late night snack, he will order dominos pizza for you to the hotel and Mexican Dominos pepperoni pizza is awesome!More

MeandBabe2013, Denver, Colorado

Beach front

Stayed here in January 2012 for 7 days with wife and 2 young kids. We had a beachfront room on 2nd floor, nice view. The weather was sunny our entire trip but there was a steady strong wind which made the beach not as enjoyable as it should have been, same days my wife had to wear jeans to stay warm! Definitely worth the extra cash to upgrade to grand oasis from regular oasis, better restaurants and access to the better drinks and cold water bottles whenever you wanted.More

Mike F, Port Alberni, Canada

OK Hotel for the price we paid, but wont go back

Before arriving at this resort I had read some of the reviews, and seen some of the pictures so I was not expecting much. My boyfriend and I traveled from August 25th to September 1st to celebrate my 26th birthday. We stayed in the pyramid building, in an ocean view room on the 4th floor. This is a noisy area because you can hear the music from the pool. Even at night the music was loud! The room was pretty decent and so was the bathroom. Had no complaints with the housekeeping, they made our bed everyday, and refilled our fridge once a day. In the refrigerator you will find bottled water, coke, Mexican beer (Sol) and Budweiser. The bed was king size and it was pretty comfortable, but the pillows were not so comfortable. The pool near the music area was pretty nice. It had two swim up bars, and each swim up bar only has one bartender working, so there could be lines at times. There is also a bar outside that pool, which also had one bartender and a loooong line of people waiting to order drinks. The drinks were watered down so much, I had to order a drink and two shots on the side to mix them myself so that I could feel the alcohol in my drink. In the early morning the pool was clean but by late afternoons it would get dirty with bugs and roaches floating around! The beach was BEAUTIFUL!! The most beautiful beach i've ever seen! Hands down for the beaches in Cancun. The food was not great at all. In any of the restaurants that they have or in the buffets, there was nothing yummy about it. There are two restaurants that require reservations. I only visited one, The White Box. This was delicious food and I had no complaints! The other restaurant that required a reservation was Careyes, which was Mexican fusion. I am pretty sure it would have been delicious too!. The staff was pretty nice. Everyone that passes by you says "hello" and are willing to help you if you have any questions or need anything. The only thing that bothered us was the salesmen at the lobby that are wearing white dress shirts and will stop you to try and schedule you for a timeshare presentation. Unless you are willing to buy timeshare, don't talk to these men. The hotel has tourist companies on the lower level of the lobby where you can purchase any tours if you are interested. We purchased our tours before traveling to Cancun, through AMSTAR.COM, but you can find an AMSTAR representative at the hotel as well. Overall we had a great time, just wished the food and drinks would have been better, and that they had more staff in the bars so that there would not be such long lines when ordering drinks. Other than that I loved the activities they had scheduled for each day. The staff in charge of the pool activities were super fun!!! TIP: If you plan on going to the center of Cancun where Coco Bongo is located, catch a bus during the day to save you money. It costs 9 pesos, which was $1 for us per person. The buses are safe and they stop in front of every hotel located in the HOTEL ZONE. The bus should say R1 or R2, which are the buses that travel through the hotel zone constantly. Try to only catch a cab at night because they can be very expensive, and only catch a cab from your hotel lobby. I also suggest to take a lot of dollar bills and no big bills because it could be very difficult to find a place that will give you American dollars if you want to brake a $100 bill. They only have pesos so we had to catch a bus to one of the shopping centers to find an ATM to extract American money. It was a mission because the only ATM that would give American dollars was out of service so we had to walk to another shopping center to finally get some American money.More

SueMii27, Miami, Florida

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