Grand Oasis Cancun  

Grand Oasis Cancun is like a playground for adults - it has a beachfront club, a sea-view pool, and a huge arena for shows. There are 18 restaurants to choose from, or you can dine out in Cancun - it's a 15-minute drive away.

This hotel has a spot on a stretch of beach that’s peppered with cabanas and loungers. A trio of bars back the sands, including one with an open-air club and resident DJ. And the nearby pool is the longest one in Cancun. It’s fringed with palm trees and curves under bridges and past sea-view sunbeds. Entertainment is the hotel’s speciality – you’ll get priority access to the house arena that stages music gigs and sports events such as boxing. Then there’s the pyramid atrium, which is home to aerial acrobatics shows. And things don’t stop at dinner-time. At the Mediterranean restaurant, you could watch a flamenco performance while eating your pizza. Or choose from 17 other places to eat, including a Mexican and a stylish gourmet restaurant. The hotel also has a small fleet of Smart cars, so guests can make the 15-minute drive to Cancun in style.

TripAdvisor Traveller Rating

Based On 3474 reviews


  • Official Rating   
    4 Star Plus
  • 3Buildings
  • 6Floors
  • 613Rooms
  • 1Lift

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Breakfast, lunch and dinner at all restaurants - some require reservations.  Selected branded and local-brand alcohol, soft drinks, minibar.  Snacks at set times.

Facilities ► View all

Oasis arena

A full size concert, sports and entertainment venue.

Careyes

This place offers gourmet Mexican in the evening. You'll need to make a reservation at reception and there's a smart dress code.

Outdoor pool

The main pool's huge and surrounded by palm trees, sunbeds and sea views.

Rooms► View all

deluxe double room with sea view

Deluxe double room sleeps up to three adults or two adults and a child with a king-size or two double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi*.

double room with sea view

Double room with sea view sleeps up to three adults or two adults and a child with a king-size or two double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi*.

TripAdvisor Reviews Show more reviews »

SECOND VISIT THIS YEAR TO THE PYRAMID AT GRAND OASIS

This was our second visit this year. Property is huge and has two very separate sides. Oasis (party central), The Grand Oasis/The Pyramid (more families). The pool and beach and surroundings get an A+! Gorgeous! Helps to bring your own insulated mug from home for your cervaza (keeps it colder and so much better than the small plastic cups they give you). Dining - OUTSTANDING! Another A+! We just loved every experience. The White Box was a surprising gem (from looking at the menu we were confused and not loving what we read. Our waiter assured us he would order for us, and the experience was terrific!)! Dos Lunas another fun night, the BahaRhodizzio excellent! We loved Cocoa for lunch! Wait until you try MakiTaco!!!! Room - We had a junior suite which we were pleasantly surprised and upgraded to. Very large and wonderful views! As with the tropics,, our only negative was very small bugs. We regretfully did find them in our bed which was a negative and we found them on our last morning, so we didn't flip about it. Just a bummer. Service - As always, was wonderful! Attentive and helpful. Even with an all inclusive we left gratuities with the staff. They work very very hard and deserve the additional thank you. Our only con is the damn air conditioning. Really non existent in the rooms and we wish it could have been cooler. Also our children's room had no water for about 5 hours (including toilets, showers, sink). Happily they could use our room, but it would have been nice if the inconvenience had been explained to us. For the remainder of the trip they didn't have hot and cold water. They either had hot water or freezing cold water. But seriously.....that did not impede a wonderful trip. SHOWS - Truly wonderful!!!! Suprised to see another show "just around every corner in the evenings"! EXCELLENT VALUE FOR THE PRICE WE PAID! HIGHLY RECOMMEND CHEAPCARIBBEAN.COM FOR BOOKING!More

Patty O, Ashland

Amazing Anniversary Holiday!!!

I read hundreds of reviews before choosing to stay at this hotel. Trust me I was extremely worried because I had booked this vacation to celebrate my 3rd anniversary with my husband!! I am going to write a detailed review to help u decide!! Firstly when we arrived at the hotel...the bellboy greeted me and asked me my name...straight away he took our luggage and escorted us at the VIP lounge where a hostess took us to sit on some sofas and greeted us. She offered us some wine and told us that about the amenities we would be receiving. We had an ocean view room in the pyramid ( we got our room within 5 mins of getting to the hotel). We got all the information regarding activities...restaurants...etc from a friendly lady in the VIP lounge. We were then escorted to our room! Room:- It was amazingly clean!!! nothing like i read in the reviews. We had a flat screen TV ( yes it did work!!! and we had 3 english channels)....we had lots of towels and small amenities, the bathroom was extremely clean!! We also had 2 robes in our cupboard and extra pillows. Our AC worked the whole time we were there!! It was amazing. We had clean towels everyday!! we also had NEW ROBES EVERYDAY! We wrote a note regarding more water and they gave us 6 bottles of water in the fridge everyday!. Our fridge was re stocked with cold drinks etc daily!!! There were no bugs / leaks / problems with the room at all. We also had chocolate covered strawberries in the room and a bottle of champagne on our table!. It was excellent. Food:- There were a good choice of restaurants, due to the VIP package we had access to all the restaurants. Careyes (for pyramid guests only) was the only restaurant that had to be booked a day in advance! The service and restaurant was beautiful and the food was delicious. The hostesses in the restaurant did an amazing service ( pulled out our chairs,,,serviettes on our laps etc). The buffets had a good range of food...there were many places to choose from. You cannot get hungry over here!!. Our favourite buffet was the market place ....we went there everyday....it has an amazing ocean view. I cannot say enough about the staff!! They were amazingly friendly and did everything they could do to accomodate you. Everytime my drink was half full the waiter / waitress would come and refill it. They were always smiling and greeting us and speaking to us. They always had a smile on their face. They even made me food that wasn't available on the buffet because i was vegetarian. They would make you fresh pasta everyday and because I am vegetarian they would ensure utensils are new everytime ( it was hygenic). I would like to give a special thanks to all the staff of the Market place and especially the front hostesses!! A special shoutout to Ameirani ( I think I spelled the name right)...yajaira garcia alfaro.....Jesus....Julio.....and many more!!! Also hippie chic (beach side grill) customised our food according to our requests everytime!!. Resort:- yes you do get towels for the beach!! yes there were always places to sit near the pool and on the beach. The cabanas on the beach were amazing, if you are a VIP and have the clear band you get free service on the beach everyday ( food and drinks ) it was amazing..... The resort was very clean and ranged from families to couples and obviously the party crowd. To be honest we did not go to the Oasis party side at all so we didnt hear any loud music and experience much of a party young crowd atmosphere. It was completely segregated so you can choose the kind of experience you would like to have. Time share guys:- they do not bother you if you say you have recieved your free gift...instead they greet you and ask you how you are and if you are enjoying!! The VIP lounge is amazing it has drinks and snacks all day and also a snooker table. The drinks on the resort were very good! The pools are warm and are clean....there are many sides to choose from! There are also activities at the lagoon in the aqua marina ( this is not on the resort you have to get out of the hotel and cross the road ...its 5 min walk). You can do sailing ....kayaking and peddleboats. The shows in the pyramid were amazing and there was always something to do if you follow their timetable on the sheet they give you! you cannot get bored over here. The beach:- beautiful big beach ( you can walk all the way down the hotel zone) Yes there is some seaweed but as soon as you are in the water it is fine. I wish there wasnt any but that wasnt such a big deal. The water is warm but the waves aren't calm so be careful!. Jetskiing is available on the beach and so is the skyrider (you have to pay for these). One night me and my husband took a long walk on the beach around 2am and we seen turtles!! come on to the beach to lay their eggs and swim back in the ocean!! there were soo many it was amazing you could even touch them but no flash photography!! we also got to hold baby turtles and help them in the ocean!! definitely an experience I will never forget!! We also done the isla mujeres tour with samba catamarans!! i highly recommend u do this tour!! it is worth it. The island is amazing!!!!!!!!!!!!!!! the water is so calm and beautiful. We did snorkelling and the spinakar. We visited downtown ( but we are not into clubbing etc ) so me and my husband went to centro cancun where we just ended up walking around with locals who were doing street salsa till 3 am. it was wonderful!! there are buses running 24/7 and they are so cheap. we paid 22 pesos for 2 people regardless of where we travelled. I think this resort is amazing ( I highly recommend staying in the pyramid) because of the service....room...food... resort...and all the friendly members of staff I will give them 5/5. Yes I did get wifi that did work!! Amazing holiday I will definitely return :) If anybody has any questions please ask...More

Ameerah_wanderlustt, Birmingham, United Kingdom

TIP TIP TIP

i stayed at the Grand Oasis from March 29th till April 6th and had a great time but would not reccomend the Grand Oasis Cancun / i understand its spring break and everyone is there to party but so many issues. 1) TIP TIP TIP everybody wanted a tip everyday and would be reluctant to help unless they were tipped (i had several employees give me looks of disgust with 1 or 2 dollar tips and expected larger tips) i felt like i was being extorted more of the trip (if you want decent drinks you need to tip the bartenders and make sure you go back to the same one. 2) the security guards will shake you down as well (several occasions they demanded money or they would call the police if we were too loud or walking into the main lobby without a shirt aftter hours). 3) everything is very over priced (smokes were 9 or 10 dollars USD per pack depending vs. in town 5 - 6 USD reccomendation buy at the airport). Also sunscreen was 30 USD at the corner store near the resort. 3) we bought tickets for several events during the trip (Lil John and Steve Aoki) the tickets ranged from 60 - 90 USD and when we arrived to The CIty in downtown Cancun it was oversold / too packed to get in. When we finally were able to squeeze into the club it was too much to handle and left and paid to go back to another club (we contacted sunwing on the resort the next day and they could care less) Tip dont buy tickets on the resort, go down to the club and buy the tickets. I will be going back to Cancun but will pay a little more to go to a nicer resort (the trip cost a little over 1500 USD but by the end of the week we had spent nearly the same amount in tips/bribes and other expenses such as clubs and cabs. 4) we were able to bring guests from other hotels to the Oasis Grand Cancun during our trip but needed to bribe the front doorman (20 USD) as well as additional security at check points around the hotel (they spread out to make sure they shake you down multiple times before you get to your room). PS we actually say employees painting the grass at the resort with spray paintMore

Mike L, Toronto, Canada

Best Hotel

best hotel in the cancun... GOOD FOOD!!! I been staying the Grand Oasis for 14 years ~ just be sure to ask for the pyramid rooms, a little more but worth it!! I been there a day after a hurricane and the staff are the nicest more helpful people. The food was good and fresh. The beach got smaller but still it was great!!! More

jimliz0414, Freehold, New Jersey

Hit and Miss

Overall the trip was a good time but definitely could've been better. We arrived at the hotel at 10am and wasn't able to check in until 3. When it was 3 o'clock, our room still wasnt ready so they placed us in a different room. The room we received wasn't the greatest smelling room (kind of like an old rag) and the A/C was almost non existent. They also completely disregarded our request for a cot. So already this trip was looking bad from the start The waiters/waitresses and bartenders were very nice, polite and welcoming. Humberto Aguirre in the VIP lounge stood out the most. He was extremely friendly and very easy to talk to. He spoke english fluently and was incredibly nice as if we've known him for years. All in all it was a good trip depending what you are looking for. If you're in your mid 20s-30s and don't really care about the room and are there to party then i'd strongly recommend. Go there with your expectations low and you'll be satisfied FYI if you bought wi-fi..you will not get reception from your roomMore

mark s, Toronto, Canada

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