Grand Oasis Cancun is like a playground for adults - it has a beachfront club, a sea-view pool, and a huge arena for shows. There are 18 restaurants to choose from, or you can dine out in Cancun - it's a 15-minute drive away.
This hotel has a spot on a stretch of beach that’s peppered with cabanas and loungers. A trio of bars back the sands, including one with an open-air club and resident DJ. And the nearby pool is the longest one in Cancun. It’s fringed with palm trees and curves under bridges and past sea-view sunbeds. Entertainment is the hotel’s speciality – you’ll get priority access to the house arena that stages music gigs and sports events such as boxing. Then there’s the pyramid atrium, which is home to aerial acrobatics shows. And things don’t stop at dinner-time. At the Mediterranean restaurant, you could watch a flamenco performance while eating your pizza. Or choose from 17 other places to eat, including a Mexican and a stylish gourmet restaurant. The hotel also has a small fleet of Smart cars, so guests can make the 15-minute drive to Cancun in style.
TripAdvisor Traveller Rating
Based On 2792 reviews
4 Star Plus
Unbeatable value holidays
- Wide range of destinations
- Opt-in extras like transfers
- Fantastic value for money
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Jetlag-busting flights on the spacious Dreamliner
- Enjoy complimentary drinks
- Extras for Premium Club guests including UK airport lounge from 1st May
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Breakfast, lunch and dinner at all restaurants - some require reservations. Selected branded and local-brand alcohol, soft drinks, minibar. Snacks at set times.
Facilities ► View all
A full size concert, sports and entertainment venue.
This place offers gourmet Mexican in the evening. You'll need to make a reservation at reception and there's a smart dress code.
The main pool's huge and surrounded by palm trees, sunbeds and sea views.
Rooms► View all
deluxe double room with sea view
Deluxe double room sleeps up to three adults or two adults and a child with a king-size or two double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi*.
double room with sea view
Double room with sea view sleeps up to three adults or two adults and a child with a king-size or two double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi*.
TripAdvisor Reviews Show more reviews »
exceeded my expectations
I was a little worried about the reviews I read for the grand oasis cancun. My boyfriend and me traveled from feb 13-19 Let me start by saying if you can spend a little more than you are looking for it is so worth it!!! we stayed at the pyramid it was great we had VIP and had access to every restaurant and bars at the resort. We had a vip check in which they take you to their private lounge which smells wonderful and offer you drinks, the staff is very good with their english so no need to worry about that. Our room was ocean view and our minnie fridge was packed daily, they also had bath robes for us with a champagne bottle to welcome us. The beach is beautiful and clear if you want seats you will need to show up pretty early or reserve a bed for 15$ a day. The only thing is if you want quiet book grand oasis or the pyramid the other part of the hotel oasis cancun is where all the spring breakers stay and it can get very loud that also depends on the time of year you decide to travel. Overall my experience was wonderful I recommend Cocoa grill great fish and mashed potatoes! Also try sevilla is a spanish restaurant great food! I would definitely return to the grand oasis :)More
Paola V, New York, New York, United States
Cannot keep up with their guest capacity
I was definitely weary of the resort after reading through some reviews, but traveling with 5 couples this was the place we all agreed on. The resort is very beautiful, grounds are lovely and dÃ©cor in lobby and restaurants in en point. Zero complaints as far as bars and food: the Grand side has top shelf liquor as standard (just have to ask or else they will serve you rail) and food in the a la cartes and buffets is lovely, probably the best Iâve ever had! The rooms howeverâ¦ The biggest disappointment for us. We were lucky to get at least the king bed that we requested, but 2 of 5 couples did not (in fact one couple who paid Grand prices was told there was no room for them and got a room on the Oasis side and no compensation for the change in location or quality. They have no beach towels or bar fridge in the room like the rest of us did, and their hallway was a party zone every night. We were told it was impossible to upgrade as we had requested - we wanted an ocean view. We kept checking back, and on day 3 we were told we could upgrade at a cost of $45 a night. Well that was fine, until right when we were about to pay that it changed to $45 PER PERSON per night. So, $450 just to get an ocean view. No thanks. Tower 3 was gross and dingy, furniture was outdated, and they were constantly doing work on the room right next to ours, starting at 8:30 with power tools, like really?? They were painting all the time and it stunk. Two couples were moved to tower 4 to get them the king bed they originally requested. Room s, lobby and dÃ©cor in tower 4 significantly better. This was my 6th time at a Mexican all inclusive and I would have to say the least impressive rooms to date. Itâs time for a facelift at the Oasis! Thankfully we were a party of ten so staying in our room was not top priority. I would never stay here as a couple, the room is just not nice enough to spend much time there. We did not have towels for three days in Tower 3, and had to dry off with used beach towels. Itâs also very annoying that you cannot reserves tables at dinner, they were less than helpful when were just wanted to be able to dine together as a group, not spread out over three tables. At one point, they told us they would make us a table for ten, had us wait an hour, only to show us to two tables of five, just ridiculous. It was frustrating at times being served as though they thought we were obnoxious spring breakers and giving us that kind of service at the front desk (IE hardly any), when we all paid a lot to be there and were tipping the staff really well the whole time and not acting like idiots. Upon check out, our friends were told that the maid reported they urinated all over their bed and would be charged a fee for cleaning. RIDICULOUS!! It took 15 minutes to battle it out so they did not have to pay. Absolutely the worst way to end our week when there had already been so many upsetting things amongst our group. My husband and I had a destination wedding two years ago, and I would never ever suggest this place for a wedding, I canât imagine all the room issues we would have had with 40 people, not to mention no accommodation for large groups in the a la cartes. We were also not aware that this is a resort for time share, and the first day, enroute to meet our group at the lobby for an excursion, we were asked if we got our welcome bottle of tequila. Well, we had not, and were asked to just âfollow me right over hereâ and soon we found ourselves on the opposite end of the resort sitting at a table with a clipboard. My husband and I ran out of there, super annoyed as her had now taken us ten minutes out of the way and everyone was now waiting on us. We continued to be asked about 3 times a day if âwe got our welcome giftâ. Seriously, itâs like you canât even talk to anyone, if theyâre being nice to you they probably want to sell you something. I get it when youâre off the resort, but is there no safe zone?? SO SO SO irritating. If you are looking for the Spring Break spot, this is it, if I was 21 I would be all over this place! Iâm so thankful we were on the Grand side, I would have gone nuts if we were saturated in the Spring Breakers all week. We are all thirty something that still enjoy a party but appreciate the much better quality drinks being served up on the Grand side, and to be able to escape the drunk kids once in a while. Bartenders were awesome, Christian at the White box, Victor in the VIP lounge, and Michael at the beach bar, all fantastic. Give them pesos and theyâll make sure youâre taken care of! We loved being served my Louis at the Hamburger hut and Rodrigo in the buffet, very memorable characters. If you have a chance to check out the Hooka bar, it is definitely amazing, and Shantelle is hilarious. The clubs on site are actually a lot of fun, the most lively Iâve seen of any place Iâve gone. The nightly shows were impressive and high end, but not enough seating for the amount of guests they had so we always just watched a few minutes standing. As far as activities go, the entertainment staff was basically non existent. Not once over 9 days did we see a beach volleyball game, even though the schedule calls one at 11:00 and 3:00 every day (I was looking so forward to good beach vball), and pool games were only if someone initiated them, never the staff. The yoga in the morning though is phenominal, the best I've ever had at a resort. The instructor was amazing (IE not just one of the female staff that they picked to teach 'yoga'). If you are there,get up early and do it, you will not be disappointment. The beach is gorgeous, all the blue water and white sand you would expect from Cancun. Thereâs no bar service on the beach or at the pool which is annoying. Iâve never been to a place where servers didnât circulate so you could actually relax without having to serve yourself. All in all, the beach and hotel are lovely, but there wasnât anything that really blew me away here that would tempt me to return. It just feels like a resort that caters to young partiers, and treats everyone this way, instead of separating the service level on the two sides. We were there to have fun, but also tip well and treat the staff with respect, and would have appreciated it in kind. We have pretty low expectations, and even still this place just wasnât for us. I've tried not to be too harsh, I understand Spring Break brings about it's own set of challenges for the resort & staff, however we did pay more to come at peak time so you would hope they would strive for the same environment no matter the time. Maybe the Oasis is a better hotel when it's not Feb/March, but it was just very lacklustre.More
Sarah S, Edmonton, Canada
Room was average at best. Food was absolutely horrible. We were a group of 13 guys in our mid 20s and none of us could eat anything. It was the worst food I have ever had at a resort. Beach was great. Beware of the food.More
21-25 Feb 15...Canadian Spring Breakers shared resort...Pool is amazing if you wake up early to put towels on chairs. Ruben was very helpful as waz the guys at Best Day Travel downstairs....Rooms are very dated...AC didn't work well....4422-s...no safe...had to carry valuables around all day...getting drinks poolside is biggest complaint...no poolside waiters...had to walk a great distance from pool to get a drink...then one of them closed at 3pm...bell hops were superb...food was ok...if given choice of this place (Grand Oasis) or next door (Fiesta Americana) we book Fiesta Americana....More
Good entertainment, terrible rooms, and poor food
The hotel calls themselves the "Entertainment Resort", and that they can indeed live up to. There was live music at the pool every day, a DJ in the late afternoon, and two nightclubs on-sight that were always entertaining. They also had live performances in the pyramid every day. However, that was the only good thing about this resort. I would agree with previous comments that the service was poor. The rooms were also terrible. We had awful lighting, so at night I could barely see my suitcase. The beds were uncomfortable and the shower leaked profusely. We never received clean towels and the fridge was poorly stocked. I was also unimpressed with the food selection. It was nearly impossible to get a reservation at the al a carte restaurants and the buffets had mediocre food. The drink selection was also poor in my opinion, they boast "top shelf" liquor, but I saw very little available throughout the resort.More
Amanda M, Saint Clair Shores, Michigan
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