Grand Oasis Cancun  

Grand Oasis Cancun is like a playground for adults - it has a beachfront club, a sea-view pool, and a huge arena for shows. There are 18 restaurants to choose from, or you can dine out in Cancun - it's a 15-minute drive away.

This hotel has a spot on a stretch of beach that’s peppered with cabanas and loungers. A trio of bars back the sands, including one with an open-air club and resident DJ. And the nearby pool is the longest one in Cancun. It’s fringed with palm trees and curves under bridges and past sea-view sunbeds. Entertainment is the hotel’s speciality – you’ll get priority access to the house arena that stages music gigs and sports events such as boxing. Then there’s the pyramid atrium, which is home to aerial acrobatics shows. And things don’t stop at dinner-time. At the Mediterranean restaurant, you could watch a flamenco performance while eating your pizza. Or choose from 17 other places to eat, including a Mexican and a stylish gourmet restaurant. The hotel also has a small fleet of Smart cars, so guests can make the 15-minute drive to Cancun in style.

TripAdvisor Traveller Rating

Based On 2488 reviews

  • Official Rating   
    4 Star Plus
  • 3Buildings
  • 6Floors
  • 613Rooms
  • 1Lift


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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Breakfast, lunch and dinner at all restaurants - some require reservations.  Selected branded and local-brand alcohol, soft drinks, minibar.  Snacks at set times.

Facilities ► View all

Oasis arena

A full size concert, sports and entertainment venue.


Offering gourmet Mexican evening meals. You'll need to make a reservation at reception and there's a smart dress code.

Outdoor pool

The main pool's huge and surrounded by palm trees, sunbeds and sea views.

Rooms► View all

deluxe double room with sea view

Deluxe double room sleeps up to 3 adults or 2 adults and a child with a king-size or 2 double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi at a charge.

double room with sea view

Double room with sea view sleeps up to 3 adults or 2 adults and a child with a king-size or 2 double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi at a charge.

TripAdvisor Reviews Show more reviews »

Grand Oasis- Cancun

We spent 7 days at the Grand Oasis Cancun and enjoyed our stay. Service was outstanding. The food was good. Everyone at the hotel was helpful and friendly. Our room was in the Pyramid and faced the lagoon. It was clean, comfortable and housekeeping took care of all our needs. People at the front desk were friendly and very helpful. Our concierge at the VIP Club was very helpful in making reservations and answering all our questions. The property was well kept with plenty of room for guests to relax and enjoy the ocean and/or pool. Beach chairs on the beach were at times difficult to find. Service at all the restaurants was exceptional. Unfortunately there is a $7.00 a day charge for use of the safe. I think it should be included with the room. The entertainment they have is good and there is a variety of shows and programs. When returning to Cancun My wife and I would definitely return to the Grand Oasis.More

Emil S, Saylorsburg, Pennsylvania

Could have been Perfect!!

Just returned from our 8th trip to Cancun. Lets start with positives. Weather was perfect- 75-80 with light breeze. Plenty of pool chairs but not the most comfortable. The recreation staff was OUTSTANDING. Jimmy and the lady who runs most of the activities are terrific. Always something to do if you want from soccer to zumba to T-25 workouts. Bartenders make a great drink especially if you start with a good tip. Food in Cocoas, Lumas, and the Italian rest. was very good - only ate at the buffet twice - for lunch. VIP breakfasts were also the best. DOWNSIDE: Although the check-in at the VIP desk was nice, they did not have the rooms as I had booked them. My husband is a large man and I requested one king room and one with two double beds. They claimed they had no king room available. Well I tried every day to be changed to a king room - it never happened. Then our rooms were right in front of the construction area, which woke us at 8:00 am every day - even Sunday - and lasted all day so even a nap wasn't possible. With 1,400 rooms I felt they should have been able to accommodate our request for a room change. I understand this is not a five stair hotel but the rooms are marginal. Broken lights - holes in the drapes, etc. However, if they had changed our room we would have been very happy with everything else.More

hulihan1, Syracuse, New York

This hotel sucks!

Do not go to this hotel if you expect good service, quality rooms or a mini bar that's daily stocked. (And I mean not even water!). The lighting in our room wasn't working, there were little ants crawling all over. The door wouldn't open unless you tried it 50 times and not even then. The food is pretty bad and the hours the restaurants operate are awful and you cannot get food for hours anywhere. The only good thing about this hotel is the poor and that it's pretty lively. The staff is unfriendly and will ignore you. The lines to bar around the poor are horribly long.More

Anna N, Mississauga, Canada

Very nice and good value for price.

We booked Grand Oasis Palm but requested to move immediately. The resort allowed us to move the next day to Grand Oasis Cancun. Make sure you book GRAND and oceanview or oceanfront. Rooms are better. The beach is better and nicer resort. I think the 2 resorts get mixed up with reviews.More

Judy B, Lebanon, Pennsylvania

Wouldn't go back.

I have been to Cancun MANY times and I've stayed in multiple hotels. This is the worst by far. Starting by the service, I had to go after the staff to ask questions, and they would answer with a rude face as if they were doing me a favor, or would say "I'm sorry I'm new, I don't know". Happened many times, not just once. The bartenders at the lobby bar, horrible service. They'd serve a couple of people they liked and stayed with them all the time. While the rest waited for a drink for 10-20 mins. And they'd serve again, as if they were doing us a favor. 2 light bulbs werent working in my room, I never got a refill in my minibar (had to call 3 times), no coffee refill... The food in the Marketplace restaurant cold and blah. The one good restaurant with great service was Cocoa. Great food and staff! Really not my best experience. Thought it would be a nice all inclusive party hotel, and I was disappointed. More


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