Grand Oasis Cancun is like a playground for adults - it has a beachfront club, a sea-view pool, and a huge arena for shows. There are 18 restaurants to choose from, or you can dine out in Cancun - it's a 15-minute drive away.
This hotel has a spot on a stretch of beach that’s peppered with cabanas and loungers. A trio of bars back the sands, including one with an open-air club and resident DJ. And the nearby pool is the longest one in Cancun. It’s fringed with palm trees and curves under bridges and past sea-view sunbeds. Entertainment is the hotel’s speciality – you’ll get priority access to the house arena that stages music gigs and sports events such as boxing. Then there’s the pyramid atrium, which is home to aerial acrobatics shows. And things don’t stop at dinner-time. At the Mediterranean restaurant, you could watch a flamenco performance while eating your pizza. Or choose from 17 other places to eat, including a Mexican and a stylish gourmet restaurant. The hotel also has a small fleet of Smart cars, so guests can make the 15-minute drive to Cancun in style.
Double room sleeps up to three adults or two adults and a child with a king-size or two double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi*.
Double room with sea view sleeps up to three adults or two adults and a child with a king-size or two double beds. Comes with 42 flatscreen TV, minibar stocked with water, beer and soft drinks, radio alarm clock and Wi-Fi*.
First of all, I was scared sh**less after booking and seeing the terrible reviews. I braved it anyways, and found that this place isn't that bad at all. Is it amazing? No. But its nice enough for a good Cancun vacation. Check in was a breeze actually (we checked in at 11pm so that might be why) but the lobby was not hot at all and had nice air conditioning (as did the rest of the hotel so don't worry about the reviews that knock the air conditioning). The room though was absolutely terrible. It smelled and had no amenities and was in the building that was half under construction. Plus there were no lights in the room, so after the sun sets, don't expect to do much in your room but sleep. However, it had a bed, running water, and a decent view. Besides, you aren't really going to be in your room except to sleep anyway.
The grounds are well kept and vast with a lot of attention paid to detail. The pool is wonderful, and the beach is well kept (virtually not seaweed in front of the hotel, although other hotels had a lot on their beaches). Yes the drinks are watered down, but their bearable and you can get as many as you want. We had the black wristbands so we had wider access to the restaurants which offered a good variety and had a decent selection. We ate at the buffet a few times and they varied their menu so it wasn't all the same items day after day. However, it seemed like a lot of restaurants weren't open when they were advertised to be open. Which was frustrating but oh well, theres plenty to pick from. The cabaret show was great and very entertaining, and done in English and Spanish so you can fully enjoy it.
A drawback is the horrible Lifestyles Vacation club people. They are located at every entrance, around every corner, and at every restaurant, trying to sell you a timeshare. They will lie to you and tell you that "all the restaurants on this side of the resort are closed, so Ill take you to lunch on me." They will block your path and you literally have to push they to the side because they wont take no for any answer. Plus, they don't like to be told no so be prepared to have insults thrown at you or be followed by these creeps. The actual hotel staff though is super friendly and actually make the resort worth staying at.
Be aware that the Grand Oasis side of the resort is under construction, so the inside building looks like hell with all the mattresses out in the hallways and the all the construction noise. However they are considerate and don't work at night and wont disturb your sleep. Im assuming the hotel itself will be a lot better once the construction is done. And im anticipating to see the finished product.
In short, don't come here expecting to have a luxurious all inclusive vacation. But do come here to have an affordable resort that succeeds in providing you with a great array of amenities and entertainment, as well as a scenic location. If I ever find myself in Cancun again, Ill probably be back as a 5 day stay is not enough to experience all the resort has to offer.More
Dave H, Altamonte Springs, Florida
My trip to the Grand Oasis Cancun was great! So many places to eat and drink. The pool is absolutely amazing! My 15 yr old son loves it...We will be returning again in January 2016 for our 3rd trip! the ocean has great waves... The rooms where just fine.. the fridge got filled everyday. Along with house keeping everyday.. We had no issues with our room or air. I have read some terrible reviews on here. But thus will be my 3rd year going with everything being just great!More
A group of 11 friends travelled together for this vacation and that is what made this a fun trip! We entered into this resort with "an open mind", as suggested by a previous review I read. With that in mind, here goes: the check-in process OK, we had a single female in our group that was in a separate building. It cost her $180 to get moved to the building with the rest of us. 2 couples paid for lagoon view rooms, were upgraded to ocean front with no upcharge. 3 couples were upgraded from standard rooms to ocean front with no upcharge. Nice for them! 2 couples paid for safe locks only to find out the safes were key pad entry--back to the desk for a refund! The showers leaked all over the floor. Don't flush the t.p., unless you have a plunger! The air conditioning was OK. The balcony furniture was cheap plastic. The rooms need updating.
Once we stepped out of the confines of our room the fun began! We were at the more "sedate" end of the resort which was fine other than the little kids were there too. The swim-up bar didn't open until 11am. Remember to grab a drink from your fridge. We ALL took insulated Tervis cups with us, which made lots of people jealous! We became known as the "cup crew" around the pool! The pools are next to each other but you can't swim from one to the other. The beach was very calm the first four days which was perfect for the wave runners. The water color is breathtaking!
The food was good. We ate at the Hippie Chick almost every day for lunch because we loved Bernardo! He even had us sit in his section each time! The Radizzio buffet was questionable, at first. We thought they only served steak until the staff brought skewers of chicken, shrimp, turkey...one right after the other! We were stuffed when we left. We also liked Dos Lunas, Italian. Unfortunately, we ate there our last night and the thatched roof leaked on us when it down poured.
The electricity went out 3 times during the dinner hour and also the morning we left. An inconvenience, but workable.
We didn't know where the shows were or what time they started. I think that information should be provided to every room at the beginning of the week. When we did figure out what went on it was disappointing some of the shows started at 10 pm! Kind of late after a day of drinking/sitting in the sun! I guess that's an age thing! LOL!
Would I return here? No. Would I recommend it for someone that doesn't want to spend a lot and won't expect a lot? YesMore
Love the place
I stayed at this place back in february of 2015. weather was perfect and i even watch the superbowl there that they projected onto one of the building right in front of the beach. Restaurants are really good,drinks by the pool are perfect and all the employees are really friendly. I stayed at the pyramid and every night they had a different show right on the middle of the hotel. Just watch out for the guys wearing the brown uniform and offer you tequila or vodka. they dont work for the resort but for a time share company thats just want to get u drunk for you to sign with them.More
Not THAT bad...
So after reading the reviews, I was VERY nervous about my trip to the Grand Oasis. I even asked my friend if we should consider cancelling to try and book somewhere else at the last minute. However, I must say that overall I was pleasantly surprised. We arrived earlier than check-in in an effort to try to get to the beach earlier. The customer service rep we worked with talked us into transferring to the Oasis Sens - even offered us an upgraded room w/ an ocean view. We, of course, thought it sounded like an awesome idea....DON'T DO IT! Unless you are looking to stay somewhere with practically nothing to do, no restaurants (that are worth eating at any way), and a pool that is closed by 7pm...do NOT let anyone talk you into Oasis Sens. I will admit, I was there with a group of girlfriends who wanted a little more excitement. Maybe if it had been me and my boyfriend, I would have enjoyed the more laid-back atmosphere, but the food really sucked so I can't say I will ever be returning. Two of my friends spoke Spanish so they were able to get us back to the Grand Oasis. Had they not been there, I am not sure what we would have been able to do! At any rate, our whole plan to get to the beach early totally failed (ha).
Once we got back to the Grand and got settled into our rooms, we definitely noted some pros and cons.....
1. Lots of restaurants to eat at (especially if you have the Pyramid wrist bands)
2. Lovely pool/beach areas
3. Overall helpful staff
4. Fun party atmosphere during the day at the pool w/ multiple options for entertainment at night
5. Cool shows in the main building's "lobby" area
6. Brazilian steak house and buffets (surprisingly) had good food in my opinion - maybe not super flavorful, but good -- and no one got sick from any of the food/drinks/water the whole trip.
7. Overall OK rooms - bed was relatively lumpy, but good enough to sleep in for the night; room was humid, but the AC definitely kept it cooler than in the hallways and outside; and bathrooms were OK, but the showers were only partially enclosed so you wound up with a river on the floor after showering....OH and our room never flooded (as some of the reviews mentioned) - so I guess this was a "PRO" for me as well!
1. Not all of the restaurants are good (AVOID the hamburger place that is open late....it is DISGUSTING and it becomes a "self-service buffet" without alcoholic beverage service anyways)
2. Watered down alcoholic beverages (as is to be expected at an all inclusive...)
3. The nightly beach party DJ plays the same song list on repeat...each night (and way too many Drake songs if you ask me)
4. Kinky's (another night club) smells like urine and farts, and doesn't have AC
5. No diet sodas provided in the in-room mini fridge (I'm diabetic so I had to stick with water) and the house keeping staff person I spoke to was very rude when I called to inquire about getting diet drinks in the room (no luck - but Oasis Sens has them haha!)
6. Room service is not actually free - you have to pay a delivery fee
7. You may/may not see two people going at it (if you catch my drift...) in the pool while you are also in the pool (smh)...
8. If you decide to pay for the wifi (per day fee of like $12 I think) - just keep in mind that it DOES NOT work in your room.
While I realize my CON list is about as long as my PRO list, I will admit that I had a good time. I probably will not be returning to the Grand Oasis the next time I go to Cancun, but I will say this place is pretty appropriate if you are looking for a good time and you aren't overly concerned about eating super fancy food and sleeping in a 5 star hotel room. Better than I expected...but for the price I paid, I can't be too upset about it!More