Jamaica Inn is one of those places that you will never forget. We first visited a couple of years ago and despite our wish to travel the world we keep being drawn back to this beautiful paradise which has become our home. The hotel has an understated elegance with class and ambiance which cannot be replicated in other more glitzy resorts and all of the staff, from management downwards have only one aim - to make your stay as memorable and wonderful as can be. It is difficult to pinpoint just a few things as it is the whole experience that makes this such a special place. Photos cannot show how beautiful the hotel and beach really are and the service afforded by all staff is attentive and friendly but unobtrusive. The food and cocktails have always been amazing and good value for money. This is our idea of heaven and we are counting down the days until we can return "home".More
VanessaStroud, Bodle Street Green, United Kingdom
Needed R&R....so Jamaica Inn it was
We're Jamaican nationals now living in the US. We look forward to coming back to Jamaica for vacation every year. This year we decided to go a different direction and forgo the supersize hotel/resorts and go for the small and quaint to get as much r&r as possible to try and forget such stressful work year to date . After reading the reviews, Jamaica Inn was a "no brainer" and we looked forward to 5 days of just "chillaxing". Mission accomplished.....sort of: Here's our Good, Bad and Ugly.
We had a driver from JATours drive us from airport to the hotel. Upon arriving we were promptly met by a front desk staff member with a moist cold hand towel. This was a nice touch since. We were also welcomed and greeted by the manager and given a overview of the property. We booked a premier verandah room in the west building where the balconies overlook the water. The room as a little small but that was ok since it was only the two of us and it was decorated very nice in a simplistic way. The balcony made up for the size of the room. It was really an outdoor living space right on the sea. There was a sofa, chair with ottoman, desk....yes desk, refrigerator and a table for two. Just hearing the beautiful Caribbean sea water crash on the rocks below the balcony immediately started to melt the stress away. It was so easy to fall asleep outside. The sunsets were amazing since you're facing west. The staff was extremely friendly starting with the front desk to Kingsley who brought our bags to room. By the end of the first day we had met Guant, Kingsley, Teddy, Sherleen and others. The most amazing part to the staff, was their longevity at Jamaica Inn. I don't think we spoke to a staff member that was there less than 10 year. Teddy being the standout at 50+ years at Jamaica Inn. Kudos to the owners and management team. The beach was amazing. The golden color of the sand appeared to be gently kissed by the sun. But then again we're talking Jamaica here...lol. Not a bad view from anywhere on the beach. As this was the slow season we literally had our pic of beach chairs all located under a hut. Wi-fi was available on the beach to read your e-books or browse the internet to help deal with the symptoms of tv withdrawl. The beach staff upon your arrival put covers on chairs. Eventually you will be checked on and offered a complimentary drink. All nice touches that made you feel like Jamaica Inn was home away from home. The grounds and landscaping was very nice and well maintained with lots of blooming colors all around. I personally thought the Ethiopian apple tree just before the beach was a unique touch.
Before we left, Sherleen gave us a tour of a few of the cottages. Talk about drop dead luxury with direct ocean views to die for. These cottages made our PVS room seem like a shack in shanty town. To truly experience JI, the cottages are the only way to go....hands down. My favorite the (#7 I think) where two bedrooms were converted to a supersize one bedroom. Ocean views and breeze from every angle.
The food....hmmmm....where do I start? Well, if you're into formal place settings then you will definitely be impressed as your table will be dressed with some serious e silver. Four forks, four knives, four (maybe three) spoons. Let's see.....two people at the table....that 30 pieces. Again, if this is your thing....it is without a doubt a 5 star table setting.
Ok...now the food....definitely overpriced. The dinner entries average $38-$45 each. The first night we had the shrimp and the snapper. Both entrees were tasty. The shrimp dish was flavorful, had only four "maybe" five med. size shrimps. For $40 plus+25%, it just was not that impressive. IMO the dinner prices should be $28-$35. That would have been a little better to stomach. For the rest of our stay we had dinner from local restaurants since we had a rental.
As far as breakfast.....pretty much the same....nothing to write home about. One morning we sent back the waffle and bacon. The waffle as very rubbery when you cut into it and the bacon was "ROCK" hard. We felt that the breakfast staff was either a little put off or surprised that the food was sent back. The most hilarious part, that same morning we also ordered French toast at a la carte. It was $9 or $10. When it was served, it was two pieces. We might not have traveled the world, but we've been to a few hotel and restaurants in our time.....who serves an order of French toast with only two pieces, which is pretty much one slice of bread cut in half. That was definitely a LAMO moment at our expense. Similar to dinner we decided to have breakfast a few mornings at local restaurants.
THE UGLY.....yes there is an "ugly"
Half way thru our stay, the AC in the room stop cooling and started leaking. Maintenance personnel responded pretty quickly once it was reported. They were able to get it to cool again. However...it kept leaking quite a bit. Their solution was just to put a towel down to catch the water......seriously. We were never given the option to change rooms even though the hotel was practically empty. We had to spend the second have of our stay stepping over a water logged towel that we had no choice but to keep kept changing every time we wanted to stop unto the balcony. Did this spoil our vacation.....in a way it did since we felt that JI felt that a leaking AC unit was not important enough to address properly or move us to a different room. Upon checkout the manager appear to have been surprised about the issue. All we can say about that is hmmmmmmmm!!!!!!!!!
Our rating for JI.......3.5 stars. To be 4 to 5 stars JI needs to step their game up.More
yardieahforeign, Fort Lauderdale, Florida
A Caribean gem for an authentic Jamaican experience
My wife and I, spent in Jamaica Inn 5 fantastic days that will last in our memories for years. As you arrive to Jamaica Inn you realize of the unique experience coming, by the view from the front desk over the garden, its croquet field, the few beach chairs, the gorgeous and varied caribean plants and above all its bellissima beach.
As you start realizing that you arrived to some sort of paradise on earth, you discover the beatifull view from your room and the súper confortable bed with extra cosy pillows and YES, no TV!!! From here is all just getting better, as the team assisting you in Jamaica Inn is always extremelly attentive and professional.
Out of the 5 days, we spent 4 on the beach, which besides being was of the most beatifull of the Island offers a good variety of water sports options snorkleling, table surf, hobicat sailing...
Gastronomic-wise the hotel offers a broad menu at dinner with a combination of delicious and tasty local cuisine with more western options with a Jamaican twist. Worth to highlight too, the coctels/receptions offered by the management of the hotel so you get to know other guests in a relaxed fashion.
Of the excursions we took, we would definetly recommend the "Morning to the local market with the Chef Maurice". It was a very insighful experience into Jamaican culture, learning from its tradition, ingredients and history that was completed with a life demostration on how to cook Escovitch Fish....DELISH!!! It was so good, my wife had to replicated back in Miami a few days later.
To wrap up, we highly recommend anybody to escape to Jamaica Inn for a relaxing, caribean-authentic and delicious experience in a gem boutique hotel full of history and friendly service!!!More
Paolos, Madrid, Spain
Amazing hotel, perfect experience, great staff, great room
This is a wonderful hotel with great character and history. It's in a lovely location, with the most immaculate private beach! The staff were so friendly and generous. We got a complimentary upgrade to a way better room than we paid for, and they wanted nothing in return but for us to enjoy our stay. We were there for two weeks and didn't want to go home. Great food, great views, plenty of free kit to use on the beach (kayaks, paddle boards, boats etc), free rum every morning at the beach, and some great great memories. The management was friendly as well, and always checked in with us every day about our stay and how we were doing. Would return in a heartbeat.More
gilbrit, London, United Kingdom
The private cottages, OMG!!!
My husband and I just spent the last 8 days in one of the private cottages and it was amazing!! They're a bit more expensive but soooooo worth it. Granted there really isn't a bad place to stay when you're staying at the Jam-inn' (insert obvious pun), but the cottages are VIP all the way! Complete privacy, there's nobody walking by you're room (all verandah suits/rooms have that issue). Private entrances to the Caribbean via cliff side staircases from each of the cottages. Some have private infinity pools with outdoor showers (go for it!) are an absolute upgrade. Not to mention the property is just breathtakingly gorgeous & the service was top notch. All in all just a wonderful experience.
** Also, the hotel will call u cab for $24 fee. However, if you hail a cab (red license plates only!!) it'll generally run u about $3/5, which is a significant savings. So make nice the a local driver & they'll be at your beck & call.More
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