This hotel was awarded a place on the Condé Nast Traveler's Gold List for 2013, so you know you’re in for a treat...
This luxury hotel is tucked away on top of a rocky outcrop, and looks out over a spotless white beach. The sea views are second to none – and you get to enjoy them whichever room you’re staying in.
There are four pools here. And dining is a real pleasure, with options including a gourmet venue and a beach grill. Beyond the hotel, Ocho Rios – home to Dunn’s River Falls – is about a 10-minute drive away.
TripAdvisor Traveller Rating
Based On 2768 reviews
- Official Rating
A la Carte
Our finest hotels from around the world
- 90% customer scores
- Private taxi transfers
- 20kg luggage allowance
- Free Select Your Seat service
- Luxury 4 and 5T hotels
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Honeymooners staying seven nights or more get a room upgrade subject to availability, 30 minute massage each and sparkling wine. Offer valid for travel within 30 days of wedding. Please state 'Honeymooners' at time of booking and travel with a copy of your wedding certificate.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand and premium-brand alcohol, soft drinks, tea and coffee. Minibar. Snacks at set times.
Facilities ► View all
Charlie's Spa takes its name from the sea turtle that used to swim in the mineral spring grotto that bubbles up beneath the resort. The spa is a tropical retreat with cabanas overlooking the sea. Book in for treatments like a Couples Body Scrub and Polish, a Bridal Bliss Package, hot stone therapy or a mani-pedi.
4 outdoor pools
There's a choice of four outdoor pools here with three whirlpools. Sun terraces with shaded areas, dotted with sunloungers and parasols, make the ideal place to relax.
Bella Vista Jamaican à la carte restaurant
It's here that you can sample traditional Jamaican cuisine. The restaurant is closed on Tuesday and Friday evenings.
Rooms► View all
suite with limited sea view
These stylish suites with a limited sea view sleep two. They come with a king-size bed, a ceiling fan, sitting area, in-suite dining, flatscreen satellite TV, iPod docking station, iron and board, bathrobes and nightly turndown service.
suite with sea view
These stylish suites with a sea view sleep two. They come with a king-size bed, a ceiling fan, sitting area, in-suite dining, flatscreen satellite TV, iPod docking station, iron and board, bathrobes and nightly turndown service.
TripAdvisor Reviews Show more reviews »
Awesome Awesome Awesome Trip
We stayed at CSS from 5/9-5/16/2015 for our 25th anniversary. It was the most relaxing vacation I have had in a long time. We met some wonderful couples while we were there. The Staff was amazing, I have never felt so pampered in my life. I highly recommend the couples massages that was terrific. Arrival: We used Club Mobay and we were met at the gate and taken though the paces really quickly. We were however one of the first flights in so the line was not long but within in a matter of minutes that quickly changed. The bus ride was long but enjoyed seeing the area. Arriving at the resort we were greeted with towels and champagne. Check was a little slow as our room was not ready on arrival but, I was also very tired we had to get up at 2am to get our flight out of St. Louis and by this time it was 12:30pm. Our room was E10 Jaraguada Suite (penthouse). It was very large, almost wasted space and the bathroom was small but functional. The view was great but from what I understand the views from all the rooms were great. Room Service: We ordered room service for breakfast 3 times and were really pleased with that. We also ordered snacks and ice a few times. Service was really quick. STEPS yes there are lots of steps but it is such a pretty walk no matter what way you go that it makes up for it. Food was amazing really liked everything we tried. We liked the mineral pool for quite relaxation. The main beach was nice but does have a lot of seaweed in the water which wigged me out but the water was great. We spent a lot of mornings on the beach then afternoons in the pool. Loved the swim up bar. RoxRoy and Derriaka took great care of us and made us smile and laugh. Veraunique was great too. Romaine was awesome from bar service to food service. I can't remember everyone's names but all the staff we so great to us. Dunn's River Falls was exciting and refreshing. Thanks to our new friends for helping me walk it LOL. I was so scared of falling but I did it. I would highly recommend this resort for a wonderful relaxing stress free vacation. We will certainly be back. Check out- Check out went smoothly but our only complaint was that we had to be in the lobby at 6:00am and there was no coffee, tea, water available I think it would be nice when they know that they have quest leaving that they have something available for them. It was a 3 hour bus ride back to the airport due to an accident and most of us were pretty thirsty.More
Dawn W, Saint Louis, Missouri
Secrets You Should Know
Airport; If you land between 11:30AM and 1:15PM (Many planes land during this time frame. I highly recommend Club Mobay ($50.00 for arrival per person or $80.00 both arrival and departure). If you do not use Club Mobay you will need to stand in line to go through Immigration (Use the bathroom facilities on the plane before you land and make sure the front and back of the card is filled out). Every family unit you are in front of will save you at-least 5 minutes. The Couples reception area is efficient and they have their own bathrooms. You will need to tip the porters and driver about $5.00 each. It is about a 2 hour trip to the resort. A little shorter if you do not take a pit stop on the way to the resort. All the rooms are nice I like the 2nd or 3rd floor of building D. F and G have good views but you can hear the bands until they close around 11:00PM. They are redoing all the Rooms (Oceanfront) in Buildings A & B (Though some have very little view unless you are on the 3rd floor. There are a lot of steps. If you have trouble with steps stay in Buildings A & B and take the Shuttle to the other-side of the Resort for dinner or to the Spa and Mineral pool. All the rooms are somewhat dated but very clean and the gardens around the resort are breathtaking. After you check in go directly over and book your entree restaurants (DO NOT GO TO YOUR ROOM FIRST). Also book your Dunns River Falls Trip (Remember to tip your guide at Dunns River $5.00 to $10.00 per person. It is a great trip. The repeaters dinner is the best of any of the Couples Resorts. Do not miss it. Casanova in my opinion is the best of the two Entree Restaurants though both are great. The Bella Vista is also a wonderful choice on the water - No Reservation Required. Palazzina is the other entree Restaurant which is being redone in July 2015 and Closed until November 1st 2015. The Starlight Gayla on Fridays is wonderful a do not miss. The Tuesday Beach Party has mixed Reviews so we opted to eat at the one entree restaurant (Need a reservation) that was open. The Veggie Bar (Near the Mineral pool) has great food at Lunch and is the only place that has the Sweet Potato Chips that Couples is known for. The service is extreamly slow and the few chairs they have are normally in the Sun. Bella Vista is the place to have lunch. Their Snapper sandwich and Jerk Chicken are both very good. The Balloon Bar is nice but it is always warm (Never seems to have a breeze. The Martini Bar is a must. Go on the orientation tour (10:00AM and 5:00PM every day) so you can see what the resort has to offer. You will also see many of the extreamly scenic spots at the resort. The Nature walk is another do not miss on Wednesday and Sundays at 8:00AM I think. Pools are nice at the Resort; far nicer then Couples Tower Isle (Not worth doing a day trip to Tower Isle unless you want to go to the au-natural island which is very unique. Under the Bridge near the Mineral Pool at Sans Souci there is a Sauna which has beach towels in-case you need one. The Beach is far larger then Couples Tower Isle but shade is at a premium. You need to take your towels down and save a spot before 8:00AM. Take advantage of all the water sports. They will teach you how to use all the equipment even the catamarans. We have been to Couples 5 times over the past 2 1/2 years. This is my second favorite Couples Resort.... my wife's second favorite is Swept Away. Couples Barbados was both of our favorites but it is no longer a part of the Couples chain. It is now owned by Sandals and the price of the room we had has doubled. Departure will be 4 hours before your flight so you may need to have room service in order to eat in the morning. I hope this has been helpful. Please feel free to contact me if you have any questions.More
jeffsmead, Indiana, Pennsylvania
Great property with some issues
Couples Sans Souci in many ways exceeded my expectations, the service is some of the best I have experienced anywhere at any all-inclusive resorts. The only issue was the hills and the steps to and from the restaurants to the beach and to the office. The rooms and the staff are wonderful and even though it was difficult at times to climb due to the heat and humidity, I would absolutely go there again! The service was that good!More
Things changed for worse
If you would ask us a week ago we would have given this place a full 5 out of 5 cause we have great memories here, at this moment we are here and experience havy changes where staff was polite and service was outstanding, they are rude and unproffessional they are serving people with an attitude and smile sometimes but call you names or talk in patois behind youre back thinking you cant hear them, this used to be a place where you could be free and careless but come into a place where they lecture you when you forget to reservate for dinner, for a 4500 dollar place a week iTS not worth my money anymore!More
Great Visit! Trip #3 to CSS
Yes, this is our first review on Trip Advisor, but only due to lack of posting time all these years until recently. That is probably why this one will probably be very long. This past May was our third visit to CSS (previously in 2009 and 2010- but wanted to go back all of the years in between). As you've probably read, some people say in their reviews that it's like 'coming home' and you probably go "yeah, right", but we actually did get that feeling after being gone that long- your memories from before stay so vivid and enjoyable. The vacation was just exquisite. We have virtually no negatives other than the 8 days we spent there seemed like four- they just screamed by so quickly. There were so many positives. The grounds and foliage were gorgeous and maintained beautifully. Service was wonderful, whether in a restaurant, bar, beach, in our room, at Guest Services or at the Front Desk. The beaches were kept clean of seaweed and debris. We visited all three and spent our days normally at one of the three. The little beaches by the mineral pool were nice and private like usual- we got fruit smoothies several times (told them to surprise us and they were great) and had sweet potato chips and dip. The main beach was quite full most days. Sunset Beach was nice and there was usually some shade spots there at all times of the day. My wife loved the little pink shells over there. The one thing that we noticed as different and basically our only negative was there was more of a scramble by guests to claim lounges on the beaches and pools early in the morning for the day. I have no solution. It just seems like this is just the ongoing shift to the me,me, me kind of thought process that's been evolving. On to Food- We went to the Beach Gala, Starlite Gala, and the Repeaters Dinner- the food and service was good at all three. When we went before, they didn't help seat you, so it was a scramble unless you were with a group. Now, they help seat you with others so that it goes smoother. We were happy with our food (both variety and quality) at all of the restaurants. I enjoyed having a fish dish being available for breakfast. I would grade the food above par to outstanding at times. We didn't get any room service other than early morning. Every morning we had an order in for a small service of coffee (came in a 4 cup decanter) and juice and sometimes danish or croissants. Promptly at 6:20- tap, tap, tap and it was there with a smile. Just love the excellent coffee at CSS. My wife had her birthday while we were there and late afternoon, when we came back to our room, we found that guest services had delivered a card and complementary champagne and a very fresh fruit tray. That was much appreciated. We took a day trip to CTI (about 10 minutes away). We got there at 10 and came back home at 4. CTI was nice and had a more modern appearance and ambiance, The buffet restaurant was good (different dishes than what was normally found at the Pallazini. The service was good and the staff was friendly. The main beach was nice, though crowded. You took a short little boat ride (2-3 minutes) to the A/N Island which was nice except the amount of shade was somewhat limited. In general, we missed the wide spread-out expanse and more laid back ambiance of CSS, as well as the sense and charm of feeling on our own and not part of a crowd. The transfer to CTI and back was effortless. OUR ROOM- we had previously stayed in A Block, had great views, and enjoyed it , but this time we decided to try a 1BR Oceanview up on the cliffs. We received a room in G Block and it was wonderful. It had a great view, big balcony, big living room, and was very clean and hospitable. We had some very nice sunsets to watch from there also. There are a lot of steps and walking, but we found the paths lovely and inviting instead of a chore. Our mini-bar was serviced daily (the one day we happened to be there when they came and the young man was happy and singing as he completed his task). Housekeeping touched on our room several times a day. They had fresh flowers and flower decorations in the bedroom and bathroom. They turned down the bed daily and the bed was very comfortable. SHORT NOTES: Our waits at the MBay Airport were rather insignificant- Club Mobay would have been a waste. The lake over by A Block is a nice place to walk or jog in the morning- lots of wildlife and pretty foliage. Can spend some quality time talking to the macaws. House band at the Balloon Bar is decent. They played a reggae set the one nite that was good. We could hear the band in G (on the balcony) but they never played that late. WiFi- have no idea as we happily stayed off the grid for 7+ days. A few shout-outs- Phillip and Edgar at the Pallazini, Natalia at the Casanova, Elizabeth in Housekeeping, and Tiesce at Sunset Beach. We hope to see you again, sooner this time.More
SunWanderers, Salisbury, North Carolina
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