This hotel has been awarded a place on the Conde Nast Traveler's Gold List for 2013, so you know you can expect good things. The property has been designed to put you in the traditional Jamaican ‘no worries’ state of mind. It's tucked away from the rest of the world on top of a rocky outcrop, and it looks out over the calming scene of a spotless white beach and the Caribbean Sea. The facilities have been created with Zen in mind. There are four swimming pools to relax in, one of which is a mineral pool with rejuvenating properties. There’s a seaside spa, too, which has been named the ‘Best in the Caribbean’ by Travel and Leisure Magazine. What’s more, the hotel runs a regular programme of pilates and yoga. Food is served in three different restaurants. Casanova offers Caribbean fusion dishes like grilled duck breast with West Indian salsa, and Palazzina specialises in global bistro dishes. Then there’s the Beach Grill, which serves grills and salads at lunch before it turns into the Jamaican Bella Vista restaurant in the evenings.
Based on 2179 reviews
- Official Rating
A la Carte
Luxury hotels from around the world
- 90% customer scores
- Private taxi transfers
- 20kg luggage allowance
- Free Select Your Seat service
- Luxury 4 and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand and premium-brand alcohol, soft drinks, tea and coffee. Minibar. Snacks at set times.
Facilities► View all
A place of various beauty and body treatments like massage, hot stone therapy, reflexology, waxing, facials and much more.
Bella Vista Jamaican à la carte restaurant
Offering traditional Jamaican cuisine. Closed on Tuesday and Friday evenings.
4 outdoor pools
With 3 whirlpool baths, sunbeds, pool towels and sun terraces with shaded area.
Rooms ► View all
suite with limited sea view
Suite with limited sea view sleeps 2, with ceiling fan, sitting area, in-suite dining, flatscreen satellite TV, iPod docking station, minibar at a charge, iron and board, bathrobes and nightly turndown service.
suite with sea view
Suite with sea view sleeps 2, with ceiling fan, sitting area, in-suite dining, flatscreen satellite TV, iPod docking station, minibar at a charge, iron and board, bathrobes and nightly turndown service.
TripAdvisor Reviews Show more reviews »
I have been to Couples Negril 4 times in the past few years. This winter there was a significant price difference between Couples Negril and the two in Ocho Rios. My husband and I had been to Tower Isle in 2005 before the renovations. It was great, but we wanted to give San Souci a try. We stayed from 2-21-14 to 2-28-14. Our friends met us down there. First off, I have to say that the property is beautiful. We stayed in a suite in E Block (Evergreen) which is in the cliffs. Our suite was gigantic. We had a huge bedroom with en-suite bathroom, a second bathroom and large sitting room. The balcony was also big with enough room for 2 loungers, a table and 4 chairs. A few people we talked to were bothered by the long climb up to the cliff rooms and lobby. I thought it was great because I didn't get much exercise outside of going up to the room several times a day (It really was quite a hike). Our friends stayed in Block A which was on the beach. They were glad not to have to hike up all the stairs. Their room was smaller than ours but appeared more updated with a nice big bathroom incl. jacuzzi tub. The rooms were very clean and the bed was a bit hard the first night,but we got used to it quickly with no problem. The food was great as it usually is at CN. I tried Sour Sop (a really awesome fruit) for the first time and fell in love with it only to find that it is not imported into the US at all. The beach is at San Souci is much smaller than CN and is only there for the resort. CN is on Bloody Bay and has a nice stretch of beach as does CSA which is on 7 Mile Beach, Negril. We only went on the nude beach at night to check it out. It was no "clothing optional". It was strictly au natural, and I'm not into it. The beach seemed nice with a completely different view than the main beach. We were told that the au natural beach is a bit hard on the feet with lots of rocks (I wonder if they allow water shoes- lol). The resort is really big and never seemed crowded. There were many different hideaways. There is a mineral pool (quiet pool) with a juice bar- I was a bit bummed that there was no alcohol at the juice bar, but that might defeat the serenity of the quiet pool. At night there was an outdoor martini bar and the balloon bar besides the main bar. The staff did not seem quite as friendly as CN, but we had gone to CN so many times that we actually got to see a few of the same staff members year after year. I tried paddle boarding, the water bicycle and went snorkeling. The resort has a new speed boat, and the Water Sports guys were trying pretty hard to sell it. The price for a cruise on it was unreasonable in my opinion. I think they would do better bringing down the price and getting more people to use it. (My initial quote was $250 for my husband and I and $150 for a second couple= $400). When my friend inquired about it, the price changed to $500 for 2 couples. We didn't go out on it. My only complaints were that I missed dinner a couple of nights, and there was an hour gap in which no food was available at all from 10:30-11:30. Room service can be ordered until 10:30. The beach grill is supposed to re-open nightly at 11:00, but the guys never got there on time and it was 11:30 or later when we were able to eat. I'm sure this doesn't matter to most people because they eat a great dinner at a normal time as they should : ). The other thing is that the Sunset Catamaran does not go to the resort because of the coral reef around it. All the other Couples have access to a Sunset Catamaran cruise a couple of times a week which is pretty fun. I got a spa treatment which was incredible. It was a massage and exfoliating treatment. Marsha in the spa was the best!!! Also Peter, the beach waiter was very sweet and friendly. There was also a great bartender at the main bar (Veronique?). In comparing this resort to Couples Negril, I think the main difference is the set up and the beach. If you need a long stretch of beach-Negril is the way to go. If you want gorgeous scenery and views-this place is it!More
Treated Us Like Royalty... V-Day Dinner on the Beach
We had dinner here on Valentines Day. Wow! A special, secluded dinner just for two, on a private beach, with private chef, private butler, private musician, photographer, candles and torches everywhere... it was impeccable. The food was truly top notch, actual fine dining. The resort treated us like royalty. We know where we'll be staying when next in Jamaica.More
gandt_halifax, Halifax, NS
My husband and I had a late honeymoon over the week of Thanksgiving, the resort was amazing. The rooms were clean when we arrived, they were also cleaned daily. We wandered through the resort at night finding lizards and insects. We ordered room service almost every morning. The staff was always helpful. We had two couples massages, they were incredible.More
Diane P, Atlanta, Georgia
The resort is absolutely beautiful. Every single meal was fantastic. We were blown away by the level of service we received from getting off the plane, through-out the entire trip, to back to the airport. It was absolutely P E R F E C T . Every single person has a desire to serve the guest. We were impressed with everyone however our housekeeper, Una, the groundskeeper Erol, & the main pool bartender Macell were absolutely perfect. They made our trip very special. We cannot wait to return!More
Orange1988, Columbus, Ohio
Unique, verdant paradise in Jamaica
This place is truly stunning. We spent 10 days from Feb 21 - Mar 3 and we didn't want to leave! If you get an opportunity to take advantage of this gem of a hotel, don't hesitate. Keep in mind that it was built in the 1950s, so while it is rife with charms, it may seem as if it is in need of a bit of renovation. If they do choose to undergo any needed repairs, I hope they are able to maintain the greenery and colonial style that makes it the gorgeous paradise it is. Pros: umm...everything! Food was incredible. Seriously - every night was like an adventure in dining. They change the menus all the time. Staff were amazing and genuine, ready to do anything to make you happy. They are what make the place so incredible. They would often stop and talk, just asking how your stay was going. Drinks were top-notch and plentiful. Beds were comfortable and clean. Air conditioning in the room worked like a charm. As much hot water as you needed in the shower. In-room dining fast, delicious and convenient. You will never want for anything. Just ask and you shall receive. Cons: ROOMS + PROPERTY in need of updating, but not really a con for me. Like I said, this place has a charm that could easily be eliminated with extensive renovations. There are a few cracked tiles, the tubs need caulking, etc. No big deal. STAIRS...oh, dear God, the stairs. If you can't do stairs, go elsewhere. This place is built into the side of a cliff. There were 140+ stairs from our room down to the beach. Most of the activity is down on the beach level (with the exception of the Balloon Bar and Casanaova Restaurant), so be prepared to do some climbing. If you want to avoid the stairs, stay in room blocks B or A (we were in F). That being said, you're going to burn some calories if you forget your sunscreen ;) Some people worth mentioning: Leti, Sasha, Milton, Alex, Suneta and Michael from the Entertainment Team - hardest working people in show biz! They'll make your stay fun and keep you from taking things too seriously. Deon, Valentine, Keston, Vanya, Gracey-Ann from restaurants (they all move around - not assigned to one restaurant in particular) were all amazing. So was everyone else, but names escape me. Not one bad experience with a restaurant staff member. Channing, Masell (Ziggy), Dillon, Dalton, Andrew + Q (Martini bar), Peter and Conroy from the bar staff team all fantastic. Always smiling while they're pouring. Helpful and genuine. The watersports staff were also greatly helpful, as were the photographers (be prepared to feel like a celebrity). The Au Naturel beach is lovely. We did not partake during the day when you are not allowed to wear clothes, but everyone is permitted after 5pm. The sunset is breathtaking. Keep in mind, it is clothing optional at this point, so while you may have your clothes on, others will not. Eyes up! Excursions were great. We went to Margaritaville, where you will receive free admission and a tall skinny plastic cup for your $12 drink. Tons of fun, though. We also braved Dunn's River Falls, which was an exciting experience. A must-see! ALSO...we did a vow renewal while we were there. It FAR surpassed my expectations. I thought it would be a cute little ceremony, but it turned into an adorable mini-wedding. It was fancier than my first wedding! If you are getting married here, you will be thrilled with the service you receive from Creshena and her capable staff. We had a wonderful day <3 GO. Just go. You won't regret it. They really know what they're doing.More
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