This hotel was awarded a place on the Condé Nast Traveler's Gold List for 2013, so you know you’re in for a treat...
This luxury hotel is tucked away on top of a rocky outcrop, and looks out over a spotless white beach. The sea views are second to none – and you get to enjoy them whichever room you’re staying in.
There are 4 pools here. And dining is a real pleasure, with options including a gourmet venue and a beach grill. Beyond the hotel, Ocho Rios – home to Dunn’s River Falls – is about a 10-minute drive away.
TripAdvisor Traveller Rating
Based On 2502 reviews
- Official Rating
A la Carte
Our finest hotels from around the world
- 90% customer scores
- Private taxi transfers
- 20kg luggage allowance
- Free Select Your Seat service
- Luxury 4 and 5T hotels
Honeymooners staying 7 nights or more get a room upgrade subject to availability, 30 minute massage each and sparkling wine. Offer valid for travel within 30 days of wedding. Please state 'Honeymooners' at time of booking and travel with a copy of your wedding certificate.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand and premium-brand alcohol, soft drinks, tea and coffee. Minibar. Snacks at set times.
Facilities ► View all
A place of various beauty and body treatments like massage, hot stone therapy, reflexology, waxing, facials and much more.
4 outdoor pools
With 3 whirlpool baths, sunbeds, pool towels and sun terraces with shaded area.
Bella Vista Jamaican à la carte restaurant
Offering traditional Jamaican cuisine. Closed on Tuesday and Friday evenings.
Rooms► View all
suite with limited sea view
Suite with limited sea view sleeps 2 - with a king-size bed and with ceiling fan, sitting area, in-suite dining, flatscreen satellite TV, iPod docking station, iron and board, bathrobes and nightly turndown service.
suite with sea view
Suite with sea view sleeps 2, with a king-size bed, ceiling fan, sitting area, in-suite dining, flatscreen satellite TV, iPod docking station, iron and board, bathrobes and nightly turndown service.
TripAdvisor Reviews Show more reviews »
in need of a overhaul
The location of the property is stunning . the rooms need an major overhaul , actually the entire property needs a facelift. We had an upgraded ocean view terrace room. The bath room outdated dirty tiles on the floor ,towels of a poor quality. The restaurants where you need to make reservations are nicely decorated but the quality of the food ..?.. Mediocre. No variety house wines not drinkable. Staff is nice and tries hard to please but after a few days of ya man. No problem man. It becomes tiresome. Not worth the money if you compare to any club med Best regards Dec 13- 17 2014 Jack GMore
gaanpele, Greenwich, Connecticut
Stayed 11/27/14 to 12/6/14
We had a great vacation at Couples San Souci. After having been to Couples Tower Isle twice, we wanted to try another of Couples' properties. The food at CSS was good, and we enjoyed it. We had dinner at Casanova once, and loved it. The food and service was wonderful. We had dinner at Pallazzina twice, and loved the pasta bar and the regular entrees. We had dinner at Bella Vista twice, and absolutely loved it. I think that with the wonderful atmosphere (you are basically eating on the beach), we felt as we were dining in paradise. The only problem we saw with Bella Vista would be the issue of dining there in bad weather (as much of the seating is open air). Regarding lunch, our favorite place was the beach grill (otherwise known as Bella Vista at night). Service a little slow at times, and one day we didn't get all that we asked for, but overall we really enjoyed it. Tried Pallazzina for lunch one time, and we found that we did not enjoy it. The lunch buffet seemed very limited compared to what we were used to at CTI. (This in no way hampered our vacation, mind you, and as we did not give it another try I cannot say if perhaps another day it may have been better.) The repeaters dinner was fantastic, but we did hear from other guests that by the time they received their food, it was cold. Dinner was served in the Heliconia Suite, and not everyone was served their meals at the same time. If we were at one of the tables that was served their meal last, we may have been disappointed. But again, we personally enjoyed our dinner, and you could see that the staff worked really hard. The Friday night Starlight Gala was not our favorite (we were there for two of these during our stay). During the first, it was so windy that the food was cold (we figured that the wind was not allowing the warmers to stay lit). This was not the fault of the resort of course, as they cannot influence the weather. The Tuesday night beach party was not really our thing either. We just aren't big buffet fans, so that is probably why we did not prefer these nights. It should be said that the staff works incredibly hard to put these events on! Breakfasts were had every day in Pallazzina. Some days were better than others. We made use of the omelet station several times. Room service was excellent! Prompt service and food arrived hot. We enjoyed the different bars and the entertainment staff. Loved the tie-dyeing t-shirt activity!! We also must mention the front desk and guest services desk. Wonderful service, and I'm sorry to say i don't remember specific names. We must mention Michelle Gordon, Couples Social Media director. While we were checking in, she introduced herself to us (she recognized us thru Facebook posts). We felt really welcomed and special that she recognized us and took the time to chat with us. The day we checked in, we returned to our room to find a fruit and cheese plate along with a welcome note. These kinds of touches are what make Couples Resorts so special to us (despite any complaints we have). You feel as though you aren't just a number at Couples. You feel as though you are appreciated, and as corny as it sounds - you are part of the Couples "family". Now, after all the positive, I hate to mention the negatives, but they do bare mentioning. Our biggest complaint is in regards to housekeeping. On two separate days, our room was never cleaned. On a third day, the room was cleaned, but a bag of trash (from the waste can) was left on the vanity counter. On another instance, we found that one of our pillows had what appeared to be a spot of blood and a squished mosquito on it. We set the pillow on the floor in the hallway area near the sitting area, and after the room was cleaned we noted it was still there. We also never could depend on when our room would be cleaned. Turn down service was very nice, and we liked that our towels were refreshed most nights. The beach was a bit small for our liking, but it is private and beautiful and we love that. The grounds were breathtaking, and CSS really does feel like paradise. We enjoyed wandering around the property. The staff was almost universally friendly (from grounds keepers on up to management), and would greet us with a smile and friendly response. We would return to CSS for this fact alone. More
Perfect (despite the liquid sunshine!)
Just returned from a 11 night stay here. It was our second time at the resort and hopefully not our last. We loved it and we love Jamaica. The hotel is gorgeous. Yes bits of it are a bit old / tired but they are looking to improve that over the next year or so, and it gives it character. The staff are so nice and friendly, The food is amazing! Never had a single bad or even average meal, we ate (and drank) like kings the full holiday, everything was perfect and there s loads of choice, loved the new martini bar and the sing a long in the balloon bar is fun too, there is loads to do as well in the resort if you want altho the staff don't pressure u to get involved if u don't fancy it, we did watersports, aqua aerobics, yoga, had a massage and hat making as well as the dunns river falls, margaritaville and shopping trip. We also chose to do some paid for excursions - the horse back riding, Bob Marley tour and speed boat ride. All great. It did rain a lot (liquid sunshine they call it) this time when we were there but think we were just unlucky and we certainly didn't let it waste the holiday. It is a long way from Glasgow and a long bus ride from Kingston airport but it is worth every minute. Thanks everyone! More
The best trip ever!!!
The stay we had here was beyond spectacular. We enjoyed the ride from the airport, seeing the sights of Jamaica, our driver was awesome he gave us a great tour. Pierre and his staff are awesome, they fulfil your every want and desire. I had a special request and the staff made it happen. We had some cloudy rainy weather but we still had fun. The bar tenders at the Pool bar Channing and Bryan were over the top. Jodi Anne from the entertainment department was awesome, Sandy our regular housekeeper was above and beyond. The only negative thing I have to say is that they really need to consider making the pool decks non slip. I fell on our last day there and had to have a trip to the nurses office. It was late in the afternoon, and almost time for the pool bar to close... Bryan the bartender and the other guests that we have made friends with were all waiting at the pool when we got back to make sure I was ok. We are already planning our next trip... Cant wait.More
tcbcoder, Truth or Consequences, New Mexico
Beautiful, Quiet, Relaxing
This was our first time to Jamaica, but will likely not be the last! We have done some traveling in North, Central and South America and truly enjoyed the experience in Jamaica. CSS has a relatively small number of rooms, spread out over a large area of lush gardens, ponds and wonderful winding walkways. The suites are large with very comfortable beds and sitting areas inside and balcony's outside. It's true, the rooms are a bit dated, but, our room was extremely functional and house keeping kept things clean, towels fresh, and paper products well stocked. The gym boasts very modern equipment and is the best we've seen at a resort and we used it daily. I have to say the food was very good and the service exceeded our expectations. While the beach is short, and quite compact, we never had a problem finding a spot to relax and enjoy the warm breeze from the sea! All in all, a very wonderful experience if you are looking for a peaceful setting to unwind.More
GAB532, Edmonton, Canada
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