This hotel was awarded a place on the Condé Nast Traveler's Gold List for 2013, so you know you’re in for a treat...
This luxury hotel is tucked away on top of a rocky outcrop, and looks out over a spotless white beach. The sea views are second to none – and you get to enjoy them whichever room you’re staying in.
There are four pools here. And dining is a real pleasure, with options including a gourmet venue and a beach grill. Beyond the hotel, Ocho Rios – home to Dunn’s River Falls – is about a 10-minute drive away.
Honeymooners staying seven nights or more get a room upgrade subject to availability, 30 minute massage each and sparkling wine. Offer valid for travel within 30 days of wedding. Please state 'Honeymooners' at time of booking and travel with a copy of your wedding certificate.
Food & Drink
Buffet breakfast, lunch and dinner.
Selected local-brand and premium-brand alcohol, soft drinks, tea and coffee. Minibar.
Snacks at set times.
Charlie's Spa takes its name from the sea turtle that used to swim in the mineral spring grotto that bubbles up beneath the resort. The spa is a tropical retreat with cabanas overlooking the sea. Book in for treatments like a Couples Body Scrub and Polish, a Bridal Bliss Package, hot stone therapy or a mani-pedi.
Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
This is a good, solid AI resort. The food is above average and the grounds are well-kept. Drinks are, sadly, typical AI mixes - sugar, sugar, and more sugar. Stick to the beer! Our room was a bit dated but mostly clean. The resort is HUGE... Before we left, I read reviews from others complaining that there were so many stairs and that everything was very spread out. Well, that's true. But when you're on vacation with nothing else to do, who cares if it takes you 10 minutes to get from your room to the beach? Just don't accidentally leave anything you need in the room!!
There is a shortage of chairs, so we did have trouble getting chairs by the beach if we weren't down there early in the morning. This is your typical resort where jerks wake up early in the morning, claim chairs and then walk away. Hotel staff seems to do nothing about it, although I can imagine it would be hard for them to keep tabs on this type of thing. And unfortunately there will always be people who think they're some kind of special.
There was a real lack of nightlife... this is definitely a "peace and quiet" type resort. That's not a bad thing - just make sure that's what you want before you book a room!More
Still a great vacation in spite of au natural beach eviction
Block B rooms have been beautifully renovated. Excellent work had been completed on the expansion of the au natural pool deck, including the addition of steps to the deck from the beach. Food and staff are still a top notch. Only complaint, and it is a major one, my wife and I go to San Souci to enjoy au natural sunbathing in a safe and respectful setting. We pay quite a good sum of money to enjoy this. It is highly inappropriate that we and many others are asked to vacate the au natural beach earlier than normal in order to accommodate a small wedding party. There are many other areas on this lovely resort that have accommodated weddings in the past. If one pays for an amenity, one expects to receive it. The rule has been that the au natural beach is open to the rest of the resort at 5pm, I have always respected that rule, I ask the what I have paid for be respected also. More
A Great Time at a Mellow Resort
We stayed in the newly renovated "Block B" on the top (3rd) floor.
Nice room, huge bathroom, comfy bed and a lovely view.
Two pointers - careful of the patio doors, they close really quick so watch your fingers. They could also use rubber stoppers - they make a hell of a slamming noise until you get used to them. The shower didn't drain correctly so we always put a towel at the entrance. Not earth shattering issues but still worth noting.
Food was great at the "fancy restaurant" I mean really good - book the minute you arrive, you'll be glad you did. The other restaurants were good too for what they were, let's say we didn't starve to death.
We never drank up enough nerve to visit the au natural beach during the day, but it was pretty when we went after hours, just remember this is Jamaica so remember "Respect Mon". The main beach was always clean and the other pools were too.
The staff is what makes this place, that and the unique layout of the resort. Lots of places to find where it is just the two of you but there is always a smiling Jamaicain face around the corner should you need anything. Lots of people didn't tip and there is no law to say you have to but I always reward great service no matter where I am - the staff were great - a shout out to "Q" at the martini bar, look her up and she'll fix you up with a smile.
Go sailing. Go snorkelling. Go out in the glass bottom boat. Go to the mineral pool. Don't go to the gym like I did, but you find yourself feeling guilty then the gym is nice and I don't have view like that at mine.
They have a gala on the lawn some nights - it was fine and we had fun but all the restaurants are closed when they do them so it felt forced in a way - as they say "make lemonade".
Room tip: See if you can get a room in Block A - it is positioned behind the outdoor stage and I can only assume it would be a lot quieter on those evenings your not quite up to staying up late and partying (again).
Nice place, mellow vibe ;-)More
A comprehensive - the good and not as good - of a great resort
Whenever I spend more than 4 days at a resort I try and give the good and bad of what I saw and experienced from a perspective of what I would have liked to know about it. Although I have been to Jamaica 7 times, always to the Negril areas - Couples San Souci is a first visit for us.
The resort is a drive (about 1 Â¾ hours) from Montego Bay. There is no need to get a private taxi â the resort does a great job at arranging a bus and it gives everyone a chance to chat on route and meet some of the folks that are headed there as well. I also appreciated the Couples Resorts lounge area at the airport which is the gathering point when you arrive.
The grounds of San Souci are spectacular- 35 acres- well-kept and lush with foliage and trees on the slopes overlooking the ocean. I thought the garden tour with the gardener was a nice touch to offer guests. The resort consists of an older section with lots of character with the original buildings perched higher up on the slopes and then newer sections that have been built more recently closer to the beaches. The newer sections (A&B) are where the main beach is located â I did not get to go into any of the rooms but from what I was able to see they are very nicely done and the folks that I met were very happy with them. We were in the older section (G) on the far end with a room on the top floor and a magnificent view. The room was spacious as was the balcony but also close to the entertainment at the pool so nights were not quiet while the entertainment was on - we liked that and could sit there and listen however for those looking for solitude from 9-11 pm it may not be a good fit. . The down side was the low water pressure at high demand times and barely warm water which at times was barely enough to wash off with. We were OK with putting up with that at times for the view. We got a chance to see some rooms in the other sections (D) which were also older and not as large. I had read reviews and knew about the stairs and the reviews are correct â The older section has a lot of stairs â not the case for the newer area. There are stairs to get to the rooms regardless of what section you are in however the older area has plenty of them to navigate or a road that can be taken to get there. Guests have the option of taking a bicycle or a shuttle if they want to avoid walking as well. We liked the stairs â with all the food and drinks we needed to make sure we got some exercise in one way or another - however if you have bad knees or a medical problem you may want to be sure you are in the A or B sections. There are two beaches â one au natural that is very private and has its own pool, bar and good grill. There is plenty of room. I found this to be one of the best resort Au Natural beaches that I have seen on my travels. The folks I spoke with tell me itâs the best of the Couples resorts as well which explained why so many guests were there as they obviously choose this resort for that feature. I also appreciated the rules that that it was not clothing optional eliminating anyone not wanting to be part of the au natural experience from being there. The clothing beach was very spacious and also well attended - the water activities were plentiful including scuba, snorkeling, glass bottomed boat and sailing. I thought the morning snorkeling should be a little later at 11:00 a.m. which gives a leisurely time to eat breakfast first but it was good for those who wanted to get out early. The afternoon one was at 3:00 p.m. There is a great mineral pool and hot tubs scattered throughout the resort at all beaches. Their spa offers a variety of options and we took the reflexology but cancelled the massages. Their health and fitness areas offer the usual classes and it was nice to see they also had Yoga and meditation.
The resort has 3 restaurants â it pays to make reservations for the week as soon as you know if you want to get a time slot that you want if dining outside. They have 3 sittings and are very accommodating. We loved the Casanova in the old section the most. The martini bar is excellent and a great way to start the night before dinner. Food at all three was very good to excellent particularly the steak, lamb and seafood dishes. We had room service one night and found the selection to be somewhat limited and quality to be very good. Breakfast is in one area each morning and the beaches have their own grill and bar areas to eat and enjoy during the day. Entertainment at night was good and the house band was particularly good. On one night they had a beach party with a DJ. There are a variety of performers who front the band throughout the week and two nights where the entire resort gets together in one area for an outside dinner with food stations and entertainment. They have a late night piano bar.
The Weather (end of Jan beginning Feb) is different than Negril. A lot more rain came through but that did not change the vacation feel too much as it tended to pass through in hours followed by the sun again.
The staff at this resort exemplify the joy of coming to Jamaica â friendly and accommodating they will go out of their way to make your stay enjoyable.
There are numerous trips offered outside the resort but we did not make use of them. It was nice to see many of them were complimentary.
Every resort has areas where it can be improved and I freely admit that some of this is my preference. I thought the lack of top shelf drinks was an aspect they missed on â Their drinks good but having been to all-inclusive resorts that offer top shelf at least for dinner or at the piano bar is an aspect that sets them apart. The resort could also use a place for couples to dance. The performers were there to put on a show and on occasion there was an opportunity get up and dance with them and the band but it was not a dancing oriented show and having a disco or dance place to spend the night dancing would be good. Unfortunately the reflexology was not really reflexology â more a foot rub while seated in a chair too high for the feet to reach anywhere in a common area where guests wander through taking pictures and at some point one group on a tour of the facilities. I think the food service is well paced for the 6:30 and 7:30 seatingâs at the restaurants given the next group would arrive but the Casanova 8:30 seating was always very slow â took almost 2 hours to have dinner each time which dragged. My biggest gripe â the management seems to think it appropriate to close the Au Natural Beach when they want to play favorites to a wedding ceremony. Not good â In our case 100 paying guests are asked to pack up and leave and when we looked eight or so chairs were set up for wedding vows to be renewed on the beach. Not that it matters how many guests are there for a wedding - I get that the Au Natural beach is a great place to renew vows â¦ as is the other beach and the excellent wedding facilities and gazebos that have been established for that purpose. It is just wrong to charge guests to stay which includes the use the beach and then throw them out so you can charge couples to use it for other reasons at the same time. The majority of beach goers were at that beach and usually are from what I was told - If a bride does not like what you have to offer in your facilities itâs not an alternative to tell your guests to leave the beach.
I would return â we met great people and had a great time at this resort. It is a 3.5 Star resort that hits a 4 star because of their staff. Well worth a visit or two â¦or as some folks there told us â¦ a lot more.More
Love this place!
Our 2nd time and Sans Souci. Everything was great, we did upgrade our room to a beachfront due to our assigned room( D2) had no view at all. We were in D6 on our first visit and had a wonderful view from our balcony but D2 sits behind trees and we were very disappointed. They offered to switch us to another room the next day but we did not want to unpack twice so we upgraded to B block. . So glad we did, it was a beautiful newly renovated room and we had a great stay!More