The location is the big talking point at this place. Not only is the property set in tropical gardens, it’s pulled up against the sands of Ocho Rios Beach. What’s more, if you want to get out and about, the centre of town is less than a ten-minute drive away.
The hotel’s facilities are just as impressive. Two large swimming pools take a central spot in the grounds - one's exclusive if you're staying in a Deluxe Wing room. They’re surrounded by palm trees and loungers, too. And, with two swim-up bars completing the scene, you don’t have to go far for a cocktail.
As far as dining goes, you can tuck in to the likes of pancakes and smoothies in the buffet restaurant in the mornings, and international favourites in the evenings. There’s also a string of speciality options, including grill, Italian and Asian eateries.
Based on 5129 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities► View all
With a whirlpool bath, swim-up bar, sunbeds, parasols and towels.
Pamper yourself and choose from a range of massages and beauty treatments.
RiuLand kids’ club
Daytime entertainment programme for children aged 4 to 7 and 8 to 12 years.
Rooms ► View all
double with limited sea view
Double room with limited sea view sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with 1 king-size or twin beds, centrally controlled air-conditioning, fan, Wi-Fi at a charge, clock radio and liquor dispenser.
deluxe double room with sea view
Deluxe double room with sea view sleeps up to 3 adults, with 1 king-size or twin beds, air-conditioning, fan and clock radio. Rooms are split-level Junior Suites with ocean views and come with exclusive access to the adults-only pool and swim-up bar, the Sir Richard Gourmet restaurant and the Tushima Japanese restaurant, separate check-in, free Wi-Fi zones, concierge service for speciality restaurant bookings, and from May 2014 the following extras will also be available: mini-bar restocked daily, bathrobes, turn down service, unlimited à la carte dining, and for an extra charge you can have a romantic dinner on the beach or make use of the speciality wine list.
TripAdvisor Reviews Show more reviews »
WEDDING IN OCHO RIOS
We went with 25 people to a family wedding in Ocho Rios in February, 2014. The hotel was beautiful and the landscaping and surrounding area were amazing. All of their staff including front desk, bellmen, and wait staff were wonderful. Here is a list of our problems: 1. First night there 3 of our family, upon arrival, were told they had no room even though they had the confirmation with them. 2. I had requested either a ground floor room close to the main building for my b-i-l and my husband and I. We were sent to the farthest room in the 3rd building which was almost impossible for my b-i-l to walk to ****Special kudos to Horace Heaven for helping my brother and sister-in-law get a room in the main building because he noticed how much trouble by b-i-l was having walking.**** 3. We paid for an oceanview room and when we got into our room, also a mile from the main building, we had a cement wall instead of a railing. 4. The bride and groom's suite had no working air conditioning and the jacuzzi did not work. When we found out were our rooms were we immediately requested new rooms and thanks to Horace, my in-laws were moved the next day. It took us until Monday to get into a room even though we said we'd take the in-law's room that they were vacating. It also took the others at least 3 of their vacation days to get the problems with their rooms taken care of. All in all, food was good, service at the restaurants was great, the employees were great BUT something has to be done about the way they have been trained to take care of people with room problems other than making them give up 3 days of their vacations moving rooms and standing at the front desk. One other thing, if you have a bad back and the mattress is too hard, do not look for a comfortable chair in the room! They are like dining room chairs and harder than the beds.More
dmr12121, Windsor, ON, Canada
My friend and I stayed at this resort and loved every part of it. Other than the fact that it's 90 minutes from the airport, everything at this resort was top notch. The beach, the staff, the food. The rooms were a little tired, but clean. All in all, loved this place and would definitely return. The service we received was truly amazing. It helped that we tipped right off the bat too More
Chery K, St. Catharines, Canada
A much needed vacation, a large group , but whatever the needs they were met, great food, the lines depending on the time can be long, but good service , staff friendly and accommodating can't wait for my next trip. Yes once you go you know.More
can't wait to return!
I loved the Riu hotel in Ocho rios! I went with two of my close girlfriends the last week of March 2014, and we can't stop talking about Jamaica, weeks later! I'll start the review with the only issue we had during our entire stay. We arrived on a Wednesday, at around 3:30 and check in was a breeze, there was no one in line and we just walked right up to the counter. I read a lot of reviews saying that check in took a very long time, and I'll admit that on a Friday or Saturday, it was much busier. For us though, no problem. At the front desk, we wrote our names down and the woman began to give us the things we would need. Right off the bat, it was full disclosure, She gave us towel cards and told us they were $20 US each to replace if lost, The safe lock was $50 US to replace, and the gold wristband she placed on us, was a whopping $200 US!! I felt a little worried about the "amount of money" i was responsible for, but I figured we could handle it. We went immediately straight to our room to check it out. We jumped right into our swimsuits and rubbed on some sunblock, when uh oh- one of our wristbands was already missing, not 15 min after check in. We looked and looked and never did find the thing. However, we never bothered to purchase another one. The front desk-as promised, requested the $200 even though it was only moments after check in. BUT, it was never an issue. No one ever questioned her for not having one. I wouldn't recommend losing it, but if you do, probably try and get away with it as long as you can! Other than that, the whole trip was a dream! The staff was friendly and helpful, and never shy to come and chat on the beach. We booked our excursions with a company called JTL and they were friendly and not pushy at all. The bus drivers and tour guides that take you on the excursions were wonderful and full of energy. The drivers are really flexible and are willing to take you safely to any place you wanted to swing by while on your outing. We made a pit stop at Scotchies where the JTL tour guide Orville who works at the Dunn's river falls, was nice enough to take us in and show us the ropes. They'll take you into the local markets too, all you have to do is ask! The Entertainment was wonderful! The nightly shows were fun and creative! They really get the crowed involved. Some nights, the entertainment staff would walk around and play with the guests by tapping their shoulders and hiding and things like that, and they weren't shy about engaging in conversation either. They seem to really enjoy their job. I cannot say enough about the staff and people all over the island! The food. It was Fantastic! First and foremost, when you're on vacation, everyone is on a different schedule, so I have to say, no matter what time of day it was, there was food available. I'm a coffee fiend, and I'll admit the coffee was quite good! They had such a wide variety of tropical fruits, it was so much fun to try new things! Ive had all inclusive resort buffets before in other places, and this one was really very good! As for the restaurants.. no complaints! The food was delicious! We ate at the steak house, and the gourmet restaurant, and both meals were perfection. We all ate every scrap of food! And the servers were sweet and attentive- and rather easy on the eyes as well :) The overall appearance of the hotel itself was quite grand. It was well kept and freshly painted. I should add that our entire experience was within the deluxe adult only side of the resort. I cannot speak for the family side, as we didn't make our way over that way. However, everything was clean. I ever saw the staff cleaning ceiling in the lobby the day we left, which didn't bother me one bit because its nice to know they do clean it. Another common complaint I read about on this site was bugs (cockroaches) and a mildew smell in the rooms. I didn't find either to be true. In fact, the bugs outside were very minimal. The only bug bites I got were two on my legs from when we went zip lining at mystic mountain. The beach was kept tidy as well. People wrote reviews about finding empty cups all over. This was not the case at the beach. The workers cleaned them up promptly. I never set foot at the pool though- who needs a pool when there's and OCEAN!? Lastly- excursions. Like I mentioned we booked them with JTL which from what i saw had the same trips available as the much more pushy company. I forgot the name but they had orange shirts on. We decided to book Dunn's river falls. To climb the falls, it was only $35 US, although you could bundle it with horseback riding and tubing if you wanted. Either way, water shoes people. They are necessary! you can rent plastic ones or buy them (from the locals!) or from the facility if you need to. But I got mine at Walmart for $5. Also a waterproof camera, or cell phone case would have been really nice! Next time I will absolutely invest! Also if you are interested in buying craft souvenirs from the locals, when you leave the falls, the only way out is through the market. Bring money if your interested. The people can be pushy because it is their main source of income, but just remember not to buy something you don't want, and I don't recommend shopping with your hands. Use your eyes only unless you want them to hound you to buy it. BUT we had fun none the less. We also booked a trip to mystic mountain ($120 US). You take a chair lift up the mountain side, which is beautiful. Then at the top, there is a small museum about Jamaica. Also there is a little hummingbird garden, which was pretty cool. There's a gift shop, and an infinity pool with a water slide (which we didn't end up having time for unfortunately). The main attraction for us was the zip line. I've been zip lining before in the Dominican and this was very different, but still a blast. I even got to zip upside down. The crew was soo friendly and went out of their way to have fun with us! The last excursion we went on was the shopping excursion. The cost was about $8 US, but I honestly wouldn't waste the money. The gift shops all had the same cheap stuff which was mostly made in India or Indonesia. In my opinion, I wanted things the locals made, not something that LOOKS like the locals made it. Have the drivers take you to the local markets instead. One of the best things about the Riu, is it's location. It was a 5-10 minute drive from Dunn's river falls, mystic mountain, dolphin cove, the crappy shopping center ;), and Scotchies. Location location location! We cannot wait to return!! I hope my incredibly honest review helps others to see the truth about the resort! I couldn't imagine choosing a different resort!More
Caitlin W, Buffalo, New York
Had a family weekend with the kids and they enjoyed the amenities....beautiful beach, huge pool with great activities, nice big king size beds for nite time movies and storytelling! The entertainment team did a good job and we enjoyed dinner at the Steakhouse & the Japanese restaurants. Thanks to our sales agent Jason for the superb service and all the assistance.More
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