Backed by thick rainforest and fronted by a pristine beach, the ClubHotel Riu Ocho Rios is every inch the tropical retreat.
The location is the big talking point at the ClubHotel Riu Ocho Rios. Not only is it set in tropical gardens, it’s pulled up against a sandy beach and the town centre is only a 10-minute drive away.
If you stay in the adults-only Deluxe Wing, you’ll bed down in suite-style rooms, and have exclusive use of a private pool and a couple of gourmet restaurants.
TripAdvisor Traveller Rating
Based On 5747 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
With a whirlpool bath, swim-up bar, sunbeds, parasols and towels.
Pamper yourself and choose from a range of massages and beauty treatments.
RiuLand Kids’ Club
Daytime entertainment programme for children aged 4 to 7 and 8 to 12 years.
Rooms► View all
double with limited sea view
Double room with limited sea view sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with 1 king-size or twin beds, centrally controlled air-conditioning, fan, Wi-Fi at a charge, clock radio and liquor dispenser.
Double room sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with 1 king-size or twin beds, centrally controlled air-conditioning, fan, Wi-Fi at a charge, clock radio and liquor dispenser.
TripAdvisor Reviews Show more reviews »
I was unsure about this place as there were a lot of negatives but I am glad I stayed.The staff were all friendly and attentive and the bar staff were friendly and entertaining. I must say I went in October and although it was by no means quiet it wasn't the summer tourist season so I am not sure if that had an impact. The rooms are OK decorated a bit old fashion and the meals are what you wold expect in a buffet style place perhaps even better (the local food tasted the best and was very authentic). Some negative reviews on here mentioned the food was bad but I think when you choose to stay in all inclusive with buffet style food that is mass produced of course it is never going to be the same quality and tastes of a normal restaurant. I think the staff do very well actually as they put up with a lot of rude tourists who think they can come to these poor countries and expected to be treated as royalty with a lot of diva demands bet they wouldn't do this in their own country.All in all it is not the finest hotel if you are looking for a small- medium boutique style four star hotel that doesn't churn out mass produced food. However in the style of all inclusive it is very good. The grounds were immaculate and the pool was NOT dirty as many people on here claim.I TOTALLY agreed with reviewer BernieH2H âRecommended with Reservationsâ about people expecting too much in all inclusive style hotel and its how they treat people and expected to be treated as royals.I do expect staff to be polite and friendly but it seems some people expect them to be overly happy with yes madam no madam 24 sevens which is highly unfair as you would not expect that sort of behavior in your western country.More
lewiscrrew, Wolverhampton, United Kingdom
We stayed for one week with our 3 boys, ages 7, 9 and 11. The pool was amazing!! There were fun water activities daily for kids and adults. The staff were amazing but you could tell a few were frustrated because it was hard to get people involved.. I felt bad for them so always participated (and won a bottle of rum too) ;) The beach is beautiful, drinks were flowing, friendly & ready to please bartenders, lovely cleaning staff... waiters... it was all beautiful! The food.... DELISH! Would definitely recommend this resort for all ages! There's also an "adult only" side too for those not interested in hanging out with the kids lol!More
Pam C, London, Canada
Great Value and Great Time
Whether you're a family or a couple you will have a great time at this resort. It's about a 10 minute drive from the town of Ocho Rios. Close to Dunn's River Falls, Mystic Mountain and Dolphin Cove. Food is great. Whether its the all you can eat buffet, the jerk chicken on the beach, or the fine dining at night. There are a plethora of bars and the Wray and Nephew Rum and Cokes are fantastic. The entertainment staff work so hard (16 hours x 6 days a week) to make sure you have a smile on your face each day. Definitely will return.More
Graham M, Saint Catharines, Ontario, Canada
Great fun at the riu Ochie
So Ive stayed all over jamaica...in all types of hotels. All inclusives and small boutique hotels. I prefer a smaller hotel but i must say i did enjoy it here. I sometimes think some resorts are just too big. Too much walking, sometimes your room is so far from the pool or beach, id be scared to leave anything in the room for fear of the long walk back...like at riu mobay. But i didnt think this riu was oversized like some other resorts. I really enjoyed the staff, esp at the pool bar. Me and my neice who is the same age as me..40....had the BEST time at the pool bar. Tyrone the bartender is the best..so much fun!!! I cant emphasize how much fun the pool bar was...would go back to just to hang out there. The food was pretty standard hotel food...good, but nothing special. We went to one of the specialty restaurants and the food was terrible. Don't bother making a reservation. . All the drinks at the bars were good. The rooms are nice, oceanfront is always awesome. The entertainment was good. Massages at the spa were great. The club was good Friday night. .,.ok Saturday and dead Sunday. Overall i would definitely go back to this riu. Not a big fan of the town of Ochie .. i prefer Mobay or negril by far...but i did have fun this riu. I believe the staff makes this placeMore
Recommended with Reservations
My husband and I are affectionately known as Mr. and Mrs. Happy. We travel two to three times a year -- usually through Sunwing. The destination varies but it's usually South and usually an all-inclusive. This was our first trip to Jamaica. This is a newly non-smoking resort and you have to go outside the lobby to smoke. This wasn't an issue for us because we are non-smokers. Flight: We flew with Sunwing. Check-in was uneventful and the flight crew were outstanding. We booked the VIP lounge for the trip back and I would highly recommend it. Well worth the money. Transfer to hotel: This is where Sunwing has recently started to fail. They need to come up with a better system of transporting people to hotels. This is the second time in as many trips that we have had to wait at the airport for over an hour. The first time was because some people made other arrangements to get to the hotel and this time was because the people we were "waiting for" were already on the bus but no one knew that. Check-in: This was handled courteously and quickly. Rooms: We stayed in a junior suite ocean-view in the adults only section. The room was spacious with plenty of closet and drawer space. The bed was a little hard but was otherwise fine. The sofa bed had mold under the cushion. The toilet was right behind where the door swung open so it was difficult to use if you're claustrophobic like me and prefer to leave the door open. Plenty of towels, wash cloths, and amenities throughout the stay. There was always hot water when we needed it. The room comes with a safe and a fully stocked bar that they add to every second day. The room was clean. Pools: There are two pools -- one for the adult section and one in the general area. The pool in the adult section was beautiful and clean. Mr. Happy and I were very grateful that we booked into the adult section because the pool in the general section was always cloudy. We passed it almost daily to go for jerk chicken on the beach and it was the same every day. Not sure what the issue was. Seating: There was always plenty of seating available at our pool and at the beach -- but not always in the shade. As with all hotels, people get up early to put towels on chairs and then don't bother to show up for most of the day. Feel free to move their stuff to one side, use the chair, and put their stuff back before you leave. We did. We would have given up the seats if they came but had no issues using them while they weren't there. There is not enough seating in the lobby but there is in the entertainment bar area. Beach: The beach is beautiful with a lot of trees for shade. There are a lot of rocks that hurt getting into the water so tread carefully. Once you're in, you just have to worry about the odd rough spot. If you like to walk on the beach for miles or hours, go elsewhere. This beach is limited to this beach -- not very far in either direction. Grounds: The grounds are beautifully maintained and kept relatively clean. More on that when I discuss service. The resort is well laid out and everything is easy to find. Food: We had reservations in the Japanese, Asian, Steakhouse, and the adult Gourmet restaurants during our stay. The food and the service were excellent in each one. My one complaint was that the Asian restaurant was not actually "ala carte". It was buffet and we served ourselves; however, the drink service and cleaning up of empty plates was prompt. The food in the buffet was repetitive and not terribly hot -- but that's true of most resorts we've been to. The selection of fresh juices was outstanding. Coffee: If one of your reasons for visiting Jamaica is to experience the coffee, don't stay here. This is our second experience with a Riu -- and it's the second time there was no Barista machine anywhere on the resort. The coffee was served from a mechanized Nestle machine. Massage: Mr. Happy and I became even happier after our 80 minute combo couples' massage. The staff from the spa will ask you repeatedly and daily about signing up for spa services -- but they are not aggressive about it. The service itself was professional and outstanding. Excursion: We booked the "Cool Running" catamaran trip where we got to snorkel in a reef, we climbed Dunn's River Falls, and then we partied back to port. I won't spoil the experience for you by setting it out here step-by-step -- but I will say this was, by far, the best excursion we have ever been on during any of our previous trips. Well worth the money! Entertainment: We were very disappointed. The nightly show usually consisted of some audience participation event and then "entertainment". We have seen a lot of really good and really bad shows. These shows were consistently the hands-down worst shows we have ever seen on a resort. There were a couple of really outstanding performers who conveyed their joy of performing to their audience. The rest looked like they would have rather have been at the dentist for a root canal. The highlight for Mr. Happy and I was that we won the "Ideal Couple Championships" our first night there. One night a steel drum band from Kingston, Jamaica was the main entertainment for the night and they were heaven to watch and listen to. The pockets of performers that play at various locations throughout the resort were also outstanding. Service: Service in all the ala cartes was outstanding. For the rest of the resort: Overall, service was bad to okay with a very occasional outstanding employee thrown in. There were a lot of times that servers walked by without clearing our table or asking us if we needed a drink. You could find dirty dishes on and around deck chairs at most every time of day - despite staff being present. In the buffet, it was not very often that Mr. Happy and I were able to sit at a table that was clean. It seemed the workers only cleared when they absolutely had to -- which was when we were standing and asking for the table to be cleared. Bartenders were very good and quick to serve. At all times, the staff were polite and willing to help out -- when asked. Money: We brought American money. Prices quoted were American and change was given to us in American money. We never had to exchange money for the Jamaican dollar. Overall: I don't think we would go back to this resort because some of their failing points are huge points with us. If you have read this review and the negatives I pointed out don't much matter to you, I would recommend you go -- but because of the pool, I would only recommend the adult section.More
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