Backed by thick rainforest and fronted by a pristine beach, the ClubHotel Riu Ocho Rios is every inch the tropical retreat.
The location is the big talking point at the ClubHotel Riu Ocho Rios. Not only is it set in tropical gardens, it’s pulled up against a sandy beach and the town centre is only a 10-minute drive away.
If you stay in the adults-only Deluxe Wing, you’ll bed down in suite-style rooms, and have exclusive use of a private pool and a couple of gourmet restaurants.
Based on 5450 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
With a whirlpool bath, swim-up bar, sunbeds, parasols and towels.
Pamper yourself and choose from a range of massages and beauty treatments.
RiuLand kids’ club
Daytime entertainment programme for children aged 4 to 7 and 8 to 12 years.
Rooms► View all
double with limited sea view
Double room with limited sea view sleeps up to 3 adults or 2 adults and 2 children up to 12 years, with 1 king-size or twin beds, centrally controlled air-conditioning, fan, Wi-Fi at a charge, clock radio and liquor dispenser.
deluxe double room with sea view
Deluxe double room with sea view sleeps up to 3 adults. With centrally controlled air-conditioning, fan, clock radio and liquor dispenser.
TripAdvisor Reviews Show more reviews »
Hotel was lovely staff was great Pauline the holiday rep was great to, food was good on the first week but once it got to the second week it was all a repeat same goes for the entertainment team they need to change it up for people that are stuck there for 2 weeks, the pool was a bit of a disappointment not cleaned enough during the day, the jerk hut was lovely. The rooms were nice spacious and clean, beds were nice and comfy , hot water was constant, fridges were topped up every other day with loads of different drinks and the cleaners are lovely anything u ask them for they do.More
Top 3 WORST HOTEL EVER
WARNING... WARNING...PLEASE DO NOT STAY HERE. It will save you money and the hassle of this so called hotel. I don't think I've ever wrote a review before, but this is a must. The positive reviews of place by other guests has to be a joke. Simply the most dirtiest, nasty and filthy place I have ever been. I would categorize this hotel just next to hotel chains like Motel 6, local truck stop Inns. I mean I'd much stay at the Howard Johnson. Anyway, the reasons for the complaints. First the drive down to this place was horrendous, an hour and a half drive just to pull up to a slum. The check in was crowded, filled with party groups and un satisfied guest. While standing in line waiting to check in, one guest complained about waiting 4 hours to check in, while the other complained that his room was roach infested. All this happened right before my family checked in which took 45 min. Next we go to our room which was located on the family side of the hotel to find a non working elevator. Upon entering the room , no towels, dirty sheets and disgusting comforters. Oh and filthy outdated 1980s curtains and 90's box television. (I didn't even know those worked anymore). Anyhow, the bathroom was extremely nasty and sticky. My girlfriend immediately used the Lysol to clean the tub and non flushing toilette. This sounds crazy having paid for this service and still have to do it yourself. The bed sheets had all kinds of stains. Stains from what appeared to be food that dropped on it, or simply people used it to wipe themselves. The power would randomly go out and tv would come on in the middle of the night full blast. Bathroom towels and wash clothes were extremely hard to get simply because they never would replace them until the end of the night. After taking a shower it still left us with a dirty feeling.. I am so happy to be home now. The restaurants were unacceptable, same food every night and roaches crawling around the food stations. Every time my family and I set down to have a meal we had to send our flatware and drink ware back for clean set. The pool was nasty with what appeared to be a film floating in it. The pool was warm and had a odor to it which reeked of vomit and urine. People at the pool bar never exited the pool, leaving us to wonder how many times they pissed in it. It was not very well kept. It had mold on the sides and chipped tiles everywhere. My child actually developed a rash because of this nasty pool. Please stay out of it. The beach was ok... Lots of trash and debris on the beach. The water sports was nice, however only two of them worked so be prepared to wait around to get on it. The only positive thing I can think of was the bartender Tyrone. He made really good drinks for us and was extremely nice. Other than that, I can't think of one positive about this place. If I could rate it in the negatives I would. This place should be condemned. I will be calling corporate to share my disgust. If you are planning to stay at this resort, PLEASE RECONSIDER STAYING SOMEWHERE ELSE AND STAY AWAY FROM THIS SLUM. AS MENTIONED BEFORE THIS IS THE FIRST TIME WRITING A REVIEW. MY FAMILY AND I TRAVEL OFTEN AND WE ARE NOT HARD TO PLEASE THIS PROPERTY, by far is the worst place I ever stayed and the HEALTH Department needs to be called!!!!!More
Monique D, Wayne, New Jersey
Had a great time!
The hotel is beautiful and clean. The pools are great, and the food was decent. The staff are wonderful, friendly and very helpful. Would definitely go back in a heartbeat! You have to get up early if you want to grab a chair by the pool, seems they go quickly!More
I visited Riu Ocho Rios December 2013 with my boyfriend. We chose an oceanview room which was a great decision because the view was amazing! We did not choose Deluxe and did not see any difference at all. Our room was very large and clean, but a little dated- which was not a bad thing for us! The only negative about the room was that there was no clock so make sure to bring a watch or a phone. The staff there is pretty friendly and the food was amazing! The jerk chicken served on the beach daily for lunch was delicious, the buffet was great, as well as the a-la-carte restaurants (steak restaurant is a must!). The beach is beautiful and the chairs were comfortable. We did not spend much time in the pool area but it was also very nice. There are many bars to enjoy with good drinks and VERY friendly bartenders. I would reccomend this hotel to anyone wanting to visit Ocho Rios. I think it is a hotel that everyone could easily enjoy :) **One more tip is to try to get an early arrival time in Ocho Rios because it took a long time to get to the resort (we landed later so I was tired and cranky). The bus driver was a bit late departing and it takes about an hour and a half to get to the hotel.More
olivia r, Mississauga, Canada
Rundown with a tip hungry staff
To be blunt, Riu Ocho Rios was run down and the pool was filthy. With a child up at 6am everyday, we were always the first in the pool and even in the morning, it was dirty. The employees this time around were not as friendly and very tip grubby. We love Jamaica, because everything is "no problem" and the people are genuinely nice. The Riu Ocho Rios' staff is an exception. With the help of Melissa at Beach Bum Vacation (she's amazing-my family has used her several times), my husband and I were married at the Riu Montego Bay in 2009. We had a fantastic time, the resort was beautiful and the staff wasn't looking for handouts. So when a good friend told us she'd be getting married in Ocho Rios in August 2014, we decided we'd like to stay here as opposed to her resort for a combination anniversary and wedding vacation. Huge mistake! I don't know if it was because it was the end of the season and the employees were fed up with guests and trying to get as much money as they could before the dry season or what. Then I thought that maybe we were spoiled since the first time we went, Riu MoBay hadn't even been opened a year and everything was still new. When we arrived the front desk basically told us that since we had a child we shouldn't expect any upgrades for being a repeat and anniversary guest. I'm not sure what having a child there would have to do with that. A simple sorry we don't have anything would have been a better answer. They did come into our room while we weren't there a few days after we arrived and left us an Anniversary note with a bag of Jamaican coffee. My husband and I consider ourselves to be pretty good tippers and always tip on everything even though it's an all inclusive resort. Whatever we gave wasn't enough and the employees always wanted more. A server in one of the restaurants filled up our water and then said "I'm leaving you now" and held out her hand. She did it to EVERYONE that was seated in her 'area'. She must have made a killing. Most of the bartenders, servers and front desk always seemed bothered whenever they were helping us and were always more interested in what was going on around them and with each other. We aren't heavy drinkers and with every meal we only asked for a water, which they give you anyway, so it's not like we were requesting specialty drinks with every meal. 90% of the time I got the high chair for our one year old because the first few times I asked, it took forever. I understand Island time, but my one year old doesn't. She just wants to sit by herself instead of being held in the heat. The one exception to the staff was a security guard named Philip. He was nice and helpful and not once did I feel like he was doing it for a tip. The housekeeping staff was nice and efficient, a few times when my daughter needed her nap, they cleaned our room quickly so she could nap. When we went to Riu MoBay, everyday there were towel sculptures and flowers, not the case here. Not that it's required or expected, but it is those little extra things that set you apart from other resorts. Every single time we went to exchange pool towels- the person exchanging was rude that we were asking him to do his job and give us towels. We got the third degree and they kept arguing that we were only handing them two towels even though every time we handed them three. At the end of the trip we just started reusing the towel from the day before, so that we didn't feel scrutinized. Twice we went down for breakfast and when we came back the dirty room towels had been taken out of room, but no new towels were left and the room was still a mess. I'm guessing they have a huge towel problem- however that's not my problem. We don't steal towels and with a child, we need the extra. The whole time my husband and I just kept looking at each other and thinking: "Is it us?" We actually ended up changing our flight and leaving first thing in the morning on our last day instead of after dinner like we originally planned. We had to pay for a cab to the airport, which was well worth it because honestly we just wanted to go home.More
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All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.