Backed by thick rainforest and fronted by a pristine beach, the ClubHotel Riu Ocho Rios is every inch the tropical retreat.
The location is the big talking point at the ClubHotel Riu Ocho Rios. Not only is it set in tropical gardens, it’s pulled up against a sandy beach and the town centre is only a 10-minute drive away.
If you stay in the Deluxe Wing, you’ll bed down in suite-style rooms.
TripAdvisor Traveller Rating
Based On 8522 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary meals accompanied by your choice of wine
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
The large lagoon shaped outdoor pool comes with a wraparound sun terrace dotted with palm trees to give you that bit of extra shade. There's a whirlpool bath, plus submerged sunbeds in the pool too. Sunloungers align the pool along with parasols for those who want to relax.
Pamper yourself and choose from a range of massages and beauty treatments.
RiuLand Kids’ Club
There's a daytime entertainment programme for children aged 4 to 7 and 8 to 12 years. It's an ideal place for them to make new friends.
Rooms ► View all
Double Room with Limited Sea View and Balcony
These stylish double rooms can sleep up to 4 people with a king-size or 2 queen-size beds. Your room will come with a balcony for that extra outdoor space with a limited sea view. They come with centrally controlled air-conditioning, a fan, minibar and Wi-Fi*.
Deluxe Double Room with Sea View and Balcony
TripAdvisor Reviews Show more reviews »
I was a bit worried at first before coming to this resort given the mixed reviews but overall, I had a great time here. Entertainment: the entertainment staff here are great...one of the best I've seen at resorts. The staff are friendly, talented, energetic and put on some great pre-shows and main performances. These were more entertaining sometimes that some of the outside performers they hired. Room: this was probably the resort's weakest areas...the room was average. The decor is a bit older. The TV is also an older model and at times the signal would cut out. Management should look into this because it happened quite often. The bedding at times felt a bit damp...maybe the room had bad circulation? But overall, it was clean and housekeeping cleaned it promptly. They would only give us 3 bath towels however for 2 guests unless you tipped them and then they would throw in an extra towel. Walls were a bit thin...we could hear doors being slammed from outside and the guest above us move around their furniture a lot. Beach/pool: not as nice as Cuba but still great. The beach area is a bit small and the water is not as clear as Cuba but it was still very nice. It was a bit rocky at first going into the water but as you went deeper, it was fine. The resort offers free kayaks, snorkeling gear and paddle boating! They also offer free coconut drinks on the beach sometimes. Not all resorts offer these things for free from my experience. There are two large pools each with a swim-up bar and jacuzzi's but no hot tubs. There was consistent activities at the pool including pool volleyball and water aerobics. One thing I noticed was they do not wash the plastic cups given out at the pool/beach with soap and water. They only rinse it with water (gross!)...this made me question how they wash the rest of their dishes/cutlery. Honestly...this should be looked into. Food: the dining hall was very nice. Food quality was good although there could have been slightly more variety but they offer smoothies for breakfast and the omelette station is great. There is also free popcorn at the sports bar 24/7. The sports bar also has arcade games and a small casino and pool tables. Wait staff was very friendly and usually offered great service...they insisted on grabbing us coffee/tea when we tried to grab it for ourselves. My only complaint about the wait staff was when we had breakfast one morning and the waitress, who was named Jesse, consistently walked past our table at least 6 times and all the other tables in her section and did not offer any of the tables tea/coffee once! It seemed she was avoiding all of us. Another table had to flag down another waitress to ask her to grab it for them. A la carte restaurants were so-so...Sir John offered the best food out of the three for non-deluxe guests. The menu at Sir John and Sir Richard (the deluxe restaurant) is also the same, just FYI. I'm being pretty detailed in my review of Riu Ocho Rios but overall I had a great time here and it was one of the best resorts I've been to. Not sure if I would come back again in June though as it rained all day for 3 full days.More
Great location to enjoy ochio Rios in the heart of a little village this hotel is a great place for family and friends I spent one hour and a half.. hotel seeing and let me tell you I really enjoyed... a lot of people by the beach because one of the biggest catamaran start beside the hotel for the excursions Harold travel agent More
No complaints at Riu
Second time for me staying at this resort.This stay was May 28th thru June 7th. Ten wonderful days.Our room was on the deluxe side and was very clean and kept that way during our stay.The housekeeper did an excellent job daily. The Japanese restaurant was our favorite. Try the shiitake covered steak. Yum..The buffet has a very good assortment of food.Breakfast at the buffet was my calling every morning. The only thing I would suggest would be to have coffee makers in the rooms.Takes me a while to get around in the mornings.We did not encounter any rude staff.They were all very pleasant,friendly and made you feel very welcome. The rudeness that I saw came from guests. They could not wait in line at the buffet and practically grabbed the food out of your hand.Some people need to learn to be adults and use some good manners.Kudos to the staff for putting a smile on their face when working with this type of guest.Your staff works very hard and do an excellent job.Yes I will return.I miss it already.The beach is amazing.More
RIU? More like Motel 6 in the USA.
My review: I just returned last weekend from being there a week (June 5-11) and was not pleased. Customer service was mediocre at best and we won't even discuss the food. I stayed at the RIU Palace last summer in Montego Bay and compared to that resort, this one gets 3 stars and that is pushing it. Older hotel that needs some TLC and not just a coat of paint like they were doing while I was there. The one pool by the buffet was nasty everyday, and on 1 particular day they had to close it twice from children doing their 'bathroom business' in the pool. Guess swim diapers are not required. And yes I know they are not cheap, but have consideration for others. Room:2112- Rooms are old and why 2 beds pushed together? I didn't understand that at all. Not to mention the fact they are very uncomfortable. The first full day I called down for someone to come fix my safe as it wouldn't close. 30 minutes later I left since no one hadto yet to arrive. Not to mention any communication from guest services. Never when youget called down were they friendly, if they even answered the phone. I called several times for several situations with no answer or response. Drinks.....watery & I was surprised at the cheap alcohol they use plus the small amount of drinks they could even make. Their excuse when I asked was because it is a family resort. No champagne unless you purchase from front desk for $25. Again, the excuse was because it was a family resort. Trust me, I asked both times. What kind of mess is that? I travel a lot and work in the Hospitality field and trust me, the level of customer service at this hotel is lacking. The only positive besides a few great bartenders were the q nurses and doctor they had to call in for me oneof day of my trip after being sick all night from something I had gotten a hold of or come into contact with. Next time in Jamaica I will definitely stay at a different resort and also let my TA know NOT to send any future clients here.More
Lots of thefts in this hotel and lazy staff!
Luckily I did not have any of my money of jewellery stolen, but At least 4 people I made friends with during my stay had their money stolen! A couple from America had their money and jewellery stolen the SAME night they arrived! If you stay here please lock all of your valuables in the safe!! There are no security cameras near the rooms or anywhere of importance so very easy for random to wonder around and gain access to the hotel. I had a guy claiming to be "maintenance" and wanted to come in to put wifi in my room....which I did not ask for! I would not stay here again as staff lied about reporting the thefts to the Police (one guy who had his money stolen called to check an no report had been filed as claimed). The staff do not care about you, they have to be repeatedly asked to restock water in your rooms and can be quite lazy. Beach Party on Mondays are good and food is good on Saturdays in the buffet area. Only reason I did not Mark this as a 1 was due to the entertainment only.More
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