Backed by thick rainforest and fronted by a pristine beach, the ClubHotel Riu Ocho Rios is every inch the tropical retreat.
The location is the big talking point at the ClubHotel Riu Ocho Rios. Not only is it set in tropical gardens, it’s pulled up against a sandy beach and the town centre is only a 10-minute drive away.
If you stay in the Deluxe Wing, you’ll bed down in suite-style rooms.
TripAdvisor Traveller Rating
Based On 6513 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
The large lagoon shaped outdoor pool comes with a wraparound sun terrace dotted with palm trees to give you that bit of extra shade. There's a whirlpool bath, plus submerged sunbeds in the pool too. Sunloungers align the pool along with parasols for those who want to relax.
Pamper yourself and choose from a range of massages and beauty treatments.
RiuLand Kids’ Club
There's a daytime entertainment programme for children aged 4 to 7 and 8 to 12 years. It's an ideal place for them to make new friends.
Rooms► View all
double with limited sea view
These stylish double rooms with limited sea view come with cream décor and complementary soft furnishings.They can sleep up to three adults or two adults and two children up to 12 years. They come with one king-size or twin beds, centrally controlled air-conditioning, fan, Wi-Fi at a charge, clock radio and liquor dispenser.
These stylish double rooms with cream décor and complementary soft furnishings can sleep up to three adults or two adults and two children up to 12 years. They come with one king-size or twin beds, centrally controlled air-conditioning, fan, Wi-Fi at a charge, clock radio and liquor dispenser.
TripAdvisor Reviews Show more reviews »
Best. Holiday. Ever
I'll keep it short and sweet and say simply that this hotel was our base for the most amazing holiday I've had. The food was amazing, the staff very friendly. The drinks were the best quality I've had at an all inclusive. I wish I could give this hotel 5 starts but I can't for the following reasons which would be so easy to address: 1) The sun loungers are very dilapidated and need replacing. 2) The entertainment is mostly awful in the evenings, except for the AMAZING reggae bands. Cut the filler, have more reggae please! 3) Stop Americans tipping the bar staff. It's all inclusive - you don't need to tip! It means the they get preferential treatment. Many other places in Jamaica ban tipping, so they should do it here too and just pay the staff a fair wage! Afterall, it cost enough to get here. Loved it overall, definitely want to come back. Thanks for an amazing trip.More
637Anon, Manchester, United Kingdom
Family reunion--nice, with some reservations about the resort & dispelling the vendor myth..
First: The whole "vendors on the beach" and "people selling weed on the beach"? In our 7 days there, NOT A ONE. It is possible the police/security have chased them away, but we walked the shoreline and were not bothered ONCE by anyone. Hotel: The good: It REALLY is a pretty place. We stayed in the adult wing, Jr. Oceanfront suite. Large room, refrigerator, (stocked and restocked with sodas/water all week), four bottles of liquor, a sitting area (ours had a pull out sofa) and our unit had a very deep (deeper than most) balcony with two large chairs and a table. In the Deluxe wing, wifi comes free with the room (but you have to reset it daily). Free wifi in the lobby for 90 min a day as well. There are a few restaurants that require reservations-two are reserved for those in the "Deluxe (adult)" wing. We did not eat at either, and ate at the Mammee Bay steak house and the Asian restaurant, but mostly at the buffet, as this was a family reunion with over 30 people attending. Room was very clean; our housekeepers were very friendly and accommodating. There was live music nightly (reggae bands were awesome), some theme nights (we only stayed for music then we moved to the club)...there is a show-which, the few times we did sit for it, was pretty funny (lots of audience participation). They had singing and dancing revues-not my cup of tea, but the kids performing are good. Watersports: sailboats-free to go alone, $20 with a guide. Unless you are an experienced sailor, get a guide. We saw four tip over and need to be "rescued." We wanted to do it, but time got away from us. No parasailing, but there are kayaks and pedal boats. No idea if there is a fee-we didn't use them. The beach: we stayed primarily at the adult beach (separated by a gully)-the water was pristine and the bottom was great. Some people are total slobs and left garbage, but that happens everywhere. Beach service for drinks was great. There was NEVER a problem finding loungers in the shade. The beach on the main (family side) had plenty of loungers, but I despised the water there. It wasn't as clear, and the bottom was rocky, slimy, and well, not as nice! The So-So: Service-hit or miss. Check is in at 3. Room was not ready. They gave us the wristbands and we went to eat. 3:30-found out they switched our room (which was better, as we needed the sofa to be a pull out for our son who was arriving later in the week). However, we finally got our room cards at 3:50. Our luggage was still waiting to be brought to our room, so we just decided to grab it ourselves and go to our room. The room was a bit warm....but did NOT get better. We did call about it and someone was there within 10 min-literally. He worked on it and then we went to the beach, figuring we'd give it an hour or so. It was not wonderful still. However, during the night, whatever they did must have worked, because it was definitely working. They came the next day to check things out and we didn't have a problem after that. Dining: This was the ONLY disappointment for us. My husband is Jamaican born and bred, and the family reunion was held here. They did have different stations in the buffet area--but I never found the food to be really GOOD. It was mediocre. The husband and his family found the Jamaican dishes to be very underseasoned--cooking for the masses. There was a seafood sautee dish with lobster--and the line for it was deserved-it was good. The lobster was only served 2-3 days, with Jamaican traditional dishes being served outside after that. The family was really disappointed with the oxtail (these folks know good oxtail and jerk). My last full day there, I didn't enjoy or like anything at lunch or dinner. The heat in the dining room (see below) really ruined Saturday's dinner, though...even more than the food. The biggest problem? Ceiling fans not working in the main buffet dining room...it was STIFLING. We had a party of about 45.They set up a table in the back for two nights..under a non-working fan. We pleaded for them to open the window-"we will get the manager," who never appeared or addressed the issue. Saturday night's planned dinner was a bust. We were all so hot and miserable, most of us didn't finish our meal and left. My husband and I actually sat outside at an outside table so he could eat dessert. I hated, hated, HATED that people let their kids careen about, nearly knocking people (and food) over. That's less a hotel than a negligent parent problem, but I was hoping someone would put a stop to it. HOWEVER, there are the "reservation restaurants" where you don't have the pandemonium. The Asian restaurant is a buffet-not bad-tempura shrimp, sweet and sour chicken, rice, dumplings...a few others I can't recall; the Mammee Bay Steakhouse-you serve yourself salad and dessert, but the main meal is served. Unlike cruise vacations, you cannot order/combine entrees; I wanted a skewer of shrimp with my meal-our server made it happen, but seemed surprised we asked. We did not go to the Japanese (adults only) or Sir Richard/Sir John restaurants, or the Italian/pizza place. The food was plentiful though, I will give you that. Service could be slow (waiting on drinks, esp. wine). If you aren't too picky, will not go hungry-there was food for even the picky eaters. We weren't surprised at the slower service in the buffet area (HUGE), but were in the steakhouse. We were in no hurry, so we didn't really care. Overall? It was a GREAT vacation-mostly because we have traveled a lot and have learned that the surroundings are just the backdrop. We can have fun pretty much anywhere we go. We met with 40+ family members from around the world...the hotel accommodated the large group twice for dinner and then we had a private beach party/bonfire (uncle and cousin were our djs--people tried to come join us!)-we had an open bar on the beach and they arranged chairs and set up the bonfire and sound system. After our dinner in the overheated dining room, we went into the disco for a private party. Would we return? Probably not. Did we have a great time? Absolutely. This isn't a 4 star--everyone in our party had some issue-some bigger than others, but as I saw another reviewer say, "You could do worse." Since the husband is Jamaican, this wasn't our first, and won't be the last to Jamaica, but we are already looking at other resorts for our next trip. The adult wing was beautiful, rooms and balconies lovely--there are just a few kinks that need working out.More
LaurieannL, McDonough, GA
Pleasantly surprised by this place,very good variety of food always on tap,great entertainment for adults and kids with a good location central to most local attractions.Would definitely return.Great with family,couples or friends.More
Overall view of hotel
I/we were very disappointed with service and room. On arrival we were given a double room for 3 adults far away from the main building even though I'd requested a jr suit in main building no higher than 2nd floor. I'm 75 yrs old with arthritis and other health problems (which I manage and cope with satisfactorily and did not request special needs), however I could not do the mile walk several times daily to/from the restaurant so my daughter went about getting a change of room, which took over 2 hours (after travelling for 23hrs). We were given another double room in the main building, this time with one king size bed for all 3 of us, me my daughter of 48 and grandson of 22yrs. My daughter again had to go back to reception to request a bed for her son and it was eventually put in the room by bedtime, but pillows and bed covers were promised by the next day. It was a most exhausting and stressful time for all of us as we were so tired and hungry. This compromise was not acceptable or suitable, however we just lost hope and faith, so showered and went to bed. I had also requested that my son who had booked the same trip but from America be allocated a room next to or close by us, and was told on each occasion I spoke with someone on the phone that this would be sorted when we arrived as rooms were not allocated until on arrival. When we eventually was able to contact Mr Dale (because of the problem with the hotel, ie one has to go to reception to find out whatever they need, it became clear that Mr Dale was posted even further away, over on the east/west side, another mile away, and we could not use his facilities as we were given orange bands and he had a gold band. He decided it'd be easier to commute to us each day as it'd be far too much trouble to request a chabge, as everything else had so far turned out to be. On both occasions when we booked for evening meals, were given instructions on how to dress and to be punctual, we were disappointed with the meals as they turned out to be buffets with no choices, and there was no point in following dress code as guests were dressed in shorts, etc. etc. Immediately we were finished eating, although the meal was not over as we were drinking, we were expected to leave, in fact all foods were cleared away whilst we were eating, also some dishes were not properly cooked. Neither meal was enjoyed by anyone. We found the hotel to be too large cartering for too many and not thinking of the individual. Breakfast was the only meal we actually enjoyed and consequently we tried several dishes over the week. After breakfast we did not eat until evening meal, we'd just have drinks on the beach/pool with the occasional snack of a pattie. Entertainment left a lot to be desired; you could not get away from it if you so desired, it was piped everywhere. On the two occasions we enjoyed it, it still could've been quieter, even for my daughter, son and grandson who are young and trendy. All in all not a very good experience. We were recommended this hotel, was informed it was one of the best.........sorry but not so. Finally, the lifts were not always working.More
Joan D, Portsmouth, United Kingdom
Really enjoyed our visit!
We have just returned from a two week holiday in clubhotel Riu and we feel that we had an amazing holiday although there were a few things that let it down overall we loved it! When we arrived there were cocktails on arrival which was a nice touch. We went straight to our room- room was nice however quite dated and basic I have to say but as Jamaica is so beautiful we didn't stay in our room very much. I think we would have appreciated a kettle for hot drinks as these are not available 24hours a day(not everyone wants fizzy drinks and alcohol beverages on tap)!The room was complete with a mini bar and mini fridge- again a nice touch- however this was only filled every 3 days. The bathroom was a nice size and clean towels were provided everyday. We found the cleaning staff to be really friendly and the whole hotel was well looked after and clean. The food... Although there was a vast amount of food available for breakfast, lunch and dinner we didn't particularly rate the food! Some of the dishes were nice- especially in the Sir Richard and Mammee Bay restaurants but the main food in St Ann's room was the same most nights and tasted bland. We found ourselves eating it because it was there but feeling worse off the next day- we all had funny bellies everyday. As Jamaican heritage we knew that real homemadeJamaican food doesn't taste like that but obviously food is made in masses for the amount of visitors they have- the Americans seemed to enjoy the food/ the amounts they were piling on their plates were wasteful and sickening at times- sorry not sorry! The staff in the restaurants were attentive and friendly- the majority,some did kiss their teeth or pull a face when you asked for coffee or to clean a table etc. We didn't rate the jerk chicken hut either at lunch time- the chicken was part cooked and sent down to the hut in plastic tubs sweating, then just put on the jerk pan for a few minutes and served. The couple of times myself and family tried the chicken it wasn't hot all the way through so we would have lunch in the poolside restaurant instead. The daytime entertainment was really good(excellent,excellent,excellent), the animation crew did a really good job at entertaining the young and old and everyday there would be games, activities, competitions, aerobics(gosh the aerobic music really got to us-the same music track day and night). We loved the live group singing at poolside the most! really enjoyed the daytime entertainment and the staff were lovely and looked like they were enjoying their jobs as were the barstaff poolside. Hands up to them as they work hard and are around from morning to night.The evening entertainment was a let down for us- we tried a few times but ended up going to room earlier than expected as it became boring and predictable. The beach parties were funny though on a positive note! The beach is beautiful and there are lots of activities you can get involved in. Water sports and exercise or just sunbathing and taking in the sheer beautiful scenery! There was a spa at the hotel called renova- I would have liked a treatment of some kind but felt that the prices were overpriced- you can get cheaper at home- also everything in hotel is priced in U.S. Dollars which I couldn't understand- I visited Jamaica not America, I came with Jamaican dollars not US so that annoyed me- this again proved that the hotel is catering more so for the American clientele- who tip the staff, this was apparent to us and we felt at times staff were reluctant to serve the British tables! We visited many places on the island, Dunns river falls, wataland, appletons estate-Do go out of the resort and see as much of the real Jamaica as possible- the resort is nice but feels like it could be anywhere in the world. The culture and people of Jamaica are what makes it so explore it as much as you can. We were also visiting family so we were able to do this- thank god! Overall it was nice we enjoyed our holiday. I would stay at this hotel again but would probably try somewhere else the next time we visit- just because once you've been there and seen it you know what to expect- I like the element of surprise! It was worth the money we spent and you don't really need money once your there so really good value.More
cherelle b, Luton, United Kingdom
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