Sensatori Resort Jamaica  

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This stylish beachfront resort puts white sands and the Caribbean Sea in the palm of your hand.

Sensatori Resort Jamaica has a coveted location. It's on Negril’s famous Seven Mile Beach, a long ribbon of white sand fringed by coconut palms.

Bedrooms are really chic, and if you upgrade to a swim-up room you'll get instant access to the pool, plus an over-water daybed. Elsewhere, the resort lines up smart pools and a clutch of restaurants.

TripAdvisor rating

Based on 160 reviews

  • Official Rating

Sensatori

Luxury holidays designed to fuel the senses

  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas
  • Choice of rooms and suites

Find out more about Sensatori »

 

Honeymoon Offer

You get a free upgrade to the Gourmet Honeymoon and Anniversary package when you stay in a Beachfront Honeymoon suite, and have a marriage certificate that’s valid for 60 days before or after the wedding or anniversary. The package includes a private gourmet 4-course candlelit dinner on the beach, 2 for 1 beachfront sky massages, a chilled bottle of Champagne delivered to your room on arrival, complimentary use of Wi-Fi, a 15 per cent discount on spa services, your room decorated with rose petals and candles following your private dinner, a fresh tropical flower arrangement in your room, and gourmet breakfast in bed the morning after your private dinner.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner, with meals included in all restaurants as part of the Gourmet All Inclusive package.  Local and some international drinks included. Complimentary minibar in the room.  Snacks at set times and room service included.

Facilities ► View all

4 outdoor pools

There are 4 pools, including an adults-only number and two that come with swim-up bars. Children have a spalsh area too, which features waterfalls and sprays.

Palms buffet restaurant

Open for breakfast, lunch and dinner with an open kitchen and cooking stations. Gentlemen are asked to wear long trousers or tailored shorts in all restaurants.

Azulitos Play House children's club

Playtime comes courtesy of the hotel-run children's club, Azulitos Play House. It's stocked with Fisher-Price toys, and has plenty of games and crafts for the little ones to join in with.

Rooms► View all

ocean view deluxe swim-up room for adults

Ocean view deluxe swim-up room for adults sleeps 2 with a king-size bed, a 32-inch plasma TV, iPod docking station and a rainfall shower in the bathroom. Located in the adults-only section.

deluxe double room with sea view for adults

Deluxe double room with sea view sleeps 2 with a king-size bed, a 32-inch plasma TV, iPod docking station and a rainfall shower in the bathroom. Located in the adults-only section.

TripAdvisor Reviews Show more reviews »

Good - but could be better.

This is a nice hotel, it is not the best 5 star hotel that I have been to but nor is it the worse. The hotel has circa 130 rooms, it is not overcrowded and you get to know the other guests that are there in the hotel during your stay. The staff also get to know you and what you like and dislike. They are friendly and attentive and trying hard to please which they mostly do. The hotel has 3 restaurants and a buffet restaurant, personally the Italian restaurant was the best, the food is very good and it is air conditioned. The lack of air conditioned space in the hotel is a big issues. In August it is extremely hot and humid in the evenings, the lack of air conditioning in the restaurants and lobby can make it quite unpleasant when dining or relaxing. The Nesta bar upstairs is a fantastic place, fully air conditioned and very trendy - the cocktails are great too with much more choice than what is shown in the drinks menu. The rooms are good - plenty big enough that being said our initial room had the smallest bathroom I have ever encountered. We mentioned it to the front desk and they informed us that all bathrooms are the same size. Half way through the holiday we found out that the vast majority of bathrooms are very big and sumptuous - credit to the hotel and management, when I complained to them that I had been misled they instantly moved us to a swim up honeymoon suite and offered my wife a complementary spa treatment as an apology - a fantastic gesture which you could not fault. The beach is awesome, spotless white sand which is cleaned and raked each day by the beach staff. If you walk along 7 mile beach it is without doubt the best stretch of beach there - far nicer than the beach at Sandals. The major issue, which the hotel manager is aware of and dealing with is the acute lack of parasols on the beach - this is an issue at present. I like the hotel - the staff are very pleasant, the hotel is small and has a boutique feel, the beach and sea are awesome but it does need to address its minor failings which are lack of air conditioned space and lack of shade on the beach. In my opinion it is more suited to couples and not necessarily families, we would definitely return and we don't often say that about many places. If you have any questions then please ask.More

andy7561, Fleet, Hants

Sensatori - why the hype

Just returned yesterday from two week stay The hotel is nice but not sensational. The refurbishment was only partly done and the room we were in was comfortable but definitely not luxurious. We booked a suite and on arrival were given a very poor room in the corner of the swim up section. After two days and being told that these one bedroom rooms were classified as suites we were moved further down to a better room. There seems to be some confusion over room descriptions and actual allocations. We booked and paid for a junior suite and got a room yet other couples had only booked and paid for an ordinary room and got a two room, bedroom and lounge suite. How does that work? The buffet restaurant is very small with limited choice although the quality of food there was o.k. The other restaurants were pretty good and it is nice that you do not have to book. The staff are this hotels saving grace and they made our holiday memorable. So 100% for them. The location although very close to the road is also right on the beach. Traffic can be heard from the swim up rooms but location to beach made up for that. Evening entertainment is fair but if it has been raining there is no second plan and you will find yourselves drying off chairs to sit on before the show. Does not put you in a great mood. I know I am in the minority of reviewers to give this hotel a little bit of bad press but I can only tell my opinion. Stayed at sensatori in Crete last year and thought that was a lot better for food and entertainment.More

jenny1022655, Billericay, United Kingdom

5star price --5star staff --3 star hotel

We have traveled to different places in Jamaica 6'th time here also many other places in the Caribbean so feel that this is balanced and honest ,Had a fab holiday at sensatori Negril mainly down to the staff at the resort who try to make it special,special mention to Prince whose service was second to none, Oral the head chef for his awesome meals with a special touch. Special mention to Sheryl in 7 mile beach bar service was awesome. Garfield need to get there act together as the food was poor at best and the management not interested only ever apologised simply not good enough Danielle stand up and be counted in your job your follow up and apologies are simply not good enough, would probably return simply because of the staff mentioned but only when this is up to 5,star standards not just 5 star prices for 3 star hotel. Top tip - do not waste money upgrading to swim up rooms you do not get the sun the way the hotel is positioned total waste of money unless you want to sit in shade .we did complain about the room and was told we would move still waiting ..... Not impressed with Thomson holidays we have been delayed since yesterday only informed 20 mins before we were being pickled up from resort that our flight was cancelled , we had connecting flights from gatwick I was informed by Thomson rep in resort to book and claim back at later date also have had to book a hotel due to arrival time in London again out of pocket simply not the service expect from Thomson holidays... Losing a loyal customer.......... Kept bit in dark that we had further delays after being dropped at airport....And to top it all had booked premium seats at more expense only to find that we are not on the Dreamliner and the upgrade is not available on the aircraft we are returning in this has happened on a previous occasion with Thomson holidays --- never again !!!! Club Mobay we'll worth money both for arrival much quicker and stress free, well looked after and on departure . Lynne and David Nimmo.More

David n, Glasgow, United Kingdom

Great hotel but not perfect yet

We had a great time in Jamaica and this hotel is very good. The start at the airport is a bit of a pain, it took us 2.5 hours to get through security, total shambles, no control and people pushing in, mainly Americans i have to say. The transfer only took about 1hr.25 mins, so not to bad, roads are terrible, but little taste of Jamaica on the way. Arrival at the hotel is great, glass of fizz and some aperitifs, then shown to your room and bags arrive later. We chose a Honeymoon suite, which have a big balcony overlooking the sea, 2 bathrooms and a separate seating area. Really nice room, very modern, the finish isn't perfect and we had issues with leaking windows, but didn't ruin the holiday and they fixed it a couple of times. The pools are kept clean everyday, constant cleaning and checking the levels, swim up bars are great and staff friendly. Cocktails are good, better at night for some reason? My favourite the Rum Runner cocktail. The beach is raked everyday and the sea is clear and blue, even a few fish, starfish and rays in there. We walked up and down the beach a few mornings and when you see the Sandals resort, you'll really appreciate the Azul. Restaurants are plenty and we probably preferred the Palms in the day, all fresh food and really well presented and staff are brilliant in there, Marion being the one who stood out. At night we ate in all the restaurants over the 2 weeks, a few issues which is why the hotel isn't perfect yet, but will be. Twice in the Ackee, we were left sitting there with a menu, no drink for 20 minutes, not the staffs fault really, they are rushed off there feet and the manageress is swaying around totally unobservant of what's going on. The waiters have to go down stairs to another restaurant to get deserts, meaning sometimes there are no waiters on the floor. Same happened in the Garfield twice. They have a zonal serving policy, so if you don't fall into a certain waiters zone, even though he/she could be serving the next table, you don't get any top-ups etc. Seems a strange way to run the restaurants, but as i say, the staff are really friendly and work very hard. The italian is the best run restaurant and we only had to wait 25 minutes twice, so more time at the bar! but food in all the restaurants is very good. We tipped when we could or when we felt the person had gone beyond, but it's difficult as it can get out of hand, you want to tip everyone, but you can't, it would cost a fortune. Trips i would recommend, Dolphin cove was great, we had nothing to compare it to but had a great time there. The southern tipple also good, which includes black river,Ys falls and appleton rum tour, all very good. Look out for the diving pelicans, great entertainment from your balcony, with a red stripe in hand. Would recommend this hotel all day long, you will enjoy itMore

rossiliverpool, Liverpool, United Kingdom

Feeling Hot Hot hot

Excellent hotel, all the good things from other reviews are true so I'm not going to repeat everything. A few tips for travellers, when you land in Montego Bay immigration is a shambles. The queues can be well over two hours and it's hot. You can buy a fast pass, however if you have a Priority Pass this works and you get everything for free - don't forget to take it with you. The journey to the hotel is just under two hours, make sure you have a drink handy, there's no real point getting a taxi as the roads are narrow and the taxi will be marginally quicker for a hefty cost. The sea is lovely, warm, shallow and safe, life guards are always on duty. You can also pick up masks and snorkels for free so little point taking all that weight in your case. Hotel pools, all very nice and clean. It would be helpful if cleaning was finished earlier as it's often pretty late before the main pool was open. Same for the pool bar. Music - you'd think that Bob Marley only wrote two songs as they are played continually around the pool, all day, every day. Music needs a serious liven up. Shade - needs more shade, particularly on the beach. We never really had an issue getting beds but then we did go in July before the main school holidays. The hotel then was perfect. Our second week and latterly the last few days saw the hotel full. At capacity there are not enough staff, they work extremely hard but simply can't cope. The Italian was far and away the best speciality restaurant, Garfields was also good but with a rather limited menu. That said the staff always went out of their way to find something for our fussy eaters! Management do need to sort out the air conditioning, it's not rocket science, and in my opinion the buffet restaurant would be much better enclosed and air conditioned and protected from flies. Entertainment for us was just fine. Low key, unobtrusive, join in what you want, no pressure, different in the evening, the magician was the best live act i've ever seen. It's a grown up hotel, so don't expect wet t shirt competitions and karaoke. If you want to sit around the bar enjoying a drink with some music then you've got it. If you go to Ricks (which you should), take a tax which the hotel will organise for about $50 including a stop at the shops on the way and your driver waiting until you're ready to return. I'll be interested to see how the hotel keeps everything like new. For example there are sumptuous white and cream chairs in reception with a polite notice requesting you don't sit on them if you're wet or covered in sun lotion. Hotel has only been open a couple of months and already they are stained. Would i go back, yes definitely, and i don't say that about many hotels!More

Sparticus68, Bedfordshire

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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.

Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.

Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.