Positioned on Jamaica's famous Seven Mile Beach, Sensatori Resort Jamaica puts white sands and the Caribbean Sea in the palm of your hand.
Sensatori Resort Jamaica is set on Negril’s famous Seven Mile Beach, which lines the west coast of the island. Thanks to its white sands and tropical backdrop, it regularly features on lists of the world's best beaches.
One of the highlights here is a Gourmet Inclusive dining scene, which lets you enjoy unlimited food and drink around the clock. There are also different room types, including swim-up rooms that feature over-the-water daybeds.
Days here are made for R&R. You’ve got 4 pools to laze beside, and there’s a beachside palapa offering activities like yoga and tai chi.Read more ››
You get a free upgrade to the Gourmet Honeymoon and Anniversary package when you have a marriage certificate that’s dated 60 days either side of the wedding or anniversary. The package includes 2 for 1 beachfront sky massages, a chilled bottle of sparkling wine delivered to your room on arrival, a 15% discount on spa services and a romantically decorated suite with rose petals, aromatherapy and candles. Package is available on all bookings from the 1st November 2014.
Food & Drink
Buffet breakfast, lunch and dinner, with meals included in all restaurants as part of the Gourmet All Inclusive package.
Local and some international drinks included. Complimentary minibar in the room.
Snacks at set times and room service included.
Deluxe swim-up room with limited sea view sleeps 2 with a king-size bed, a 32-inch plasma TV, iPod docking station, a rainfall shower in the bathroom and comes with direct access to a shared pool. These rooms are also located in the adults-only section of the hotel.
Previous reviwers have said about all there is to say about this hotel and all the comments are just about spot on. About 98% of the staff are friendly but as always it may be up to you to make the first move with a cheery hello, the majority will respond with a big smile and a chat.
Too many names to remember but thanks to all for a very good service.
We tried all the restaurants and did not have a bad meal in any, all the food was cooked as requested.
One thing we did notice on the beach was the reserving of bali beds and sunbeds. Some selfish people were using 4 towels to reserve a bali bed, 4 towels to reserve two sunbeds on the beach and 2 towels to reserve sunbeds around the pool, then did not turn up for over 4 hours!!! and yes these people were English!!!!! When we arrived a letter in our welcome pack from the hotel frowned upon this practice. However some staff on the beach were placing towels on the beds after requesting a tip the previous day, a practice allegedly frowned upon by the hotel management. We however never had a problem finding a sunbed on the beach even at around 10am following breakfast, so the towel reserve brigade did not affect us.
As the title of this review says, nearly perfect, but a few niggles to overcome and will be very good.
Finally a quick mention about the Dreamliner. Do not believe all the hype. The main thing we noticed was it was a lot quieter than other aircraft. The seats were not as comfortable as expected and if the person in front reclined you needed to be a contortionist to get out of your seat. Thomson's cleaning policy of the aircraft leaves a lot to be desired, as I deliberately left an identifiable peice of paper in the seat pocket, as we had booked the same seats on return 2 weeks later, It was still there. Overall cleanliness of an aircraft of this age was poor, shame on Thomson, but all they want is your money.More
Well worth a visit
Just returned from a 2 week holiday and can say that I really enjoyed it and would go back.
Bus from Airport takes an hour and a half but all the checking in was done on the bus so when we arrived we were given a drink and taken to our rooms. No lifts only stairs, only three floors but if on the third floor that is 4 sets of stairs.
Room did not have the WOW factor that I expected as had already visited Sensatori Egypt and Karisma Mexico. Lovely room but strange as the wardrobe was in the bathroom. Lovely balcony with a big round sunbed with was lovely to lie on when we got back from the beach, also a small drying rail on wall which came in very handy.
Resort lovely, small but I did like that. Disappointed as there was no Archery as there did not have any arrows and were waiting for new ones. Offer activities through out the day but no one seemed to take them up, normally only me for Yoga each morning. Went to do water aerobics but again only me so did not go back. Gym had been closed but reopened and really good, large and lots of machines not many free weights but better than most resort gyms.
Staff lovely, big thanks to Marion who served us at breakfast. Did seem to have a staff shortage on certains days. If you lie on the beach the service was very poor some days no one came round and a couple of days there were three people coming round one after the other and then never seen again.
The Beach was amazing no stones or shells the water was clear, lots of sun beds but the wooden double sunbeds people put towels out really early and then do not use them till the afternoon. Says not to put towels out till 8am and if not on the bed for 2 hours towels and belonging will be removed but it only happened a couple of times. Be prepared for the many people selliing things and playing music as you lie on the beach.
Food really nice there are four restaurants and no booking needed only had to wait for one restaurant on one night, all the other times got seated straight away. Did not handle my gluten free diet very well, would ask as you go into the restaurant if you had any allergies but there did not do anything about it. I had to let the restaurant know when I was going to them and then they would prepare me something, not really given any choice. The Italian restaurant did have a menu with the gluten free meals marked. Did have a meal a Garfield restaurant that the chef said was gluten free but I was so ill afterwards that I really do not believe it was, but only happened once.
Did not do any trips as most of the trips involved a 3 hour bus journey to get there. Could not really leave the resort by foot but could get a taxi.
Would go back as had a great time, very friendly place.More
Mad_as_cheese72, Newcastle upon Tyne, United Kingdom
Good but not 5star
Just returned after a 2week stay, most of the previous comments on here are fare. Having stayed at two other sensatori hotels one being a Karisma this was not up to the same standard. Staff were lovely, hardly any beach service though. Buffet was not up to usually 5 star standard, but what was there was well cooked and presented well, restaurants again could of done with little more Variety Garfields was my favourite Prince, Brian, Neville and the rest of staff here were great and food excellent . Swim up room that hardly got the sun (as in a previous comment I removed the roof and got a little more sun) !!! Ran out of champagne !!! Ran out of grapefruit juice !!! Shouldn't happen at a 5 star. All in all I had a lovely holiday weather excellent one of the best beaches and friendly staff and holidaymakers. Just need to sort the annoying little issues, that fir me makes this a 4 star hotel . I am not going to mention the thompson reps as for the first time in 9 years of flying with first choice and thompson I found them useless, and have submitted my first ever complaint to thompson !!!!More
Dawn B, Great Yarmouth, United Kingdom
Just returned from a weeks holiday in sensatori,whem we arrived at the airport they directed us to the bus,it wasn't the best of buses,the seats were a bit wobbly,and the bus was very old.After our hour and half journey we arrived at the hotel,and was greeted with a glass of bubbly,they then showed us to our room.First impression was very nice,we had a swim up pool outside our room and the rooms were very modern and clean,with aircon and mini bar.I can't fault anything about the hotel,the food is good,the staff at the main resturant are very helpful,and I would highly recommend the Al acarte resturants,you don't have to book,just walk in,which is good.The only down fall with this hotel is if you tip the staff you are well looked after,the bar in the day is under staffed and you have to wait a while for a drink,but if you tip them they will serve you before anyone else,which is anoying because you could be standing there for about 10 minutes for a soft drink.At night they had more staff on so you never noticed it so much.They say you can't reserve sun beds before 8,but every time we went on the beech at 7 o'clock they were all taken,I then found out if you tip the life guards they will reserve a bed so you don't have to get up early,which I found unfair,we did enjoy it was just the service with the drinks in the day lets this hotel downMore
25 year anniversary!
The staff at this resort are the happiest people I've ever met! We loved every minute, every meal, every staff member. Beautiful people, beautiful resort, wonderful food, and awesome surroundings! Can't wait to go back!More
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