Sensatori Resort Jamaica  

Positioned on Jamaica's famous Seven Mile Beach, Sensatori Resort Jamaica puts white sands and the Caribbean Sea in the palm of your hand.

Sensatori Resort Jamaica is set on Negril’s famous Seven Mile Beach, which lines the west coast of the island. Thanks to its white sands and tropical backdrop, it regularly features on lists of the world's best beaches.

One of the highlights here is a Gourmet Inclusive dining scene, which lets you enjoy unlimited food and drink around the clock. There are also different room types, including swim-up rooms that feature over-the-water daybeds.

Days here are made for R&R. You’ve got 4 pools to laze beside, and there’s a beachside palapa offering activities like yoga and tai chi.

TripAdvisor Traveller Rating

Based On 1251 reviews

  • Official Rating
  • 187Rooms

Sensatori by TUI

Luxury holidays designed to fuel the senses

  • Standout pool scenes
  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas

Find out more about Sensatori by TUI »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Honeymoon Offer

You get a free upgrade to the Gourmet Honeymoon and Anniversary package when you have a marriage certificate that’s dated 60 days after the wedding or 30 days either side of the anniversary. The package includes 2 for 1 beachfront sky massages, a chilled bottle of sparkling wine delivered to your room on arrival, a 15% discount on spa services and a romantically decorated suite with flower petals, aromatherapy and candles. This offer is available on stays of 10 nights or more and for guests staying in Deluxe Double room with sea view, Deluxe double room with sea view for adults or higher room categories when arriving until 31st October 2016.

For all arrivals from 1st November 2016, this offer is available for all guests staying in an Premium Section suite. Offer is not available for bookings travelling in groups.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner, with meals included in all restaurants as part of the Gourmet All Inclusive package.  Local and some international drinks included. Complimentary minibar in the room.  Snacks at set times and room service included.

Facilities ► View all

4 outdoor pools

There are four pools, including an adults-only number and two that come with swim-up bars. Children have a splash area too, which features waterfalls and sprays.

Palms buffet restaurant

Open for breakfast, lunch and dinner with an open kitchen and cooking stations. Gentlemen are asked to wear a shirt with sleeves, long trousers or tailored shorts in all restaurants.

Garfield Beach House bar

This place is set right on the beach. You can enjoy the wonderful views while enjoying a freshly poured drink.

Rooms► View all

luxury swim-up suite with sea view and terrace

These suites come complete with a bathroom with a rainfall shower, a lounge area, air-conditioning, a 32-inch plasma TV, an iPod docking station and a sea-view terrace.

TripAdvisor Reviews Show more reviews »

Beautiful hotel, location and people!

We have just returned from 2 weeks at this hotel. It is wonderful! I am going to echo much of what the other reviewers have said but we are very impressed with this resort and will return. We travelled with our 7 year old son mid July. Just a word of warning if you plan to travel at this time of year -It is rainy season but I hadn't anticipated quite such long periods of rain. We had heavy thunderstorms every day from early afternoon until around 4/4:40pm. The humidity was also very high. You could see the clouds coming over and knew when the heavens were about to open. That said, it didn't spoil our stay. Premium was great. There were huge queues at Gatwick for both Check-in & Security. We sailed through as you are fast tracked The flight is very comfortable, you are well looked after and with good entertainment for all of us. We have just added Premium to our next holiday as we felt it was worth the money. We also booked the Mobay lounge - again, excellent service and the whole process from landing to getting to our taxi was extremely smooth. The return wasn't quite so slick but the lounge is lovely and a nice way to finish the holiday. The hotel - it is near faultless. Everyone says the staff make this resort and they do! I must mention a few who particularly made our stay special. Huge thanks to Terrence, Sheryl, Amanda, Dwight, Aneita, Beverley (in the Italian restaurant) and Christina. I must also mention Clifton at the pool snack bar. Efficient and friendly. We certainly missed him and the others on their days off! The rooms are superb. We had a family room (2301) and would highly recommend them. The room is kept immaculate and had some very clever towel creations most days. Being on an upper level we did avoid some of the mosquito's but you definitely need repellent. The sand flies can be a nuisance too. The beach is clean and safe, the pools all well maintained and everyone we met (from staff to the sellers on the beach) was just so friendly. The food is ok....always fresh and items which are on the buffet are frequently changed. The reason I didn't give a 5* rating was because the food as at most places it was just 'ok'. Strange combinations for some dishes and sometimes overcooked. You could always find something though. Our hands down favourite was the Italian. The food is wonderful, as is the service (and air conditioned!). We had lobster one evening (at an additional charge) but it was perfect. Great steak and pasta dishes and the pizza was a winner with my little boy. The Ackee restaurant is also very good. Again, great steak and lovely Jamaican spiced food. The kids club is well run and the hotel also supports the community by having a local 'market'. There is basket weaving and hat making sessions....well worth attending. Also, take a white t-shirt for the tie-dying as well. We had a great time at Sensatori and would not hesitate to recommend/return. If I could, I would score this resort a 4.75/5. You'll have a fantastic time.More

JuH72, 187055

Amazing Location, Hotel good. Staff demoralised

Stayed here in January 2016 for 2 Weeks, Location is amazing albeit a fair distance from Montego bay airport but the location makes up for it, when first arriving at the hotel everything is perfect. Staff are friendly to start with but hit and miss of who serves you, some of the staff had attitude problems where you would feel like it's too much to even ask for a drink. Restaurants are good but the menu is repetitive but as there are several to choose from our two weeks wasn't to bad. We went on a trip to Martha Brae Rivers and Dunn's River Falls which is a must whilst in Jamaica we booked this through our Thomson reps Was a full day out. Tipping is very much a culture at this hotel which is a shame considering its All Inclusive whilst I appreciate that good service deserves a tip which I would choose to do discretionary, however staff here expect it for everything they do for you, Just shows how the Karisma (the Management agent for this hotel) pays poorly. Having paid around £5k for our holiday it was a pressure which made us feel like we weren't being fair if we didn't tip. Cleaning was also hit and miss in our room, the time the housekeeper visited was extremely sporadic and sometimes the room wasn't cleaned at all, in order to get fresh sheets which were visibly dirty(from falling on the floor) we had to strip the bed and leave the sheets on the floor for them to change. Another thing Thomson advertised this as a brand new hotel, this hotel used to be a sandals resort and has been there for years, although has been refurbished it is still a work in progress.More

_daniel_rg_lewis, 186225

Almost excellent

My husband and I arrived for a well needed week away and used Club Mobay both ways which really speeded up our journey to the hotel . On arrival we were met with a cold flannel and a cocktail and shown to our room . Room 4301 which was beautiful . Amazing views facing the sunset with two bathrooms and a huge wrap around balcony . Spotlessly clean and well stocked fridge . The beach is stunning and the sea is crystal clear and you can walk for miles along the beach safely . The bars are good and the seven mile bar in the evening was buzzing with great service from Sheryl, the brilliant Terrance and Odane and Michael . The entertainment varied and we enjoyed the steel band very much . All the staff were good with special mention again to Althea . Anna Kay is a sweetheart and so pleasant and so are the girls in the coffee bar . In fact all the staff . Our disappointment was the food . Breakfast is very good and lunch at Garfields on BBQ day and burger day was excellent as were the patties at the pool bar . But in the evenings there was a major lacking in good Carribbean food which is what we wanted in Jamaica . The Italian restaurant was pleasant but we wanted to eat Caribbean food in the Caribbean and the Ackee restaurant was most disappointing. So, we would have given 5 stars if the food was better but that is us being picky . We had a wonderful time and the beach is absolutely beautiful . The flights on the dream liner with premium were fine . I am very disappointed with Thomsons regarding a quite serious issue that arose as they did nothing about it and I am in the process of writing to them . All in all a great holiday .More


Luxurious property, with fantastic Jamaican charm

Just returned from an 11 night trip which from start to finish was brilliant. It ticks all the boxes for those added Sensatori touches, but the key difference here is the exemplary service delivered by the hotel team, making you feel valued as their guest. (Nothing was too much trouble) The public areas, restaurants, bars, pools and beach were all kept immaculate. The cuisine was delicious and very tempting! On a personal note we would like to thank Margaret, Fenton, Omelia, Terence, Joseph, Dwight, Christina, Diedra for demonstrating genuine Jamaican hospitality and last but by no means least to Beverley and the Di Romagna team front of house & kitchen who gave faultless Italian evenings. So big respect from our family to yours who made our time with you 'irie mon' 🇬🇧❤️🇯🇲More

Bexville, 186411

Beautiful resort and even nicer people

Had an amazing time in Jamaica, the people are amazingly friendly! The sensatori resort has a lot to offer...great food, beautiful beach but most importantly 10/10 service from the can't help coming away feeling like you've made some great friends and been well looked after, a special shout out to terrance and Michael who are always mashing up the main bar with there tricks and catchphrases, kedian and shedrique who took care of us like family not to mention made us laugh all day at the swim up bar. I would definitely recommend Jamaica and sensatori to anybody! The lads recommended a TV playing sports in the swim up pool bar but if there was we'd probably never of left! We had 2 weeks the rooms were nice always plenty to do out the resort, recommend ricks cafe for a full day of fun. Hope to return in the future Thanks for a great time More

Dazzer113, 499530

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Items marked with * incur extra charges which are payable locally

Please note, from November 2016 the number of pools will increase to 5.


Sensatori Resort Jamaica
Rated: 4.5 /5 based on 1251 customer reviews
from £ 1055.69