Sensatori Resort Jamaica  

Positioned on Jamaica's famous Seven Mile Beach, Sensatori Resort Jamaica puts white sands and the Caribbean Sea in the palm of your hand.

Sensatori Resort Jamaica is set on Negril’s famous Seven Mile Beach, which lines the west coast of the island. Thanks to its white sands and tropical backdrop, it regularly features on lists of the world's best beaches.

One of the highlights here is a Gourmet Inclusive dining scene, which lets you enjoy unlimited food and drink around the clock. There are also different room types, including swim-up rooms that feature over-the-water daybeds.

Days here are made for R&R. You’ve got 4 pools to laze beside, and there’s a beachside palapa offering activities like yoga and tai chi.

TripAdvisor Traveller Rating

Based On 654 reviews

  • Official Rating
  • 136Rooms


Luxury holidays designed to fuel the senses

  • At least 4 restaurants
  • Great sports line-ups
  • Modern children’s facilities
  • Top entertainment
  • World-class spas
  • Choice of rooms and suites

Find out more about Couples and Sensimar

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests

Honeymoon Offer

You get a free upgrade to the Gourmet Honeymoon and Anniversary package when you have a marriage certificate that’s dated 60 days after the wedding or 30 days either side of the anniversary. The package includes 2 for 1 beachfront sky massages, a chilled bottle of sparkling wine delivered to your room on arrival, a 15% discount on spa services and a romantically decorated suite with rose petals, aromatherapy and candles.

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner, with meals included in all restaurants as part of the Gourmet All Inclusive package.  Local and some international drinks included. Complimentary minibar in the room.  Snacks at set times and room service included.

Facilities ► View all

4 outdoor pools

There are 4 pools, including an adults-only number and two that come with swim-up bars. Children have a spalsh area too, which features waterfalls and sprays.

Palms buffet restaurant

Open for breakfast, lunch and dinner with an open kitchen and cooking stations. Gentlemen are asked to wear long trousers or tailored shorts in all restaurants.

Garfield Beach House bar

This place is set right on the beach. You can enjoy the wonderful views while enjoying a freshly poured drink.

Rooms► View all

family suite

Family suite sleeps up to 2 adults and 2 children with a king-size bed, a sofa-bed, a 32-inch plasma TV, iPod docking station and a rainfall shower in the bathroom.

deluxe swim-up room with limited sea view for adults

Deluxe swim-up room with limited sea view for adults sleeps 2 with a king-size bed, a 32-inch plasma TV, iPod docking station, a rainfall shower in the bathroom and comes with direct access to a shared pool. These rooms are also located in the adults-only section of the hotel.

TripAdvisor Reviews Show more reviews »


Visited for a week with my son it was paradise, simply the best holiday I have ever had. We had a swim up room 5110 well worth the extra The hotel was perfect with very friendly staff Roxanne G looked after us in the Palms remembering names which added to the very friendly atmosphere. Definitely go to the Italian restaurant the beef is delicious. BBQ on the beach with all the candles was equally good along with superb entertainment. Don't miss swimming with the dolphins and the Dunns River trips we did a joint trip with the rafting to make the most of the day which included a stop for lunch at the ultimate jerk chicken for a tasty snack. The sunset cruise which gave you the opportunity to snorkel on the reef before going on to Ricks cafe to watch the diving and take part was also brilliant, try the Buffalo wings really tasty. All in all a perfect location in an exceptional hotel would definitely go backMore


The staff and beauty make this place

This is a real and honest review, you are always welcome to email me with any questions. I often wonder how many marketing people sit around writing these things. I only want to set some realistic expectations for your trip. I will touch upon the good, bad and the ugly. First I'll start with the good. The service is fantastic, everyone is so friendly and says Good Morning to you. Anthony, Fenton and Dwayne took wonderful care of us at The Palms. We made sure to tip them generously, they greatly deserved it. We set up a 7:00am coffee and tea delivery and they were very prompt to arrive. Please keep in mind none of these units on this property have a kitchen which is very odd but since it's all inclusive you ask and you shall receive. The beach and the 3 pools are stunning and always clean. Be very careful walking on the red stone sidewalk, it's very slippery when you have wet feet. Especially when your in a palapa and have a small incline to go up by the lobby pool. They do unfortunately have a problem with ants on the beach and sometimes in the palapas. Other then this the property is aesthetically very nice and always being painted, cleaned and groomed. We did a few excursions that were cool. Barney's hummingbird farm was great! Barney was a very nice man and we got some great pictures. Don't be concerned if he disappears for 20 minutes or so, he won't come out with a leather face and chain saw which I was starting to fear. He just left us to explore and enjoy the tranquility which we happily did. I would highly recommend doing this! Then we headed over to Rick's Cafe which was highly recommended by several friends. We did enjoy seeing the cliff jumpers but the food at the restaurant was almost inedible and expensive. We stuck with beers and one appetizer for four and it came out to $50. This is something you do once and say you've done it. The place is zoo, people everywhere. The synchronized divers in Acapulco are much more enjoyable, this was just a bunch of drunk people jumping off a cliff. We stopped at the Times Square Mall which was good, we got all our souvenirs there. Most shop owners will haggle with you so you rarely have to pay full price. Just say No to the Sunshine Village. This place is rundown with a slight criminal element. Not worth your time. We went on the One Bus Love Pub Crawl and didn't enjoy it in the least. They packed 40 people in a small bus with 10 seats. I've never seen anything like it, everyone falling all over the place. Never again, it would have been good with 10 - 15 people although the first stop is at someone's house?? Strange. Now the horrible, I can't even put into words how bad the majority of the food is at this property. They have a serious breakdown from what's on the menu and what's served especially at Garfield which is supposed to be the most upscale place. Definitely not the "gourmet" all inclusive it claims to be. If I had to choose I would say the Italian restaurant was the best but they were not consistent at all. We had truffle risotto on Monday night that was delicious but 2 nights later they put too much basil in and didn't cook it enough making it gross. I was really hoping for top shelf liquor but they only had 4 or 5 quality brands mostly scotch. The food choices at The Palms (breakfast, lunch, dinner buffet) seemed to cater to the large majority of people that were vacationing from the UK. If you stuck with fresh eggs, toast, fruit your safe. Do not use the transfer service the resort recommends. They were $360 round trip. We ended up going with Island Transfer for $150 round trip for four. Byron our driver was very courteous and enjoyable to talk with for our 1 1/2 hour trip from Montego Bay. The ugly would be summed up as deception at its best. We booked a 2 bedroom loft suite after seeing and reading about it on the Karisma website. The room was not as the picture had shown. Yes we were given a 2 bedroom loft suite but the one shown on the website had an ocean view and wrap around deck. The front desk said they knew about the mistake since several people complained about it. When I brought it to the managers attention she tried to relocate us 4 days after we arrived to 2 separate studios but it still wasn't what was on the website, that room didn't exist. As far as I'm concerned the property is a misrepresentation of it's accommodations. The reason i gave this resort of 3 is because of the amazing staff and it's beautiful pools and beaches. The rest needs serious work. We will not return to this property but definitely looking forward to another trip to Jamaica in the near future.More

jxaquino, Westchester County, NY

Best Hol ever

Arrived and hotel was straight out of the brochure. Rep latoya was always on hand and helped us no end .Terence .... arron.. lorenzo.... sheryll. .. Natalie. Legion. . ...martino  .... pool guy omar..roxanne m were staff that made our fact all the staff deserve praise for the helpfull attitude and courtesy they showed us and all the guests during the stay . Will return as soon as we can 😊😊More

Ian V,

Holiday dream

We recently stayed here for 11 nights. We arrived on the dream liner and used the Mobay VIP lounge booked through Thomsons this cost approx £100 for two and this was for the arrival and departure package. It's well worth the money both ways as you are fast tracked through security, light refreshments are on offer including your first rum cocktail on landing! I am not going to reiterate what other reviewers have said as I don't think I can add any value, it's very true the staff are truly wonderful and the rooms and amenities are equally of a very high quality. The hotel smells of aromatherapy oils in the lobby and there is a small coffee bar which serves, hot and cold teas coffees, protein shakes, smoothies, ice creams and snacks, it's a great idea particularly as its next to the computer and reading area also for the guests waiting for transport to leave. In the corner next to the taxi concierge there is a book cupboard where u can choose books and magazines to read whilst on the resort. Our room was in block 4000 on the top floor over looking the hibiscus pool and beach, I believe this is the family area and although we had booked the adult area you would never know, it mirrored the adult area completely, the only difference was the odd youngster pottering around and to me that was not an issue- we were very happy with our room. We had a large bathroom with a walk in shower- the wardrobe in the bathroom is to me really cool as it doubles as dressing room, our clothes weren't damp, the air con was excellent. We had a 50 inch flat screen TV with a USB jack so you can take your own films and there is also an iPod dock.the mini bar is well stocked with water, red stripe and diet coke. The banana chips are in fact plantain crisps and these are lovely! I don't eat crisps normally but I smuggled some home. There are tea and coffee making facilities in the room with a filtered coffee maker, milk teabags etc, nice touch for your early morning cuppa. We ate at all the restaurants we didn't have a favourite however the palms buffet offered the most variety. Just to be clear the buffet is not at all like your normal all inclusive buffet, it's not a noisy bright free for all, it's quiet and quite small with attentive waiting staff,and very good quality food.there isn't a huge choice however I prefer this as the oneness is on the quality as opposed to quantity. I have to mention that the food is not shipped in contrary to a previous TA review. In small print on the menu it states gluten free food not prepared in a dedicated kitchen, this simply highlights to the consumer to be aware of this. The waiting staff and hosts always ask at each meal if you have any allergies. The Beach Barbie was amazing it's not your average barbecue, lots of different types of food, salads Jamaican jerk chicken, pork, curry goat and stewed oxtail. All very good, incredible effort was put in. We were invited to two gala dinners whilst we were there. These are situated usually around of the pools indoors at the Palms if it's raining, it's silver service and the food is very good and the staff are also entertaining. During this time again an outdoor stage is set up with exceptional entertainment, singers, bands etc. I have to say the quality of the evening entertainment was incredible for an all inclusive you couldn't fault it. If you fancy snorkelling it is available from the dive shack dedicated to the hotel on the beach £23 approx - PP, great guys you get an hour in a lovely cove about 10 minutes away from the site, loads of coral and fish and well worth the money. The Thomson rep Latoya is amazing she went above and beyond arranging our trips and ensuring everything went to plan, she is on site all day and more than happy to sort out any 'situation' that might arise. We did four trips whilst there, the horse riding, black river cruise and YS falls and the half moon bay, we went to Ricks on our own steam. I would recommend them all. We used Sandy beach riding, around 45 minutes away back towards Mobay. Horses are well cared for cost around £55.This includes a horsey swim, it's a great day out and exhilarating. The black river and YS falls trip was great too, we got to see some incredible mangroves with Crocodiles which followed the boat in the hope that they would be fed. the YS falls are spectacular and you also get the opportunity for a freshwater swim. All in all this has been a fantastic holiday for us, everything from the second we arrived to the moment we left was near on perfect, well done Thomsons and your wonderful team you made this truly a very special holiday.More

babledeb, leicester

Sensatori - Sensational!

A great holiday at a great hotel. We had no complaints at all at this hotel. All the staff were really friendly and nothing was too much bother for them to help us have a fantastic time. The hotel is situated right on the beach with plenty of sunbeds and cabanas. A big thank you to all who helped us have a great time at the hotel including the backroom staff and management, something this good doesn't happen by accident. We would definitely recommend this hotel and if you have booked then you are in for a good time.More

everton9, at home

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Sensatori Resort Jamaica
Rated: 4.5 /5 based on 654 customer reviews
from £1004.00