Positioned on Jamaica's famous Seven Mile Beach, Sensatori Resort Jamaica puts white sands and the Caribbean Sea in the palm of your hand.
Sensatori Resort Jamaica is set on Negril’s famous Seven Mile Beach, which lines the west coast of the island. Thanks to its white sands and tropical backdrop, it regularly features on lists of the world's best beaches.
One of the highlights here is a Gourmet Inclusive dining scene, which lets you enjoy unlimited food and drink around the clock. There are also different room types, including swim-up rooms that feature over-the-water daybeds.
Days here are made for R&R. You’ve got 4 pools to laze beside, and there’s a beachside palapa offering activities like yoga and tai chi. Read more ››
TripAdvisor Traveller Rating
Based On 492 reviews
- Official Rating
Luxury holidays designed to fuel the senses
- At least 4 restaurants
- Great sports line-ups
- Modern children’s facilities
- Top entertainment
- World-class spas
- Choice of rooms and suites
You get a free upgrade to the Gourmet Honeymoon and Anniversary package when you have a marriage certificate that’s dated 60 days either side of the wedding or anniversary. The package includes 2 for 1 beachfront sky massages, a chilled bottle of sparkling wine delivered to your room on arrival, a 15% discount on spa services and a romantically decorated suite with rose petals, aromatherapy and candles.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner, with meals included in all restaurants as part of the Gourmet All Inclusive package. Local and some international drinks included. Complimentary minibar in the room. Snacks at set times and room service included.
Facilities ► View all
4 outdoor pools
There are 4 pools, including an adults-only number and two that come with swim-up bars. Children have a spalsh area too, which features waterfalls and sprays.
Palms buffet restaurant
Open for breakfast, lunch and dinner with an open kitchen and cooking stations. Gentlemen are asked to wear long trousers or tailored shorts in all restaurants.
Garfield Beach House bar
This place is set right on the beach. You can enjoy the wonderful views while enjoying a freshly poured drink.
Rooms► View all
Family suite sleeps up to 2 adults and 2 children with a king-size bed, a sofa-bed, a 32-inch plasma TV, iPod docking station and a rainfall shower in the bathroom.
deluxe swim-up room with limited sea view for adults
Deluxe swim-up room with limited sea view for adults sleeps 2 with a king-size bed, a 32-inch plasma TV, iPod docking station, a rainfall shower in the bathroom and comes with direct access to a shared pool. These rooms are also located in the adults-only section of the hotel.
TripAdvisor Reviews Show more reviews »
The ultimate in meeting all expectations
If you are looking for Cleanliness Friendly service without being patronised Informality Quality accommodation Excellent quality and choice of food Extensive range of drinks Perfect beach location Look no further than Sensatori Jamaica ! From the moment you enter the lobby to the second you leave it is smiles all the way in a fabulous laid back atmosphere that just oozes relaxation The informality and attention to detail is just a couple of the qualities that shine through . We have been to other all inclusive resorts whereby you are tagged with a wrist band and have to get up at crack of dawn to book a restraunt table (2days in advance).None of this here Ya man all the way !!More
Nick K, Maidstone, United Kingdom
Heaven on earth! Super luxury. The staff are absolutely amazing and cannot do enough for you. They are always smiling dancing and singing. It was the most amazing holiday. Some free water sports too. Plenty of choice. Lovely restaurants and the food was divine.More
Lizharries, Bridgend, United Kingdom
Great Hotel in a great spot
Visited this hotel between 13th-20th January after a very disappointing cruise with Thomosns (weather related which in turn left my wife ill for most of the cruise). Our transfer from the ship to the coach was pretty straightforward however the coach used for the transfer was dreadful , it was in bits with no aircon at the seats we had and I spent the 1.5 hour journey on the very back seat with a piece of metal digging into my leg , this is something Thomsons really should address given this Hotel is part of their Premium range of hotels , we filled in our forms in on the journey to the hotel and the reception at the hotel was great with sparkling wine , soft drinks , canapÃ©s and a cool towel to freshen up with , the downside was that the rooms were not ready upon our arrival and it was about 40 mins after arrival before we got into ours , again a little disappointing for the standard this hotel should be operating at. That's the negatives out of the way , this hotel is a gem and with a little more polishing could really be top notch , the rooms were simply but beautifully decorated , the bed was huge and extremely comfortable , the bathroom was very modern , with a huge walk-in rainfall shower and double (his and hers) wash hand basins , storage was in a cupboard in the bathroom which we initially found strange but it never caused us any problem , one of the drawers in the cupboard has a large safe which took all out money , passports , cameras , wife's jewellery and iPad , so we felt quite secure leaving these items in the room. We were in the multigenerational section and had a swim up room - this in our opinion was a waste of money as we were stuck in a corner with a footbridge almost immediately at the bottom of the bed at the swim up room , it was also devoid of sunlight for most of the day (1 hour max maybe) , I did complain about the room and thanks to Nikki the UK Thomson rep at the resort we managed to reach an amicable solution , it should never be sold at a premium as it has no view , no privacy and no sun whatsoever (room 5110) , that apart we were delighted with the pool area and swim-up bar all of which are right on top of a beautiful beach which in turn gave stunning sunsets. The Hotel has four restaurants , Palms which is buffet style , Di Romagnia which was Italian , Ackee which was Carbbean influenced food and Garfields which seemed to be a mix of European and Caribbean dishes some of which were done in a Tapas style (this restaurant is right on the beach and does a great on the beach barbie a couple of times per week) , our Fave was the Italian restaurant and the buffet our least fave , the reason for this is that I don't think they really know what to do with the buffet , you have to wait to be seated , you have a server who only ever brings you one drink and you can't see what the buffet has to offer until you've decided to dine there. The buffet area is also used as the main breakfasting area and I must admit the omelette station , cooking them to order was great and it's what I had for breakfast every morning. The resort has 5 bars , two of which are pool swim up bars , a beach bar at the Garfields restaurant , the 7 Mile bar which is the main bar for the resort up until 11pm , then the Nesta Rasta Lounge which is an entertainment Venus come nightclub. The real draw of this hotel is the people , they do work hard and they never go past you without saying something to you , of course like anywhere some are more friendly than others , but you never got the feeling that it was put on. As this holiday was booked to celebrate our 25th Wedding Anniversary later this year we did book to have a a Private Dinner on the beach , this was an additional $205 , however we felt it was worth it , as I doubt we will ever have a dinner in any better surroundings with a waiter on hand to look after us alone , we were treated to a five course feast and we managed to get through two bottles of Champagne as well :-) , all in all that was possibly the most memorable part of the stay for us , and our Waiter Anthony was great in looking after us and helped make the occasion special - he's quite a character !! Talking of character we must also mention the Pool guy Omar , this guy is made for customer service , on out first day at the pool , he explained how the beds are arranged (towels rolled up on bed mean they are available , towels laid out on a bed means someone has taken that bed) , he also told us to just come get him if we had any issues , and he made a point of ensuring every lady around the pool had a fresh flower on their lounger every morning , and for me one day he brought me a recipe for Jerk sauce which I plan to try this weekend !! - the guy is a real asset the hotel. Final point is on tips - you are advised at the welcome meeting that tips whilst not compulsory , that Jamaicans works in a tipping environment therefore they suggested that you do tip if you feel someone has given you good service , this is where becomes very confusing for us Brits , as I'm never sure what the protocol for tipping is , so mine ended up being $5 for the waiter after each meal , $1 per round of drinks ordered , and we tipped the waiter for the Dinner on the beach $20 as he was with us and looking after us for just over a couple of hours. When time eventually came to leave we booked a private transfer to the Airport through Joe Cool Taxis at a cost of $60 (the hotel taxi service wanted $100 !!) , I would recommend this combined with the Mobay Lounge when going home to help make it a little more relaxing If it hadn't been for the first paragraph above and the disappointment at the swim up room we would have given this place 5 out of 5 , so glad we came though and we would come back again in a minute , give it a go yourself , am sure you'll love it :-)More
We had the most wonderfully relaxing holiday with Sensatori Jamaica. The hotel was very comfortable, the food was brilliant with lots of choice in a variety of different restaurants, so something for everyone and the drinks were lovely. There were some free water sports (kayaks and a catamaran) and other activities, as well as a lovely (perhaps a little price you) spa. One of the best things about the hotel however were the staff. They were very welcoming and friendly, very helpful and so polite, the staff really helped make the holiday. We went with friends who were on their second visit having loved it so much the first time they went that when they returned we went with them 4 months later. I would certainly recommend this hotel.More
HannahN333, Bristol, England, United Kingdom
Chill and relax
After a week of a terrible cruise on the Thomson Dream ( weather) we were glad to arrive at this exceptional plush laid back relaxing hotel. The staff were all attending to your every need, with a smile and welcome from morning to night. A special thanks to Fenton, Maurveen, Lance, Markon and the gardener with the pirate hat. The room was fantastic, large comfy bed, large flat screen TV, wet room shower, free safe, sea view balcony with cushion sofa, spotless and air conditioning. The free mini bar in room was stocked with canned local beer, canned Pepsi and water. Sufficient power in room for hair straighteners, there was hair drier, ironing board and iron in all rooms One of the best beaches I have been on, plenty of sunbeds,never had a problem getting one at 8 am. The hotel has its own private stretch of beach with security guards at each end and it is totally safe to walk the miles along the beach, word of warning, some miles down one end is for nudists , Beach towels supplied daily and in abundance. The beach cleaned and raked every morning, spotless. Waiter service all day on the beach and around the several pool areas. Swimming in the sea is safe and refreshing. Good wifi connection everywhere, on the beach, in room, pool area in fact anywhere in hotel. Computers located in reception area which were free to use at anytime, a selection of coffees and smoothies are available here also. Service is a little slow everywhere but understandable as climate is hot ( 30+ degrees in shade) and humid and that's in January. The food is very good, good choice for breakfast with chef cooking your eggs/ omelettes to order. The buffet and outside grill is great for lunch, we preferred the Italian restaurant for dinner, great fillet steak and pasta dishes. We were not too keen on the beach b b q, the house wine was of good quality in bars/ restaurants. The only negative about the drinks is my wife will only drink Bacardi rum with canned or bottled coke, the Bacardi had a supplement of $5 and there was only draft mixers available, although the waiter/ bar person would get a can of coke from somewhere, considering that this is an upmarket hotel there should be NO supplements on drinks!! Entertainment each evening was excellent, and varied, the main bar closes at 11pm but there is another bar open till the early hours. 99% of the clientele were off to bed at 11pm due to the heat of the day I guess? I have read other reviews with regard to tipping! There is no need to spend one dollar here, BUT all the staff work VERY hard to make your holiday an enjoyable one, we tipped the the beach waiters/ waitresses a dollar every time they served us, I noticed others did not at any time. We left a tip on the table at dinner, just like you would back home. There is always as on any holiday certain staff that go that extra mile and as a sign of appreciation I like to give them a good tip at the end the week, a personal thing but it is not necessary. A special thanks to Nicky the rep for sorting out our complaint for not traveling on the Dreamliner with a return airport Mobay vip voucher. We were going to book this service anyway, we would thoroughly recommend this service, no queuing at check in desk, fast track immigration, fast track security and 1st class free v.i.p. Entrance to Mobay lounge. For all or not so many smokers there is a smoking bar in the airport! Would totally recommend this hotel for a chilled, relaxing and pampered holiday!!!'More
mike2key, Dumfries, United Kingdom
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