This stylish beachfront resort puts white sands and the Caribbean Sea in the palm of your hand.
Sensatori Resort Jamaica has a coveted location. It's on Negril’s famous Seven Mile Beach, a long ribbon of white sand fringed by coconut palms.
Bedrooms are really chic, and if you upgrade to a swim-up room you'll get instant access to the pool, plus an over-water daybed. Elsewhere, the resort lines up smart pools and a clutch of restaurants.
Based on 160 reviews
- Official Rating
Luxury holidays designed to fuel the senses
- At least 4 restaurants
- Great sports line-ups
- Modern children’s facilities
- Top entertainment
- World-class spas
- Choice of rooms and suites
You get a free upgrade to the Gourmet Honeymoon and Anniversary package when you stay in a Beachfront Honeymoon suite, and have a marriage certificate that’s valid for 60 days before or after the wedding or anniversary. The package includes a private gourmet 4-course candlelit dinner on the beach, 2 for 1 beachfront sky massages, a chilled bottle of Champagne delivered to your room on arrival, complimentary use of Wi-Fi, a 15 per cent discount on spa services, your room decorated with rose petals and candles following your private dinner, a fresh tropical flower arrangement in your room, and gourmet breakfast in bed the morning after your private dinner.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner, with meals included in all restaurants as part of the Gourmet All Inclusive package. Local and some international drinks included. Complimentary minibar in the room. Snacks at set times and room service included.
Facilities ► View all
4 outdoor pools
There are 4 pools, including an adults-only number and two that come with swim-up bars. Children have a spalsh area too, which features waterfalls and sprays.
Palms buffet restaurant
Open for breakfast, lunch and dinner with an open kitchen and cooking stations. Gentlemen are asked to wear long trousers or tailored shorts in all restaurants.
Azulitos Play House children's club
Playtime comes courtesy of the hotel-run children's club, Azulitos Play House. It's stocked with Fisher-Price toys, and has plenty of games and crafts for the little ones to join in with.
Rooms► View all
ocean view deluxe swim-up room for adults
Ocean view deluxe swim-up room for adults sleeps 2 with a king-size bed, a 32-inch plasma TV, iPod docking station and a rainfall shower in the bathroom. Located in the adults-only section.
deluxe double room with sea view for adults
Deluxe double room with sea view sleeps 2 with a king-size bed, a 32-inch plasma TV, iPod docking station and a rainfall shower in the bathroom. Located in the adults-only section.
TripAdvisor Reviews Show more reviews »
Fab Holiday - would question this as a 5 * hotel!
On arrival to this hotel you are encouraged to relax while they take care of everything. You are shown to the room and our first impression was that we had reached paradise. The bathroom was lovely. As was the room we had a swim up room. There has been a lot of negative reviews on these not getting any sun. Ours did have sun as the sun moved round in the day but I personally LOVED this feature and would thoroughly recommend anyone to book it. The all inclusive mini bar was a nice touch. The positives of this resort - The biggest one is the staff ( I never thought I would write that) They are incredible and will do anything for you! Prince and Carian especially. Palms - I don't think this gets enough positive press. We thoroughly enjoyed every meal that we had in here and always found some thing to eat. At breakfast the egg lady was great and if you ask will get you Eggs Benedict. Italian - I know people have been negative about the portion sizes, I think because they don't realise that you are supposed to order a starter, pasta and meat course (as in Italy) but doing this I was always full and enjoyed this. Smoothie bar - My favourite part was the cookie jar - they tasted very good. Gourmet corner - we enjoyed the Jamaican pattie from here. Pools - The pools were a good size and always kept very clean. Beach - The beach was amazing and if you walk down the beach you will see that the Sensatori part of beach is much better quality than near by Sandals and further Hedonism. Water sports centre - They don't apply any pressure they give you the information that you asked for. We went snorkelling with them and would highly recommend it to anyone. The bar - the staff are great and you can get branded drinks from here. They have cocktail menus but the staff always make up different cocktails. You could go a whole 2 weeks and never have the same drink twice!! The lounge - This was also a nice place to go and have a drink and again would play any music that you requested. The rep (Nicky) - My partner wanted to watch a football match which wasn't on the room TV. The rep and the hotel tried many different ways to try and ensure that my partner was able to watch the match. Unfortunately it wasn't possible but they tried their hardest and that is what counts! Anything you ask for the hotel will try their best to make it happen! Nicky was very approachable and always visible around the resort. She also went to the shops for guests when necessary. The negatives - Shade on the beach - The only shade there is on the beach is from the Bali Beds however these are limited and people were getting up at 5 am to reserve these. There are rules about not reserving them until 7 and if you don't return in 2 hours losing the bed, however these are not enforced in anyway. This is an issue that the hotel needs to address. Spa - We had a complimentary foot massage on the beach and it was outstanding, however after deciding to book a massage we were shocked by the high prices and as a matter of principal refused to pay the price. Beach party and Pool party to be honest we only attended one of these and found the food to be of a lower standard and didn't particularly enjoy this. Entertainment - The entertainment was very low key and although they had some talented entertainers this needs to be improved on. On a Thursday look out for the magician around the 7 mile bar he is amazing. There is no major negatives about this hotel just things that need tweaking to make it 5* resort. A lot of people have talked about children in our opinion this isn't a resort for children. Most of the children there were bored and jumping off bridges and on peoples swim ups and things. Or running around and screaming at night. This was due to them having nothing to do. So although we didn't travel with children from what we saw we wouldn't recommend it for people with children. Club Mobay - We didn't book club Mobay either way we were on the coach in 25 minutes on arrival! When leaving we got through immigration faster than some people who had book Club Mobay. However I think that this is all pot luck as I know some people who had very bad wait times and would highly recommend it. One love bus tour - this was a brilliant afternoon/evening and I would highly recommend it. Anybody going to this hotel Carian the concierge works for a local charity and needs resources for children so anything you could take over would be very appreciated and gratefully received! Including stationary, toys or even clothes. We met some of the most amazing people on holiday staff and guests. They helped to make this one of the best holidays that we have ever had. The people defiantly made this hotel for us. We wouldn't hesitate to go back to the hotel or book another Sensatori. However I wouldn't go somewhere because it was a Sensatori particularly either. To sum up Great room (loved the swim up), Great food, Great drink, Great staff and Great holiday. A few little niggles but nothing that would spoil your holiday. An amazing holiday.More
Cub_and_Monkey, Middlesbrough, United Kingdom
Our best holiday ever!!
My husband and I with our 11 year old daughter recently returned from the most fantastic holiday at Azul Negril! We stayed in the family block in a two bedded room which was large,bright and spotlessly cleaned every day. The restaurants were all lovely,we didn't really have a favourite in the evenings but lunch was great in Garfields or Oceans for the best jerk chicken which you could eat there or on the beach sat on your cabana. We spent a lot if days at the swim up bar in the family pool and special mention to Christina who made the best Jamaica Smile cocktails! Every member of staff was friendly and helpful and I'd like to mention them all but there just isn't room in this review so all of those I've left out,sorry but we aporeciated every one of you!! Neville and Dwayne in the restaurants,Roydell in Gary in Garfields bar and Javor in concierge to name a few. I'm not going to repeat what others have written only to say that we had the most laid back ,relaxing and enjoyable two weeks and were honestly sad when it was time to leave. We made some great friends and miss everyone! I especially miss my 11am jamaica smiles... We are definitely planning to return one day,yeah man!!! More
Good - but could be better.
This is a nice hotel, it is not the best 5 star hotel that I have been to but nor is it the worse. The hotel has circa 130 rooms, it is not overcrowded and you get to know the other guests that are there in the hotel during your stay. The staff also get to know you and what you like and dislike. They are friendly and attentive and trying hard to please which they mostly do. The hotel has 3 restaurants and a buffet restaurant, personally the Italian restaurant was the best, the food is very good and it is air conditioned. The lack of air conditioned space in the hotel is a big issues. In August it is extremely hot and humid in the evenings, the lack of air conditioning in the restaurants and lobby can make it quite unpleasant when dining or relaxing. The Nesta bar upstairs is a fantastic place, fully air conditioned and very trendy - the cocktails are great too with much more choice than what is shown in the drinks menu. The rooms are good - plenty big enough that being said our initial room had the smallest bathroom I have ever encountered. We mentioned it to the front desk and they informed us that all bathrooms are the same size. Half way through the holiday we found out that the vast majority of bathrooms are very big and sumptuous - credit to the hotel and management, when I complained to them that I had been misled they instantly moved us to a swim up honeymoon suite and offered my wife a complementary spa treatment as an apology - a fantastic gesture which you could not fault. The beach is awesome, spotless white sand which is cleaned and raked each day by the beach staff. If you walk along 7 mile beach it is without doubt the best stretch of beach there - far nicer than the beach at Sandals. The major issue, which the hotel manager is aware of and dealing with is the acute lack of parasols on the beach - this is an issue at present. I like the hotel - the staff are very pleasant, the hotel is small and has a boutique feel, the beach and sea are awesome but it does need to address its minor failings which are lack of air conditioned space and lack of shade on the beach. In my opinion it is more suited to couples and not necessarily families, we would definitely return and we don't often say that about many places. If you have any questions then please ask.More
andy7561, Fleet, Hants
Sensatori - why the hype
Just returned yesterday from two week stay The hotel is nice but not sensational. The refurbishment was only partly done and the room we were in was comfortable but definitely not luxurious. We booked a suite and on arrival were given a very poor room in the corner of the swim up section. After two days and being told that these one bedroom rooms were classified as suites we were moved further down to a better room. There seems to be some confusion over room descriptions and actual allocations. We booked and paid for a junior suite and got a room yet other couples had only booked and paid for an ordinary room and got a two room, bedroom and lounge suite. How does that work? The buffet restaurant is very small with limited choice although the quality of food there was o.k. The other restaurants were pretty good and it is nice that you do not have to book. The staff are this hotels saving grace and they made our holiday memorable. So 100% for them. The location although very close to the road is also right on the beach. Traffic can be heard from the swim up rooms but location to beach made up for that. Evening entertainment is fair but if it has been raining there is no second plan and you will find yourselves drying off chairs to sit on before the show. Does not put you in a great mood. I know I am in the minority of reviewers to give this hotel a little bit of bad press but I can only tell my opinion. Stayed at sensatori in Crete last year and thought that was a lot better for food and entertainment.More
jenny1022655, Billericay, United Kingdom
5star price --5star staff --3 star hotel
We have traveled to different places in Jamaica 6'th time here also many other places in the Caribbean so feel that this is balanced and honest ,Had a fab holiday at sensatori Negril mainly down to the staff at the resort who try to make it special,special mention to Prince whose service was second to none, Oral the head chef for his awesome meals with a special touch. Special mention to Sheryl in 7 mile beach bar service was awesome. Garfield need to get there act together as the food was poor at best and the management not interested only ever apologised simply not good enough Danielle stand up and be counted in your job your follow up and apologies are simply not good enough, would probably return simply because of the staff mentioned but only when this is up to 5,star standards not just 5 star prices for 3 star hotel. Top tip - do not waste money upgrading to swim up rooms you do not get the sun the way the hotel is positioned total waste of money unless you want to sit in shade .we did complain about the room and was told we would move still waiting ..... Not impressed with Thomson holidays we have been delayed since yesterday only informed 20 mins before we were being pickled up from resort that our flight was cancelled , we had connecting flights from gatwick I was informed by Thomson rep in resort to book and claim back at later date also have had to book a hotel due to arrival time in London again out of pocket simply not the service expect from Thomson holidays... Losing a loyal customer.......... Kept bit in dark that we had further delays after being dropped at airport....And to top it all had booked premium seats at more expense only to find that we are not on the Dreamliner and the upgrade is not available on the aircraft we are returning in this has happened on a previous occasion with Thomson holidays --- never again !!!! Club Mobay we'll worth money both for arrival much quicker and stress free, well looked after and on departure . Lynne and David Nimmo.More
David n, Glasgow, United Kingdom
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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.
Free child places - Free kids offer applies to new bookings only, on selected summer 2014 holidays, subject to limited availability. Only 1 free kids place is available in each selected hotel room or selected apartment type or villa with 2 full paying adults. Other children must pay the full brochure price. Available on First Choice holidays only. Free child places may not be combinable with other discounts.