Royalton Punta Cana  

This new beachfront hotel joined the Thomson Platinum ranks in November 2013, and offers All Inclusive with the luxury factor turned right up.

You won’t be stuck for things to do at this new All Inclusive hotel – it lines up three pools, ten restaurants, nine bars, and has a waterpark just next door.

The whole hotel is well-stocked with little luxuries. The rooms get a special mention, thanks to their big beds, rain showers and USB charging stations. Plus, the whole hotel is a Wi-Fi hotspot.

TripAdvisor Traveller Rating

Based On 2132 reviews

  • Official Rating
  • 470Rooms

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Platinum »

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Full Board meals, with unlimited dining available 24 hours a day. 24-hour room service.  Unlimited local and international alcoholic and soft drinks.  Snacks at set times.

Facilities ► View all

Two outdoor pools

Both with beautifully clear waters and sunbeds with parasols on the terrace.

Two main buffet restaurants

Open for buffet breakfast, lunch and dinner.

Kids' club

Open for ages 4 to 12 years with a range of activities, games, and a playground to enjoy at the hotel-run kids' club.

Rooms► View all

luxury room

Luxury room sleeps up to four with a king-size or two queen-size Dreambeds™ exclusively designed for Royalton, a rain shower, luxurious toiletries in the bathroom, Bluetooth audio station, USB recharge station, safe, coffee-maker, minibar restocked daily with soft drinks, water and beer, and an iron and board.

luxury limited ocean-view room

Luxury limited ocean-view room sleeps up to four adults or two adults and two children. With a king-size or two queen-size Dreambeds™ exclusively designed for Royalton, a rain shower, luxurious toiletries in the bathroom, Bluetooth audio station, USB recharge station, safe, coffee-maker, minibar restocked daily with soft drinks, water and beer, and an iron and board.

TripAdvisor Reviews Show more reviews »

Great relaxing vacation spot!

We stayed at the Royalton for 5 nights. We booked the Diamond Club and Adult Only Rooms and pool area. We actually enjoyed the Adults Only Pool area better than the beach area. There was more sun overall there. Jose & Wilfredo at the Adult Pool were amazing. They were friendly and accommodating. Wilfredo brought waters around to everyone without asking. Piña Coladas were fantastic. Just a couple of real nice guys. We would come back just to see them again. The rooms were very nice and were kept clean all the time. Turn down service was given at night. We had an Ocean View room and the scenery from our balcony was breathtaking. The food was good. Some of the restaurants were better than others. The main buffet was great for breakfast and lunch. We didn't care for the buffet at the Italian restaurant for lunch. Opa offered a nice lunch as well. Our favorite restaurants were Zen and Cavas. Our butler, Pablo, was very nice and helped us with a room change and dinner reservations. Everyone in the Diamond Club Lounge were extremely pleasant. My husband and I have not relaxed as much as we did this past week. We will definitely return to Punta Cana!More

LIZPENN, NEW YORK

Fantastic stay!

Overall, it was a great experience. Everyone was friendly and went out of their way to make sure your needs were met. Our teenage daughters were never bored. Food: We only ate at four of the restaurants; Hunters Steak House, Zen, The main buffet, and Under the Sea (Memories). All of the food was delicious, and there was a wide variety at the buffet, but not so many choices at the steak house, and Under the Sea hardly had any seafood. We never had to wait long to be seated, and all of the staff was kind. Shoutout to Martinez, a waiter at Zen and the buffet. He was very kind and attentive. Activities: Every day there was different activities by the infinity pool. Yoga in the morning, some kind of game like horseshoes or soccer mid afternoon and water aerobics. The two main staff that always made it fun were Francel, and Francis (Happy face). They always included everyone. The bartenders at the dips bar always looked happy, and joked around with us. Carlos from the spa was always walking around, and was very informative on the treatments at the spa. Rooms: The rooms were beautiful, and always clean. They were cleaned daily. Our rooms were cleaned by Carmen and Georgina. They came to clean every day and sometimes twice. They always did a great job. Our view wasn't the best because we were in Block 1 in the back of the building, but they still made the service road look nice with some flowers. They only bad thing about the room buildings is there are no elevators. Grounds: The entire place was beautiful and always clean. The beach was fantastic, with lots of chairs. People did save chairs around the pool, but there was always enough chairs. We also never had the towel problem that most people complained about. At night we sat in the main lobby, and the view was gorgeous.More

mcampbell7798, Reading, Pennsylvania

Amazing Family Vacation with Swim Out Room

We stayed at the Royalton Punta Cana from January 9 to 16 - it is an absolutely beautiful resort with beautiful beach and pool areas!! I loved the room from the minute I saw it. My daughters (10 & 13) loved the swim out room (so did me & my husband) and we spent a lot of time there!! It was like having our own private pool! We also loved being in the Diamond Club - never once did we have to play the "towel game" there was always a spot on one of the beach beds in the Diamond Club area - no matter what time of day. Our Butler Osiris was great - he continually checked on us to make sure we had everything we needed and to make dinner reservations for us. We made use of the room service more than once - and always got the correct food. There were a few people who made our stay really amazing - one was our maid Carlos Mady. Our room was always spotless after he was done and he was very helpful and friendly....he was always around if we needed extra towels or anything for the room. This guy is a really hard worker and we were definitely happy to give him a tip each day! He was deserving of it! We really enjoyed the food at this resort. The buffet was great with lots of choice. Our favourite dinner spot was Hunters Steak House. The food was always cooked to perfection. We met a really nice waiter there named Elwin who was really friendly and provided great and fun service. We actually saw him at the buffet and we went to Hunters again on our last night and asked specifically for him. If you are going to Hunters I would suggest asking for Elwin - what a great guy!! Our second favourite restaurant was Yen - very fun for the whole family and great food. We also enjoyed Under the Sea at Memories and Opa. This is a great resort, I would really recommend Diamond Club and a swim out room - not sure how we can ever go back to another resort and not have a swim out!! Just to mention, I never saw a single bug in our room the entire time we were there (I saw another review mentioning bugs in the room). The only thing I will say is beware of the guys trying to sell the time shares. We got caught coming back from dinner one night....we thought this was just a guy being friendly. When he invited us to a "VIP Breakfast" I immediately became suspicious (and then remembered someone else's review warning of these guys). We did not attend the breakfast...just give them a friendly "no thank you" and that'll be the end of it!! I found all of the staff at this resort friendly and helpful. It is amazing what a tip few dollars will do too - most of the staff are very deserving of it. We had a great time and would go back in a heartbeat!! Until we meet again Royalton Punta Cana!!More

Connie B, Baden, Ontario, Canada

Very good place & fantastic staff

Had a great time with very few niggles. The staff at the lobby bar, Dips bar and the games staff were so professional and excellent which made our stay so memorable. Rate the staff 5 star however for the hotel to be 5 star in my book need to carry out a few suggestions. 1. Menus should be displayed outside the a la carte restaurants as there are people who have various allergies, vegetarians, don't eat certain meat etc can decide before hand to go or not. 2. Need to have a coffee available with disposable cups for early morning sunrise walks 3. Sound quality at the theatre needs a lot of improvement. 4. Time share reps are too persistent. 5. Need to have more towels as they run out quickly. On the whole a great place, fantastic staff and I have to name them as they felt part of our family. A very special thanks to Nemo, Capuccino, Franciel, Francis, Nafthali, Marcos, Odalin, Pepe, Bertoni, Maria, Natalie, Margarita, Blindy, Jorge, Francesco Castro, Adriana, Zoribel. I am sure there are others who I can't remember of hand but thanks to them also. Last but not least our Yoga instructor Michelle who has given us a new buzz to carry on Yoga with her brilliant classes which will be very sadly missed. We did the Outback Safari which was very good and our hosts Ramon & Edie were so much fun to be with. Definitely return to Royalton again to see the loving Royalton family.More

sunilspgp, london

excellent holiday

Just back from a week away with family (another couple),we had what can only be described as a first class all round holiday. Most of all topics appear well covered in previous reviews. All I can tell you of our exploits,we were checked in on the coach on the way to the hotel so that saved precious drinking time!. After having a quick beer,off to the room, the room was clean and functional, spacious with a walk in shower. Food was excellent in the main buffet, plenty of choice including a separate pasta and pizza station cooked to order. We tried all restaurants (except tapas) and they were excellent, if they are full they give you a pager and you go for a drink. We ventured over to Memories to eat in the sea food restaurant again same drill first class. There was never a wait for a drink even around the pool they come around all day and get your order so it is really chill time. At lunch time there is an outside burger bar, this is great as you just go and get your food without having to get dressed. Weather was great hot and bright everyday,there are enough sunbeds both on the beach and around the pool,however there are the sad sacks that insist on keeping their towels overnight and rushing down from about 6:30 onwards,really?,we never had a problem. Both the pool and the sea are hot and great to swim in. All in all we enjoyed every aspect of the holiday, the question is would we go back - well we have just booked the Royalton Jamaica as we were impressed with the Dom Rep, however we will return to this hotel as it ticked all the box's. To finish off all I will say is book,go and you will not be disappointed as long as you wish to enjoy yourselves.More

Paddy396, northern ireland

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