Royalton Punta Cana  

This new beachfront hotel joined the Thomson Platinum ranks in November 2013, and offers All Inclusive with the luxury factor turned right up.

You won’t be stuck for things to do at this new All Inclusive hotel – it lines up ten restaurants, ten bars, and has a waterpark just next door.

The whole hotel is well-stocked with little luxuries. The rooms get a special mention, thanks to their big beds, rain showers and USB charging stations. Plus, the whole hotel is a Wi-Fi hotspot.

TripAdvisor Traveller Rating

Based On 2309 reviews

  • Official Rating
  • 485Rooms

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Platinum »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Jetlag-busting flights on the spacious Dreamliner
  • Enjoy complimentary drinks
  • Extras for Premium Club guests including UK airport lounge from 1st May

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Full Board meals, with unlimited dining available 24 hours a day. 24-hour room service.  Unlimited local and international alcoholic and soft drinks.  Snacks at set times.

Facilities ► View all

Outdoor pool

With a terrace dotted with sunbeds and parasols. There's a pool bar in easy reach, too.

Two main buffet restaurants

Open for buffet breakfast, lunch and dinner.

Kids' club

Open for ages 4 to 12 years with a range of activities, games, and a playground to enjoy at the hotel-run kids' club.

Rooms► View all

luxury diamond club double room

Luxury diamond club double room sleeps up to four with a king-size or two queen-size Dreambeds™ exclusively designed for Royalton, a rain shower, luxurious toiletries in the bathroom, Bluetooth audio station, USB recharge station, safe, coffee-maker, minibar restocked daily with soft drinks, water and beer, and an iron and board.

Diamond Club benefits come with this room which includes access to the Diamond Club VIP Lounge with premium drinks and snacks, personalised check-in and check-out, dedicated butler service, distinct wrist bracelet, exclusive beach area with a dedicated bar, pillow menu, continental breakfast service in the Lounge, upgraded room service menu, free early check-in and late checkout when available, in-room luxury amenities, robes and slippers, 10% discount on spa treatments and hair care.

luxury room

Luxury room sleeps up to four with a king-size or two queen-size Dreambeds™ exclusively designed for Royalton, a rain shower, luxurious toiletries in the bathroom, Bluetooth audio station, USB recharge station, safe, coffee-maker, minibar restocked daily with soft drinks, water and beer, and an iron and board.

TripAdvisor Reviews Show more reviews »

Great for the price!

We walked down the beach to the Hard Rock, snuck in (even though some random person told us we couldn't, we think he was looking for a bribe) and found the Royalton to be way more fun. Everything at the Royalton and sister hotel Memories Splash was closer and seemed more like an entertainment park. I make this comparison to the Hard Rock, which was expansive and seemed kinda lame. If you booked at Hard Rock, it looks very likely that you could be placed in a building, I'd almost say compound, very far from the beach. Royalton was the best, Memories you take a short little shuttle, like 1 minute over to the Royalton for beach access. Memories is definitely better for kids. We took a shuttle over to Memories Splash to use the water park for a couple hours. It was fun! We also went to the Cantina in Memories Splash and thought it was great! The best part was the beach and pool, the main reason we went in February. It was beautiful and warm every day. Don't bring pants! It's pointless. :-) I give the place 4/5 stars for 2 reasons. The liquor is all cheap crap and it seemed like you needed to tip the bartenders to get anything really alcoholic. The confusing part was it being all-inclusive. Everyone is looking for a damn tip, some deserving, some not. On a side note, random dudes will be at the airport trying to tote your bag 100 ft to/from the curb and want a tip. We paid $40 for 2 people to ride in a van taxi to the Royalton. I felt like it was the "American Price", maybe try to haggle. Cheers! :-)More

Matt H, Guilford, Connecticut

Good Resort

This is a Friendly resort but the construction of this new resort missed the mark on Handicap accessibility it only has one small elevator for this entire large resort that is used for luggage and guest use the resort rooms are contained in several three story walkups with no elevator.The resort itself was very nice and friendly with a great beach and a special diamond club which we stayed. they could use some more ramps for the handicap. I would return and reccomend the resort to friends Also had a great Butler by the name of Franklin Rosario who made my stay greatMore

Harry C, Maryland

Book elsewhere if possible...

I don't recommend this resort nor would we ever return. It was my husband and I's first all inclusive and for the price we paid for the Diamond Club upgrade which gets you nothing special or great, except chicken wings and premium liquor at the Diamond Club bar? Big whoop. Here's a rundown of my review below: don't forget your sunscreen as the resort charges $40 USD for a regular bottle, bring your own beach towel, don't opt for the main floor of Building 6 if rain is in the forecast - SEWER BACKUP, LOCK UP EVERYTHING including your suitcases when you're not in your room - THEFT, don't bother to upgrade to Diamond Club. - THEFT: although we were not personally affected, a few members of our group were. Suitcases being rummaged through, MONEY MISSING and even made an attempt to steal a pair of Michael Kors sandals. They had neatly placed the sandals far under the bed in hopes that she would forget she brought them! DISAPPOINTING, we have never felt so unsafe with our belongings, EVER! - Diamond Club beach area - DON'T BOTHER! No one regulates this "Diamond Club only" rule and guests from Miracles use this area as well, no one regulates anything so you will NEVER find a cabana or poolside lounge chairs unless you're out there by 6am to put towels and personal items to reserve them. The only regulation they have in place is the "DC Adults Only" pool, if you have the wrong coloured bracelet, they're on you like a hawk. TOWELS, better off bringing your own, seriously. You will NEVER get a towel after a certain time in the morning. Who wants to wake up before the crack of dawn on vacation just to do this? - SEWER BACKUP: we were unfortunate to be on the main floor of Building 6 which flooded due to the heavy downpour that day. Sewage was rushing out of the toilet and shower, it was DISGUSTING! The smell was just HORRID in that building! We had to run around our room placing everything on higher grounds just in case and run to higher grounds ourselves as the pathways outside were also flooded. Luckily the housekeeping staff were right on it, however, the north wing of this building had it the worst and speaking to some of the people whose rooms were affected the most, they were not compensated whatsoever! There was no communication from hotel management, no one to be seen but housekeeping staff who tirelessly swept and swept and swept the water out! I'm glad they bleached everything, but I still wouldn't go barefoot at this resort. It is no fault of the housekeeping or maintenance staff, but investors and owners should care more or at least do some upgrades on the property as this happens every time it rains and these poor workers are doing the best they can. - Our butler disappeared after our first hour there, never to be heard or seen from again. He ushered us from the Diamond Lounge straight to our rooms, rushing us when we had stopped to look at the spa and restaurants. We are grateful for Victor (Diamond Club butler) who stepped up to the plate, had he not attended to our group, our trip would've been much, much worse! He did an amazing job as our original butler (whatever his name was) had left us hanging high and dry. - Laundry service: we had gone on a dune buggy excursion and our clothes were filthy, especially our backpack. I went to ask the service desk at 4:30pm if they accepted backpacks, after watching him make many phone calls, they advised us yes, however, I would have to stay in my room and they will be there shortly to pick it up. I waited 4.5 HOURS and no one showed up. I called Blue Line (laundry service) and the lady was SO RUDE, interrogating me as to who did I call, who was I speaking to and "the laundry girl is off at 6pm" so she put me on hold for 30 minutes and never came back on the line forcing me to hang up. I was NOT happy to say the least as I just wasted 4.5 hours on vacation sitting in my room! - Service: Waitresses and bartenders at the Martini Bar, swim up pool and DC bar were AMAZING! So friendly. The service at the restaurants were a hit or miss, but majority of the staff were friendly. - Nightly Entertainment: all entertainment shuts down by 10pm, not much to do at this resort at night. Pool closes at 7pm. Due to the poor weather, they had postponed and moved the All White Beach Party to the Disco which was full of kids 14 and under and played the same music over and over each night or you'd hear a minute or less of each song and it'd be onto the next one.More

DT_LC403, Calgary, Canada

Incredible Holiday

Last year, myself and three friends spent a week at The Royalton Punta Cana. We enjoyed ourselves so much, that, we decided to return for a second time and bring two more friends with us. Again, we had an amazing time and were treated to the full experience - Adults Only, Diamond Club. The staff and service - impeccable. Having access to the adults only pool was incredible. The pool was amazing. Lounge chairs and cabanas always accessible. Special shout outs to our bartenders - Wilfredo, Jose and Blindy. They provided exceptional service and we looked forward to seeing them and sampling their tasty drinks on a daily basis. We experienced gorgeous, sunny weather each and every day and also enjoyed access to the Diamond Club beach and beautiful turquoise water. The food on the resort from the buffet to the food service on the beach to the a la cartes - all were delightful and beyond satisfying. The selection of drinks were limitless and always refreshing and enjoyable. Wifi access on the resort and beach was an added bonus. Special thanks to our friend Juan Carlos (Resident Manager). He went out of his way to ensure we had a fantastic and memorable week. His kindness and hospitality was second to none. Lastly, if anyone is travelling to Punta Cana, this is the resort for you. The Royalton is amazing. We will definitely be back!! Melissa F. Nova Scotia, CanadaMore

Melissa F, Halifax, Canada

Fantastic vacation!

My husband and I were at the Royalton from Feb. 3-10 and we had a fantastic trip! The resort is new and beautiful, the rooms are just like in the pictures, luxurious, and the beach/ocean breathtaking! I also have to say that the personnel is very courteous and they always greeted us with a big smile and an "hola". Great service! I really like that you do not have to make a reservation to go to a restaurant a la carte. We tried them all and they are all good! The best we thought was the Italian restaurant. The food at the buffet is good (we only ate there for breakfast and our first dinner). My husband decided to take his diving certification while we were there and I have to make a special mention of the diving instructor Mathew. He was so professional, dedicated and kind, not to mention extremely qualified. He definitely went beyond our expectations. I truly and deeply appreciate all he did for my husband and I. Thank you!! I also have to make a mention of the captain of the boat. I think is name is Asento (I'm not sure how to spell his name). He was so kind and helpful, he took extremely good care of us, always assisting us with our equipment, getting in and out of the boat. Thanks captain!! Last but not least, Ana at the reception also provided us with exceptional service. She worked her magic and was able to provided us with a room upgrade even if the resort was packed. She was always pleasant and very professional. Thanks Ana!! The only little pet peeve I have was at the buffet. Making us wait at the entrance to be seated when the restaurant is half empty was ridiculous. Just let people walk in and pick their own table. Otherwise, a fantastic vacation and we can't wait to go back!!!More

Nathalie R, Chelsea, Canada

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