Royalton Punta Cana  

This new beachfront hotel joined the Thomson Platinum ranks in November 2013, and offers All Inclusive with the luxury factor turned right up.

You won’t be stuck for things to do at this new All Inclusive hotel – it lines up 3 pools, 10 restaurants, 9 bars, and has a waterpark just next door.

The whole hotel is well-stocked with little luxuries. The rooms get a special mention, thanks to their big beds, rain showers and USB charging stations. Plus, the whole hotel is a Wi-Fi hotspot.

TripAdvisor Traveller Rating

Based On 1922 reviews

  • Official Rating
  • 470Rooms

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Platinum »

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Full Board meals, with unlimited dining available 24 hours a day. 24-hour room service.  Unlimited local and international alcoholic and soft drinks.  Snacks at set times.

Facilities ► View all

2 outdoor pools

Both with beautifully clear waters and sunbeds with parasols on the terrace.

2 main buffet restaurants

Open for buffet breakfast, lunch and dinner.

Kids' club

Open for ages 4 to 12 years with a range of activities, games, and a playground to enjoy at the hotel-run kids' club.

Rooms► View all

luxury room

Luxury room sleeps up to 4 with a king-size or 2 queen-size Dreambeds™ exclusively designed for Royalton, a rain shower, luxurious toiletries in the bathroom, Bluetooth audio station, USB recharge station, safe, coffee-maker, minibar restocked daily with soft drinks, water and beer, and an iron and board.

luxury limited ocean-view room

Luxury limited ocean-view room sleeps up to 4 adults or 2 adults and 2 children. With a king-size or 2 queen-size Dreambeds™ exclusively designed for Royalton, a rain shower, luxurious toiletries in the bathroom, Bluetooth audio station, USB recharge station, safe, coffee-maker, minibar restocked daily with soft drinks, water and beer, and an iron and board.

TripAdvisor Reviews Show more reviews »

Very good

Just had a great 2 weeks the place is immaculate food is very good lots of restaurants to choose from the only negative is the bar staff are are bit hit and miss you tip them they are all smiles and if you don't they frown and ignore you which is really annoying but apart from it is one lovley hotel and every single maid or grounds staff always had a smile on there face and we're very friendly More

leann75,

nice vacation with some issues

We are family of 4 stayed at royalton in dec 14. It is a nice resort and in the plus side it is a quick transfer from punta Cana airport only 35 min, so if you are travelling with kids it is handy. Resort is really big and located on the beach. Next to royalton there is memoris where they have a water park. Ideal for kids. Kids club located at memoris and please keep in mind if your child less than 4 years old you won't be able to leave them without you at the kids club. They have babysitter service available on request at the guess service. The cost is 15 usd per child per hours and min 2 hours needs to be book with 24 h booking. What is not clear for me why they let you wait to be sited when the dinning hall is always half empty. And it is during breakfast, lunch or dinner. There are 3 a la cart restorant at the resort. One is Zen you need to book 24 h before, and it is ideal when you have kids. The other 2 are on the first come first serve bases. If you want to wait they are giving you buzzer it is not practical system if you have kids, especially if waiting time can be between 45 min to 2.3 h. They are not advising you to drink water from the tap that's why bottle water are in the room. I did not understand as well why it was small bottle 0.5 l we run out of it really quick and when you ask to replaces it can take up to 45 min to bring you water to your room. Staff is really friendly but somehow it felt that everything so slow and it doesn't matter what you ask for water or coffee in the morning. My husband had a problem with his stomach during the stay and he asked chef what oil do u use to cook, the reply was green and the other. We did not get what that mean. It says that swimming pool opens at 7 am however they start to clean it at 9 so you won't be able to go swimming while they clean it. Why would you say that it opens at 7? As I say it is a good facility and good resort. However I don't think that we be back to this one.More

bonjoursunshine, Nice, France

DO NOT EAT THE FOOD

We went to the Royalton in December with my husband daughter and children. The resort itself was nice, rooms great, beach fantastic, We would have had a great time but for the food. We became sick and spent most of our time in the washroom. We have returned home and still after a week all of are family are still not feeling well. We will never go back because of this reason.More

Diane P, Sudbury, Canada

I would recommend this resort & return as well

I stayed on the Memories side however I was on the Royalton side all the time. I went with a family group of 13 (8 adults, 5 children) from Nov. 26 - Dec. 3. We all really loved the resort and would definitely go back. However, upon going back we would choose to stay on the Royalton side. The Memories resort was great as well though! We just found the Royalton resort to be more elaborate and nicer. Beach: If you like rough waters and enjoy jumping up and down with strong waves this beach is for you. I personally love active water. If you want a calm beach I recommend going to a resort on the Caribbean Sea side of Dominican. Pool: We always went to the pool right beside the beach. It is more lively than the other family pool. The staff have different things going on throughout the day like dancing, games, volleyball, etc. There is a ping pong table near the pool under the canopy which is good if you want to play in the shade. Our favourite part about being at this pool was the swim up bar and Carlitos the bar tender. He was great! Always making us laugh, and making sure we were never thirsty! We was very attentive, fast at serving and very entertaining. Carlitos was by far the best out of all the Royalton staff. Speaking of the staff, they were all great! So friendly, always smiling always making sure everyone is having a good time. Food: Food was good. The only a la carte we went to (at the Royalton) was the Steakhouse and the food was yummy but I could say that the staff was a bit unorganized and made mistakes on orders. Many of us didn't receive all of what we ordered and we also had to remind them to bring out things that we asked for. The buffet was always good. On a side note, the Grazie restaurant is where they serve food 24 hr/day and it is also the only 24/hr bar. Entertainment: The entertainment was good. The only thing we wished could have changed was the time of the show. We always missed the show coming from dinner except for a couple of nights where we watched the end. It started at 9 and would end around 9:45, it would be better to start the show at 9:30 atleast. The disco was awesome, had lots of fun in there meeting people, drinking and dancing it was always a good time. The casino is a bit small but ok. Every Wednesday night there is the beach party; lots of lights, live dj, and guys dress up in light up costumes and walk on stilts its pretty fun, then a fire show is put on. It's amazing. Grounds: Well kept, and very beautiful. Do go to the coffee shop!(beside the martini bar; go there too!) haha Have some ice cream, frappuccinos, cheesecake, sandwiches, cookies and more. Everything there was delicious. The kids loved stopping there on the way back to the rooms. Do go to the water park it is tons of fun! And do check out the Under the Sea restaurant on the Memories side, the food is good and if Victor is serving you you're lucky! Thanks Victor for all you did for us! If you ever check out the main pool on the Memories side, stay for some aqua aerobics with Luis! He is great, so friendly and makes everyone have a great time! I'm probably missing a few things..but all in all it was a great vacation and I will definitely return to the Memories and Royalton resort.More

Ashley C, Mississauga, Canada

Just a great overall experience

Beautiful resort with great dining options and unlimited a-la-Carte options. The food was very good - many options. Really enjoyed the beachfront grill. Sportsbar was good but the Tv service was terrible (it was not high definition) and I would expect that at this resort. Don't get fooled by the timeshare presentation as the Bell Boys get a commission for pushing them Took the kids (3+5) and the waterpark at the sister resort was awesome for them. Beach is awesome - many chairs - and walking down the beach is surreal. Felt safe at night on the beach and quite an experience. *The D.R. President visited our hotel while we were there so the service and cleanliness were top notch at that point - so I am not sure if it always is. Would definitely recommend.More

Geetee21, canada

See all 1922 reviews »

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