Diamond Club luxury doubles can sleep up to 4 people. They feature queen-size Dreambeds™ exclusively designed for Royalton. Other benefits include a rain shower, bluetooth audio station, USB recharge station, satellite TV and Wi-Fi*. There's also a minibar - restocked daily with soft drinks, water and beer - plus a coffee maker, iron and ironing board.
Diamond Club benefits include dedicated room locations, access to the Diamond Club private lounge with premium drinks and a daily continental breakfast service in the lounge. You'll have a personalised check-in and check-out with personalised early check-in and late check-out. You'll also have a personal butler service, distinct wrist bracelet, and access to an exclusive beach area with a dedicated bar and waiter service - plus access to a private pool too. Other extras include a pillow menu, upgraded room service menu, in-room luxury amenities, robes and slippers. There's also 10% discount on spa treatments and hair care, a minibar that's restocked daily, preferential reservations in the à la carte restaurants and evening hors d'oeuvres and afternoon snacks in the lounge.
This Honeymoon adults junior suite is perfect for such a special occasion. They have spacious bedrooms with a king-sized bed, a sitting area and an inside whirlpool bath for an added touch of luxury. Plus, the balcony has views overlooking the ocean.
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Disappointed as last visited in Jan 2014, & now looking a little tied!
Booked diamond club just so that we could use the adult only pool area, however you need to have an adult only room category to use it, Thompson did not have this option when booking! I made this point to hotel management & after about an hour they changed our wrist bands giving us access. Food is good for an AI, but can be very salty. White wine in not drinkable.
Staff at adult only pool are fantastic, especially Jose Cedano & Wifredo
Very good free Wi-Fi throughout most of the resortMore
Grant B, 503900
Great holiday...could be perfect with some changes
Just returned from a great holiday, loved the place so perhaps I am a little too picky with my observations but feel they need to be said. We arrived on 25th and had booked the holiday for my Birthday which was 28th. Most Caribbean resorts provide an upgrade or some sort of treat for celebrations however we had one of the worst rooms, without a view of the resort, only the road which was used by the hotel staff. When we booked we informed them that it was my Birthday, this was on the booking when we checked in therefore we didn't think we would need to make staff aware. We spoke with another couple who received champagne in the room and it wasn't their Birthday so I find it strange that mine was overlooked. The food is fantastic in all restaurants, the buffet is the best I have experienced however it was very noisy with lots of screaming children...we don't have kids so I guess we are a little sensitive to this! This is the first hotel where we have been pestered by staff regarding upgrades or timeshares, I think management really need to take a look at this, nobody wants that on holiday. The beach is beautiful as are the pools, the staff at both are great and are so helpful and friendly. The drink selection is brilliant and we loved all the cocktails however the wine could be a little better...but its still drinkable :-).Loved all the entertainment during day and night, the team did a great job.More
A great third visit
My husband and I have recently returned from our third visit to this resort (Jan.15th-29).
Once again we enjoyed the wonderful hospitality and friendly atmosphere that is prevalent in this location.
It is obvious that the staff truly enjoys their work and we have now come to know many of them so well. A great "Hola" to Angel, Michael, and the rest of the people who go the extra mile in the Martini Bar...terrific drinks.
The restaurants are very good ...we especially liked Hunter's Steak House, Jade (new Asian), Under the Sea (next store at the Memories Resort), and the Buffet has so much variety of well-prepared food that you could eat there everyday and always find something different to have. The Mediterranean restaurant has a lunch menu of seafood dishes that are meant to be shared and the shrimp there is absolutely delicious.
Our room was spacious, had separate shower, toilet, and vanity areas that made it comfortable for two people to be getting ready at the same time. The housekeeping staff are constantly cleaning and polishing so that every section of the resort is very clean.
We enjoyed many hours by the pool where drink service and entertainment were first class.
There were evening theatre shows both inside and outside (Michael Jackson, circus aerial acts, live music of various types). There were several evenings where children's t.v. characters could be seen roaming the resort...Max and Ruby, Toopy and Beano, Mike the Knight. There were just as many adults having their pictures taken with them as there were kids.
We have to send our sincere "thank-you" to the Guest Services manager, Miguel, and his staff for the kind attention and hospitality shown to us and for his devotion to ensuring that all guests had their best possible holiday at the Royalton.
We certainly plan to return and highly recommend this resort to others...we feel as if we are now Royalton Loyaltons in what is known informally as Punta Canada.
Carole and Dennis
We stayed for 7 days, 6 nights and enjoyed every bit of it!! We upgraded to the Diamond club, which was a great decision! Lara was our butler and was great. He checked with us a couple times a day to make sure our stay was going well. He booked all of our restaurants for the week and we didn't have to think about it! We enjoyed the diamond club beach until mid day, then headed to the adult only pool, which was very relaxing! Jose the bartender made the best drinks!!! We enjoyed Hunters and the Mexican restaurant at Memories. Opa's was okay. The buffet in the mornings was awesome! We enjoyed our freshly made omelets! Our concierge, Reymundo, in our building was very friendly and enjoyed talking to him. All of the staff we had contact with was very friendly and helpful. A return trip is in our future.More
The resort is amazing!!! The staff waits on you hand and foot. Make sure you upgrade to diamond club for added bonuses. The pool bar is the place to be, it has a great staff there that's entertaining and really keeps the vibes alive. Excellent bartenders like Manuel, Victor Yanira, Maria, Lenny, and Yeison kept the crowd pumped all day. Whether you're playing a little water volleyball or just relaxing the party went on from 11am-6pm! The building service attendants are great too. Victor in building five was exceptional. This resort has everything from Japanese habachi to Greek cuisine. The excursions from Nexus tours are your best bet to have an exclusive good timeMore