Royalton Punta Cana  

This new beachfront hotel joined the Thomson Platinum ranks in November 2013, and offers All Inclusive with the luxury factor turned right up.

You won’t be stuck for things to do at this new All Inclusive hotel – it lines up ten restaurants, ten bars, and has a waterpark just next door.

The whole hotel is well-stocked with little luxuries. The rooms get a special mention, thanks to their big beds, rain showers and USB charging stations. Plus, the whole hotel is a Wi-Fi hotspot.

TripAdvisor Traveller Rating

Based On 2543 reviews

  • Official Rating
  • 485Rooms

Platinum

Holidays in premium hotels

  • 90% customer scores
  • Platinum Villas available
  • Platinum Cruises available
  • 20kg luggage allowance
  • 4T and 5T hotels

Find out more about Platinum »

Fly Long Haul

With Thomson Airways

  • Direct flights from 7 UK airports
  • Fly on the spacious new Dreamliner
  • Experience quieter, jetlag-busting flights
  • Enjoy complimentary drinks
  • Upgrade to Premium Club for additional benefits
  • UK airport lounge access for Premium Club guests from 1st May

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Full Board meals, with unlimited dining available 24 hours a day. 24-hour room service.  Unlimited local and international alcoholic and soft drinks.  Snacks at set times.

Facilities ► View all

Outdoor pool

With a terrace dotted with sunbeds and parasols. There's a pool bar in easy reach, too.

Two main buffet restaurants

Open for buffet breakfast, lunch and dinner.

Kids' club

Open for ages 4 to 12 years with a range of activities, games, and a playground to enjoy at the hotel-run kids' club.

Rooms► View all

luxury diamond club double room

Luxury diamond club double room sleeps up to four with a king-size or two queen-size Dreambeds™ exclusively designed for Royalton, a rain shower, luxurious toiletries in the bathroom, Bluetooth audio station, USB recharge station, safe, coffee-maker, minibar restocked daily with soft drinks, water and beer, and an iron and board.

Diamond Club benefits come with this room which includes access to the Diamond Club VIP Lounge with premium drinks and snacks, personalised check-in and check-out, dedicated butler service, distinct wrist bracelet, exclusive beach area with a dedicated bar, pillow menu, continental breakfast service in the Lounge, upgraded room service menu, free early check-in and late checkout when available, in-room luxury amenities, robes and slippers, 10% discount on spa treatments and hair care.

luxury room

Luxury room sleeps up to four with a king-size or two queen-size Dreambeds™ exclusively designed for Royalton, a rain shower, luxurious toiletries in the bathroom, Bluetooth audio station, USB recharge station, safe, coffee-maker, minibar restocked daily with soft drinks, water and beer, and an iron and board.

TripAdvisor Reviews Show more reviews »

2nd Visit

We have just returned from our second visit to the Royalton. As a family we had a fantastic holiday and a better time than our first visit which was January 2014. (also 5 stars) Over the last year the hotel has matured and improved in certain aspects however it has also declined in certain aspect which I will cover later. The hotel grounds and gardens are immaculate. They have matured over the last year and they are beautiful to look at. The shade cover over the kids pool is a great addition too. The whole resort is very clean and very beautiful to look at. The room we had was in block 3 top floor over looking the sea and pool. This room is in a Fantastic location and well appointed. The food was good and we enjoyed most of the a la carte restaurants. Our favourite this time was Under the Sea where we had great Steak tenderloin and Lobster. We had an excellent meal at Grazie and we also enjoyed our two visits too the steak house (prepare for a disorganised long wait and chasing the staff on our waiting time as they do forget people!) and to Zen. Mexican and Opa were both just ok. The downside to the holiday was the day time entertainments team. They were not very engaging (unlike our last visit) and treated the hotel like an 18-30's hotel with lots of drinking games and even music which contained the F@@k and S@@T words in them as midmorning music. This is not acceptable for a family hotel. Despite this they still handout cards and asked for us to mention how great they were on tripadvisor and facebook. Sorry guys and girls. My wife was also very disappointed that they did the yoga in between the pools unlike on the beach fronted pontoon as advertised and like our last visit. Surely Yoga is about relaxing and not amongst the table tennis table and sunbeds?? There were however the only negatives we experienced and would highly recommend this hotel to other people thinking of travelling. It is amazing and the beach is out of this world. We would return to this hotel again for sure however we may try some where else next time. We would definitely try a different Royalton as we like their style.More

Paul D, Kent, United Kingdom

Holiday to relax

excellent holiday fantastic hotel accommodation outstanding special mention to Eduviges Maria and Damavis in the Lobby Bar who looked after us each night, in such a pleasant and friendly manner nothing was too much trouble thank you guys! See you on NovemberMore

michelle c, Edinburgh, United Kingdom

Excellent Place for a Wedding

Trip: 2/25/15 - 3/9/15 My wife and I were recently married at The Royalton and it was about as perfect as I could have ever imagined. First, regarding booking. We used a local travel agent since we were having a wedding and inviting guests, so that's usually pretty smart. Our agent then had to go through FunJet to book everything, so it seems that there were countless middlemen. Funjet's wedding department is terrible. I don't know that it was avoidable, given our situation, but if I had to do it again, I would have our agent try and book it directly through The Royalton. I'm pretty sure Funjet is able to negotiate lower rates, so there's that, but it might not have been worth the headache. I just wanted to throw that out there first and foremost. Regarding the Resort: The resort itself is excellent! It is a smaller resort and relatively new and modern, which is exactly what we were looking for. We used Trip Advisor to pick this resort and based it on the size, age of the resort, amenities, and took all the negatives with a grain of salt. (there are a lot of very picky people out there) We arrived a day earlier than our gests so that we could get familiar with the resort, meet with our wedding coordinator (Royalton employee) and get a much needed massage at the spa. Going into this, we really didn't know what to expect. My wife attempted to communicate with the staff via phone and email prior to our trip with regards to coordination of spa (hair and make up, ect), but there was a clear language barrier and they were very slow at getting back to us (which looking back makes sense because these people are busy taking care of the guests that are there now and probably have little time to deal with things that are in the future). Rest assure, they will take care of you when you get there. Grounds: Very clean for as much traffic and use that everything gets. Most all of the restrooms were very clean, even in high traffic areas. The main pool bathroom tended to get a little dirty, but that's to be expected. There seems to be staff everywhere cleaning and making things look nice. Check-in: We were on our wedding so we opted to get the Diamond Club package, which I highly recommend for an occasion like this. We were greeted with a cold beverage, food snacks and warm friendly faces. We arrived a bit early so they were still cleaning our room. We met one of our two butlers, Gregory who showed us around the resort and ultimately to a buffet so we could get some lunch. Overall a smooth process, we just got their early so don't fault the resort for still working on getting our room clean. Once we got it, it was amazing. Swim out suite in the adults only section of the resort. Room: Awesome, swim out suite is the coolest thing ever. Ours backed up directly to the Diamond club pool. Step out and you're at the bar. Décor was modern and things were clean. We did have a small problem on our wedding night. It rained late in the evening and when we got back to the room, half our room was flooded due to the fact that our room was at the end of the hall. The building is open and the way the water blew in was all down our hall. Again, not the resorts fault. It was a pretty big storm. Nevertheless, we notified the Diamond club and they sent someone right away to clean it up. All tile floors so it wasn't a problem a mop and a squeegee couldn't fix. We went and grabbed some food at the 24 hour buffet and it was done by the time we got back. Pools: We spent the first few days at the regular big pool in the middle of the resort. It was good. Activities by the staff were fun and they were friendly. The girls loved the water aerobics. The bar service was just okay at this bar. One bartender stood out, Fabio. "For my family!" Super nice guy. Big smile, strong drinks. These guys deserve tips, so don't be cheap. A few bucks goes a long way. Rehearsal Dinner: Since our wedding was so small, it was really just a dinner for all of our guest the night before the wedding. It was at Opa and it was outside on a long table facing the water. AMAZING VIEW! I was not expecting it to be so great. The food and service was awesome as we had several waiters dedicated to just our party. The same wait staff worked with us for our wedding reception dinner as well. Wedding: Our wedding was absolutely perfect. We didn't know what to expect, but I can't imagine anything better. Our wedding planner, Emilee was great. She speaks perfect English and was on top of every detail. We met with her for about an hour several days before the wedding and everything was exactly as she said it would be. Our ceremony was on the beach which super close to our room so my wife was able to get ready in our suite while I dressed with the guys down a ways. Sound system was good and Emilee and the staff did a great job of keeping outside guests at the resort at a distance during the ceremony. Don't expect it to be completely private, it's a resort. If you want that then this is not the place to go. Reception Dinner: Our dinner following the wedding was at the steakhouse. This was outside under the covered patio. Food was awesome. We had rib eye steaks as big as the plate. The service was a bit slower here, but I think it was due to the fact that it was a Saturday and the steakhouse is very popular. It was not a big deal to us. Diamond Club: There has been a lot of debate on trip advisor about if this is worth it or not. I say it all depends on why you're there and what's important to you. We advised our guests not to get it due to the fact that they were only there for 4 days and that it would be likely that the amenities included would not be utilized as much. However, for us, once our guests went home and we still hand another 5 or 6 days at the resort, we used the hell out of those amenities. Our private butler service was great. Gregory was first, but then after several days he had some days off and then Pablo Martinez took over. Let me tell you, this guy Pablo is the man. He seemed to be everywhere making sure that the guests he was assigned had everything they needed. He even surprised us a few days after our guests left with a special in room breakfast and a bottle of champagne (usually not included with room service delivery). We also enjoyed the Diamond Club pool very much, as it is less crowded and quite. If you're there with your spouse or s/o, this is the way to go. Also, towels were never an issue at the Diamond Club. I heard a few complaints from our guests about there not being enough towels at the main pools. If premium liquor is your thing, it may not be worth it too much because you can only get it at the Diamond Club locations, which are just a select few places. You will not get premium liquor at the main pools and restaurants simply because they don't have it. What Can Improve: Timeshare sales people hands down is the worst part of this place. There is a guy that sat outside our hall, who although was a very nice guy, was somewhat of a pest about going to "The Presentation". If they eliminated that, the resort would be 5 star. Overall, our experience at The Royalton was great. We would definitely go back! Next time we might try their new resort that is a completely adults only place.More

gfw7897, Texas

Perfect Holiday

Have stayed a few times at Grand Palladium Bavaro - this time I tried out Royalton - and I like it. Nice beach, great accommodation and fine restaurants. This is really Caribbean feeling. Special thanks to the Martini Mix Bar: SuperCarlos, Christian & Kiuston - you should try their Mojito and Mamachuana ;)More

phoenixsg, Bielefeld, Germany

Beautiful resort

This was our first time in Punta Cana. The resort is well maintained and the grounds are beautiful. The rooms are tastefully decorated, clean and comfortable. Staff was all around friendly and helpful. Food was great. Great selection. I have to say that in all my travels to all inclusives the Royalton had the best fruit selection by far. Impressive. The beach was clean and the ocean a little rough. Chairs were always available and plenty. The water park at the neighbouring resort was very impressive. My only complaint about our experience was our departure experience at the airport. Chaos! For that reason alone, we won't be returning to Punta Cana.More

2ayearOntario, ontario

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