The luxury Riu Palace Aruba is as swish as they come, with 5 restaurants, a smart pool scene and a miles-long sandy beach on the doorstep.
A white-sand beach unravels beside the Riu Palace Aruba – the boardwalk is just steps away from the hotel’s huge pool.
Little luxuries pop up all over this beachside hotel. Breakfasts are washed down with Cava and the room menu features pads with a Jacuzzi® on the balcony. The whole resort is getting a makeover for summer 2015, too.
The Sayuri à la carte restaurant offers a variety of Japanese delicacies. Gentlemen please note long trousers are required to dine here. Two sittings are available - please reserve at the customer service desk.
Double room with garden view sleeps up to 3 adults, with 2 double beds - can be sold as a single. This room comes with free Wi-Fi, a TV, liquor dispenser and a French balcony. The image shows planned appearance.
My husband and I didn't want to leave. We slept great, had great meals, and relaxed completely either poolside or on the beach. The staff was friendly and helpful, always willing to help set up an excursion or make outside dinner reservations & recommendations.More
one of the best experience ever!!!!
o.k. when we got at the hotel there was a little bit of a problem with our room. No one seemed sympathetic to our dilemma not signature travel nor the personnel at the front desk no one..... no one except Richard the hotel manager!!! Yes that s right Richard upgraded us to a beautiful suite and made us feel like royalty!!!! He truly cares about the guests and wants everyone to have a great vacation experience. I recommend this hotel and the island of Aruba, the beach is amazing and the food top notch, thanks Richard.More
giuseppina0114, Montreal, Canada
Liked the resort but had bad experience with our room in block C
We stayed here from 02-16 September 2014 booking through Thomson's. Prior to our holiday I emailed the hotel regarding a room upgrade due to the bad reviews about the C block.
Our bad experience with the rooms happened on our first 24 hours in aruba. On arrival we were checked in quickly with a glass of juice and handed our card keys and wristbands. We were in block C we accepted that we had what we had paid for until we entered the room, the room had a kingsize bed for 3 adults! After paying over 5k with Thomson for 3 adults this was unacceptable. The room also had a shredded bed headboard, a smashed sink and the bath was very cramped and the water leaked around the sides due to the size however a nice terrace balcony unlike the majority in C block. We reported to the receptionist who wasn't very helpful or polite and just said we didn't expect 3 people of your size, How rude! the service at reception is definitely more of a 3star no where near a 4 or 5! She handed us the phone to speak with Myer the holiday rep for Thomson, although the receptionist should have done this for us. Myer explained that this is the room we had paid for although their should have been a pull out bed in the room on arrival, Myer said she would move us to a room in C block with 2 queen beds and a larger room with some compensation. Meanwhile, the receptionist said that she would put a pull out bed for our first night. After going back and for all night to the reception desk the bed did not arrive until gone 10pm after arriving at the hotel at 4pm!
On our second day we were given a larger room with a nice view of the sea, however a Juliette balcony. The room had the two queens and had what we really paid for. The bathroom was older however it wasn't broken and was all very good quality. The bedroom was very dated but had a nice minibar with named spirits and sodas and a walk in wardrobe with all the facilities of a 4.5star but it's décor was more of a 3.5star. The room was kept pristine clean with a nice turndown service and friendly cleaners. The room service was very nice too.
The C block is 50 years old compared to the barely 7 year old A&B block, although people complain about these blocks being dated they aren't it's just the Riu Palace's grand colonial style, however yes it could do with a lick of paint and some renovation work but I loved the grand décor in all parts of the hotels lobby, bars and restaurants.
The food was very good in all restaurants even buffet our favourite being Krystal although small portions, all food was definitely worthy of a 4.5star hotel and the waiters were generally nice too. The portions were huge in the steakhouse and the Japanese. the Italian has self service starters it's just your main and desert a la carte. Drinks are constantly flowing throughout your meal.
Drinks at all bars were very good quality and were named brands they more or less had everything, pina coladas were great! Entertainment was mainly dancing and very samey but that didn't really bother us.
Pool got very crowded as the hotel was so busy, you had to be up early to get a nice spot and the drinks service was slow. And you do have to be up early to book the nice restaurants but that's busy all-inclusives for you!
There is building work going on in the new Riu Palace Antillas next-door which didn't bother us in block c however some rooms in block A did have a view of the building work, they were moved the second day.
This hotel is being closed for renovation soon and is being completely remodelled to a futuristic bright design and will destroy the grand colonial style, which it doesn't need. Just a small renovation and lick of paint would be fine as I do love the style.
I would return but would book a better room in block A or B then this hotel would be worthy of a 4.5 star.More
Tomos B, Cardiff
Best Vacation EVER
1st - Do not listen to the uptight-annoying people writing poor reviews. Overall this was a strong 5 star hotel. We had the time of our lives and even on our 3rd day we knew we would be coming back to this hotel next year. Let me break it down for you.....
Check in: Extremely quick and easy. Our hotel room was not ready yet (2:00pm) and the front desk women knew we were drained. She had a waiter bring us two drinks and another bell hop took our bags. After we were completely checked in we were escorted to the buffet lunch downstairs. To eat and wait for our room. Our room was ready by 2:30pm
Buffet: Proper American Breakfast. Tons of choices. You can tell this hotel does mostly Europeans because including the American style food their were so many different cultural dishes, toppings, and charcuterie. Fresh smoked Salmon every single morning. Lunch had a different theme every day as well. Everything was hot, fresh, and served with a smile. They even have plenty of staff to get you drinks and are at your beck and call. We only ate dinner at the buffet once but it was beyond. Perfect cuts,fresh veg, fruit, carving stations, and tons of choices. You will never go hungry.
Sports bar: Yes it only have popcorn, nachos (amazing-old school neon yellow cheese) and sandwiches. It's a perfect snack bar. No one needs to go their for a meal. It's a snack bar for a reason. Especially from 5pm-630pm when you just need a filler.
Drinks: Not watered down. Maybe even too strong at times. After 8pm the patio bar is the place to be. Live music and just 100% relaxation. Never went Thirsty here. ;)
Rooms: Perfectly simple. We loved it. Great place to sleep, change, and watch the sunset from your porch. They are ordinary hotel room, but they aren't made you you to hangout in. They force you to go outside and get involved. Problem? NO! Mini bar was always restocked. Turn down service was great especially because we were not expecting it. Floors can get a little dewey but if you know that before hand you're fine. It's not slippery and your clothes do not get damp. Just remember to not keep your porch door open while the air conditioning is on......
Service. From begin to end the service was amazing. A few nights we didn't eat at the hotel. At other resorts I have been to if you don't eat at the hotel they frown. NOT HERE! The hotel restaurant reservation-ist gave us suggestions when we asked then proceeded to give us a menu book of restaurants in the area. **Flying Fish Bones is a must $32 cab ride - Not bad, it's a 30 min drive from the hotel*** Everyone was friendly, smiled, and treated us very well. No complaints.
Construction: It will be complete by November. The noise was very soft. We spent a lot a time on the beach and pool and barely noticed it. It's fine.
Hotel: If you are looking for a modern hotel this is not for you. This is a very laid back Euro-Spanish-India inspired hotel. Especially the furniture and architecture. The pictures are all spot on. If you don't like it then don't go. There isn't much to do after 8pm but the patio bar but it is very relaxing after a long day of activity. If you want more touristy loud music and crowds just head up the street where the mall is. Bright lights and activity.
Overall I was very impressed with the hotel. We can't wait to book our next trip.
Traveled: Sept 16-21More
Marie C, Boston, Massachusetts, United States
good enough for me
Just returned from here.
We booked knowing building work was in progress. Therefore we paid extra to stay away from the noise, in a junior suite.
buffet food excellent 3 times a day. If you cant find what you need here you are indeed a very fussy eater. There are four bookable restaurants in the hotel, steak house ,Italian , Japanese and fusion. We found the fusion the best. You need to book early in the morning due to limited spaces. Waitress/waiter service excellent. We usually tipped . Barry'bar outside gave good service and we usually tipped here as well (1$) a round.
The minibar in the room has four bottles of spirits(If you can drink it) together with a few beers renewed every day.
The entertainment inside was mostly ethnic dancing ,with carnival night on Saturday being the best , as you can have your photograph taken with the superb dancers in there very colorful costumes.
The usual problem, with people reserving sunbeds on the beach and around the pool before sun up ,and not using them.
It was very noisy around the pool area and close by the beach bar, due to the loudness of the music being played. It was always very windy, which is something you need to consider, however the wind was warm.
You will need to keep the air conditioning on 24/7 as the rooms/ clothes will get very humid. It may well get very well get slippy underfoot, just take it steady .This is to be expected.
All in all , a very good holiday.More
Items marked with * incur extra charges which are payable locally
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. Thomson reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions pleaseclick here
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.