The white-domed Riu Palace is a seriously elegant hotel. The wood-panelled piano bar is reminiscent of a private gentlemen’s club while the neutral bedrooms are the epitome of good taste. They’re spacious too, and the Junior suites come with lounge areas.
Outside, the terrace features sunbeds submerged in the water and a pagoda-like swim-up bar. Just beyond the pool lie the sands of Palm Beach.
On the food front, all inclusive buffets come courtesy of the chandelier-adorned main restaurant. For a taste of the Far East head to the minimalist Japanese eatery, Sayuri. Or make a reservation at Picasso-esque Krystal restaurant to try fusion-cuisine. Rounding off the à la carte line-up you’ve got a steakhouse and an Italian trattoria.
As for relaxation and entertainment, you can have a massage in the Vita Novus Spa, sign up for a game of beach volleyball or enjoy a beer in the American-style sports bar. There’s even a casino here.
Based on 2905 reviews
- Official Rating
Stylish 4T and 5T hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Minibar and regularly restocked liquor dispenser. Snacks at set times.
Facilities► View all
With sunbeds and towels.
Two sittings are available at this à la carte restaurant - you can reserve a table at the customer service desk. Just to let you know men are requested to wear long trousers and shirts for dinner.
The Sayuri à la carte restaurant offers a variety of Japanese delicacies. Gentlemen please note long trousers are required to dine here. Two sittings are available - please reserve at the customer service desk.
Rooms ► View all
double room with garden view
Double room with garden view sleeps up to 3 adults, with 2 double beds - can be sold as a single. This room comes with a TV and a liquor dispenser.
junior suite with limited sea view
Junior suite with limited sea view sleeps up to 4. With hydro-massage tub in bathroom.
TripAdvisor Reviews Show more reviews »
Positives Dream island and location. Plentiful food and drink as all inclusive Sunshine and perfect beaches Very pleasant staff Fridge full of beer and optics in your room Location on the beach front Safe and friendly neighbourhood Negatives Serious lack of evening entertainment Lack of alternative bars Lack of sun beds for number of guests Overpriced treatments Went with another couple who all enjoyed the holiday. Overall this is a wonderful hotel but needs renovating and provide more evening entertainment especially for the price you payMore
Large group vacation
We were a group of 19 people- 10 rooms. Our rooms were spread out all over the resort, but this was no problem. We found the food to be excellent, but had trouble making reservations in the ala carte restaurants. We had to split up into smaller groups at all except the steak restaurant. The seating times were not convenient- 6:30 is too early and 9 is too late. The spa at the resort was excellent. Massages were awesome. The resort is beautiful and spacious. Rooms are good not excellent, but that is not where you spend your time. Reserving chairs on the beach and by the pool was a problem. Someone needs to work out a better system. Overall this was a very good experience for the whole group. IF you remember that you are not in a 5* resort in America you will have a great experience.More
My husband and I stayed here for our honeymoon. Our dream was always to go to Aruba, and we chose Riu because it was all-inclusive and because it looked beautiful in the pictures online. We expected a week of luxury , relaxation, and happiness and this awful place truly ruined what was supposed to be the most important week of our marriage. To start off , when we arrived, at 4pm, the room WAS NOT ready so we had to mull about the property in our travel clothes (jeans in 95 degree heat) for two hours with all the other guests who were also waiting two hours post check in for some reason. (Check in was supposed to be at 3pm) Then we were finally allowed to go to our room ( A jr. ocean view suite) and we were disgusted immediately. The room was dirty and smelled of smoke and mold. (despite the fact that I requested a non smoking room). I am not high maintenance and not a high end type of person .....trust me, I am not a 'travel snob' at all...This room this room was nasty, like one in a $20 per night econo -hotel. The bathroom was filthy with peeling paint and a toilet that kept overflowing the entire time. The couch had brown stains and smelled horrible. The AC barely worked, and the ceiling had big brown stains as if it leaked all the time. And to boot.....Instead of the king bed we requested for our honeymoon, we were given a room with two full size beds. I immediately complained, and they sent a man up to TIE THE TWO BEDS TOGETHER WITH AN OLD ROPE !!! I am not kidding, they tied an old frayed rope around the two beds and put a mattress topper over it Througout our entire honeymoon, the beds kept seperating and I kept falling in between them. It made sleeping difficult, and intimacy even harder. I requested a room change and they rudely refused , they said the hotel was full. I actually cried the first night , and my husband was in a bad mood too, because we just wanted to sit down and enjoy a bottle of wine and romance in our room and the dirty couch, sagging tied together bed, and moldy smelling room made it impossible. We paid A LOT OF MONEY for this fine trip, and we felt terribly deceived and overwhelmed with disappointment. The hotel itself was not too nice either. The elevator was slow , and there weren't enough of them so there was always a five to ten minute line to use one. And there was no ventilation or air conditioning in the elevator so it was stagnant and hot and SMELLED REALLY BAD !!! The restuarants and food were a huge disappointment. The food was bland, the choices were very limited, and the portions were extremely small. (My husband was starving an hour after eating at the sit down restuarants). The restuarants were very tiny and they rushed you out of there, plus you have to get up early and stand in a ridiculous line to book them. The dinner and lunch buffets were lackluster.... it was the same food every day and there were flies and birds helping themselves to all the food with no staff doing anything about it. I actually witnessed a bird flapping around in the mashed potatoes, pecking away while staff just stood there. The drinks were pathetic - tiny little 5 ounce plastic cups of whatever drink you request, and they are watered down, weak, and they use cheap bottom shelf alcohol for everything. No alcohol service on the beach, and you had to wait in line for 15 minutes for each drink you wanted. My husband would go order four drinks at a time, which was equal to one normal sized drink. I am serious, not exaggerating !!! There are very few wine options, if you are a "wine person". They 'unlimited room service menu' is a joke....the room service breakfasts consist of a hard boiled egg and stale pasteries. The snacks on the room service menu consist of cheap tortilla chips with cheeze whiz on them, a tuna salad, or a bagel. That is all......I am serious. I kept calling the nachoes "Nachoes a la 7-11" because that is what they were like. They were good, but not the romantic honeymoon room service food we were anticipating. We were misled by our travel agent that this place was perfect for a honeymoon and that we would be treated like royalty and spending a week in the lap of luxury. RIU didn't even acknowledge that it was our honeymoon, and our Travel Agent requested the HONEYMOON PACKAGE !! When I asked about it, they said the tied together king bed and the candle they left in the room was the honeymoon package. The worst part is that the service was AWFUL. When I spoke to the manager about changing our room she acted annoyed and like she didn't even care. Apparently a lot of people were complaining because there was a waiting list to get an appointment to discuss my complaints with her. There is also no entertainment at night. All the other nearby resorts had bands playing, dancing, shows, things going on at the pool or beach at night. This place was dead. By the 4th night, my husband and I were so incredibly disgusted with the poor quality food, watered down tiny drinks, nasty smelly room, and awful service that we began going other places within Aruba to eat and drink in the evenings. We then began to enjoy ourselves. Aruba is beautiful, and the pool and beach at Riu is beautiful, but the hotel itself is vile and the service is appaling. Do NOT COME HERE FOR A HONEYMOON......you will be led to expect a luxurious romantic experience and will be greatly disapointed. The all inclusive concept is not worth it if you come here......spare yourself the disappointment and stay at the Hyatt , Westin, or Marriott and just buy your food and drinks. Our plan is to go back for our 5th anniversary and to stay at one of those places so that we can get back the romantic honeymoon that RIU PALACE RUINED !!!!More
Rainbow4059, Old Bridge, New Jersey
We went here on a quick last minute 5 day vacation and my wife and me had a great time. I found the service great from everyone that worked at the Riu. The food was very good at buffet and the steak and seafood A La Carte was also very good. The location of the Riu is perfect and you can walk to some shopping or a short bus ride to city. We had no trouble getting beach towels and the service at swim up bar was quick. Loungers at pool and beach were plentiful and we never were without one. You must get up early if you want a beach cabana but that is the same at any resort we have stayed at and my wife is always up early so we always had one when we wanted one. Our first room had a strong cleaning smell when we arrived but we were given another right away. We had a quick check in and did not wait for anything in our five days so it really was a great vacation and I have nothing negative to say about this Hotel, we will be going back in the future.More
Gerry M, North Bay, Canada
RIU Palace Aruba
We just came back from Aruba yesterday. We stayed at RIU palace and were very happy about the room and the food. The only problem was that we could not book dinner at their best A la carte restaurant, the steakhouse Nautilus because there was a long line up at 8 am every morning. I don't know whether or not they have a system to identify the ones that double dipped ie: booking several times the same stay. The buffet is good. They don't have a lot of umbrella or those straw hut shelters. People would go there and "reserve" them all day. I have seen people leaving the shelters but hanging their bags there to discourage others from using it. I find that practice very selfish. My sister and I found one and we did not see anyone sitting in it. As we were dragging the chairs in there, a female came over and used it. She told us that we should have asked because she was using it. We did not see anyone sitting in there to ask. She pointed to a male who was sitting way outside of it. I am wondering why these people who want to stay in the sun would like to "reserve" a hut. Any way, I think that the hotel should do something to discourage this practice.More
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