The luxury Riu Palace Aruba is as swish as they come, with five restaurants, a smart pool scene and a miles-long sandy beach on the doorstep.
A white-sand beach unravels beside the Riu Palace Aruba – the boardwalk is just steps away from the hotel’s huge pool.
Little luxuries pop up all over this beachside hotel. Breakfasts are washed down with Cava and the room menu features pads with a Jacuzzi® on the balcony. The whole resort had a makeover for summer 2015.
TripAdvisor Traveller Rating
Based On 5747 reviews
- Official Rating
- Floors: 8 or 10
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Minibar and regularly restocked liquor dispenser. Snacks at set times.
Facilities ► View all
2 outdoor pools
The pools here take centre stage. The main one features a swim-up bar, in-water loungers and is just steps from the beach.
There are two sittings at this à la carte restaurant - reserve a table at the customer service desk. Just to let you know, men are requested to wear long trousers and shirts for dinner.
The Sayuri à la carte restaurant offers a variety of Japanese delicacies. Gentlemen please note long trousers are required to dine here. Two sittings are available - please reserve at the customer service desk.
Rooms ► View all
double room with garden view and french balcony
These comfy double rooms come with a French balcony that offers views of the garden. You'll also find free Wi-Fi and air-conditioning included.
suite with sea view, balcony or terrace and jacuzzi
If you're looking for that bit extra, these classic-style suites come with a Jacuzzi®. Plus, there's a balcony or a terrace with sea views. You'll also find free Wi-Fi and air-conditioning included.
TripAdvisor Reviews Show more reviews »
Wonderful Vacation at the Riu Palace Aruba
We stayed at this resort March 4-11, 2017. We are experienced world travelers and have stayed at AIs all over Mexico, Jamaica, and the DR. Overall, we were very satisfied with the Riu Palace Aruba. Check in was quick with a nice glass of sparkling wine, we were given the room we requested (building B junior suite ocean view, king bed with full balcony, high floor), and both the clerk and the bellhop were very pleasant and helpful answering our questions. Room: Our room was beautiful - nicely appointed, very clean, great view and lots of storage space (a full closet with plenty of hangars!). The bathroom was huge with a double vanity and large walk-in shower - we loved the rainfall shower head. The maid service twice daily was excellent. Food and Drink: We were happy with the bar service and drink quality at all of the bars. While all of the bartenders were prompt and friendly, a few really went out of their way (Kaylee and Johnie at the Lobby Bar and Javier at the swim-up in particular). We never had a problem receiving the premium alcohol we requested. We were surprised at how good the wines were - not at all what we have experienced at other AIs. The main buffet is HUGE, food generally very good (especially the fresh fruit and vegetables) but there was some inconsistency in maintaining temperature for hot foods. We preferred the Nautilus buffet for lunch - smaller and better temperature control. We only waited for seating at the specialty restaurants once (Steakhouse). We ate there twice as the food was very good - tender, well prepared steak, excellent fish. Also had excellent lamb at the Italian but did not enjoy the Japanese Pool and beach: Beautiful, never had a problem finding chairs with some shade around the pool and we did not reserve early in the morning. It was very windy. so we weren't inclined to sit at the beach although the water was warm, the sandy bottom clean and the waves very gentle. Service: Absolutely exceptional! Our minor maintenance issue (hairdryer not working) was addressed immediately. When my husband mentioned his eggs were cold, a chef came to our table and offered to make whatever he wanted. And finally Jose, our bellman, was very helpful on our last day. We never encountered a single staff member who failed to live up to this very high standard of service We would definitely recommend the Riu Palace Aruba!More
Jane P, 60859
Place was great except the musty smell in the room
We really did enjoy our stay at Hotel Riu Palace. The staff was great especially the entertainment staff. I would suggest bringing towel clips as there is a constant wind that will blow your towels. We also brought our own insulated cups which were filled with anything we asked for! We ate at the Japanese restaurant 1 night and the Steakhouse another. The steak restaurant was amazing!! I highly recommend. We arrived for dinner at exactly 630 without reservations and got right in but there were only the 2 of us. The only issue we encountered is the room smelled very musty and actually woke me up during the night. I had to spray perfume in the room several times a day to cover the odor which for the most part was unsuccessful! Our clothes all had to be washed, whether dirty or clean when we returned home! Downtown is only 2 blocks from the hotel. We visited 2 times. It was very safe and Would recommend shopping there for souvenirs as the prices are a little more reasonable. Go to Sopranos one night for extra fun! Great piano bar! The entertainment was awesome at the hotel, just went for a change of pace. I recommend you stay at the adult only resort if not traveling with little ones. Maybe the odor will be much better! More
I went here for my honeymoon with my wife and boy did we have a great time! I've been to Cuba, Mexico, Jamaica, Dominican Republic and I can say I never had such great food as we did here! The weather was great too because you would always get a nice breeze so it was too bad at any point. Would go back in an instant.More
Beautiful hotel- terrible food- Great Entertainment
My family and I visited the Riu Palace last week- March 11-18th. After doing my research I thought we would have had a wonderful experience. However, the food was awful for an all inclusive resort. Many people complained and nothing was done. We spend 4 of the 7 nights eating in the strip because we could t ale another bad meal. The food selection was the same each day and the specialty restaurants were mediocre at best. Lastly, I would like to mention that I always stay at a Riu when I travel as I think their resorts are on of the pat beautiful. However, the rooms in the Riu in Aruba were not impressive. The doors in each door shut very abruptly and loudly and caused a lot of disturbed sleep. The rooms were clean but just not impressive. Aruba is an expensive island and this Riu just didn't fit the bill. I would like to mention that the entertainment staff was incredibly friendly and talented. They had morning pool aerobics, music throughout the day and and afternoon interactive session with everyone in the pool area and dance classes. Entertainment staff deserved 5 stars! More
Lovely holiday, bad sunbed situation!!
Flight We (4 adults 1 toddler) flew from Gatwick with Thomson Premium service to Aruba on 9th August. The flight time was good at 8 hours 40 mins. On arriving in Aruba our luggage came through very quickly. We then waited around 40 minutes for the pushchair. No airport official seemed to know where the pushchair would arrive from. After asking numerous people we were told to ask at customs. We then had to wait to be escorted over the other side of the airport through security doors to find the pushchair waiting for us. We were the last on the coach. ð. Emma our rep handed us information packs which included registration forms for check in that needed to be completed. She also informed us the water was safe to drink in Aruba. Transfer, check in & room The transfer to the hotel was around 20 minutes and on arrival we were greeted with a glass of chilled sparkling wine and after checking in were given our room & towel keys and directions on how to get to our room. Our luggage followed very swiftly. We stayed in rooms 430 & 431 (junior suites with partial sea view). The rooms were spacious with a huge bed and walk in shower. Rooms are equipped with a stocked minibar and mini toiletries. We had a balcony with room for 2 chairs. Please note if you open the patio door whilst the air con is on the floor immediately becomes slippery and stays this way for a while. Our young grandson slipped whilst in our room and cut his lip (this was reported to the hotel & our rep). Our room was cleaned daily and replenished with clean towels and there was a turn down service each evening with a little sweet left on the corner of the bed. She would also empty bins and change towels if needed. Sunbeds/pool & beach The sunbed situation is absolutely diabolical! We noticed on one evening that someone had actually reserved their sun beds the night before. The hotel does nothing to police this problem. There are many early risers in order to secure their chosen spot. By 8am each morning most of the beds around the pool have been taken. The beach is another story, people wait to have the beds unchained to reserve them. Most of the sunbed reserving happens from 5am onwards. So set your alarm! The towel hut opens at 7am or before each morning to change your towels (it is located right next to the pool). The children's pool is very small there is a children's club (Riu land) next to the children's pool. The pools are clean and the beach spotless. You will definitely need towel pegs to keep your towels on your sunbed as Aruba is very windy. The sea is warm and sea bed clear from seaweed & stones Restaurants We ate mainly at the buffet which was excellent. We ate one evening at the Krystal. Unfortunately the advice was very sketchy they told us to get dinner for our grandson from the buffet as they could not cater for him or just order an adult portion. The table was covered in blonde hairs (not ours) and when our main meal arrived I was given the wrong main and when I questioned it the waitress said I had ordered it. It was risotto which I do not like so would not have ordered it. We ate at the steak restaurant also which was just ok, from then on we decided to eat just at the buffet as they served really delicious food. Sandra (public relations manager) was brilliant she was very helpful, polite and a credit to the hotel. They had a Violinist on Friday night in the buffet restaurant which was great which also ran theme nights. Capuchino was great for coffees and snacks during the day and also just before bed. The Sports bar is open 24 hrs serving drinks, hotdogs, nachos and popcorn. My husband used the gym and spa regular and said it was sufficient for a holiday workout. Trips We visited the butterfly farm which was lovely for children and adults alike and just a short walk from the hotel. Your ticket allows you to revisit anytime during your holiday. We also went on the Semi Submarine tour which was really interesting. If you want a chilled out relaxing holiday - go Aruba you'll love it :)More
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