The luxury Riu Palace Aruba is as swish as they come, with five restaurants, a smart pool scene and a miles-long sandy beach on the doorstep.
A white-sand beach unravels beside the Riu Palace Aruba – the boardwalk is just steps away from the hotel’s huge pool.
Little luxuries pop up all over this beachside hotel. Breakfasts are washed down with Cava and the room menu features pads with a Jacuzzi® on the balcony. The whole resort is getting a makeover for summer 2015, too.
TripAdvisor Traveller Rating
Based On 3948 reviews
- Official Rating
- Floors: 8 or 10
Holidays in contemporary, premium hotels
- Choice of dining options
- Room upgrades
- Properties score at least 4.5 on TripAdvisor
- Design-led properties
Fly Long Haul
With Thomson Airways
- Direct flights from 7 UK airports
- Jetlag-busting flights on the spacious Dreamliner
- Enjoy complimentary drinks
- Extras for Premium Club guests including UK airport lounge from 1st May
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Minibar and regularly restocked liquor dispenser. Snacks at set times.
Facilities ► View all
2 outdoor pools
Sunbeds and towels are provided.
There are two sittings at this à la carte restaurant - reserve a table at the customer service desk. Just to let you know men are requested to wear long trousers and shirts for dinner.
The Sayuri à la carte restaurant offers a variety of Japanese delicacies. Gentlemen please note long trousers are required to dine here. Two sittings are available - please reserve at the customer service desk.
Rooms► View all
double room with garden view
Double room with garden view sleeps up to 3 adults, with 2 double beds. This room comes with a TV, free Wi-Fi, a liquor dispenser and a French balcony. The image shows planned appearance.
junior suite with limited sea view
Junior suite with limited sea view sleeps up to 3 adults or 2 adults and 2 children. With free Wi-Fi and a hydro-massage tub in bathroom.
TripAdvisor Reviews Show more reviews »
Great location and pool area; rooms and food not good.
Pros: great location. Right near shops and restaurants in high rise section. Beach amazing and clean. Usually could find chairs at any time. Pool area was large and clean and fun. Staff seemed attentive, helpful, and pleasant. Beach area in front of the hotel was one of the nicest areas in the high rise section. Cons: The room...Smelled very strong of mold/mildew and in desperate need of a facelift. Our luggage and clothes still smell at home. I actually threw out a small bag because of the smell. King bed is actually to beds pushed together that weren't even the same height. The Food...Wow terrible. Breakfast and lunch by buffet only and neither any good. Usually not a big fan of buffets to start but these were terrible. Bland and overlooked all around. Only ate dinner once on site and decided to eat out every other night, best decision we made. Ate at the gourmet restaurant and neither my wife or I finished any of the three courses. Absolutely terrible, both bland and poor quality meat. Also wifi was a disaster and barely ever worked making keeping in top of work difficult. Overall: If they clean up the rooms to remove the moldy smell I would go back. I wouldn't eat anything but breakfast on site and maybe a salad from the sea,ad bar at lunch but the location, beach, and outside pool area are great. If you are paying similar price to the other resorts nearby I would go back. Don't stay here thinking you will save money by eating on resort for all of your stay. We knew we were not going to eat dinner on site so we weren't to thrown off by the poor quality of the food. Aruba is beautiful and safe and has wonderful restaurants so get off the resort and enjoy!More
woods0318, Harrisburg, Pennsylvania
Worst all-inclusive we've ever stayed at.
THE ROOM -Room # 1- smelled like mildew, the fan and the safe did not work. When I called down to the front desk NO ONE answered. I called the operator and asked to speak to the manager I was given the runaround. The manager offered to give my husband and I a new room. -Room # 2- also smelled like mildew, but the working fan made the smell a little more bearable. There was a constant sound coming from the Wind blowing through the door. It sounded like a cruise ship's foghorn. The sound was so loud and obnoxious that we left the door ajar anytime we were in the room and not asleep. -The pillows are tiny (a bit larger than a throw pillow) and the bedding is not what you would expect from a 4star resort. The only blanket aside from the stinky bedspread is an itchy fleece blanket. -The rooms don't have a tub-so good luck if you have children on vacation with you. - The "king size bed" was actually 2 beds pushed together. THE FOOD There are 4 restaurants on the resort. All of which require a reservation, which needs to be made 1-2days in advance. My husband and I ate at the steak house, and the Italian restaurant. The steak was cheap/fatty the wine was undrinkable swill (there was no wine list either) and meal was served with French fries. Not my idea of a nice dinner. The buffets also don't have much of a selection, and they are only open certain times during the day. If you are hungry when the buffets are not open, your only choice is hotdogs or nacho chips. (So if you are starving after a long flight- and it isn't buffet time, you are out of luck) The room service menu is a joke! There are 5 choices: Ceaser salad Green salad Veggie sandwich Nachos The RIU specialty is nachos, they have them at every meal -including dinner. POSITIVES Friendly staff Nice beach (but it's a public beach) same as every other beautiful Caribbean beach. Beautiful/safe island Good massage at the spa, however the spa was dark, small, and needs to be updated. The hot tub in the spa didn't work, and there is no other hot tub on the premises.More
Cheryl H, New York City, New York
The Palace is an amazing all inclusive property with 3 large buildings of rooms, 5 restaurants, a casino, white powder beach, 2 gorgeous pools complete with swim up bar and lounges in the water. This place is beautifully manicured and is very inviting and relaxing.More
Carol O, Cold Spring, Kentucky, United States
10 days of pure bliss
We came here on our honeymoon in June 2013. It was probably my favorite vacation to date. The hotel seemed outdated and old. Our room could've definitely used some upgrading, but it was fine. The food was spectacular, especially the specialty restaurants. Weather was perfect...PERFECT. People were great, friendly, resourceful. We did two excursions - the jeep tour so we could see all the historical sights of the island and then the Jolly Pirate snorkeling adventure. The Jolly Pirate was our favorite. BEST lunch ever. They brought on authentic barbecue that was TO. DIE. FOR. All of the boat workers were so fun! And, there was even a rope swing that you could swing off the boat from. I went on the back of one of the workers and we did a flip off of the swing, twice! It was really cool. You snorkel in 3 different spots, one being a WWII ship wreck, which my history loving husband was enamored with! We went off resort almost every night just to walk around the town shops and restaurants right in front of the resort. LOVED this vacation and are already planning our 8- year golden anniversary trip back here with another couple we met who were also on their honeymoon. Can't wait!More
Emily M, Milwaukee, Wisconsin
Great winter getaway!
I was very critical coming here as I read multiple reviews. Some not so favorable. I was looking for problems. We took a shuttle bus from the airport and stopped at 3 other resorts so my first impression was based on reviews I read and the visual of 3 others we dropped others vacationers at. The RIU is large and impressive. We were greeted kindly and someone took our luggage immediately. Check in was quick and efficient. Our room was large, very clean and pretty grand I thought. Bathroom had double sinks & a window. In room safe worked, decent mini bar, 4 full liquor bottles in a dispenser and a 1/2 size refrigerator with water, sodas and beer. Sliders to a large balcony with ocean view, just beautiful. The balcony had a drying rack which I thought was great. I read multiple reviews about afternoon sun making room hot. First we were here as a winter escape and wanted as much sun as possible and the heavy window curtains blocked any signs of sun light. The rest of our stay I purposely kept them opened some so I wasn't fooled into thinking it was still dark after sunrise. Reviews reported how humid and wet the rooms were so I planned accordingly. Plastic bags, Lysol for musty/moldy odors, etc. Sweat pants and extra clothing to sleep in to accommodate for keeping doors and windows closed and cranking the A/C to help with the humidity. This was never an issue for us. Actually couldn't get the room cooler. It took awhile for the warm/hot water to kick in during bath/showers. We had no difficulty getting a reservation at one of the restaurants. We got a restaurant reservation 30 min after the desk opened with no line and had option to have early or late seating. Some of the restaurants were booked so we were limited but since it was our first no problem. We ate at late seating at Japanese restaurant. It was ok. Our reservation ticket was incorrectly labeled for another restaurant but our name was on their list (which I pointed out). We were not turned away but I did have to point out we were on the reservations lust. Very limited menu couldn't choose sushi choices ð. Service was fair and you couldn't get mixed drinks only beer or wine. Honestly would have been better at open dinner buffet. We loved open buffet meals. Endless choices and delicious. We did experience differences in service some days. Some better than others but again good overall. Read a review that there was no beach bar attendant around to take orders. Not a problem for us as the beach was only 20 feet away. No problem getting up and getting our own. Several times while at pool an attendant took our drinks orders and came around with cold glasses of water but it took longer with attendant. Quicker to get up, take a dip and swim up to pool bar. Pool bar and sports bar ended up being where we hung out and Diego at pool bar and Ana at sports bar were so nice and attentive. Securing beach or pool lounge chairs did have us up and getting a spot by 7/8 am or picking was slim if any later in the day. This however is not exclusive to RIU. We had access to the adult only RIU Antilla next door which we used the pool at one day. We noticed overflowing garbages and floating debri in pool not so at Palace. We did not experience the entertainment much as we were too busy or too tired. Night beach party was fun. Daily pool exercising and Zumba classes were offered and really fun. We tried paddle boarding for the first time. Got a quick lesson which was enough although winds and water currents made it somewhat hard. Loved location and walked path/walkway several days. Easy to get taxi cab to downtown area ($11 one way) by stepping out front door and asking hotel attendant. Excursion desk was helpful and efficient. We did the off road Jeep tour (DePalm tour). We stopped at natural pool, natural bridge, chapel, lighthouse. Great way to see island and met some great people on tour. We did hear some people complaining but can say I would come back and had no complaints. Great hotel and great island. Can't wait to return. All inclusive was a huge draw for us.More
Nmerwede, Cranford, New Jersey
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