Hotel Riu Palace Aruba  

The luxury Riu Palace Aruba is as swish as they come, with five restaurants, a smart pool scene and a miles-long sandy beach on the doorstep.

A white-sand beach unravels beside the Riu Palace Aruba – the boardwalk is just steps away from the hotel’s huge pool.

Little luxuries pop up all over this beachside hotel. Breakfasts are washed down with Cava and the room menu features pads with a Jacuzzi® on the balcony. The whole resort had a makeover for summer 2015.

TripAdvisor Traveller Rating

Based On 5164 reviews

  • Official Rating
  • 3Buildings
  • 450Rooms
  • 3Lifts
  • Floors: 8 or 10

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee. Minibar and regularly restocked liquor dispenser.  Snacks at set times.

Facilities ► View all

2 outdoor pools

Sunbeds and towels are provided.

Steakhouse restaurant

There are two sittings at this à la carte restaurant - reserve a table at the customer service desk. Just to let you know men are requested to wear long trousers and shirts for dinner.

Japanese restaurant

The Sayuri à la carte restaurant offers a variety of Japanese delicacies. Gentlemen please note long trousers are required to dine here. Two sittings are available - please reserve at the customer service desk.

Rooms► View all

junior suite with sea view and balcony or terrace

These classic-style junior suites come with a balcony that overlooks the ocean. They have a US queen-size bed with an extra bed. Plus, you'll also find free Wi-Fi, and air-conditioning included.

junior suite with limited sea view and balcony or terrace

These classic-style junior suites come with a balcony or a terrace that offers partial views of the ocean. They have a US queen-size bed, with an extra bed. Plus, you'll also find free Wi-Fi, and air-conditioning included.

TripAdvisor Reviews Show more reviews »

Amazing hotel - an honest review!

We came here for a week as a family of 6 (all adults 21+) on our first trip to the Caribbean. This place is absolutely amazing - the island itself is the most beautiful place I have visited in 25 years of holidays and we all agreed you could not ask for more from a hotel than the Riu palace offers. I could not recommend it more... However like anywhere it has its room for improvements which I have noted honestly in this review. Location - absolutely perfect.. You walk out from the hotel pool straight onto the beach which also has sun beds reserved just for members of the Riu palace. If you leave via the front entrance, turn left and walk a few yards (no exaggeration.. It's footsteps away) you are on the main strip of gorgeous bars, restaurants and shops. We took a trip out to Oranjestad which cost 11 dollars in a taxi and had lots of designer shops plus a huge zara! Worth a visit if you like shopping and it's a gorgeous place like everywhere here. Also, only took around 20 mins on the coach from the airport to the hotel. Not sure what more you could ask for in terms of location.. 10/10. Facilities - again, perfect. The all inclusive package is amazing and they couldn't provide more if they tried. For those who enjoy a drink, alcohol is provided in all bars and is available 24 hours a day. The rooms are also equipped with free spirits (vodka, rum, whiskey) and mixers to drink at your leisure. Food is available somewhere at all times.. Aswell as the buffet and restaurants the sports bar has popcorn, nachos, sandwiches and fruit available at all hours and the coffee bar also has cakes and pastries throughout the day. At around 11.30am by the pool a chef comes out providing gorgeous healthy snacks such as fruit skewers and fresh fruit (and some naughtier snacks such as ice cream are available too). On the beach as part of the all inclusive deal you can snorkel, paddle board and have a go at kayaking for free! There is also jet skis, paragliding, crazy sofa rides etc for a charge. The beach is full of cute little shops and refreshment stands with some local goodies! As mentioned, the strip is a short walk from the hotel and there is a mini market and clothes shops etc for any necessities! The hotel provides clean towels daily and we received excellent service from the staff.. Rooms cleaned daily, all toiletries replenished when needed and you can ask for anything and the hotel will provide! Turn down service also offered each evening! The pool is lovely - pool bars and seats in the pool to keep cool as you enjoy a drink. There is poolside entertainment every day which is great for children and those who love socialising but also they don't force you to be involved if you don't want to! Yoga, volleyball, Zumba, Aqua arobics amongst other activities are offered daily, again no pressure or haggling if you say no! Casino is a lot of fun - though we never win and heard the same from others! Didn't use the spa or Gym so can't comment. We took two trips out with Thompson.. The glass bottom boat was good fun and interesting but made us all very sea sick! A good thing to do whilst you're here though. We also went to Palm beach island - the banana boat was a personal highlight and the place is picturesque but is very much for children!! There is snorkelling available and they advertise a water park but it's actually a few slides for children. Food isn't good here also, but we may be being slightly snobby as we are used to the food at the hotel!! Brilliant for children and would highly recommend for families with young ones - not so much for adults. Food - fantastic. All very tough food critics as a group of foodies but couldn't fault it! Fresh, tasty, huge range at the buffet for starters mains and dessert and the food in restaurants is gorgeous - only tried the Italian and the steak house but very very impressed! The food menu for the restaurants don't include vegetarian options but don't be put off!! We have a vegetarian in our family and we explained this to the staff and the chef at the steak house made her a special, delicious dish (a vegetable stirfry with extra chips!!) and were so friendly and relaxed about it! The staff go out of their way to make meals relaxed and pleasant for you.. They regularly come round to top up drinks and plates are cleared away promptly at the buffet. Restaurants provide waiter service that you would expect at any restaurant and food portion sizes are always more than enough. For any healthy eaters like myself you won't find it hard to eat healthily here (aslong as you can avoid temptation) breakfast lunch and dinner all offer healthier options and they are delicious. Always plenty of salad, fresh meat/fish and vegetables on offer. Saying that, the range of breakfast pastries, pancakes and doughnuts are very tempting! I think the food may be my favourite thing about the place! Just gorgeous. Also if you get a chance do try the ice cream it's fab. As noted above, food available at all hours of the day and there is a24 hour room service menu. You'll never be hungry. Restaurants are hard to book so have to be downstairs prompt at 8 to get a seat at some of them - particularly the steak house. Staff - wonderful, they do too much in my opinion!! Nothing is ever too much of an ask and they even come and deliver you drinks whilst you bathe by the pool! They are so welcoming and friendly and really make you feel at ease. Waiting staff are prompt and efficient at all meal times. Not one complaint to make about any staff members- security always on hand too if you do have an issue. Niggles - as I mentioned it's not perfect so do need to point out some negative points too... Starting with my tiniest niggle.. No baked beans at breakfast!! Only complaint about the food - the British love their beans with their fry up. Secondly, it's a noisy hotel, so if you wanted a calm and tranquil trip I wouldn't recommend it - as gorgeous and peaceful as the island looks there is a lot going on during the day by the pool and it does get noisy. In the evenings if you like to go to bed relatively early the evening entertainment goes on untill 11pm and is extremely loud and makes it hard to sleep. Saying that we were in the block above the stage so probably louder for us than anyone else! If you're likely to be up late each evening however it won't bother you! Thirdly, very hard to get space by the pool and we were out each morning at 7am putting towels down as was everyone else. If you're not too fussed about shade its fine as they provide extra sun beds you can just put on the grass. As mentioned there are also sun beds available on the beach. Overall the place is incredible Aruba is a must visit in my opinion. We had no children In our party but through observation kids seem to absolutely love it here and there is certainly enough to keep them entertained and food is very child friendly! Kids section offered at buffets and kids menu at restaurants. Thoroughly enjoyed my stay at Riu palace and would happily come again. Thankyou to all the staff here - all 6 of us had an incredible time. More

charliekelland, 504022

Nice Hotel!

I visited this property in May 2016. I went with my 12 year old son and best friend. It was a short trip (4 days) which was just enough time! The rooms were nice and we had a larger balcony on the 9th floor. Thoroughly enjoyed the view of the ocean and pool. The weather here is HOT!!! Make sure you bring lots of sunscreen. We constantly layered it on and it was never enough. Our Wifi didn't work well in our room. It was better in the hallways and lobby but it barely worked in the room. We ate at the specialty restaurants a few times and we really didn't enjoy the food in those. They didn't have enough variety for kids or vegetarians. But, the buffet restaurant was GREAT!!! That became our go to for all meals. The specialty restaurants do require reservations which you cannot book on the day of arrival. I think this is wrong and if there is room, they should allow for guests to book at anytime or even hold a few spots for guests that are just arriving that day. Also, bar drinks should be available in the buffet restaurant for dinner. The room service options are VERY limited. The pool closed around 6pm. I wish it were open longer so we could do a night swim. Beaches has 24 hour pools and it is great to go for a night swim after dinner. The pool area is large and nice. My only complaint is the entertainment staff that was playing some type of ball game in the pool with guests. They were a little rough and the ball hit several people not participating in the game on many occasions. The entertainment staff never apologized or tried to move the game out of people's way. The beach is great. The water is very clean and the beach is beautiful! The beds are VERY Firm!! I prefer this so it worked for me but my friend said it felt like sleeping on a board. Here are some things I would recommend to the hotel: * Need Ice Machines on the all floors. * Need Notepad and Ink pens in the room. * It would be great if there was a self serve ice cream machine in the buffet restaurant or the sports bar. The ice cream in the buffet restaurant is done via a scoop that gets really messy and several people touch it and drop it in the ice cream bins which isn't sanitary. * Offer another kid friendly drink other than 7/11. Something like Orange Crush, Sprite, Fruit Punch, etc. * Lastly, If they could put a path to walk on from the pool area to the buildings where the elevators are, this would be ideal. You have to walk around the bottom lobby area to get to the elevator banks when a small stepping stone path could eliminate the extra walk.More

angela S, 55229

Arubian nights

Just got back from Aruba were we had a fantastic 2 week stay at the Riu palace,highly recommended,quality of food was excellent and plenty of it,service was of a very high standard,island is about 20miles long and about 6 miles wide so only a small island but the beauty is amazing,we took the coach tour and also horse riding,those of you who like driving I would recommend the UTV mini jeeps,they look an excellent way of seeing the island..............the only negative if there is one is the wind/breeze,if your going in the near future take some big clips so you can clip your towel to your lounger otherwise you will be spending half your time trying to keep your towel on your lounger.........also last but not least well done to all the staff who made are stay a pleasant one,hope to see you again sometime.......More

1960Dasue, 186337

Family holiday

We first visited the Riu palace Aruba 6 years ago & promised ourselves we'd return. Well this year we did & it's changed quite a bit. The refurbishment has improved the decor, but I must admit I preferred the original decor. The room we had was a jacuzzi suite. Comfortable and spacious. The photo is of the view from our room #901. Absolutely stunning. We sat in the jacuzzi on a few nights watching the breathtaking sunsets. Staff we're amazing, always caring and never missed on replying "you're welcome" when you thanked them. We'd really like to mention Mercedes, a waitress in the main restaurant, who looked after us. When my wife was I'll she arranged room service hot her with some additional complimentarys. She is really nice. As they all were. Down side, having to get up at 5 in the morning to secure a beach hut, not good. It's a public beach though. However, as we walked along the beach ours was the only hotel where this was happening? & no we didn't have to but when you wanted a beach venue with a bit of shade... Suspect they need to put in more beach huts. We didn't visit the speciality restaurants so can't comment on them but the food in the main restaurant was nice enough with plenty of verity. The red wine was quite nice as well. Would we go back? perhaps in another 6 years or so. There's so many other places to visit and when you go back to a place you once visited, it's never the same.More

James T,

OKAY, was expecting more for The Riu Palace!

This is our second visit to Aruba, first time at the Riu. It may seem like I'm nit picking throughout this review, but I honestly feel like "the small things" is what makes or breaks an all inclusive resort for me. I have major mix feelings on this resort. Loved some things, liked some things and disliked some things! Unfortunately, I have more dislikes.... I think what it comes down to for me & my husband is that the Riu is just to big of a resort for us, didn't have that personally touch like we've experienced in other all inclusive. They don't need to remember our names, but I do like it when bartenders or servers remember we've tipped them well and go out of their way a little for us. LOVED: -The buffet for breakfast! It's huge with so many options for everyone, even GF bread for those with wheat allergies. -The beach is extremely clean, no one walking by harassing you to buy their items -Clean rooms, lobby, restaurants, bars, all the grounds, bathrooms in main area. -Huge pool with swim up bar! -Beautiful view of the ocean from room 0515, building A LIKED: -The buffet for dinner. Some nights were good like Mexican night & International Night. But they need to up their game in the dessert area for sure. -Bartenders in swim up bar were a hit or miss. Some were friendly, other were miserable & unfriendly. (Vanessa was great, Santa was not, seemed annoyed whenever she needed to make a drink with a blender!) -Beds were okay, a little firmer than I normally like, but not awful. You need to call and ask for more pillows though, they give you three "throw size" pillows on a king size bed. -Casino is very small and extremely smoky. Don't order any Top Shelf liquors or beer other than Balashi, you will get charged for it. -Shower in room has a great rain fall shower head but pressure isn't to good. DISLIKE: -Having to get up at 5:30am on vacation to score yourself pool and/or beach chairs. They don't have enough pool chaises for nearly half the guests staying here. AND there is more area for them to put them. -Lunch buffet was meh! Try to get there as soon as they opened cause nothing stays very cold in this buffet area. I was a bit nervous eating any salad dressings or cheeses cause some may have spoiled due to the heat. (isn't the same as the breakfast or dinner area) -EVERY bartender makes a mix drink differently, which is annoying when you wait 10 minutes for a mojito and it's terrible. The only beer available is Balashi and it's horrendous, taste like metal. -NOT one good name brand liquor at any bar. -We tipped all the bartenders in the morning and never felt like they remembered us or went out of the way AT ALL for us throughout the day. -Far walk back to pool bar from the beach, they need to have a little beach bar but since it's an all inclusive they want people to drink less! -Nightly entertainment is kinda weak and dies out at 10ish -Needs some better music poolside. They have one radio under the bar area and you can't heard it once you swim away from the bar. Maybe some live music would be a nice touch. -Have to make reservations for specialty restaurants. This annoys me the most! I have recently been to other resorts on other islands where they figured out ways NOT to have to do is! You can only make them from 8-11am, have fun standing on line forever! And seating times are either 6:30 or 9pm. We only did the steakhouse. Which wasn't worth it in my opinion. You are only allowed to order ONE entree, so if you wanted surf & turf you were outta luck! Every resort I've ever been to you are allow to order as many entrees as you want. I always order a dish I normally wouldn't just so I can try something different and then a back up dish. Anyways, the side dishes they served were literally from the buffet area. I wanted a baked potato with my steak but had to get fries cause that's what they were serving in the buffet that night. -NO clocks in the rooms?? I get I'm on vacation but when I need to make reservations for dinner, you need to put a clock in the room. Why do I need to run over to my phone whenever I need the time? -Only 2 elevators in our building, which was building A, its the main one where the lobby is. Slowest moving elevators, I suggest not staying above floor 5 or 6 cause it will take a long time during prime hours! -Turned down service only showed up once, even though we asked for it all 4 nights. -Bring a lock for your luggage and put valuable in there instead of the safe. Heard many guest had issues with items and cash missing from the safes in rooms. The Island of Aruba is so beautiful and it's a must visit at least once in your life. And we plan on going back again in the future but will pick a smaller resort the next time. I've also heard staying at a non all inclusive is good because Aruba has some amazing restaurants.More

Mrsoleary928, 46526

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Hotel Riu Palace Aruba
Rated: 4.0 /5 based on 5164 customer reviews
from £ 1085.72