The Novotel Phu Quoc Resort is pulled up against one of the island’s most-popular strips of sand – the tropical-looking Truong Beach.
The Novotel Phu Quoc Resort blends luxury accommodation with a beside-the-beach setting. You’ll have top-drawer views of the Gulf of Thailand, and the ivory-white sands look like they’ve been plucked from the Caribbean.
Instead of sticking to the traditional route, this place adds a modern and contemporary flavour to things. The rooms are finished with sleek wood panels and stylish furniture, and the lobby has orb-like lanterns and mood-lighting.
TripAdvisor Traveller Rating
Based On 380 reviews
- Official Rating
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Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
Food Exchange Restaurant*
This place is open for breakfast, lunch and dinner and offers a variety of local and international specialities.
2 outdoor pools
Both pools here are of good size, one of which offers undisturbed views of the ocean, with palms trees and sunbeds lining its edges.
Featuring a range of fitness equipment and exercise machines.
Rooms ► View all
Superior Double Room with Garden View and Balcony
Superior Twin Room with Garden View and Balcony
TripAdvisor Reviews Show more reviews »
Beautiful resort but still a lot to work on.
Novotel offers free shuttle pick up and drop off to and from the airport, as well as shuttle service to the town where you can have dinner and explore the night market. The resort was beautiful and had a ton of facilities for their guests to use (free bike rental, tennis court, basketball, football, kayaks, paddle boards, etc.). Unfortunately it was rainy and stormy when I was there so we were not able to use them to our advantage. Another thing I found was that the beach front was absolutely covered in garbage; so badly that we just stayed in the pool the whole time. This resort is still fairly new so a lot of things are still a work in progress. We were there for 3 days and 2 nights, there were brief power outages every day. Staff are friendly but are at times unhelpful as the don't speak english very well. Our room was only made once during my time here and I had to call for it to be done. Our bed was made but most of our room looked uncleaned and the supplies in the washroom were not restocked other than the towels. In terms of food there are only two restaurants, and one of them is the main one for the breakfast buffet. We had two breakfasts and two lunches here. The breakfast is absolute chaos and pretty much a free for all. Staff do not seat you and they do not offer you coffee/tea/water. We had to ask for our utensils and napkins. Lunch was better as it's not included in the hotel fee. I would recommend to stay with the Vietnamese cuisine as the Western cuisine is mediocre at best. I think a big issue with the Novotel resort is that they are under staffed.More
Nice resort .. but need a little scrub
I stayed here from July 16-19 with family. we were happy with the hotel. we had 3 rooms and our 3 rooms were next to each other with 2 connecting rooms on the 5th floor. So we had a nice ocean and pool view. Breakfast buffet has many varieties with at least 3 new items each morning. There were bacon, sausages, and eggs, basic for foreigner tourists. Each morning I had little of everything then a dish of those tasty Dragon fruit beach: clean sandy beach but the ocean is filled with litter.. not the hotel's fault BAD... Bathroom ... dirty stain at the bottom of the glass and the floor (shower & toilet) , it need to be scrubbed hard every week .. so -1 star for this More
KenZo S, 155019
Our stay over 4 days at Novotel, Phu Quoc was very relaxing. Originally the room allocated to us was too noisy due to bathroom exhaust being too loud but we were provided with an alternate room within an hour upon notifying duty manager. Thanks to Ms. Juranny Ariola. Comfort & Cleanliness - Fantastic. Rooms were made up every day with all the toiletries replenished every day, bathrooms cleaned & floors mopped up, fresh new towels everyday. Bedding and Pillow options were great and clean. Wifi had good download speed. Pool area was clean and well maintained. Room Safety - We left our wallet, camera, laptops almost every day in the room (not in the safe) but nothing was touched. It was totally safe. Buffet Breakfast - Had many wide variety options to choose from. Only down side being the same items almost every morning. One convenient factor is that it is open until 10.30 am. Staff Friendliness - Fantastic ! All staff welcomed us and greeted us whenever an eye contact was made, all with smiles. Be it in the buffet restaurant during brekky time, pool serviced area, transport, etc. Good to be in such an environment. On our check out day we had a good chat with 2 Managers of the hotel, Mr. Rahul and Mr. Kristof who were very friendly, approachable and pleasant. A special mention also goes to staff Mr. Minh who was fantastic in providing us with local information and was very friendly. Transport - Resort provides complimentary transport to & fro - Main city area and Airport. Times are scheduled and resort provides a printed time table for guest use. The times are also displayed on TV screens in the room. We mostly used this service and it was comfortable and convenient. Cons - Only biggest concern was the private beach area where pieces of broken glass, hard rubbish was found. Be careful whilst with kids. Resort should pay extra attention to safety in this regard. At times we found that there were lot of other (noisy) guests from group bookings and it does get louder in common areas such as pool & restaurant. Overall - Very Satisfied.More
Vijay K, 255100
How do you know when you've had enough?
Very good holiday at this resort. It wasn't relaxing as such because I had my grandchildren for the 2 weeks and they kept me very busy. The kids' Club everyday was just right for the little ones. They loved it. My Son and his wife used the Gym equipment, tennis and bouls. Excellent facilities.More
Well managed beautiful resort
I stayed here in July after staying for 4 nights at other two 5-star resorts on the island. I saw that the resort is busy unlike others in Phu Quoc. The team was welcoming all guests attentively and seem to be very friendly. All the restaurants and activity areas are busy but well managed. Beach is clean and rooms are well maintained. Would love to come back. More
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Bed and Breakfast
£330 per personView details
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