The Novotel Phu Quoc Resort is pulled up against one of the island’s most-popular strips of sand – the tropical-looking Truong Beach.
The Novotel Phu Quoc Resort blends luxury accommodation with a beside-the-beach setting. You’ll have top-drawer views of the Gulf of Thailand, and the ivory-white sands look like they’ve been plucked from the Caribbean.
Instead of sticking to the traditional route, this place adds a modern and contemporary flavour to things. The rooms are finished with sleek wood panels and stylish furniture, and the lobby has orb-like lanterns and mood-lighting.
TripAdvisor Traveller Rating
Based On 283 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
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- Direct flights from 7 UK airports
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- Enjoy complimentary drinks
- Upgrade to Premium Club for additional benefits
- UK airport lounge access for Premium Club guests
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
Food Exchange Restaurant*
This place is open for breakfast, lunch and dinner and offers a variety of local and international specialities.
2 outdoor pools
Both pools here are of good size, one of which offers undisturbed views of the ocean, with palms trees and sunbeds lining its edges.
Beach pool bar*
Take in the views of Troung Beach and enjoy a cocktail whilst taking a dip at the beach pool bar.
Rooms ► View all
deluxe twin room with garden view and balcony or terrace
The Deluxe twin rooms here come complete with air-conditioning, Wi-Fi, an LCD TV and a luxury rain shower. The rooms also feature a balcony or terrace that overlooks the garden.
superior double room with garden view and balcony
TripAdvisor Reviews Show more reviews »
Very bad service
I chose Novotel resort Phu Quoc for my big family vacation because Novotel belong to Accor but the turn out is not seem so. 1. Service at welcome door, no smile and welcome door any on staffs. 2. With 4 stars Novotel don't serve any drink for guess even water. 3. The check-in desk asked me waiting for 1 hour to check in but waiting for 3 hours until while I writing but no feedback about the timing yet. 4. Music at 4 stars hotel in 1990 decade. Unbelievable. So disappointed about Novotel resort Phu Quoc and sure no more recommendation for my friends. #dissapotednovotelresortphuquocMore
Fantastic Resort, Terrible Service
This is a hard review to do because the room and grounds were so good but the service of the staff was incredibly poor. So I'll do a pro/cons review. Pros - Stayed in beach front villa with pool. Best room in the whole place by far. - Great value for money - Room and resort were immaculate - Breakfast was fantastic Cons - The staff spoke little to no english - If you order anything food/spa/drink, it would be wrong about 75% of the time - Any question you ask the staff they just say "yes". 'Where is the Sauna?' "Yes". It is such a shame the staff have not had the right amount of training, this could easily be an outstanding resort. At the end of the we will defiantly be back no doubt about it More
Very large Hotel
Yes this hotel is large but its clean and friendly, its a shame it has no character once inside you could be any where than in Phu Quoc We ate on our first night in the buffet restaurant and I must say it was the most expensive meal we purchased while travelling around Asia and I hardly ate anything!! After that we booked the shuttle bus to take us into the night market where there was plenty of restaurants to choose from and a lot of fish!! Where this hotel is there is a lot of building work going on (does not interfere on your stay) when its all finished its going to be a very large complex. Glad we went before its finished!!More
We spent 7 glorious days at this lovely resort. We stayed in a quiet garden bungalow which appeared very new, everything was perfect. The garden had beautiful flowering shrubs and large lily ponds everywhere full of goldfish. The pools and the beach were spotless and loads of sun chairs with umbrellas for everyone. All the staff were very helpful, courteous & friendly, especially the service we received from Kim Loan and Bien in reception and the lovely people serving in the Seafood restrauant. The self service breakfast had a huge variety of food although the bacon was a bit fatty. There was a free shuttle bus into the town, it's worth experiencing the night market where we had a lovely supper freshly cooked in front of us of fresh tuna, rice & local beer which worked out at Â£2.50p each!! I was so sad to leave this lovely place and would love to return one day.More
Helen H, 186300
Finale of Phu Quoc bike trip
Should have stayed more nights. Would go back. We booked a villa with beach access and exclusive pool (pool isn't really private). Rooms are great; large! FB service very good as was the food (seafood dinner) and breakfast buffet quite comprehensive. Staff and service was very good. More
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Items marked with * incur extra charges which are payable locally