The starring role at the Haven Khao Lak goes to the swimming pool. It’s right by the beach and, at its longest, is 380 metres long.
The honey-hued sands of Khuk Khak Beach and a natural lagoon bookend this property, giving it a real out-of-the-way feel. What’s more, it’s about a 10-minute cab ride away from the town centre.
Looks-wise, there’s an east-meets-west feel about the complex. Traditional materials – thatched roofs and bamboo floors – are contrasted by contemporary furnishings, and in-room tech like 42-inch TVs.
TripAdvisor Traveller Rating
Based On 708 reviews
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Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner.
Buffet breakfast and dinner.
Facilities ► View all
There's a huge outdoor pool that sprawls across the hotel grounds. It's got a swim-up bar and hot tubs, plus sun beds and parasols dotted around.
Vongole - fusion restaurant*
Open for lunch and dinner, this restaurant has a menu that combines Italian and Thai flavours. They specialise in locally-caught seafood and homemade desserts, plus there's an extensive fine wine menu.
There's a good choice of treatments at the spa, including Thai massages, aromatherapy and facial treatments.
Rooms ► View all
swim-up double room with pool view, garden view and terrace
deluxe double room with pool view, garden view and balcony
TripAdvisor Reviews Show more reviews »
We stayed at this lovely hotel from 18th February to 4th March. This was our third time to Khaolak but our first time to this hotel, the two previous times we stayed at the Bhandari. We arrived at 9.30am but our room wasn't going to be ready for us till 2pm which is check-in time, so if you arrive early be prepared to have clothes to hand that you can change into so that you can get on with your day in comfort. Our room was No. 3103 which was a pool access room, which we really enjoyed and would highly recommend. The room was huge with a lovely big bed, air con, TV, small fridge, tea & coffee making facilities, safe, iPod docking station, slippers & bath robes, hair dryer, umbrellas, beach bag & beach mats, flip flops, torch, weight scales, Mozi plug-in, toiletries, free WIFI and 4 bottles of water daily. Our only disappointment with the room was the shortage of storage space, with only 3 tiny drawers there was no where to put folded clothes away, so we had piles of clothes sitting on the luggage shelf. The plug sockets in the room took both UK 3 pin plugs and round 2 pin plugs so we needn't have took our adapters. Outside the small terrace was furnished with two comfy chairs, a small table and a clothes airer and had the steps into the pool. The terraces are not at all private,you can not help but see your neighbours, nor can you help but talk to them either and we enjoyed chatting to all our neighbours. The main pool area is beach front with plenty of sun loungers and it's very quiet and relaxing due to no children. The infinity pool is salt water and is 1.5 metres deep (to stand I had to be on tip toes as I'm only 5'2"). Breakfast was upstairs in The Sundial Restaurant which had a beautiful view of the pool area and The Andaman Sea. There are half a dozen tables for two outside on a balcony which are nice to sit at if you get the chance. Breakfast consisted of an excellent selection of both hot and cold foods with more than enough choice to have something different every day. Most days we used a taxi driver called Mr Nop, whether it be during the day to take us to a beach or in the evening to go into Khaolak (he also does local trips). He is a really lovely man, a true gentleman and he is based just outside the hotel. The Haven is an excellent adult only hotel, it's spotlessly clean and well maintained with friendly helpful staff. It's in a quiet part of Khaolak, on a stunning beach and walking distance to a handful of restaurants. Would we return? Yes already booked for March 2018.More
Without a doubt, the best hotel I've ever been to! A real piece of heaven in paradise!
The hotel is a wonderfully maintained resort, with gardeners there every day looking after the beautiful grounds. The pool was cleaned and maintained very well every single day, keeping the feel of a cared for resort. The pool is spectacular, and overlooks the sea with a jawdropping infinity edge that stretches the length of the resort. The pool bar was a great place to chill out and watch out over the Andaman Sea. The location is great. It's at the end of a 3.5km road, so it's not really great for walking into Khao Lak, but it really doesn't matter. There are bars and restaurants dotted along the road (Lay restaurant and Khai Seafood are great!) and there are taxis outside the hotel gates. You can get into Khao Lak Centre for around 300 Bhat (500 return). It's secluded but close enough to other hotels and restaurants that it doesn't feel isolated or alone. It's right on the beach too, so you can easily walk either way and within minutes you're finding more bars, restaurants and shops. The hotel provides you with everything. And I mean everything! Toiletries provided include soap, shower gel, shampoo, conditioner, body lotion, razor, comb, sewing kit, toothbrush and toothpaste, vanity kit and shower caps. Another lovely touch is that a beach bag is included in your room, along with beach towels, beach mats, umbrellas, slippers, sandals, dressing gowns and a torch, which is ideal for walking to and from the hotel at night! We felt so looked after and cared for by these little touches! If you do need anything, you can always get a taxi to the nearest 7/11, which seem to be open almost all the time. The rooms are spacious, luxorious and comfortable. Double beds, a couch and coffee table, flat screen tv, large bathroom with waterfall shower head and huge mirror are all included. We stayed in room 1206, and we had a wonderful balcony, overlooking the pool and out over the sea. It was beautiful. The rooms are cleaned very well and care is taken everywhere. The staff team were wonderful and go above and beyond to help. From the warm welcome we were given, we were personally shown to our room, our luggage was brought up for us and we were shown around the room. The team are so friendly, and are always smiling! Particularly Kath, one of the trainees at reception ï¿½ The hotel has bikes to hire, sea kayaking (which was free, great fun!) and runs tours and activities every day. There's so much to do, whether you want to see the sights, go shopping, learn to cook Thai food or just relax by the pool. There's so much nature around too. From the birds singing in the morning, to small lizards climbing the walls around the resort, to beautiful butterflies landing in the gardens and tiny frogs hopping around in the grass. We even saw a large lizard type creature walking across the garden, which was amazing! The lagoon at the rear of the resort is also home to fish, birds and several herons too! On our last day I had an unfortunate incident in the sea with a jellyfish. It stung me right across both legs. The staff helped me right away, and made sure they made me feel better. Special thanks to Kath and the other team members on reception that day, and also the man in the fitness centre (sorry, I have forgotten his name). There is a reason this place is called The Haven. It's a place to get away. A little piece of heaven on earth. It's perfect! From the resort itself, to the location and to the staff. Thank you for making our holiday so wonderful!More
Much improved, highly recommended
This was our second visit here and I am pleased to report the issues with the restaurant last year have been sorted out. In fact the food was very good and reasonably priced. The pool access rooms are great.More
lovely to have direct access to pools and neighbours. group of friends booked 8 rooms, thankfully they accommodated all of us in the same pool breakfast was lovely and service outstanding its a short trip to town and sights but staff are very supportiveMore
Perfect for Beach lovers
We've just spent 14 nights at the Haven, and in general it was very good, and as the name suggests it really is a "Haven"' We travelled with Thomson and flew direct from Manchester to Phuket, which is great going out (11 Hours) but coming back its 13 hours, and that's a long time to be sat on a plane, even though we were on a Dreamliner, the journey was hard going. On arrival at Phuket, the transfer was seamless, a really nice touch was that before getting on to the coach you pass your luggage to an allocated van driver who takes it direct to your hotel, so its in the Lobby when you arrive. First impressions of the Haven are awesome, and were greeted with drinks and moist hand wipes to freshen up with. We purposely picked a 1st floor room as we prefer to have a view, and it did not disappoint, really gorgeous room with massive bed, tv, fridge (only the water is complimentary) dressing gowns, slippers, flip flops, safe,TV, ipod docking station, tea, coffee, kettle etc etc.. in fact everything you could need, we had a great view over the pools, and enjoyed having a brew in the morning watching the sunrise, the pool access rooms look great but the balconies are tiny and offer little privacy, and besides that the Public pool is massive and never crowded. A major reason we booked the Haven was for the location adjacent to the beach, and it really ticked all the boxes, the beach is amazing, not your caribbean powder white, but still awesome, its very safe, quiet and stretches for miles, perfect for stretching your legs & clearing the head from the previous nights Coctails & Chang beers!! Breakfast was great, plenty of selections, everything you need, the egg station was great, as were the daily homemade smoothies & yoghurts.We dined in the Hotel Restaurant just once, it wasnt to our taste, and the food did not have much flavour, credit though to the duo who played live music there every night, they were good. Locally there's a handful of restaurants just a short walk away, they are very well priced and the staff are all cheerful, our favourites was Giant & Best, we dined there on a number of occasions, we tried a couple of the others but they are not as good. The Hotel has a shop, but its very basic, if you want to stock the fridge up then you need to go into Khao Lak where theres various supermarkets, and are very cheap, the hotel runs a twice daily shuttle bus into Khao Lak, at first we found the times too early, so a tip here is, jump on the returning shuttle from the hotel that goes back to Khao Lak for the 6:30 pick up, we used this regularly and made our own way back by taxi (only 300 Bhat) this worked great for us, we could spend the evening, shopping, exploring the market, and wining and dining, as theres a much bigger choice. The hotel does not provide sunbeds on the beach, however if you go left up the beach then there's public ones you can rent, these cost 200baht per day for 2 beds plus a parasol, they also give you free bottles of water, and the little beach bars serve chilled drinks at cheap prices. We took just one organised trip, for this we used Green Andaman travel, and they were really good, our tour guide "Ran" was funny & very informative, we did a tour around the Similan Islands, it was a great day out and good value for money at 4800 Baht for 2 people, this included everything as well as lunch, well worth trying. The hotel provides bikes, we used these and cycled to Khuk Khak Temple, about 30mins away, a really humbling place, and worth visiting Thanks to all at the Haven, the staff are all friendly & eager to help, and the grounds are stunning, but there are lots of Mosquitos so make sure to pack repellent sprays' If you want a truly luxurious, relaxing beach holiday then this is the place. More
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