The starring role at the Haven Khao Lak goes to the swimming pool. It’s right by the beach and, at its longest, is 380 metres long.
The honey-hued sands of Khuk Khak Beach and a natural lagoon bookend this property, giving it a real out-of-the-way feel. What’s more, it’s about a 10-minute cab ride away from the town centre.
Looks-wise, there’s an east-meets-west feel about the complex. Traditional materials – thatched roofs and bamboo floors – are contrasted by contemporary furnishings, and in-room tech like 42-inch TVs.
TripAdvisor Traveller Rating
Based On 773 reviews
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Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner.
Facilities ► View all
There's a huge outdoor pool that sprawls across the hotel grounds. It's got a swim-up bar and hot tubs, plus sun beds and parasols dotted around.
Vongole - fusion restaurant*
Open for lunch and dinner, this restaurant has a menu that combines Italian and Thai flavours. They specialise in locally-caught seafood and homemade desserts, plus there's an extensive fine wine menu.
There's a good choice of treatments at the spa, including Thai massages, aromatherapy and facial treatments.
Rooms ► View all
Swim-up Double Room with Pool View, Garden View and Terrace
Oceanfront 1 Bedroom Villa with Sea View, Pool View and Terrace
TripAdvisor Reviews Show more reviews »
Fantastic holiday - great setting and facilities, delightful staff and good food!
We travelled with our teenage children and stayed for 8 nights in April. Our rooms were spacious and very comfortable (the complimentary wifi was a real bonus for our kids' requirements!), and being able to slide into the beautiful pool right outside our rooms was just fantastic. The little touches such as umbrella, torch, beach bag and towels being provided in each room really added something to the experience. All the staff members across the property were friendly and helpful, and their smiles went on and on. We were at the Haven over Thai New Year and it was a real highlight to be involved in the ceremony with the visiting monks. The staff members were very inclusive and explained everything as it went along. The special Thai celebration dinner and entertainment were really something to remember. The breakfast buffet offered enough variety for us all to walk away happy and satisfied every morning and we really enjoyed the BBQ buffet dinner in the Vongole restaurant. Lunch by the pool from the Scallop Bar was reasonably priced and tasty, and the food cart by the beach with the charcoal brazier provided added choice during the day. There were 6 restaurants within a ten minute walk down the road that offered a choice of cuisines (Thai, seafood and pizza among them) and were all pretty good. We also took a cooking class at the hotel which was terrific. We chose the dishes in advance and cooked them under the supervision of one of the restaurant chefs, then had the pleasure of eating them beside the pool overlooking the beautiful beach. Lastly, the spa was delightful and the treatments were wonderful. The Haven's location is fairly isolated but this didn't detract from our stay. Transport into Khao Lak village was easy to arrange and we only went into town twice. The rest of the time we were extremely happy to be "marooned" in such a lovely hotel. We all had a wonderful holiday and would be very happy to return.More
Quiet and serene
The hotel has excellent rooms and helpful staff. Their pool is geared for relaxation and has a bar while your sitting in the pool side. The have free shuttle (twice a day) going to town of Khao Lak (two drop off points Tsunami museum and center of town). Wifi is strong & accessible even beyond the boundary of the hotel. The best time to go to Khao Lak is January to April, calm sea but warm. We went there May 2017 a little cloudy some of the time which is good for us. Waves are strong and high on the beach too.More
We went to the Haven for the second time, and celebrated my 60th birthday there.It was incredible,even better than the first time. The poolside rooms are a must.Food was great and the swim up bar sublime! It is an adults only retreat!More
Wouldn't do it again
Despite the beautiful views and amazing swimming areas this place is nothing how it seems online. It is clear that they are taking minor maintenance improvements to make this place magical, although their staff and cleanliness is something that needs to change. My partner and I stayed here for 8 nights in May 2017. We arrived at The Haven around 10pm after a 1 1/2 hour commute from Phuket Airport. Upon arriving at the hotel everything was beautiful, the aromas, the staff and the room. Although when we pulled the bed sheets back we found all sorts of human excrement. Disgusting. We asked for the bed to be changed the next day and it came back again with stains. It took 3 different bed changes for it to come back clean. The staff were notified and knew of this constant issue. We asked for ice cubes to be delivered to our room on the second day, I wonder if they have arrived at the room yet. On the website it mentions a bakery, it is nothing but a fridge with maybe 5 sweets that have been there for an unpredictable amount of time. On the 4th day we were in the pool that is connected to our room balcony. The cleaner came out and asked if she could begin cleaning our room. About 20 minutes later she was nowhere to be found, had left the door open with all of our belongings being shown to those walking past. We sat in our room for another 10 minutes thinking the cleaner may have ran out of something. She was still nowhere to be seen. My partner went down to reception and politely said that our cleaner had gone missing. The lady was prompt and there were two cleaners there to finish the job someone else had started. It took 3 people an hour and 40 minutes to make a bed, change over towels and wipe over bench tops. We told reception that our rooms power was going off and on. They smiled and nobody was ever sent to check it. We told reception our bathroom roof was leaking. They smiled and nobody ever came to look / fix it. We contacted reception regarding us departing the hotel, we were promised that our bag would be locked in storage and safely kept away from public. When we went to reception our bag was in the doorway the whole 4 hours. The staff were very unhappy and turned rude as our trip continued. Staff at the Vongole restaurant seem to get angry when people actually go into the restaurant. The hotel is in the middle of nowhere, with only 2 restaurants in walking distance and it is a bumpy road to get in and from the hotel. For something that looks to picture perfect it's a shame it isn't the same in person. Overall I would rate this Hotel a 3, it has nice views, pretty beach and the overall experience isn't too crash hot. I have told the staff all our problems and we were not offered anything for the issues / problems that had happened with our room and service. I would not recommend this Hotel to family / friends. More
Fantastic. However if you have a disability maybe it is not for you
The Resort is just fantastic. With a pool outside your pool access bedroom door. A 380m long pool to swim. Everything you need. However if you have trouble getting around ( bad knees or hips) be warned. You need to negotiate lots of stairs and crested bridges. If you upgrade to a villa. Bed is queen size. In Deluxe Pool access you have two doubles joined together. Jacuzzi is difficult to enter with bad knees. Best value for money is to upgrade to the Deluxe Pool Access room. If you are fit then is resort is highly recommended. The best place for swimming I have ever experienced. Staff very polite and helpful. No mosquitos to worry about. Common sense prevails in this sort of environment. Just book in and enjoy. If you have a disability I have warned you.More
Peter M, 255103
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Bed and Breakfast
£293 per personView details
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