Right on the beach and surrounded by rainforest, Khao Lak Merlin Beach Resort is an All Inclusive tropical retreat.
Set in 16 acres of tropical gardens, this place is a luxurious hideaway. Here, you have the best of both worlds – there’s a white-sand beach on your doorstep, but Khao Lak town centre is just a few minutes’ drive away.
Scattered throughout the lush gardens, you’ll find four pools to dip into. There’s also a seafront restaurant, a buffet place and a handful of bars tucked away in the trees. Meanwhile, secluded bedrooms are decorated in typical Thai style.
TripAdvisor Traveller Rating
Based On 853 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
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- Direct flights from 7 UK airports
- Fly on the spacious new Dreamliner
- Experience quieter, jetlag-busting flights
- Enjoy complimentary meals accompanied by your choice of wine
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Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
4 outdoor pools
The lagoon-style pools here take centre-stage, dotted with waterfalls and greenery.
If you're feeling thirsty you can relax in the pool and have a refreshing drink at the swim-up bar.
Sit back with a cool drink in the lobby bar and enjoy the live entertainment. You'll also be able to connect to the internet in this area.
Rooms ► View all
Swim-up Deluxe Double Room with Pool View, Pool Side and Terrace
Deluxe Twin Room with Balcony or Terrace
TripAdvisor Reviews Show more reviews »
Perfect place for relax
at this hotel it feels like you're just living in tropics while still having all the comfort of a 5 star hotel: daily cleaning, water supply (a must in this kind if climate), good cuisine. the staff is friendly. it is also good (and a bit cheaper) to explore restaurants around the hotel (5-6 minutes walk), as well as thai massage. disadvantages: slow and sometimes unreliable internet; short electricity blackouts in the night More
We visited as a family of 4 (2 adults and 2 teenagers) from beginning to end can not fault it. We flew from Glasgow on Emirates which did not disappoint - however, planes were quite old and not to the standard of a Dreamliner in my opinion. We pre-booked our seats (at a cost) but glad we did - we booked the couple seats right at back - rows 47 48 as their configuration is 2 x 4 x 2 so we didn't end up with a stranger next to us. Flight on whole good - food not so good for fussy teenagers. The stop over in Dubai was nice to break up journey. We arrived in Phuket and found our mini bus which took us to hotel - upon arrival we were given a cold towel and a drink while we were checked in. I had emailed the hotel beforehand requesting rooms (which I had researched) krisda who I dealt with was very helpful. Upon arrival however, we did not get the room I asked for - but that was because the room was near the construction site. We were however given 2 lovely swim up rooms. I think we went out of season and the first week was lovely and quiet so had the pool to ourselves (when it wasn't raining ....) I had told the hotel it was my sons 15th birthday whilst there and on his birthday they had reserved a table for us at breakfast and bought him a birthday cake and sang him happy birthday. The rooms are lovely and big - the dressing area lovely and the bathroom is huge with a sunken bath - shower was amazing. Can't fault the rooms at all. Now to the food - the al la carte menu was fabulous and the food was amazing ... something for everyone - even fussy teenagers ! The second week it became busier and they put on a buffet - and one evening was so busy we had to go to the veranda fish restaurant (ok but not as nice) shame for us when it got busier. The main restaurant is not open in the day so the only option is the veranda restaurant which was lovely but got a bit boring after two weeks. The main pool was lovely with a swim up bar my only complaint was it has signs saying no smoking but people were smoking around the pool and at the bar. The beach was lovely but the sea is very rough and the pull from the waves is very strong - could knock you off your feet - so be aware. The little village outside the hotel is nice with a couple of supermarkets and good bars. The massage place opposite black jacks bar is about £6 for an hour long massage. Also there is a laundry place which was really cheap to get laundry done - price per kilo - rather than item. The restaurant and bar staff were lovely and in the games room there was always a member of staff ready to play pool - darts or ping pong. We went in low season (rainy) and did get a lot of rain but on the whole it didn't dampen our spirits. We booked two trips with khaolakvista - check them out if you fancy a trip. We booked with Thomson holidays - never saw one rep while there. More
Helen G, 186543
Good but not 5* lots of areas for improvement
We stayed here as a family of 5 (3 kids aged 2, 5 & 6) for 2 weeks. The hotel has some really good points such as the selection of 5 pools, the jungle feel and being close to the beach and (thankfully) other restaurants but there are many, many things that can be improved upon which is why its certainly not 5*. It's quiet season so some of the staff (especially reception and the management team) are bored and grumpy. The staff around the restaurants and breakfast are all very attentive and smiley and all try their best plus they really tried to bond with the kids but they stand around A LOT! Why not offer drinks to the people on the pool side or grass, wipe down the sun loungers, tidy some of the rubbish on the beach or note some of the remedial work needed around the hotel?? Maybe offer some pool side snacks, bring around a menu and be a bit pro active. The restaurant in the evening is dead. Poor menu choices as its a set menu and no atmosphere. The lunch menu is very basic but doesn't offer many snack choices which we found disappointing as we didn't really want a big meal at lunchtime and to be honest very expensive compared with local restaurants. Breakfast has a good choice, including an egg chef and it always tasted good. We upgraded to the 2 bedroom pool villa to give us more room and allow us to have privacy when our 2 year slept but in all honesty I'm not sure that for us it worth it. It's tired, the living area is uncomfortable to sit in but it has 2 big bedrooms and 2 bathrooms with a small kitchen area which has a fridge and kettle, a god send for us. It's not grubby but id not think it gets used much so the paint is peeling, the blinds are old and the zircon was hit and miss. The cleaners, pool guys and grounds man are very good but it needs updating and certainly not worth the money we paid for it in our opinion. I was also very annoyed to find a member of staff 'looking for damage we had caused' the day before we left. There was no damage of course but I was annoyed that they checked! This hotel could do a few simple things to improve a lot because it is on a beautiful beach and the hotel does some things very well. Family-wise; they coped better than I thought and dealt with my daughters dairy and egg allergy better than many uk restaurants or hotels. The kids were well accommodated for, had a play area, nice cot, kids menu food choices, great pools with a slide, and fun waiting staff (A, Max and the lovely ladies who I can't remember their names). There is no kids club and they don't offer a babysitting service or anything which was fine for us but perhaps not others. The gym is dated with very basic equipment including low weights, no music and 25 degrees even with air con but it does the job. In summary, it's not perfect, its not awful and it could be better but it's certainly not paradise as other have suggested but you could do a lot worse.More
Nicola B, 315926
Long journey. Staff are lovely very courteous and welcoming.food is excellent. Chefs are deservedly proud and nothing is too much trouble if the menu is not suitable. Our room was 3 rd floor no lift and it was a struggle sometimes in the humidity to get up the stairs ( getting old ) the air con is very good and welcoming so. The bed is very firm too firm for me, however the room is kept pristine by the cleaning girl who is always finished by the time we return from breakfast.Grounds are beautiful wildlife abundant. The hotel is far out from Khoalak town and there is no entertainment in the evenings so if your looking for a peaceful relaxing holiday nice hotel and good food this hotel may well suit.More
Quiet with a lovely garden
We chose this hotel because of the garden. It is beautiful, and we enjoyed to walk around the resort. Lots of different green plants and trees, beautiful flowers, and we also enjoyed the butterflies, birds, frogs and lizzards. We had two rooms with pool access, and we loved the pool! It was surrounded by green plants, and it felt like swimming in a cool lake in the jungle. The rooms were large, very clean and well equipped. There were bath towel, beach towel and a kimono. In the bathroom there were soaps, body lotion and other amenities + hair dryer. There is coffee/tea making facilities in the room + a minibar. Beds ar large and comfortable, and there is free wifi in all rooms. The staff is polite and give good service, but it is a pity many of them do not speak any English. So after 12 days, we have not had any conversations with any of the staff. They do what they are told very well and are helpful if you ask for help, but there is no interaction. We loved the breakfast - there was plenty of different options. Nice fresh fuit, pancakes, waffles, warm dishes, soup, and you could have varios egg dishes prepared for you + more. We tried lunch and dinner in the hotel restaurant once. The food was nice, but it was much more expensive than eating in one of the restaurants in the area. We were visiting Khaolak in the rain season, and I think travel agents undercommunicate how bad the weather can be at this time of the year. The first days we were here, it rained almost all the time, and the forecast was just rain and thunder fir the rest of our stay. Luckily, the weather did improve, but it was still difficult to find days for trips. Trips are costly for families, and you don´t want to risk going on a trip if the rain is pouring down. The weather forecasts cannot be trusted in our experience. The flag on the beach was red 10 out of 12 days we were her - yellow on the other two. Another issue when visiting in the low season, is that Khaolak feels like a ghost town. We were often the only guests in restaurants. Trips we booked ended up like private tours, since there were no other tourists going on tours. In one way it is nice always to get a table at a restaurant or get massage appointments without pre-booking, but it also feels a bit strange. In the hotel, we had our pool to ourselves nearly all the time. It was easy to find lots of free sunbeds. The first days here we hardly saw any other visitors, except for at the breakfast. Although it is not so nice when it is crowdy and difficult to find sunbeds and a table for breakfast, it would have been nice if there were more people around. All in all, we have enjoyed our stay. If we come back, it will be in a different time of the year. I think we will like that even more.More
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