Not content with its smart interiors and peachy beachfront location, this place has just knocked up a whopping 13-slide waterpark.
A big, bright waterpark is the star of this place. It’s packed with all the twisters, black holes and hair-raising slides you could want, while smaller children get their own slides. There’s a private beach here too.
The hotel is in a secluded with gardens filled with palm trees and bougainvillea, and terraces that make the most of the views. Shops and restaurants are a 5-minute drive away. And it’s about a 10-minute drive to Sousse.
Based on 962 reviews
- Official Rating
- Buildings: 2, plus bungalows
- Floors: 1 or 3
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. All local drinks in restaurants and lounge - time restrictions will apply. Snacks at set times.
Facilities ► View all
Onsite waterpark May to Oct
There are plenty of slides here, with fast-paced Kamikaze drops to inflatable-ring rides. Kids over 5 get their own fun-filled area, too.
Just so you know the waterpark is open from May-October and kids need to be at least 110cm tall to use the slides. The Aqua Tower is for little ones over 5 years, who must be supervised be an adult. Soft drinks are included in your All Inclusive package at the snack bar here.
Cleopatra buffet restaurant
For breakfast, lunch and dinner. Offering a selection of international dishes are offered including local dishes, pizzas, grilled meat, fish, pasta and salads.
Relax and indulge in one of the treatments offered at the spa, you can pick from a massage and a range of spa treatments. Whether it's a special occasion or you'd just like to treat yourself and there's a hairdresser too.
TripAdvisor Reviews Show more reviews »
I stayed at this resort for a week in August 2014 with my two children aged 15 and 12. We had a brilliant time overall. Majority of the staff were friendly and helpful, especially the rep Abdi who couldn't do enough for us, for example upon our arrival I discovered a slow running sink in the bathroom, I reported it to Abdi in the morning and it was fixed within two hours.Katie was also very helpful and informative about excursions etc.The rooms were basic but clean and our chambermaid was very friendly and kind,our sheets and towels were changed everyday. The water park AMAZING! The slide called Free Fall is definitely worth going on.My children loved it! There were plenty of slides to go on and there were lifeguards everywhere you looked which made me feel confident in allowing my children to explore. The Animation team were hardworking and tried to get everyone involved but not too pushy. The children enjoyed the disco which was on every evening and the outdoor movies. Watch out for men trying to sell you trips around the resort, they can be quite persistent but my advice would be to book through the rep. The food was plentiful however not very tasty, we mostly ate chips and pizza everyday. Breakfast was the best part of our dining experience. Some plates and cutlery were not washed properly and they ran out of plates on a few occasions. There was bird poo on the back of the chairs which was a bit off putting. We had to clear our own tables at times and often had to ask for cutlery, I think this is because they are understaffed and so busy. All in all an enjoyable holiday great facilities friendly and helpful staff however the dining experience could do with improving. If your looking for a holiday with lots of activities for kids you can't go wrong with this. I would definitely go back.More
Audrey R, London, United Kingdom
Not of the faint hearted
You must remember, this is MY own opinion, so please consider this as yo read on. **If you have already booked this resort, you will probably survive. If you are considering booking, look for somewhere else perhaps 1 more Star up** Accommodation. The Family rooms are clean but dated, could do with refurbishing, cleaned daily, but a lot of cleanliness overlooked, mirrors, sinks etc, but all in all they are comfortable. The beds and mattresses are soft and sheets changed daily, as are the towels (2 large and 2 small). A television is part of the furniture, additionally you will find a hair dryer within the bathroom, be aware NO FRIDGE in the rooms. A safe is provided but it will set you back about Â£17.00 for the week. Hotel cleaners tend to clean restaurants first thing in the morning so don't be surprised to have a cleaner sweeping or moping up the night before's debris during your breakfast. If you have a ground floor room it is not unusual to be woken at 7:00am by the Gardner with his petrol lawnmower. Air conditioning works but not very powerful, I asked if it could be maintained but after the work had finished there was no change, still no change after 5 visits in 7 days, I will persevere. Pool areas The pool area is noisy during the day with music and children which is to be expected, there is no 'Quiet' area for childless couples. Animation team are out and about all day and can be found until the late evening. The day time entertainment is subsidised by the Lifeguards, and they can be great fun. The children's pool tends to get cleared about once a day due to 'poo pool' syndrome, but beware, on completion of removing the offending object the pool is opened immediately, once I witnessed this evolution I never let my grand children back in 'The Tropical Paradise' again. This, I understand, is not directly the fault of the hotel, however, the hygiene discipline is. Only two pool showers around all 3 pools and two showers at the beach. Food and Dining experience Food is plentiful and good but repetitive, as you may expect, breakfast differs from lunch and dinner marginally. There are a variety of 'Al a Carte' restaurants, you can book these with the staff at the main dining room, you are permitted to book 2 lunches and 2 dinners per week per room, the Al a Carte is also a self service buffet style experience, so don't expect a member of staff waiting on you. My wife is a vegetarian and in the main dining room vegetables are plentiful, however she was given a plate of French fries at the Lebanese Al a Carte for her main course. We came to Tunisia as a party of 6 and 4 days later our party had increased to 9, this was obviously an overload for the dining hall staff, as they found it very hard to organise a table to cater for our 'massif influx'. The waiters 'invite' you to be seated within their area, then quick as a flash ignore you completely, the next time you see them is of corse the next mealtime. Drinks and beverages Drinks are very local, beer about 1 - 2% and very small volume for spirits, which taste grainy. The bars are few and far between, 1 in the main lobby area, 1 at the main pool and one on the beach, be prepared to line up for a drink, small plastic glasses at the 2 latter locations an small glass at the lobby area. In addition to the bars the bathrooms are also few and far between, with the exception of the main building. The 'cocktails' are very sweet and made with syrup. If the hotel is catering at almost full capacity don't be shocked if there are no glasses after 8:15 pm Hawkers Adventure totes wander around the pools on a daily basis, trying to sell anything from pirate ship rides to camel rides. The choice is yours, please consult your travel insurance before jumping onto a quad bike with 3 other people or strapping yourself to a parachute tied to a speedboat. To conclude. Firstly, I will mention 'I AM STILL HERE' (7 days remaining) Overall, if my son and daughter-in-law had not invited us to join them on this family holiday, we would now be sitting in our garden in beautiful Cornwall.More
Patrick171255, Liskeard, United Kingdom
We stayed here for 10 days from the 14th of august and we did enjoy ourselves to be honest but we would have been happy to go home after a week. The Hotel was just far to busy with so few staff, the management team must take full responsibility for the bad reviews this hotel recievies. The pool and water park were brilliant and my kids loved them. The animation team tried so hard with a special mention to chico, spider, sam and gouffran and the girls they kept the guest and kids entertained. We loved the beach party. The pool bar staff were brilliant in my view and were always polite and happy but they were far to busy and would often have to rush off to collect glasses and wash them leaving the bar and guests unattended. Why cant management buy more glasses and employ glass collectors at peak times and buy a bigger glass cleaner, sometimes we would be given drinks after a quick rinse. Not good. The reception bar staff were just plain rude and could do with being sacked along with the miserable women taking bookings for the a la carte restaurant, she just tutted every time I asked for a booking and again was just rude she also told me that there was no American restaurant which was a lie. The food was ok not the best but we all ate, but again it was far to busy and not enough staff we often had to get our own cutlery and clear tables but I cant blame the staff as they were always working so hard so again managements fault. my room had a few issues like air con thermostat was hanging off the wall and the toilet leaked, but the chamber maids were brilliant and made some nice touches with flowers on bed etc... again not the workers fault but managements. Overall I enjoyed it but would not go back unless it was lot cheaper than the 5 grand I payed. If you want good food and a bigger better water park go aqua nevis BulgariaMore
magicmak8, Coventry, United Kingdom
we have just come back of our holiday after spending 2 weeks here... omg I will never ever go back to this holiday resort..... what hole very very dirty the rooms and rest of the hotel is a crap hole, when we arrived at this hotel at 11.00 am we was told our room wasn't ready till 2pm so we had to sit and wait in the heat for 3 hours,when our room was finally ready it was my worst nightmare..... the room was discusting!!!! dirt on floors pubic hairs in the bed, pillows, bedding bathroom.. ants running all over the floors and one of the beds they was crawling all over it.. I went to the reception and told the happy go lucky man behind the desk and his attitude was disgusting, he spoke to me like dirt and ask me what my problem was???? after I already told him... they sent the head of maids down to see my room and she change our room to another which was cleaner but not clean...... In our second room we had ants nest we reported it every day as it was getting bigger and it was left for 5 days until something was done about it,and that was because my husband was going to buy some ant killer and kill it himself and charge the rep the money.... I was killing the ants with hairspray for 5 days.. I was cleaning my room myself and for 2 weeks 2 WEEKS our bedding was never change!!!!! we had the same sweaty bedding for 2 weeks and I know this for a fact cause my little boy spilt hot choc on the sheets on the 2nd night and was still there when we left.... The hotel was dirty itself in and out rubbish every where broken glass food plates it was horrible. The pools was dirty cups at the bottom of pools and stones, left over food left around the pools and on the stairs going up to the slides. the main dinning room was even worst there was bird poo all over the back of the chairs and the birds was walking all over the table cloths with the cutlery on.. the cups was dirty not washed properly and the cutlery same... THE FOOD well what can I say most of the people we spoke to had sickness and dioreah so did my family, the food was cold and it was not tasty there was flys all over the food and it was the same thing every day. Day in day out!!! my kids and hubby had fruit and to our horror there was maggots MAGGOTS!!! crawling about.. The drinks was flat the water was warm.. The waiters only waited on you if there was a man at ur table or poolside and was tipping.. There are men pestering you for days out every day and wont take no for an answer in the end I snapped. The animation at night was rude adult sexual entertainment myself and I few others with kids walked out and never went back to a night show again. THE MEN who worked there perved on young girls!! (waiters) The water park what a death trap there is no health and safety at this hotel, the hand rails was broken or not there at all.. the railings at the top of the slides was loose and falling down the steps are very slimy and slippery, TAKE CARE WITH SMALL KIDS.. the amount of accidents in the space of 2 weeks you would not believe... NOT TO BE ALL DOOM AND GLOOM but one of the waiters in the American bar called anis was amazing, but all in all our holiday was rubbish and not worth the 4 grand we paid.. the hotel is a 4 star but was told by the rep its just a 3 star and I wouldn't even give it that!!!! and if you are still wanting to go don't go quadding, cameling or boat trip which is awful cause they cram you in like cattle with the hotel men cause they rip you off and want English money and pounce on you soon as you arrive cause they know you havnt change your money go with the rep!!!!More
terri1979, Sheffield, United Kingdom
As expected, no positive surprise
After having spent 6 previous family holidays in Turkey, we decided to try something else. We have chosen this hotel because of the sandy beach and the large aquapark. We did not have high expectations as this is Africa and really the difference compared to Europe can be seen. To sum up my feelings after the vacation: + great sandy beach and nice sea but almost every day there were jellyfish so if you didnt mind (or your kids) to be nettled, you could swim, otherwise just stay by the pools. + great aquapark, many slides for all ages even for the smallest but the travel agency did not noticed us that it is available also for the public. As it was after Ramadan, many people from outside the hotel were coming every day to the aquapark and it was crowded, you had to queue for the large slides... + regarding the food and dining, the great thing was the pizza every day, actually after a week that was the only meal we found tasty ... the food compared to other european hotels was really two categories worse... + restaurant was crowded and you could enter only in a specific time + cleanliness of rooms and hotel area is very relative depending on what you consider being clean, I would say its average or below average. + the staff in the bars was ok, after we complained to the manager that they are not nice and refused to serve more alcohol + the staff in the restaurant was very busy and did not bring what you ordered, so we had to queue to get our drinks, I think most if not all the staff here they work only if they are tipped + regarding the tipping, they expect it everywhere, and it really bothered me ! + otherwise we tried to enjoy sun , sea and sand - it rained only once :) + animations are repeated every week, so you can be bored if you stay 2 weeks.More
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Online savings - Refers to an online discount of 10% on August and 9% on September & October on holidays and applies to the basic adult cost before supplements. Available on package holidays booked online departing between 1st May 2014 and 31st October 2014 Online discount only applies to package holidays booked on firstchoice.co.uk and does not apply to flight only, accommodation only and tailor made flight+hotel bookings. Online discount is not combinable with free Child Places.
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.
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