Step inside the Riu Imperial Marhaba and you’re greeted by a grand lobby. All polished marble, galleried landings and chandeliers, it’s impressive to say the least. Move through to the bedrooms and freshly-painted pastel walls and new tiled floors strike a more contemporary vibe. You’ll find all the essentials, too, like air-conditioning, mini-fridges and satellite TVs.
When it comes to eating and drinking, the buffet restaurant serves up favourites like salads, pastas and grilled meats, as well as themed dishes several times a week. Plus, during the summer, there’s a Mediterranean trattoria, an Asian restaurant and a Tunisian eatery to choose from. The latter offers up all kinds of national specialities, such as a spicy meat stew with couscous.
Outside, a big pool weaves its way around lawns and terraces. Sunloungers and palms are dotted around the edge, and there’s a separate section for children. Head through the neighbouring gardens, meanwhile, and you’ll come to the beach – a long ribbon of white sand that gives way to the Mediterranean Sea.
Finally, there’s one more thing about this place that deserves a special mention – the staff. They go out of their way to really look after you, and reviewers on TripAdvisor are constantly singing their praises.
Based on 1043 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities► View all
From our pool you're not too far from the beach, in fact you can even walk through the gardens to get to it. We have sunbeds with parasols on the terrace and there are plenty of towels available.
With cooking stations offering freshly prepared dishes, and assorted desserts are laid out for lunch and dinner. Themed evenings are held twice a week.
Daytime entertainment programme
Children aged 4 to 12 can come together to make new friends and take part in the hotel's entertainment. Available 6 days a week throughout the summer months.
TripAdvisor Reviews Show more reviews »
BEWARE WATER SPORTS!!! :-(
We are here for 10 days. Tried the parachutes on the beach and it was REALLY REALLY dangerous. My husband and grand daughter could have so easily have been drowned after being dragged along first the beach then the sea, in our opinion the conditions were not suitable, they did not manage to get airborne. My husband cannot swim and ended up being dragged back to shore, whilst my grand daughter had to be carried out of the water. So far it has cost us a pair of varifocal glasses, a mobile phone (which my husband relies on for his business) and 2 top of the range watches. With hindsight, we should have checked into the HEALTH and SAFETY credentials held by the team. The hotel was excellent, very clean and staff were friendly and professional, no problems at all.More
We have stayed at several all inclusive hotels, but to date have never found an affordable one at a five star standard. The Imperial Marhaba exceeded our expectations. Our room was probably the largest and best equipped Standard rooms we have ever stayed in.The Staff were so friendly and helpful throughout, but especially in the Dining Room. The food was exceptionally good and was always varied. Ice Cream and Pancakes always on tap as was the excellent Coffee. Even the free wine at Lunch and Dinner was really quite palatable. The Sports Facilities were a bit limited, but the position right on the beach was excellent. We would love to return next Winter.More
You have made a very good choice!
Just arrived back from a week long break for Easter with my wife and daughter (4). This was our first time visiting Tunisia and must say it will definitely not be our last. We flew out of BHX to Enfidha, 2hrs 50mins, we are used to long haul flights so found this to be perfect for a quick break where you just want to be in the sun as quickly as possible. The arrival at the airport unfortunately was less than perfect, it took 1hr 30mins to get through the airport and onto the transfer coach...45mins through security and then a long wait for luggage,not ideal but now we know what to expect it will not be a problem for future visits (maybe we caught them on a bad day) The transfer is approximately 35mins, if you are tired now is a good time to close your eyes....nothing much to see on the trip to the hotel. When you arrive at the entrance you can see just why you decided to book at this hotel, and guess what....you were right! The reception is grand and the check in was very smooth. Normal check in procedure, give them your name and they give you a key card etc....let the bell boys know which luggage belongs to you and they will take it directly to your room, giving you time to take in the "Tropical Juice" they lay out for arrivals. We also exchanged some cash at the same time, so we could tip the bell boy. It is a closed currency and the exchange rate is the same in hotels, airports, etc....best to exchange small amounts as you have to exchange back to your currency before you leave Tunisia. (They will only exchange notes.....no coins) We exchanged £30.00 and only used it for tipping and the odd packet of sweets for the young one. The recommendation for tipping is set out in your welcome pack if you travel with Thomson. We generally tipped the day time waiting staff 2-4 dinar per day, the cleaning staff 10 dinar per week, the evening waiter in the restaurant 20 dinar per week(not all at the same time!) and evening waiter service also around 20 dinars per week. Everyone at the hotel is geared up for service and will not expect a tip but they do appreciate your kindness and this will reflect in the level of service you receive. Example, we were walking out of the restaurant and across to the Salon bar when we noticed that Ashley, the waiter that is generally on service was outside and must have seen us approaching, we arrived at the bar, the wife and my daughter sat outside while I went to the bar to order our first drinks......did I get there, no! As soon as I walked into the bar, Ashley holds up a tray with our drinks already poured and brings them to the table...perfect service.if you drink the same drink regularly, they always remember and will not let your glass empty, always funny when you want to go back to your room at the end of the evening. The food was really good, providing you are not shy in trying different things, you will not go short on choice....some of the Tunisian cuisine is fantastic (Brik Egg a favourite) Service at the restaurant is perfect, you get the same table every night which I think is great, you get the same waiter, 2 choices of time slots 6.30pm - 8pm or 8.30pm - 10pm, bottled wine, soft drinks etc.. Food was always piping hot and fresh, amongst the best I have experienced in all inclusive resorts anywhere in the world. Rooms are....well they are rooms. Clean, tidy, large enough, decent bathroom with hot water anytime you need it, safe, plenty of storage etc, etc...we were in 269, sea/pool view...very nice but not used often to be honest, we only really use hotel rooms to sleep and shower. Overall a very nice hotel, with fantastic service and more than enough to keep you occupied for your time here. I will certainly return at some point in the near future. Thank you to everyone that made our week here a perfect one.More
Simon760, Walsall, United Kingdom
we returned back on 13th april after two brilliant weeks total enjoyment at the imperial marhaba. when we arrived at the hotel we was so warmly greeted by the reception staff.( kamel,moez and souhail).and then taken to our room 421 which was perfect for us. the room was spacious and quiet.our cleaner(najwa) did a fabulous job with our room every day. the lady is first class. the food in the restaurant can not be faulted at all with its vast selection.you just can not go wrong. and our waiter(nouraddene) was out of this world with his help and kindness. nothing was to much for him to help. the staff in the lobby bar and salon bar served up excellent service with no waiting at all. samia and ashraf deserve a special mention. we spent some time on the beach which was kept spotless by the beach attendant (lotfi) and was very kind and helpful with sunbeds and mattresses .he was always willing his services for any one. one thing we have to say that every member of staff here are always willing to help. they are the kindest and well mannered people you wish to meet. we can not fault one single thing with this hotel and staff. just total enjoyment. the director general mehrez saadi who is in charge of the hotel always have time for a word and a chat with the guests. he is helpful and kind. summing this hotel and staff in one word .PERFECTION. roll on November when we will be returning to bliss. andy and kath southportMore
kathyfevs, Southport, United Kingdom
A great value break
Just spent a thoroughly enjoyable week with our daughter and 4 yr old grand daughter. Hotel is well run and the staff certainly make the holiday special. We were both on the first floor rooms 127 / 128 only problem is they are at this time of the year on the shady side and are over the public rooms below so much of what you see is an extended roof ,This did stop us having a sit on balcony to be honest. The pool was perishing but this added to the fun of getting in and Daisy our grand daughter braved it any way We may have just become immune but felt it was warming up as week progressed !! The weather was pleasant & sunny however there was a cool on shore wind so wise to find a less open spot, this made the beach a bit too chilly when we were there but still good for sandcastles and a dash back to the pool area . Generally everywhere was spotlessly clean. Animation team were short on ground but were unobtrusive and offered activities. Daisy loved Sam in particular. Kids disco was made up of about 4 children but that's down to the numbers of children which was surprisingly low as it was Easter holidays. Some of the sun beds were cracked but you are supplied with cushions, Towels can be swapped throughout the day . Ample and varied choice of food albeit most days it was warm as opposed to hot. Lots of choice. Hotel runs a 2 evening meal sitting system which allocates your table which you retain through the week. You retain your waiter throughout . Our waiter Mohammed was charming and attentive and genuinely welcoming. We chose to give small tips throughout and these were appreciated but not actively sought . We felt the service deserved it . We looked forward to pancake o'clock (There are pancake and cakes at 4.00 ) Another nice touch was they made Mickey mouse shaped ones for Daisy which she loved!! Indoor pool warm but quite highly chlorinated, Children couldn't go into SPA and I felt they could have extended their offerings for possibly facials/ pedicures ? I suspect it would have been used more as it seemed under used. We went to port/ marina for a morning. 5 dinars (£2) pleasant mixture of shops , but be prepared to haggle .Cafe prices cheap. Evening entertainment we only made it once so can't comment and a nice saloon bar for a cocktail. We found channel 13 was English film channel on TV so we often watched a late film . Bathrooms . strange position of showers and tap meant you had either the shower curtain attached to you or had to lift leg out of way to fill bath. Water was always really hot which was great and shower pressure really good. Worst bit of holiday was the airport arrival . Several flights all at once . Long wait to get through passports. Please fill in the arrivals card on the plane as several people hadn't, causing delays. Would I go back ? Yes , and to this hotel again ? Yes. Small things didn't detract from a great family break.More
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