This grand beachside hotel makes an impression with its big pool and gourmet restaurants.
The pool is the first thing that’ll strike you about this hotel – it’s big and framed by glossy palms. Then there’s the dining scene – the restaurant line-up includes a great trattoria and an Asian place.
Walk through the manicured gardens and you’ll come to the white-sand beach. You’ve got shops just a few minutes’ walk away, too, and it’s a 10-minute cab ride to the marina at Port el Kantaoui.
These double rooms and sea view come with cream walls and warm colourful soft furnishings. They can sleep up to three. There's a mini-fridge with soft drinks and water, plus a balcony or terrace for that bit of outside space
These twin rooms with their cream walls and warm colourful soft furnishings can sleep up to three. There's a mini-fridge with soft drinks and water, plus a balcony or terrace for that bit of outside space.
Very interesting country to travel to Tunisia. Hotel very good but I would rate Four star rather than five simply because Room Service is none existent ( Hotel policy/choice) Childrens' evening entertainment severely lacking imagination when I compare with the previous holidays in other resorts in other countries. Dining experience good with plenty of variety of food but as with most all inclusive holidays could be described as being rather bland. Level of service provided dependent on the amount of tipping to the service provided by the individual waiter or barman ( in our case very good) Facilities for adults very good but young children quite lacking. Hotel cleanliness superb . Room maid an angel . Rooms large airy and spacious with a great flat screen TVS to which I could attach my Preloaded movies from a hard drive in many formats. Free wi- fi great so no foreign SIM card needed when you could FaceTime or Skype for free! Good job excursion for day trips out were easy to organise. Taxi trips relatively cheap to Soousse (Madina) market. Hotel very close proximity to the marina where there are several dining options available and cheap boat trips. Also the marina has a fun fair which keeps the children entertained. On the beach there are inexpensive thing such as camel/ horse rides and paragliding/ jet skiing activities to do. The Hotel has close proximity to the best eating places and cafes outside of the resort complex. They were literally two minutes walk from the Resort on the Main Road. Tunisia is a closed currency so no Tunisian Dinar can be brought in or out of the country. The benefit is that also exchange rate on the day is fixed for all places exchanging foreign currency to dinar. Take your card or cash and exchange small amounts as once exchanged in a hotel only a bank can exchange back or you have to remember at the airport before leaving the country or else any remaining Dinars will be confiscated by Border Patrol. Tunisia is a true Jewel of North Africa with plenty to see and do. To make the most of your holiday excursions are a must. Overall a thoroughly enjoyable family holiday. More
Not my kind of place!
I am not a fan of the All Inclusive resorts. I tried to review this place as if I was though as would be unfair to mark it down because of my style of travel. If you want to visit Tunisia and not experience much of the history and culture and are just looking for a getaway in the sun, with all meals and drinks provided, then this would be ideal. The pool and beach areas are lovely, the staff are vey friendly, the food isn't bad with lots of choices - just maybe don't order cocktails as they were pretty awful - stick to a g&t or beer! The rooms are basically appointed but spacious and comfortable. This is a big resort, it took over an hour and 2 calls to reception to get maintenance to fix my shower so I could even leave the room but the front desk are very helpful.
Most people are there for a week, we were only there 3 nights & most of the time away from the hotel sight seeing which seemed unusual. The other guests seemed t be very happy and quite sunburnt!
As I said, not my kind of place at all so not the most amazing experience for me but the hotel itself does a good job catering for such holidays.More
LPAustralian, Victoria, Australia
Fantastic week in a fantastic hotel
Stayed during the Easter break having booked only a few days earlier with Thomson. The hotel itself is very impressive. Lots of marble in the lobby area with lots of seating scattered around. Free wifi in this area only although we did get it in our room sometimes.All the staff we encountered were polite and friendly, couldn't do enough to help you. The managers were always around to wish you a good day and ask if everything was to our satisfaction. The food was plentiful , lots of choice and nice and hot. The deserts election was also wonderful. Usually about 15 choices at evening meal time. Beach was soft white sand and always litter free. No problem getting a lounger and cushion, staff quick to come and bring one over.Pool was cold( as you would expect early in season) but most of us braved it.Inside pool better but can get crowded at certain times.Standard of cleanliness throughout was impeccable. I would definitely go back again if I got such a fantastic late deal again.More
salford_familyof4, Salford, United Kingdom
We loved this holiday
My wife and I stayed for one weeks all inclusive package holiday flying with Thomson in April 2015. I haven't written many reviews but I think this place deserves the extra effort. I hope the management will accept my constructive criticism in the most positive spirit. Apart from the comments below, emphatically this was a high quality holiday which passed without any unpleasant incident and provided a restful
break from our routines at excellent value for money.
The food was excellent at each sitting. There was a wide variety, but a chef's attention had nevertheless been paid to each dish. It would be great if they would serve snacks and maybe ice cream poolside all day. One minor inconvenience was that mealtimes were set but, having removed my watch I never knew what time it was. There are no clocks anywhere to be seen in the public areas.
Cocktails and local beer were great. The local red wine was rich, if a bit tart. The local spirits were certainly nothing special but acceptable especially served in cocktails.The bar staff were ready to learn new cocktails. I regret that neither coffee, tea, spirits, nor cocktails could be served in the main restaurant. It was irritating to take dessert from the main restaurant into the bar just to get a coffee to drink with it. It was difficult to get coffee and tea at all in the morning before 10am, which we found annoying (though, supposedly, it was available through table service on the ground floor terrace.) Others have written that coffee facilities should be in each room, and I suggest readers to bring their own kettle and cafetiere, as well a ground coffee, if they, like me, cannot do without a brew first thing.
Richly decorated, well maintained, and spotlessly clean.
Every single member of staff was friendly and rendered service cheerfully. I changed $50 for local dinar coins at reception and gave them one by one to staff who provided good service. This seems a good strategy and cost little but was clearly appreciated. English was poor among many of the staff and even using French I got blank looks from some.
Room and housekeeping
The room was very nice, other than minor niggles which clearly hasn't been reported by previous guests. For example our toilet seat was slightly cracked. When we reported the problem an engineer arrived to see to the issue very promptly.
The beach and pool are very nice indeed. The place was mainly populated by pleasant guests from the uk in middle age and older. Other than for tips, we actually used no local currency at all, and lacked for nothing.More
SteveDowds, Middlesbrough, United Kingdom
We spent a week here over Easter 2015 and had a lovely relaxing time. The rooms were fine and very clean as was the whole hotel. The cleaners were hard at work all the time. The hotel is situated right on a private beach which was white sand so perfect for strolling along.
The food was okay for an all inclusive buffet. Make sure you have the chocolate pancakes which were delicious. There was always something even the fussiest eater would be happy with.
What made the holiday were the staff, especially the waiters. Nothing was ever too much trouble and they went out of their way to help. We were introduced to the manager and duty manager at the welcome meeting and they were constantly walking round the hotel checking everyone and everything was okay. We certainly didn't need to discuss any issues with them but they were available had we needed to.
All in all a lovely relaxing holiday.More