Hotel Riu Imperial Marhaba  

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This grand beachside hotel makes an impression with its big pool and gourmet restaurants.

The pool is the first thing that’ll strike you about this hotel – it’s big and framed by glossy palms. Then there’s the dining scene – the restaurant line-up includes a great trattoria and an Asian place.

Walk through the manicured gardens and you’ll come to the white-sand beach. You’ve got shops just a few minutes’ walk away, too, and it’s a 10-minute cab ride to the marina at Port el Kantaoui.

TripAdvisor rating

Based on 1265 reviews

  • Official Rating
  • 1Building
  • 5Floors
  • 366Rooms
  • 4Lifts

Platinum

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities ► View all

Outdoor pool

From our pool you're not too far from the beach, in fact you can even walk through the gardens to get to it. We have sunbeds with parasols on the terrace and there are plenty of towels available.

Buffet restaurant

With cooking stations offering freshly prepared dishes, and assorted desserts are laid out for lunch and dinner. Themed evenings are held twice a week.

Daytime entertainment programme

Children aged 4 to 12 can come together to make new friends and take part in the hotel's entertainment. Available 6 days a week throughout the summer months.

Rooms► View all

twin room with sea view

Twin room with sea view sleeps up to 3. Mini-fridge with soft drinks and water.

twin room

Twin room sleeps up to 3. Mini-fridge with soft drinks and water.

TripAdvisor Reviews Show more reviews »

Lots of positives but negatives too

I have just returned from a week at the Riu Imperial Marhaba. It's a very nice hotel but certainly not 5 stars. The positives first then: the hotel is very clean, both the rooms and the public areas. The staff are very friendly and helpful, and nothing is too much trouble. The pool area is very pleasant with shade for those who want it, provided you're prepared to get up early and get your towels down on the sun beds of course. There are a couple of drinks stations so you can go and help yourself to soft drinks, beer, etc as you want throughout the day. It seemed to work well although there were no 'diet' drinks on offer unless you went to the bar. So to the negatives: whilst the room itself was fine and plenty big enough, the beds themselves were very hard, so much so that none of us a decent nights sleep the whole time we were there. The main buffet restaurant was ok and the standard of food was what I expected. However the same could not be said for the other restaurants. The brochure describes them as gourmet, a la carte restaurants. I'm afraid that is not the case. It was extremely difficult to get bookings but we did try the Asian and what is described as a Mediterranean trattoria. The Asian first - the food was ok but still a buffet, which meant we were up and down choosing what we wanting. That to me is not a la carte, I expected a menu from which we could choose. The trattoria was even worse, when I booked I was asked to specify meat or fish. When we arrived we were given a plate of seafood to start - not ideal when my daughter is allergic to shell fish - but there was no choice. It had obviously been prepared sometime earlier and sat on ice cubes covered with cling film. Then the main course was delivered - steak and chips or fish and chips. It was cooked fresh but was not what I expected. As for dessert, I can't even describe it - no choice again and it was disgusting. So will I be going back - maybe to Tunisia but I don't think I'll stay at this hotel again.More

Sandra O, Cardiff, Wales, United Kingdom

The perfect holiday

We flew home early yesterday morning and have already booked to go back next year as the holiday was so perfect. If you're like me and want a holiday were you can relax, not be hassled all the time and are made to feel very welcome then the Riu Imperial Marhaba is the place to stay.The staff were so friendly wherever you went and spoke very good English. In the restaurant you had the same table every night which was nice as the staff got to know you and had your drinks ready before you sat down and the used plates where whisked away very quickly. Everywhere was so clean, food was fresh and you could tell it was freshly prepped. This was my first visit to Tunisia and look forward to returning next year.More

CW_DW_2014, Staffordshire, United Kingdom

Disapointed

This will be the 7th Riu hotel we have holidayed in and I'm afraid the worst - stupid little things like many of the buffet foods in both the main and beach restaurant were at best warm not hot - we were allowed 2 soft drinks in the mini bar in the room as long as you did not want normal coke, diet was Ok and tipping was expected.More

Jim C,

Great vacation

First of all I must point out that the Hotel is in North Africa and in Tunisia to be precise so anyone expecting a 5 star hotel by British or European standard will be disappointed, however, the Hotel is of very good quality just bear in mind the location in the world. The food quality was excellent and varied in both the lunch buffet and main dining room with something on offer every day for the most picky of appetites. The 3 "Themed" restaurants were top quality, our favourite was the Asian only because that is one of our favourite styles of cooking but the other 2 were very good as well. The rooms were large and roomy and although we never asked for a sea view we were given one with a massive queen size bed, bonus. The rooms were cleaned every day to a very high standard and although the furnishings are getting a little tired they were spotlessly clean. There is also a very good supply of hot water which is sometimes an issue with a hotel of this size. The waiters and staff at all parts of the hotel are superb and always smiling and willing to offer advice in their excellent English. Although we did tip regularly I honestly believe the service was the same whether you tipped or didn't. The issue of reserving sunbeds did crop up every day but if you didn't mind not been right poolside there was always somewhere available. We spent most of our days on the beach and never once had a problem getting a lounger. On the beach issue I have read some negative comments regarding the cleanliness of the beach and sea weed. I would just like to point out sea weed is a natural product of the sea and vital to maintain marine life. Yes there was occasionally sea weed on the shoreline created by the waves but it was never a problem and no way can the hotel be held accountable for nature. The beach was cleaned every morning during our time there and it was absolutely gorgeous. It is worth bearing in mind the beach is open to the public so local sellers of all descriptions wander up and down the beach trading their wares but they are as good as gold and a simple no thanks and they leave you alone. The beach is also patrolled by police on horseback so again that is also re assuring and we never saw one unsavoury incident in our whole stay. The Marina is approximately a 30 to 40 minute walk, we did it once but it was very hot so if you do walk it take some water with you. The taxis outside the hotel charge 5 dinars (under £2) up until 8pm when the price rises to the princely sum of 8 dinars (under £3) but make sure you ask the price before setting off. The Marina is well worth a visit but be prepared to haggle in the shops, a simple no thanks is enough to stop the hassleing. As has been mentioned previously the evening entertainment is very low key so if you are wanting Karaoke nights and live bands I would suggest try elsewher, however if you are looking for a very good quality hotel with excellent guest relations, great food and a superb beach on site to have a relaxing break in the Tunisian sun then this is the place for you. All in all I would have no hesitation in recommending this hotel for a week or 10 day break to anyone, 14 days may be a little to long for a couple on their own. We will most probably return to the hotel in the future without hesitation.More

SAAllison, Brotton, United Kingdom

you get what you pay for, overall good holiday

I returned from this holiday on the 11th of September 2014 with my boyfriend feeling like we had a good holiday however it did have its downs but also some ups! The hotel was always very clean and was pretty in its interior. Our room was on 3rd floor and had brilliant wifi and fabulous view. It had a few English channels two of which would play movies (quite good ones like harry potter, paranormal activity and the notebook). These were nice as we found the entertainment was a bit lacking for a young couple (20 years old). We did find we were one of few young couples and I would stress to other young couples that this hotel is more suited to older couples or groups as the entertainment is steered to this market. But we were happy enough with the drinks and would take a few up to the room and watch a film at night. The pool was nice but would benefit from being a tad bigger as the shallow end is very small so people would all be in one area. The pool bar was self service which we loved, beer, wine, coke, juices and tea & coffee on tap was lovely. The same was at the beach bar which is a stone throw away and you can go to this bar for spirits and cocktails. We did have to go down earlish to save sunbeds by the pool/beach as we left it too late one day and couldn't find beds on the beach which was annoying! The food was ok. We didn't like the breakfast it wasn't anything special in our eyes but we only gave it two chances and saved ourselves for lunch. Lunch was good, always had a good selection. we LOVED the pancakes at 3-5pm they were so yummy! Dinner was hit and miss, you have to pick a time and stick to it the whole week which can be annoying ( my boyfriend found this annoying as he wanted to watch the England game and we couldn't change the time). Neither of us are a fan of fish so I think it was more due to personal taste rather than bad food on some nights when we didn't enjoy it as much.. but there was pancakes again for pudding so we never went hungry ! The highlight of our holiday was the lovely waiter Mohammed Ali. He went above and beyond to deliver brilliant service, he always remembered our drink orders and would always greet us with a smile and a good sense of humor. He appreciated tips given but didn't work solely for them, which was nice to see. Unfortunately I have to add that my bag did get stolen from our room on the last night/day. I reported this to the hotel and gave them a chance to get back to me but they haven't so I have to add it in so people are aware that this can happen. We left the room to go to the pool and when i returned i found that my beach bag had gone and weirdly enough it had NOTHING in it of value. It was just the most annoying theft as it was my hand luggage bag so i had to go home trying to share a small bag with my boyfriend which was not ideal. whoever stole it must just really like pugs. I do have to add that I feel the maid was shady. I passed her in the corridor that morning and she told me that she was off tomorrow and she knew it was our last day (hinting for tips i think) we didn't have many tips left so I left her 4 dinar ( i had left her 2 most days anyway so she had received a fair few tips from us) and i cant help but think this and the fact my beach bag going missing had something to do with her feeling we didn't leave her enough so she could help herself.. very very disappointing if so and i hope the hotel have looked into this even if they haven't got back to me. Despite this we had a good time, we wouldn't return but that is only because there are so many resorts out there and we would want to experience different ones :)More

Loloholiday, Reading, United Kingdom

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Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only, cruise, Thomson Ski and any other bookings. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time. We reserve the right to change or withdraw the offers at any time.

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