This grand beachside hotel makes an impression with its big pool and gourmet restaurants.
The pool is the first thing that’ll strike you about this hotel – it’s big and framed by glossy palms. Then there’s the dining scene – the restaurant line-up includes a great trattoria and an Asian place.
Walk through the manicured gardens and you’ll come to the white-sand beach. You’ve got shops just a few minutes’ walk away, too, and it’s a 10-minute cab ride to the marina at Port el Kantaoui.
Definitely not a 5 star hotel - more like 3 star, but the staff were definitely 5 star. Rooms ok, clean and comfortable but not luxury. Food ok and could always find something. The entertainment group worked really hard - thanks for the aqua gym. Two weeks of sitting by the pool and reading - weather perfect except for a couple of thunderstorms. Excellent spa and really good prices. The usual fight for a sunbed, but learned on the last day if you give the pool man a good tip and the beginning of your holiday he reserves your sunbed for you!!! Enjoyed the two weeks but would not return.More
Would come back again!!
I stayed her with my boyfriend for 10 nights. We are in our late twentys. When we arrived there was a welcome drink waiting for us. Our room was spotless and very spacious. We spent most days on the beach where you could do activities such a jet ski and parasailing. We did a double parasail and they have a photographer on the beach that takes photos of you going up. They are lovely photos and we paid about Â£35 for the photos and the parasailing!! Bargain!! The food was better than I expected after reading other reviews. We went to the Tunisian restaurant one evening and the food was ok. But it's a set menu so it might not be to everyone's taste. We went to the Asian restaurant twice and it's a buffet style. I thought the choice was fantastic and really enjoyed it! The main restaurant for breakfast and evening meals always had loads of choice and there is always a chef cooking pancakes and they are delicious!!! The staff at the bar and the waiters were the best I've experienced. Always really friendly and are so quick at getting you another drink!! The animation team are always about and trying to get you to join in with darts tournaments or table tennis but if you say no they don't keep hassling you. The evenings are quite quiet though and not much on after 11pm but it didn't bother us as we were quite happy just having a few quiet drinks in the cocktail bar or sitting on the outdoor balcony area. There is a fridge in your room filled with water and soft drinks but if you run out you need to order new ones at reception before 12 midday. Overall a fantastic hotel with amazing staff. Would definitely return here.More
been three times no more gone down hill
The staff are great and always go out of there way to help you the food is good but will advise you not to have the chicken from the bq raw inside watched the person cooking it and saw him talking to a waiter for five minutes so he would not now what was cooked took some and cutit and was raw did tell reception but to late some guests were taken I'll the next day.
We come for peace and quiet joke the russians make sure you now they are there acting like chimps in a zoo drinking in the pool noise.
Wil we be coming back?
Ps lift still down.pl.More
welshman01, Cardiff, United Kingdom
Stayed here for a week with my partner. It's a lovely hotel with fantastic and well maintained facilities. The swimming pool was a good size but limited availability on sun loungers that get all day sun. The beach always has available sun loungers and never an issue. The staff are more than accommodating and always wanting to help. The all inclusive was great and had a big choice of food every meal. Didn't try any other restaurants as the buffet was enough every night. Slightly disappointing that the cocktails are pre mixed and not really a cocktail. Wouldn't advise anyone to book this hotel if you love a party. This hotel is for the older holidayer or relaxing couple. I would suggest booking this hotel. More
ryanpatt, Belfast, United Kingdom
second trip to this hotel this year
My husband and i make our first trip to tunisia and to this hotel end of may, beginning of june this year, which we loved so much we decided to have another 11 night break from the 1st to the 12th october. Ive given it a 4* this time instead of 5* because of a few issues. Firstly check in was speedy, no problems, and headed straight to bed as we arrived late. Woke to a gloriously hot, sunny day,had breakfast on the terrace which is lovely overlooking the pool and had a wonderful day at the beach, where incidently there are many sunbeds, we had no trouble whatsoever either at the beach or the pool. There are lovely gardens with loungers which is peaceful too.
When we returned our room was stifing, the air con is terrible, and indeed sitting downstairs in the lobby area was unbearable with a alot of visitors there, im not sure there was even any air con on, but as it was raining we could not sit outside. Next day was terrible weather, the most terrific thunderstorms i had ever seen, so once again we had to sit inside in sticky heat. The roof and windows leaked so there were buckets everywhere also, and one of the lifts had never been fixed in the 11 days we were there.
Staff there are wonderful, well most of them, one of the waiters was just awful, got completely ignored unless you was french,cant remember his name or i would of named and shamed him, but was an older guy, head waiter who walked round with a face like a slapped bum,no smiles nor did he do any work !!. Food there is lovely, so much variety and always something to choose from, whether it was traditional tunisian or pizza, something for everyone. It was nice sitting in the beach restaurant but i have to agree with a lot of reviews about the flys and people not putting down the lids to keep things chilled and fly free, so lazy. Hubby and i used to sit and bet who we thought would put the lid down or keep it up haha. Also the afternoon pancakes is a must served from 3-4, very yummy with a big choice of toppings.
Im not much of a drinker so cant say much apart from the odd pina colada i had was very nice, they even done non alcoholic ones too.
Evening entertainment, riu need to address this problem as we had the same in a marrakesh hotel which was also riu but ever so slighty better than what was at the marhaba. What can i say, its very amateurish, ran by the onsite entertainment team who are ok during the day, but dont try very hard to be honest, but the evening is just diabolical, and if you dont want to sit through the drivvel, there is nothing else to do apart from the odd man on a piano, so we used to go to our room early, we are only in our late 40s early 50s but thank god for a movie channel, somewhat crackly but watchable. Only other english channel was the news, plenty of choice for french, german, russians,not for english !.
We did go outside the hotel in the evenings though for a walk, yes its very smelly in some spots which we just laughed about, but some good shops to have a look around, and gets you out. The marina is quite nice to have a walk around, we noticed we did not get hassled so much this time, maybe they have learned that you will go into their shops if they leave you alone, and we did buy some things. Dont expect to pay anymore than five dinar to the marina, or ten dinar to sousse which is well worth going to, there is a very modern air con store on about five floors at very reasonable prices, i bought two bags in there.
Meant to mention we had to have our hands sanitised every time we went for something to eat, which i think is an excellent idea, im not sure why, we certainly did not suffer from any stomach complaints on this trip or our last one,i just think maybe they are taking precautions what with all the ebola alerts on the television.
having said all this, would we return back to this hotel, well if its peace and tranquility you are looking for with good food, gorgeous beach and beautuful weather, then yes, we will at some point return.More
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