Step inside the Riu Imperial Marhaba and you’re greeted by a grand lobby. All polished marble, galleried landings and chandeliers, it’s impressive to say the least. Move through to the bedrooms and freshly-painted pastel walls and new tiled floors strike a more contemporary vibe. You’ll find all the essentials, too, like air-conditioning, mini-fridges and satellite TVs.
When it comes to eating and drinking, the buffet restaurant serves up favourites like salads, pastas and grilled meats, as well as themed dishes several times a week. Plus, during the summer, there’s a Mediterranean trattoria, an Asian restaurant and a Tunisian eatery to choose from. The latter offers up all kinds of national specialities, such as a spicy meat stew with couscous.
Outside, a big pool weaves its way around lawns and terraces. Sunloungers and palms are dotted around the edge, and there’s a separate section for children. Head through the neighbouring gardens, meanwhile, and you’ll come to the beach – a long ribbon of white sand that gives way to the Mediterranean Sea.
Finally, there’s one more thing about this place that deserves a special mention – the staff. They go out of their way to really look after you, and reviewers on TripAdvisor are constantly singing their praises.
Based on 1002 reviews
- Official Rating
Stylish 4T and 5T hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities► View all
From our pool you're not too far from the beach, in fact you can even walk through the gardens to get to it. We have sunbeds with parasols on the terrace and there are plenty of towels available.
With cooking stations offering freshly prepared dishes, and assorted desserts are laid out for lunch and dinner. Themed evenings are held twice a week.
Daytime entertainment programme
Children aged 4 to 12 can come together to make new friends and take part in the hotel's entertainment. Available 6 days a week throughout the summer months.
TripAdvisor Reviews Show more reviews »
Hotel very clean. Staff friendly. Food good was never hungry. Take a kettle if u like a cuppa in the room. Would go back. If weather was better it would have been perfect. Entertainment not the best the animation team work really hard. They always do shows no entertainers brought in that could have been better. All in all it was good.More
smcgregor2, Falkirk, United Kingdom
Don't bother coming to this hotel!
We booked our one week holiday with Thomson after reading many good reviews of this hotel on Trip Advisor and because it was featured as a 5* hotel. We had stayed at the RIU 4* in Agadir Morocco and we were so delighted that we chose RIU again. We couldn't have done anything WORSE... This hotel is definitely not a 5* hotel. I think I'm not at the same place as those who classified it as fantastic. It's our fourth day here and since the beginning we have had disappointments. Keep away from the gym! It's dangerous! The equipments are old and not well maintained. They can cause you an accident. It is a private gym, so the hotel can not do anything to help you as I was told. The owner is an impolite insidious and ignorant guy not interested in helping you. I felt intimidated and never came back. We were greeted with orange squash juice and the reception manager gave us an envelope with "all the information" and we were left to find our own room. On our arrival, our luggage were left in front of the hotel and when we went there to pick them up a guy appeared and didn't allow us to take them. He said we should go to the restaurant first and then come to get them. So we did! When we returned there was nobody there taking care of the luggage. We decided to bring them by ourselves to our room and when we were already close to the elevator somebody appeared and took the luggage just for the sake of getting a tip. One of the elevators is frequently broken. Many reviews say the staff is nice. But, isn't it what you expect from a 5* hotel? From my point of view they are nice as long as you keep "feeding" them with tips. Be careful if you complain! The main hall is just a huge space filled with some sparse chairs. Very far from a cosy place. We've got a sea view room which is spacious and clean. The walls are paper thin and you can hear from footsteps on the ceiling to very loud flush of the room besides. The towels are worn out (thin and small). There is only one outdoor swimming pool which is small. It might get VERY busy during summer time. Be prepared to wake up at 6am to save a sun bed. The food is ridiculous poor! While other hotels offer hamburgers and sausages as snacks in pool bars, here they are in the dinner menu. Chef's special is beef liver. Italian food is absolutely rubbish. My husband found a black stone in his food. It takes ages for the waiters to bring you drinks. They are more concentrated in cleaning the tables for the next meal than serving the guests. During afternoon they make pancakes in the main hall leaving a smell of smoke in the entire hotel. There are a couple of cakes that run out within the first 30min and they are never replaced. If it's finished, it's finished. There are nothing more to eat. It may be because of it that it's common to see people packing food during lunch time and taking to their rooms. Don't waste your time and money here. They are not concerned about offering quality. More
Cibele M, Sao Paulo, SP
Fantastic 30th birthday getaway
We stayed at the Imperial Marhaba from the 19-26 February 2014. I wanted to getaway for my 30th birthday somewhere dry. When arriving at the hotel we was greeted with welcome packs and drinks, we was not happy with the view from our room so the reception staff changed us straight away no problem. You have a large selection of food at all meal times and a 1 dinar tip at each meal is very appreciated and if you want something making they are quite happy to do so. In between meals there is a continental breakfast and pancakes early evening these are a must. Drinks are plentiful and like I say 1 dinar goes along way with the waiting staff also. The entertainment is more aimed at the older generation but We still enjoyed watching them as it is not advisable to go out after dark by yourself. Rico from the entertainment staff is friendly to everyone and is quite happy to give you any information and help at any time. On my birthday the staff brought me a cake and had photos taken but have to agree with one of the other comments they are very dark. We met some amazing people on this holiday ,holiday makers and staff, we would recommend this hotel to anyone but in winter not much for the younger generation (18-30). Leaving the hotel is a different matter the locals at the marina are very forceful and offensive if you do not want to go in the shops or restaurants. We had to rescue a few couples on this holiday as they would not take no for an answer. If you are going to do trips I would recommend the quads and el djemMore
Donna L, Leeds
GREAT HOLIDAY - GREAT ANIMATION TEAM WOULD GO AGAIN
My wife 14 year old son and myself went during half term, the Hotel was everything we expected, exceptionally clean and well decorated. Room was great cleaned every day with fresh towels etc. Food was plentiful and good but as another reviewer has commented it could do with a bit more spice, was good for one week but could see it being repetitive for 2 weeks without any spicy options. The Tunisian themed restaurant was fab, we really enjoyed our night in there. All the facilities were great BUt the highlight was the animation team who kept both our son and us entertained day and night in particular Noussa and Rikou were great both of them having the right approach to both young and old alike making everyone feel involved. The Bar areas were brilliant all the drinks were great service excellent not a lot to fault the place other than the pool bar beer kept getting too frothy!! and was difficult to serve yourself. Indoor pool facility was great. Whilst there my wife went in the Spa which was 80 dinars about £30 which she enjoyed BUT she said the staff were nowhere near as friendly as in the Hotel and she pointed out to them that the ex-foliation treatment should be done first not last, at point they blamed on the computer!! All in great family holiday - met some lovely people - made some good friend and will go back again in the future.More
Steve E, Preston, United Kingdom
Had a great week and a perfect 60th birthday. Staff could not do enough as usual. Food excellent. One bit of advice do not use the resident photographer as most prints come out orange. Manager always present making sure all is well. Will be going back as usual.More
Amarsh56, London, United Kingdom
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