This grand beachside hotel makes an impression with its big pool and gourmet restaurants.
The pool is the first thing that’ll strike you about this hotel – it’s big and framed by glossy palms. Then there’s the dining scene – the restaurant line-up includes a great trattoria and an Asian place.
Walk through the manicured gardens and you’ll come to the white-sand beach. You’ve got shops just a few minutes’ walk away, too, and it’s a 10-minute cab ride to the marina at Port el Kantaoui.
TripAdvisor Traveller Rating
Based On 1494 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
From our pool you're not too far from the beach, in fact you can even walk through the gardens to get to it. We have sunbeds with parasols on the terrace and there are plenty of towels available.
The buffet restaurant comes with cooking stations offering freshly prepared dishes, and assorted desserts are laid out for lunch and dinner. Themed evenings are held twice a week.
Les Nereides Thalassotherapy centre*
Les Nereides Thalassotherapy centre offers body treatments, a sauna and an indoor pool that's heated in the winter.
Rooms► View all
double room with sea view
These double rooms and sea view come with cream walls and warm colourful soft furnishings. They can sleep up to three. There's a mini-fridge with soft drinks and water, plus a balcony or terrace for that bit of outside space
These twin rooms with their cream walls and warm colourful soft furnishings can sleep up to three. There's a mini-fridge with soft drinks and water, plus a balcony or terrace for that bit of outside space.
TripAdvisor Reviews Show more reviews »
Could be so much better....
The hotel itself is quite well looked after although a wee bit tired round the edges and attention to detail if you call yourself a 5 star hotel. Iknow what I paid for the hotel, so can't complain about that side of it. I'd say it was a fair 4*. Anyway food always hot and fresh albeit not the food you'd expect in a 5*, I had far better quality food in November 2014 at a 4* Sousse hotel. The staff were very happy and friendly mostly although one or two need to take a lesson from their colleagues. The grounds were very nice, well kept, clean and tidy like the hotel itself. The room was very clean and fresh and the cleaners worked very hard for you decorating beds etc. The only thing I found strange is the toilet, no wash hand basin in the toilet room so you have to go into the shower/bathroom to wash your hands. Strange idea to me... The large atrium area is quite expansive and echos loudly and piano player during evenings. The annoyance for me as a non-smoker was one side was smoking and the other side non smoking. The place stunk of cigarette smoke in the entire area and for me the Riu chain need to change their thinking and have the whole atrium Non smoking. Nothing worse than breathing in secondhand smoke and having your hair and clothes stinking with cigarette smoke later on in your room. The entertainment team work very hard and try their best to keep people going with various activities. They're a nice bunch. Bad side they do some evening entertainment as well and try as hard as they do for me they still didn't hit the spot. Mibbees one night and that should do it for them but 3 -4 nights nope. For a Riu 5* hotel having a karaoke is bang out of order as well, maybe as part of the entertainment yes but the main aspect of the evening then definitely no. Spend some money on professional entertainment people expect a reasonable standard and the acts don't cost that much. All in all I enjoye dthe holiday, wouldn't go back though. SorryMore
easyonthebrain, Falkirk, United Kingdom
5 star joke
Typical Thompson holiday rip off !!! Food Bland and boring It's a free for all at meal times a bit like a chimps tea party,kids running around while the parents gorge themselves. Hotel I've stayed in 5star hotels around the world and this place I wouldn't give 2 star.all show and no go Rooms are clean but u have to ask for pool view when u arrive otherwise you get put at the back of hotel . Entertainment . Wot a joke !!! Location U need a taxi everywhere as the hotel is so far away from anything . When I was it was like being in gods waiting room . Would I return ??? NO WAY!!!More
Excellent Lovely Break Away Would Go Back
From the moment we arrived the hotel staff could not do enough for you. Nothing was too much trouble. Welcome drink on arrival and quick check in. We were guided to our room which was clean ,spacious and had a beautiful view of the sea as promised. No sooner than we were in our room the Head of Houskeeping knocked on the door and asked if the room was ok and clean enough, which it was.After the first night I found my bed very hard, but I have a very bad back. I told the rep at the welcome meeting the next morning, she informed the reception and by the time we returned to the room they had changed both mattresses which left me without pain the whole holiday. We had excellent Wi-Fi connection in our room but not always in the reception area. We had a look around and then headed for Lunch. There was alot of choice from salads,meat ,chicken. Pizzas and a special dish. Lots of desserts always presented well. The weather was very cold that week, only a few days of sun , the beach looked lovely and there was a beach bar but not open as it was low season. All the staff in the resturant were exellant and very helpful, constantly topping up your drinks and clearing your table. It was my birthday while we were away and they made me a cake and arranged for a lovely couple we had met to change their dinning time to be with us on my birthday night. Waiting staff around the pool and patio area alway ready to help and serve you and in the lunge and lobby at night you never had to get up for a drink. We didnt see much entertainment at night but it seemed ok. There was a TV room for football etc and a lovely man playing the piano in the evenings. The food was plentyful with pancakes and afternoon tea and cakes, needless to say i need to diet now! Very cheap for Taxis into town 10 dinar for 35 min ride which is about Â£3. Always buy items in fixed supermarkets as they are the best prices. There is one just a short walk from the hotel called Miami Shopping Centre. All in all a lovely hotel,always clean and with excellent staff.More
lishacam14, Wickford, United Kingdom
hotel riu imperial marhaba great hotel.
was there from 8/3/15 for 1 wk arrived around 8.30pm and was asked 2 go into the restaurant to get some food which was great, checked in having eaten. staff very attentive an cases brought 2 our room. rooms kept very clean by the maids a big thank you there. the bar abit big an cold for the time of yr, drinks ok local spirits not to bad.again staff very helpfull an good service. pool man very good making sure u get a bed where u want 1 an mattress an towels to go with. nice little bar,help yourself at side of the pool, lager,wine,soft drinks,water etc.nice beach but was a cold wind the wk we was there so never used it but in summer b great. outside restaurant closed due to time of yr.entertainment was rubbish at night an really need to b looked at the acts really was crap an needs to be alot better. nice tv room for football if u was to watch,but a long way from the bar.food was really good lots of choice an was hot an delicious,all in all great hotel great staff,but some small improvements would make it even better....More
Does what it says in the brochure...or online!
Just had a fantastic week here! As others say, the staff, food and facilities are what really makes this hotel, we loved it all. The Rep, Lisa is fab and although we didn't have great weather the whole time this didn't detract from our enjoyment. Honestly, if you want a fair priced week of pure Rest and Relaxation in a very friendly atmosphere then this is the place. The staff really go the extra smile to make it the best and only for a very small tip...or none at all we found in some cases. Can imagine the beach and pool areas are great in the hotter weather but the indoor pool was enough for us. The down side was the area and lumpy pillows, both of which didn't offer any comfort! Will miss our fabulous waiters, Mohammed and Ghali, this evening, that's for sure!More
Beclis, Chatham, United Kingdom
Things To Do View all »
Just up the beach north of the marina, this 4-star hotel comes with a selection of bars as well as its own nightclub. For…View details »
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