This luxury hotel comes with a huge pool and à la carte dining. And it has a great spot on the beach.
The pool is the standout feature of this deluxe hotel. It’s huge, and set between manicured gardens and a sandy beach. Dining is another highlight. There are 2 restaurants, with special mention going to the Tunisian à la carte.
The hotel is just steps from a vast, golden-sand beach. It’s in a quiet area, but there’s a bus stop a couple of minutes’ walk away. From here you can be in central Port el Kantaoui in less than 10 minutes.
With 7 massage rooms available you're bound to get a massage at the start, middle or end of your holiday. All rooms are comfortable and the spa staff will make sure you have a personalised service. If treatments aren’t your thing then you're welcome to use the other facilities such as the 2 saunas, indoor pool and beauty salon.
Help yourself to breakfast, lunch and dinner. Expect hot and cold plates, plus there are cooking stations creating fresh dishes, themed evenings twice a week and a dessert selection at lunch and dinnertime.
Not long returned from a 2 week holiday here.... It was amazing. Me and my partner flew out the 28th August ... was greeted with cocktails and the opportunity for late tea as was 11ish when we arrived at hotel. Very friendly reception and bell boys lofti was a blessing and very accommodating. Met kerrina (thompson rep) next day .... she gave excellent advise on local area and excursions. .. advised the irish bar on a Friday night (was a great atmosphere and good old karaoke). The first Sunday had the surprise of a lifetime .... my partner proposed that evening on the beach ... It was wonderful candles and rose petals lined the beach walk way with a table by the sea front, champagne and Roses. ... truly stunning. Thank you for kerrina and hotel staff that helped my 'fiancé' :) pull it all off. After this the rest of our family arrived.
Our room was lovely 1271 spacious with balcony with a beautiful sea view. We spent majority of our days by the pool. Very relaxing with a great pool for us and the children in the party they loved it. Didn't spend much time by the beach barring watersports .. nothing wrong with it just personal choice.
The food was brilliant we were worried we would come back starved but the variety of food avaliable was ace.
The animation team were a credit working so hard to pull all events off. Loved all the day activities especially us with the water polo. Night entertainment was standard but we all enjoyed it making the most of our time on stage haha! The bar man mohammed was wonderful very accommodating, he remembered our parties drinks .. We tipped him daily for great service..
Not much to do outside complex ... We did pirate ship (rubbish) , dune buggies water sports trip the madina day in souse and day at Harbour.
All in all fantastic holiday I can't praise the staff enough very clean and tidy with noting too much trouble. I will definitely be back. Once again thank you kerrina for all you did and your wonderful pics you took :).
10/10. Thank you xxxMore
Arrived to be greeted with cold drinks had a short wait for our rooms , porter helped with cases to our room. Had room with view over pool, was quiet which was good for our 2 year old . The pool was nice but cold but that didn't stop us from having fun. The beach was nice but bit dirty sea full of rubbish not hotels fault did bit of snorkelling not much to see. Meal time was strange having to go at set times in evening we where earlier sitting but felt a bit like we had time limit, lots to choose from. Our son loved the kids entertainment in the evening but the same every night would have been to much if there for two weeks. The entertainment team worked hard to make your holiday fun. Out side hotel was a shock rubbish every where , such a shame could be really nice resort with work . The harbour was lovely , long walk in heat but found it easily , lots of little shops make sure you barter in some.More
Arrived after flight from Norwich had a little wait for room but had drink offered and wristband straight away after checking in staff very helpful hotel lovely and clean. Room 1431 was sparkling lovely and clean as was toilet and bathroom, room overlooked a hotel still being built but very little noise. Food was good i am a bit fussy but always found something to eat the Tunisian doughnuts lovely Chef explained how to make them thank you. Pool could do with a make over tiles missing but nothing to drastic. Beach and sea lovely a few jellyfish just small ones and pretty blue fish. The head barman in main reception was brilliant could remember six orders at a time and finally i asked managing director why they had no bananas so as we were leaving next he sent out and had them delivered to room now that's what i call service gold starMore
plantpuss, Great Yarmouth, United Kingdom
Just arrived back from this hotel and thoroughly enjoyed it.
We did have to move rooms after the first night as we were only given a partial sea view and we had paid for a full sea view, so if you have booked a sea view room you need to be in an even room number, ie 1276, 1268, if you are in an odd room number your looking out onto either the Riu Imperial or a building site, with a partial sea view. The hotel are trying to sell these as sea view but there not.
Breakfast for me was the best meal, the freshly cooked omelettes were lovely and a choice of fillings. Lunch and evening meal were a bit repetitive, but there was plenty of everything.
The drinks were watered down, I couldn't taste the vodka, but the gin seemed ok and it was schweppes tonic and diet coke out of bottles. The mojitos were great though.
There was 2 bottles of water in the room when we arrived and you could collect any more from the bar in reception, which was open 10am - 12pm. My only complaint with this was if you wanted some before breakfast you couldn't get it, picky I know, but I've been to other Riu's were you collect water from the reception which was easier.
The animation team work very hard and the majority are very friendly, only had a problem with 1 being a bit sleazy but managed to avoid him most of the time. Several of the evening shows are entertain yourselves, ie karaoke, or Men v's Women, the Celtic show they put on was amazing! They had only practised it 3 times but wow!
My major negative which was nothing to do with the hotel but worth a huge mention is Tunisia's airport, both outbound and return, what a nightmare we must have queued for an hour and a half to get our passports stamped both ways, anyone with bad ankles, knees, hips or back, please arrange airport assistance!
My final mention must go to Kerrina the Thomson rep, what a fantastic asset she is to Thomson, not only does she give you insider tips, but she also comes to see you around the pool, so you don't have to go to the lobby to see her, she catches up with all the guests and if she doesn't see you, she calls your room to check everything is ok. The best rep I have ever had! I know she reads these so thank you!
Great Summer Holiday
Stayed for 2 weeks mid to late August. The staff at this hotel are absolutely fantatstic; everybody tries really hard to make your holiday wonderful. The hotel itself is imposing with a fantastic lobby area, although no air con here. The room was clean and comfortable if a little tight for space for 3 people, room 1067 rear right of hotel. The air con was a real boon in the room as if you asked for a second room key you could leave the air con going in the evening while out. The pool area is lovely and although getting sun beds where you wanted them was difficult (as most were reserved by 6:30 am either by guests or by pool attendants for guests who had tipped them enough) there was always somewhere to lay down and soak up the sun. The beach was excellent too (same problem with sunbeds) lots of good value watersports, soft golden sand, and warm gentle water (lots of jellyfish first couple of days). The food was very good with plenty of choice at all meals; omelettes cooked to order for breakfast and fish and meat cooked as you were waiting at lunch and tea, our waiter Mordini was lovely and very attentive. The restaurant didn't have air con apart from one section which we didn't know about until near the end of our holiday. The pool bar and eating area was nice to eat in at lunchtime as it is open and shaded. Drinks are not as alcoholic as here but the beer was good and double spirits got close to singles here. The entertainment team are terrific and work incredibly hard, day and night; they made our 7 year old daughters holiday by dancing with her at some of the shows. Karinna the Thomson rep was excellent too, she gives it to you straight and is very helpful. One downside was a trip on a pirate ship (Thomson excursion) it was rubbish. 1 pirate at beginning for photo 5 Dinar, Bandana 5 Dinar, soft drinks = 1 plastic cup of water + 1 of coke or fanta in a 3 hour trip. Boat just went out a bit, back a bit, right a bit, moored a bit at sea then back into harbour = 3 hours wasted. Tunisia itself still has a way to go; safe to walk about but everybody wants something and are pushy to get it, a cab driver gave us change from Libya rather than Tunisia and it feels like outside the hotel you can't trust anybody. Fixed price shops are the best for a quiet hassle free shopping experience. Would definitely go back as the positives far outweighed any negatives and we had an absolutely great holiday.More
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