We returned on Thursday from what we thought was a lovely relaxing, value for money holiday. However this was then ruined at the end by finding out that id actually had a pair of my trousers stolen from my wardrobe in the last couple of days. Im not one to jump in an accuse so briefly mentioned it to the rep just before leaving and said id double check at home, however my first suspician was correct and they were definitely taken. Very dissapointing indeed!! I also overheard another couple stating they had money taken from their room, only a small amount but never the less. Be very aware people!!
This is very sad as up until then we had had a very nice week.More
Just got back from a one week stay at the tropicana and first time in Tunisia. All I can say is we could not have found a better hotel. Everything was excellent. The room was clean , the bathroom a good size and the shower very powerful. All the staff were amazing, very helpful always smiling and the majority spoke English, some better than others never the less if they didn't understand you they found someone who could. The restaurant and food was the best I have had on an all inclusive stay particularly when having to cater for so many different nationalities. There were numerous hot dishes, chefs preparing food all the time, always hot and different each day and each mealtime, pizzas, pastas and an enormous selection of salads and desserts. They did speciality food nights in the restaurant which were also very good. The swimming pool was a good size with plenty of sun beds however we preferred the beach where the attendants sorted beds and parasols for you and even served drinks to you all included in the all inclusive rate. Tipping a dinar or two is always well appreciated. Oh and there is a laundry service items are retuned within 24 hours and costs very little. I sincerely hope I get the chance to return it was well worth it.More
junerwhisson, Whitby, United Kingdom
Good if on a budget
I stayed here with a friend form 15th to 22nd October and overall had a good time. When booking we weren't really fussed as to where we going to stay, just something cheap/last-minute.
Good enough to get by but the quality is not that great. Lots of variety but severe lack of chicken dishes, but lots of turkey instead?
Also, the glasses are TINY, probably holds 150ml which I found really odd.
Clean but sometimes difficult to get a sun-lounger as people put their towels on them. Not too fond of the grassy areas either. The pool bar was good but found the cocktails really bad quality (ready made pina-colada mix?) and not serving spirits until 7pm, why?
Fantastic, quiet, clean and relaxing. The guys here are really great and set up your sunlounger and bring you drinks all day.
Great. We stayed in room 309 and had no problem. Perfect for two people, lots of space and bathroom was clean. Lovely view of the salt lakes from here. Odd noise from AC every now and then though.
Cheesy but we enjoyed it!
Best thing about the hotel! AMAZING! and cheap too.
Overall - it is good if you are on a budget, but I would not return due to the quality of the food and drink.More
intoxicmagic, London, United Kingdom
Last minute Family Holiday
Myself, my Husband and our 2 children (4&8) stayed 1st October - 15th October. We were pleasantly surprised at the quality of this 3* hotel! It was far above our expectations!
We had to move rooms due to a faulty aircon in the kids room but it was done swiftly with no hassle and we got far superior rooms! They were clean with modern walk in showers, generous balconies with a sea & pool view! What more do you need?!
The maid did swans with the towels and made shapes with the kids teddies which they loved!
The staff couldn't do enough for us all, the bar staff were excellent keeping us topped up wether we needed it or not! The lifeguards were brilliant with the kids - Hosi especially on the beach!
The restaurant staff were good (even better when you gave them a dinar or 2!) the food was fabulous! Plenty of choice, English & Tunisian all cooked fresh. There was something for everyone even if you are a fussy eater!
Chef Mahur was very helpful telling me what my son couldn't eat (coeliac & a dairy intolerance) at every meal, they also cooked pasta we had taken along without any fuss.
Eammon one of the staff in the food area was fantastic too! He helped my children get their own food so they felt independent - and we got to sit and eat!
We didn't do any excursions but the chaps on the beach offering parasailing, banana boats, jet skis etc were more than reasonably priced! 50 dinar for 2 people to parasail?! Shame we left it too late and the weather wasn't suitable out last day!
There were a few 'looky looky' men on the beach, but just tell them you aren't interested and they will leave you alone!
The animation team were fantastic! My kids cried when we were on the coach heading home! Claire, Cathy & Anna were their favourites! They played with the kids everyday without fail!
We tipped all the staff we had regular contact with - they are happy with a dinar here and there!
All in all, a brilliant holiday for the price! Definitely would go back!!!More
Meloneebelonee, Darlington, United Kingdom
Nice and cheap
It's not the worst but certainly isn't the best, I enjoyed my stay at this hotel, it was clean and the staff where very nice but there where a lot of little things that eventually added up to a problem, I probably wouldn't come back.
drink (alcoholic) 6/10
For the price of the hotel it's well worth your money.More
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