Myself, my Husband and our 2 children (4&8) stayed 1st October - 15th October. We were pleasantly surprised at the quality of this 3* hotel! It was far above our expectations!
We had to move rooms due to a faulty aircon in the kids room but it was done swiftly with no hassle and we got far superior rooms! They were clean with modern walk in showers, generous balconies with a sea & pool view! What more do you need?!
The maid did swans with the towels and made shapes with the kids teddies which they loved!
The staff couldn't do enough for us all, the bar staff were excellent keeping us topped up wether we needed it or not! The lifeguards were brilliant with the kids - Hosi especially on the beach!
The restaurant staff were good (even better when you gave them a dinar or 2!) the food was fabulous! Plenty of choice, English & Tunisian all cooked fresh. There was something for everyone even if you are a fussy eater!
Chef Mahur was very helpful telling me what my son couldn't eat (coeliac & a dairy intolerance) at every meal, they also cooked pasta we had taken along without any fuss.
Eammon one of the staff in the food area was fantastic too! He helped my children get their own food so they felt independent - and we got to sit and eat!
We didn't do any excursions but the chaps on the beach offering parasailing, banana boats, jet skis etc were more than reasonably priced! 50 dinar for 2 people to parasail?! Shame we left it too late and the weather wasn't suitable out last day!
There were a few 'looky looky' men on the beach, but just tell them you aren't interested and they will leave you alone!
The animation team were fantastic! My kids cried when we were on the coach heading home! Claire, Cathy & Anna were their favourites! They played with the kids everyday without fail!
We tipped all the staff we had regular contact with - they are happy with a dinar here and there!
All in all, a brilliant holiday for the price! Definitely would go back!!!More
Meloneebelonee, Darlington, United Kingdom
Nice and cheap
It's not the worst but certainly isn't the best, I enjoyed my stay at this hotel, it was clean and the staff where very nice but there where a lot of little things that eventually added up to a problem, I probably wouldn't come back.
drink (alcoholic) 6/10
For the price of the hotel it's well worth your money.More
dbutler84, Newcastle upon Tyne, United Kingdom
Excellent value for money
This hotel is a little "tired", maybe lacking in facilities (no fridge, kettle and little in the way of toiletries in the bedrooms) but was clean and tidy throughout.
However, the air conditioning in the bedroom was incredibly noisy and there was no air conditioning in the bar or reception area.
The food was excellent with plenty of choice with a good selection on offer each mealtime.
Excellent service provided by our waiter (Ahmed Missaoui) in the restaurant and Mustapha at the outside bar in the evenings.
The Thomson tour reps - Donna and Stephanie - we're well informed and very helpful.
Overall we were pleased with the value for money this hotel offered.
Elizabeth K, Bristol, United Kingdom
We stayed in this hotel between 28th September and 5th October food was as good as you can get in better rated hotels pool area spotless and plenty of space and sun beds available any time of day rooms small but clean and comfortable towels and bedding changed regularly we were in the top floor overlooking the beach a lovely view a bit away from main towns and shops but a road train and taxis available to transport you at a low cost would highly recommend this hotel and would definately go againMore
Stephen B, Barrow upon Humber, England, United Kingdom
Not as good as advertised
If you like simply lazing on the beach or by the pool (both were very nice), then it could be for you. If like us however, you enjoy getting out and about then look somewhere else. We picked the hotel after reading the reviews which all sounded very good.
After chaos at the airport having to complete the immigration cards we knew nothing about and then no rep on the transfer. We arrived at the hotel at around 4:30 am then took ages to get checked in and were given room 175, which we found to have a broken toilet seat, patio door which would not lock properly and non working hairdryer. These were reported in the morning of our first day and remained broke at point of leaving.
The room window is facing towards a corridor window so the curtains had to remain closed for any kind of privacy, which with the lousy view of the bottom of a tree was not a big problem, but a problem non the less.
In the restaurant, the waiters would often stand chatting to those who spoke the same language and one in particular was rude enough to ask us to move from a table in his section 3 times to use it for someone else. The food was very tasty and varied but unless the dish had been recently refilled, they could often be found to be cold. The soup was known to upset a few stomachs (including mine) as I believe they will use tap water to make it so be warned!
Bar service was usually good, unless it was busy as there was normally only one person serving.
The entertainment at the hotel was of a very high standard, and was enjoyed every night. I didn't see the reps perform but believe it to have been the only one that was poor.
If you go out on the little land train to Monastir, be warned you will get hassle from sellers as soon as you get there, if you leave the hotel on foot, you will get hassle from taxi drivers and horse carriage drivers. We took the SNCFT to Sousse which cost only 1.6 TND each way for the two of us. Sousse was quite refreshing, even on one of their market days where every street was very busy, we got no hassle at all. We walked through all the back streets and felt much more comfortable than any point in Monastir.
The one excursion we did with Thompson was the Gladiators and Pirates tour which was fantastic, looking at the amazing amphi-theatre, being able to feel the presence of the history of the place and then the light-hearted pirate ship where fun and games were had along with good food, a chance to swim and fish if desired.
We also found out after booking about the exit tax of 30 TND each which I think is an absolute joke and would stop me returning to the county.
Overall, the hotel and location were not great for us as a fairly active couple, The reps were not as good as they should be and the new exit tax would mean looking somewhere else for next year.More
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