Buffet breakfast, lunch and dinner. Optional dining in the themed restaurants 1st May-31st October and Pecheur restaurant July-August.
Selected local-brand alcohol, soft drinks, tea and coffee.
Coffee and cakes.
Cool off in either of the 2 pools. The first is encircled with a capacious sun terrace, and the second is surrounded by landscaped gardens. One is a saltwater pool, and so the children don't feel left out, one of the pools has a separate kids' section.
For breakfast, lunch and dinner. With show-cooking stations and dishes being prepared right in front of your very eyes. You can choose to dine indoors in the well-dressed dining room, or out on the terrace. There are also themed buffets held 3 times a week in summer, and twice a week in winter. Highchairs are available. Please note - bottled water is not served from the bars.
Had a week at this hotel and I cant believe the negative reviews of some people . The whole hotel is spotless, food is some of the best we have ever had and the staff right from the manager to the cleaners are amazing. My partner had a birthday while we were there and I mentioned it to our waiter the day before, when we went for our lunch he had trimmed up the table with flowers and even sung happy birthday and again at dinner he had organised a cake with candles .They are so friendly and can't do enough for you . Only downside the entertainment is a bit weak but we met some really nice people and had a great time .More
richard l, Bath, United Kingdom
Stayed here for a week september 2014
i have stayed in a rui palace in Morocco so expected the same sort of service in this hotel.
on arrival early hours of the morning quite efficient and food had been left in the room.
good air con also in room but no kettle to make tea/coffee in the mornings. did request a kettle which a small returnable deposit was required however the female receptionist called Rihab was very rude and couldnt understand i was not prepared to hand over £20 plus with no receipt to prove money had been paid, everything was too much trouble for this receptionist but all the others were friendly.
the maid didnt seem to understand that the kettle we paid the deposit for had been placed so we could have drinking facilities in the room, she kept on taking the tea/coffee and cups and leaving the kettle which wasnt much help so if you do this i suggest you place cups/tea etc in one of the cupboards so they dont get swiped away (which we did after a few trips for more tea and cups).
the food in hotel was very good and couldnt fault it
i would suggest to tip on arrival as you do get better service
we did have one incident with a male waiter who appeared to be very touchy with females and not in a nice way so be aware if he targets you!
on the whole we enjoyed the stay and compared to the other Rui we stayed in could do with a few improvements but found it worth the money we paid for.More
rosie o, Norwich, United Kingdom
LOVELY, LOVELY, LOVELY
Fantastic break in the sun at this fantastic hotel (some of these reviewers must have stayed in a different hotel to us). From landing to the hotel in about an hour. As soon as you arrive at the hotel everyone is so welcoming. Check in was quick and we were in our room within about 15 minutes. We were in the main hotel building and our room was excellent, lovely and clean, huge and a really comfortable bed. The room was spotless throughout our stay , in fact the whole hotel always was clean and tidy, inside and out. All of the staff are so helpful, polite and as everyone else has said senior management are always available to check that all guests are ok. The staff really are a credit to the company. Special thanks to the waiters who looked after us, Ameur, Mineur & Hosni and all the lobby bar staff who are fantastic and make amazing Mojitos. Meals at all times had loads of choices available and the food was delicious, the fish dishes were gorgeous, plenty of food available so you could easily come home a stone heavier !! Thankfully I left the puddings to my husband who assured me that they were lovely too. Wine at meals times was fine , we preferred the red but the white wine wasnt to bad either. We spent all our time on the beach which again was lovely and clean, plenty of sun beds available when we used to go down about 9, a few people have towels out but for us this wasn't a problem. We had no one bothering us on the beach at all, the guys selling stuff just walk along the front waving whatever they are selling but didn't tend to hang about. The sea was lovely and sectioned off so you have no problems with the water sports going on. We were just after a week of total relaxation and this Hotel ticked all of the boxes for us. Would we return, definitely , in fact we're taking our grandchildren next summer (that won't be relaxing) for a little family holiday. If you want a week away , short flight, excellent staff, you won't go wrong here.More
Couldn't recommend more but.....
Returned from here last night 21st September. From the first day met some lovely people and thoroughly enjoyed the whole experience. Spoke to many people and our experience was that the younger ones found it lacked a bit of something but for us being middle aged it was the chill experience we needed. Hotel wonderful, staff couldn't do more and people that say food samey- what planet are they on? Would like to say a big thankyou to medi Ali, fawzi, kahlid and Othman who all made us feel very special during our entire stay. BUT and this is an expensive lesson learnt DO NOT pack any valuables in ur suitcase as the staff at Enfidha airport went through our suitcase and removed our Samsung tablet. They did have the decency to leave the case though lol. Put a real damper on our whole holiday experience especially as all insurances saying that we are not covered!!!!!More
Lovely hotel - beach
Me and my sister stayed at Riu Palace Hammamet on the 11/09/14 for one week.
Hotel was stunning! could not fault the rooms (1314) and the grounds! lovely big sandy beach! Stunning!
One huge problem for me was you can smoke inside in the lobbing and corridors... I was on the 3rd floor and at the end of a evening there was a heavy cloud of smoke that made it hard to see down to the lobby!!! I am a smoker but I found this disgusting. Please keep this in mind if you have asthma or young children.
The reception staff were AMAZING! I became very unwell one night and they sent a driver to a pharmacy without cash up front and did not expect myself or my sister to go with the driver. Money was taken once the driver came back. Even the next day the staff asked me and my sister if I was feeling better. Mohammed on night reception - Thank you! you are a credit to your hotel.
My sister was made to feel uncomfortable by SOME of the chefs and they we staring and asking if they could take her for coffee and local disco! for a 5* hotel we did not except this type of treatment.
Cleaners - Do a great job! but they knock early! put the do not disturb sign on if you don't want to be woken up early! they do come back later to clean! (obv that is if you remember to take the sign of the door!!!)
Waiters in the restaurant - Friendly and hard working - Lofi was ours! he was such a lovely man! could not do enough for us! always had a chat and a joke with him! very nice man and he works very hard and long hours and still had a massive smile on his face!
Food - Was average! i became a veggi for 4 days as i did not like the meat. they always had pasta and chips (always a safe option) but you get A LOT of garlic on your pasta.....i think i can still even smell it! lol!
Entertainment - all inside .....which was a shame as i was on holiday and would rather be outside enjoying the warm evening then sitting in a hot room! so i never saw it.
We went shopping in jamime one night and i would recommend this.....you can get some fab fake converse (£15!) my sister bought some amazing pottey.....so cheap! deffo recommend even if it is a pain to get home! lol!
There is a local club (mambo or latio club i think it was called) if you are at the front of the hotel you will hear the music from it! we were not bothered but we spoke to a few people who requested to be moved rooms.
Otman who works in the evening as the beach bar was great as well! always bought our drinks to table and chatted and made us feel welcome!
Tips- people tip throughout the holiday..... we did not.....we saved this this till the last day and tipped the staff that made our holiday....there is no pressure to tip but its a good way to get rid of the last of your currency as you can't take it out of Tunisia and you even can't use it in Duty free! KEEP THIS IN MIND!!!More
Items marked with * incur extra charges which are payable locally
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. Thomson reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions pleaseclick here
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.