Buffet breakfast, lunch and dinner. Optional dining in the themed restaurants 1st May-31st October and Pecheur restaurant July-August.
Selected local-brand alcohol, soft drinks, tea and coffee.
Coffee and cakes.
Cool off in either of the 2 pools. The first is encircled with a capacious sun terrace, and the second is surrounded by landscaped gardens. One is a saltwater pool, and so the children don't feel left out, one of the pools has a separate kids' section.
For breakfast, lunch and dinner. With show-cooking stations and dishes being prepared right in front of your very eyes. You can choose to dine indoors in the well-dressed dining room, or out on the terrace. There are also themed buffets held 3 times a week in summer, and twice a week in winter. Highchairs are available. Please note - bottled water is not served from the bars.
Nice hotel, Staff outstanding,Lovely beach, 4 **** Max
As with some of the other reviews, I have to agree there is no comparison between European and Tunisian star rating, but I didn't expect it to be "The Ritz". We did our homework before going.
Nice hotel in nice grounds, staff work tirelessly to maintain high standards, management are all over the show, watching and making their presence felt, interacting with guests, always smiling and willing to make your vacation the best they can.
Food, there is plenty of choice, always piping hot, lots of cooking stations to choose from, salad bar is plentiful, dessert heaven, with ice cream to boot. Drinks can be a little weak, but a gentle reminder to the waiting staff to make them large and from then on you'll be fine. A tip now and then doesn't go a miss, as they work relentlessly in extremely warm conditions.
Rooms are spacious and kept very clean, again a little appreciation for the chambermaids who work like ants. Small fridge in room restocked daily with still & sparkling water and a soft carbonated drink also (usually Fanta orange or limeade.
Poolside, plenty of sunbeds, unfortunately us Brits have joined in with the rest of Europe with getting up way before we should do on holiday to bag a sunbed, then not accommodate it till well into the day. A bit selfish but that's what some of us have become, that said we still managed to find a nice spot at no matter what time we surfaced from our lumber.Just give the pool attendants a nod and they will furnish you with mattresses, parasol, table and chair is desired.
Overall, we wanted a short duration flight to a hot country with nice accommodation surrounded by nice people. I think this hotel ticks all the boxes on what we wanted. Don't get too hung up on the negative comments, do your research before you go, decide what you want, how much you want to pay, then make you own mind up.
desmaster, Wetherby, United Kingdom
Not Riu and thomson Platinum standard
This was our first experience to Tunisia and will be our last. Had read many reviews before our visit and there were a lot of negative comments made rather than positive ones about the Hotel. When we arrived two weeks ago we were advised that they had upgraded our bungalow to a bungalow suite. When we arrived in Bungalow 602 we found this to be very basic. No coffee tea making facilities, no information on hotel, fridge containing only water and what I can say is a bathroom from hell. Rusty shower curtain pole and dirty curtain. Everytime I went to reception to change money and give my room number I was told this was the best bungalow on the complex (poor people who stayed in other bungalows). We were only a few steps away from the beach which was the only benefit to us. The beach was clean and the beach bar was ok. However, the food in the buffet restaurant was exceptional. A really good selection and varied every day. The restaurant staff were very helpful and so were the bar staff (they made up for the other staff working out of that Hotel).
What can I say about the evening entertainment. I can say that I have visited many Rui Hotels over the years and can honestly say this is by far the worst for entertainment. Not sure the name of the young girl with the animation team but it would seem that the evening had to be focussed around her every night with her showing off her new dance moves. The pianist was by far the worse and as for the Folkshow well the room emptied one by one apart from some guests who appeared to accept any sort of entertainment. Can honestly say will not be returning to this Hotel and definitely not Tunisia where you have to wait for over an hour to get through passport control both in and out of the Country. Thomson are most definately giving out false information about this Hotel.More
56cer, Cardiff, United Kingdom
Relaxing holiday break
As mentioned in previous reviews, 5* Tunisia is not comparable with European standards and you certainly wouldn't have the relaxed atmosphere of walking around reception in your shorts at a top British Hotel! That said, we did find the service here to be of a high standard, our bungalow room was always well cleaned and the majority of staff were helpful and good at their jobs. Main Heads of Staff were constantly around the hotel and very approachable. In particular we found Mehdi to be an Ambassador not only for his Hotel but also for the Riu brand. The Tunisian restaurant is definitely worth a visit, especially for the steak and general peaceful ambience. We found the buffet restaurants satisfactory. The beach is lovely and you do not get hassled. The pools were good and there were always plenty of sun beds. We were just looking for a beachside hotel for a quick getaway, sunshine holiday with good service. This hotel met our criteria and if that is what you are looking for, then put this hotel on your short list.More
We spent a lovely week at this hotel in the 1st week of September.We booked a seaview room in the main hotel and that is what we got.The room had a beautiful view and was very large and clean.
The fridge had still and sparkling water and a bottle of lemonade.
The hotel has 3 pools and a fantastic beach.It has a well equipped gym and sauna,3 restaurants and numerous bars.You can get more or less anything you want to drink and the staff are always there to oblige.The white wine is not a marlborough sauvignon but is very drinkable and you can get your bog standard G and T if you like.
This hotel is not quite the standard of other riu palaces but as was discussed with other guests after a few drinks it is VERY GOOD VALUE for money.
The food in all the restaurants is lovely and the service was always excellent.
We would go back without hesitation.More
1834jules_philip, York, United Kingdom
Best Holiday in 30 years plus!!!!
Don't listen to the wingers, we can all pick fault with any where.
I don't usually leave reviews however felt I had to this time, I thought Cuba & Mexico were great however along flight out and back
Spent two weeks in paradise & only 3 hour from the Toon, We met some great people both holiday makers and staff, the place was so friendly. The Staff always had a hello and a smile from the cleaners to the Manager. A small tip goes along way however you do not need to tip to get the service, just have a laugh and build a relationship with the staff and they are happy you are happy. Rooms where cleaned every day and the maid was very polite, did not have leave towels now and again but dial reception and within in ten minutes we had enough towels for a fortnight!!
Like all British upon arrival we were given one of the bungalow rooms at the front of the hotel however, we had read the noise reviews about these rooms and demanded change of rooms, which was done with out any fuss the next day.
Plenty of sun beds around the pool and on the beaches
Great Thanks to
Ben the waiter on the Terrace bar so polite and made us welcome every night
Kalhead the main reception
Khalief in the main restaurant
You made our holidayMore
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