Riu Palace Hammamet Marhaba  

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Set on a long, gold-sand beach and surrounded by palm-filled gardens, this hotel has bagged one of the prettiest spots in Hammamet. And the whole place has been thoughtfully designed to make the most of the setting. Cue whitewashed bungalows metres from the sand. Restaurants with open-air terraces. And winding footpaths on manicured lawns.

When all you want to do is take it easy, pick a spot by one of the hotel’s pools. One is bordered by a spacious, lounger-dotted terrace, while the other is framed by landscaped gardens and towering palms. If you’re feeling energetic, there’s plenty to do. On the sports front, you’ve got tennis and volleyball, not to mention a state-of-the-art fitness centre. In the evenings, it’s all about live music and professional shows.

The hotel’s dining scene is just as impressive. The main restaurant serves up huge buffets, with show-cooking stations taking pride of place in the well-dressed dining room. Themed buffets are held too: three evenings a week in summer, twice a week in winter. You’ll also find three à la cartes dotted around the grounds.

Lastly, the bedrooms deserve a mention. They’re large and comfortable, and have a palatial feel. Latte-coloured walls are offset by pale-gold soft furnishings, while oversized headboards sport detailed wood carvings. Each one comes with air-conditioning and satellite TV. For the best views, book a sea-facing room.

TripAdvisor rating

Based on 733 reviews

  • Official Rating
  • 3Floors
  • 371Rooms
  • 3Lifts

Platinum

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner. Optional dining in the themed restaurants 1st May-31st October and Pecheur restaurant July-August.  Selected local-brand alcohol, soft drinks, tea and coffee.  Coffee and cakes.

Facilities► View all

2 outdoor pools

Cool off in either of the 2 pools. The first is encircled with a capacious sun terrace, and the second is surrounded by landscaped gardens. One is a saltwater pool, and so the children don't feel left out, one of the pools has a separate kids' section.

Buffet restaurant

For breakfast, lunch and dinner. With show-cooking stations and dishes being prepared right in front of your very eyes. You can choose to dine indoors in the well-dressed dining room, or out on the terrace. There are also themed buffets held 3 times a week in summer, and twice a week in winter. Highchairs are available. Please note - bottled water is not served from the bars.

Pecheur beach restaurant*

During July and August, Pecheur beach restaurant offers Mediterranean cuisine. Don't forget to make your reservation in advance. Please note - bottled water is not served from the bars.

Rooms ► View all

twin room with garden view

Twin room with garden view sleeps up to 3 or can be sold as a single. Heating is also available, mini-fridge stocked with soft drinks and water.

twin room with sea view

Twin room with sea view sleeps up to 3. Heating is also available, mini-fridge stocked with soft drinks and water.

TripAdvisor Reviews Show more reviews »

A WARM WELCOME AWAITS YOU

This is an excellent hotel and I am sure one of the very best in Hammamet. My wife and I stayed there in early March for a week and although the weather was a bit disapointing, being stuck indoors in this hotel was a great place to be. From the moment we arrived, we were made to feel "welcome" which is what "Marhaba" means in Arabic. The staff were without exception very attentive from the Chief of the restaurant to the chambermaid and everyone inbetween. The general ambience is very relaxing with plenty of space to accommodate all guests within and outwith the hotel including around the pool area. The hotel is built adjacent to the beach which has good quality sand. Our bedroom on the second floor was quite large, the bed was big and there was also a sofa, balcony and a good size TV with satalite connection. The bathroom was also spacious. There was an excellent choice of food at every meal and all hot dishes were well cooked, nicely presented and very tasty (we were all inclusive). Wine and beer was offered plus there was an endless supply of tea or coffee constantly being offered and the hot pancakes mid-afternoon were a nice treat. Evening entertainment was generally good and the team worked hard. There is not much to see in the vicinity of the hotel but if you want to go into Hammamet which I would recommend, taxis are always available at the hotel gate and are very cheap. The Thomson rep was very good, always around and very helpful. We booked an excursion called 'Legends of Tunisia' which was a really good day out, taking in El Jem, Monastir, Sousse and El Kantoui with lunch included. I would have no hesitation in recommending this hotel, which was previously in the Sheraton group but is now part of the RIU chain of hotels. We could have enjoyed two weeks not just one if we had realised how good it was going to be.More

JetsetBob, Glasgow, United Kingdom

Great Hotel - Great Staff

From the moment we arrived until the day we left, we were made to feel very welcome. It is the first time we have been on holiday where the Managing Director met the guests and introduced them to all of his heads of departments personally and gave us an insight to where they came from and where they had previously worked. Every day he was in the restaurant checking that guests were enjoying their holiday. The food was great and plenty of choice. The only downside to our holiday was the weather - it rained for 6 days out of 7. There was nothing the hotel could do about that. We still enjoyed the relaxation and met some great people. The rooms were very comfortable and we had a problem with noise from a local night club on our first night, however a quick word to Tracey the rep and she had us moved to a new room without any fuss. A seaview room would be the best choice, or a bungalow. If you choose a garden view then you will be looking into the car park. Bar staff were very attentive, especially Ben Sessi, you did not have to get out of your chair to go to the bar, as soon as your glass was empty a fresh drink was brought to you. I would certainly think about returning - hopefully to better weather in the future.More

CeeBeeGlasgow, Glasgow

TOTAL BLISS

from arriving to departure this hotel is one of the best & we have been to hundreds in our lifetime the hotel itself is situated on the beach but has a number of pools if you prefer those, the food is unique & delicious &being all/inclusive there is all the wine beer & other drinks to satisfy even the ardent drinker, the rooms are immense @least ours was &other guests said the same, the staff were amazing & were always on hand to help in any way, the décor of the hotel was like an Arabian dream & spotless, all in all a fantastic place to visit in deed we are going back there in late JUNE this year we were that impressed.More

Sid D, Newcastle upon Tyne, United Kingdom

Rod M Good Hotel, Service and Food, Avoid Hotel Spa

Good Holiday Overall Hotel Staff Brilliant Food Good Hotel In remote position but taxis to nearest towns are cheap Avoid the hotel Spa. Drains in spa very smelly, had to exit. Spa staff unprofessional. Treatment equipment not workingMore

RodM812, Loughborough

Made better than perfect due to the Legendary staff!!

My articulation, memory and spelling of names simply aren't good enough to really get across how good our holiday was made by the Manager (Antonio) of the Riu Palace. Not to mention his Executive 'Big' Chef (Monsef/Moncef?) & Head 'Little' Chef (Apologies forget his name) who were also brilliant. Although this is about the hotel, we can't forget Tracy our Holiday Rep from Thomson. If you don't want to read a long review, then please just skip to the bit I write about the staff, as it’s all you really need to know! To put it into context, we had our honeymoon at a Riu Palace in Morocco, which although may of had more facilities, wasn't even close to being as good as this place due to the way the staff are so good at looking after you (and we're not just talking waiters!). Also just as we had booked the holiday for all inclusive my wife was diagnosed as having Coeliac disease, so has now to follow a strict Gluten Free diet. As you can imagine we had concerns over the dietary requirements in a foreign country. Thomson firstly emailed the hotel and said this would not be a problem, but as back up my wife also emailed the hotel. She had a response from Antonio at the hotel to confirm this would be completely fine, who we later found out was in fact Antonio the hotel manager! On our arrival we were greeted with the other arriving guests, and rather than queue holding the welcome drinks, where invited to sit down and relax. From then we were effectively 'waited' on to check in. I stay in hotels a lot due to my job and have to say it was the easiest and most relaxing way to check in I've ever experienced. How the start of a holiday after a long flight should be! Marriott, Hilton, Radisson, all, should take note!! As we had booked a "bungalow" our room was in one of the buildings not part of the main hotel. We could have done with a map or directions after getting our key, however asking a member of staff soon got us to where we needed to go. The Room: Exactly as described and lovely, would definitely recommend a balcony 1st floor room as opposed to a ground floor terrace option. Like a number of these hotels, rather than one big bed it was two 3/4 beds pushed together. Yes we would have preferred 1 bed, but the 3/4 bed is more than big enough for 2 to get in and cuddle, but also handy when the wife has a habit of pinching the bed sheets when you get your own bed hahaha! Shortly in to our stay, we were unlucky enough to get a room where the shower and bath would only be on at the same time and the shower rail fell down. When we contacted the reception in less than 30 minutes someone was there to fix it, and in a further 30 minutes it was all sorted. The Welcome: We were invited to a welcome day we've always found a definite benefit to these type of holidays. I've been on these before where you get to meet the holiday reps, and maybe someone from entertainment. On this occasion on arriving we were greeted by the hotel manager and all the heads of departments, kitchen, room, bar, restaurant and entertainment. I've never been to a hotel where they have done this and actively encourage you to speak to them to raise any issues! The Food: As mentioned my wife has to have a strictly gluten free diet, something that was very new to the both of us. As advised we went to see the head waiter, who being honest tried his best, however it was simply a language barrier. A second waiter after seeing our struggle also came to speak with us, however trying to get the message of "strictly gluten free" was just not happening. You can imagine we were getting a little worried. We approached our Rep Tracey and explained the situation. She immediately took us to Antonio the hotel manager who remembered my wife’s email. We were speaking with the head chef and assured we would be well looked after and that upon or meal time to see the head chef and would be sorted. As it happened the Executive Chef that day was away and the Head Chef was then going to be away for a few days, but he ensured the Executive Chef Moncef was fully informed of my wife’s requirements. Moncef showed my wife which foods she could eat, had special pasta and pizzas made, baked special bread for our days out and even made special desserts for her. This man was nothing short of a legend. Think of a jolly Santa but in a Chef suit and no beard. He was brilliant! As for the food for me, well lots of choice, lots of flavour. I can be a fussy eater at times and say that every breakfast, lunch and evening meal there was loads of things I just wanted to gorge myself on! The Staff: We had a regular waiter who was very attentive had our regular drinks ready for us, very approachable and I only tip when it’s deserved. He got a tip half way through our holiday and a second tip at the end as a thank you. The chambermaid was lovely and even one day left us a lovely arrangement of towels and flowers as a greeting to our room. I can't say any more about the 2 chefs, but Moncef was one of 3 legends for our stay with all the special foods he made and personally delivered to our table. The hotel manager was the 3rd legend. Don't think just because of my wife’s dietary requirements we go special treatment from him. EVERYONE got special treatment. He was there for every food sitting wandering round greeting guests asking about their stay, checking everything was alright, and on the odd occasion where someone did have an issue it was quickly seen to. I cannot imagine anyone better. This man was a legend. Approachable, attentive, brilliant. His staff clearly liked but equally respected him, the kind of boss you where you wouldn’t want to do things wrong, not because they'd get angry, but because you didn't want to disappoint them. The final person who was an absolute Legend for our stay was Tracey our Holiday Rep other than she was brilliant. If you don't like her, then being honest YOU’RE the problem. Down to earth and quick to get things sorted. The best bit, you can see the hotel staff getting nervous when she's making a bee line for them to get something sorted. Brilliant! We invited her to join us one evening and got some great insights into Tunisia. We had lots of waiters at the bar serve us, all friendly and attentive. A final honourable mention for the guy who takes the bookings for the Spa, even gave us our own personal tour of the Spa and facilities when we turned up a different time to everyone else. In short, highly recommended!More

DamianHardman, Wigan, United Kingdom

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