The hotel is in an unbeatable location in the heart of Marrakech, and it’s not long had a big refurbishment.
This hotel has one of the best addresses in Marrakech, It’s on the doorstep of Jemaa el-Fna square, which means you’re only 5 minutes’ walk from the souks, restaurants and food stalls.
The hotel has recently undergone a big refurbishment. A lot of the original Arabic features have stayed put, including a 200-year-old tower, but the whole place has been given an injection of contemporary style.
Having read lots of reviews about the hotel and Marrakech in general, there is only 1 fault I really need to mention. From the very beginning, the Thompson flight, the transfer, the hotel check in (the best I have ever experienced), the room, the staff, the food and the drinks were all absolutely Bob on!!. It was some of the Muppets that were there, or arrived whilst we were there( ( we stayed 11 nights ) who expected things to be as if they were in Blackpool! and also acted and spoke to people as if they were in Blackpool!!!
Less of the dross!
Congratulations to Imax and his entire team and thank you for a fabulous holiday. Food was great, service excellent, relaxing in the gardens amid fruit trees and birds superb.
Talk of a surley poolside bar attendant? Smile at him and he will smile at you. Say thank you in Arabic? easy if you try!
Nothing too much trouble for anyone.
Marrakech is a two time experience, day time and evenings. The hop on hop off bus is well worth the money..
All in all, great holiday, we would not hesitate to go back to the same hotel.More
Not for me
Just got back from the media gardens in marakech. Hotel has some of the best staff, but the hotel needs some work doing. We have been told that the are getting new kitchens over the winter.
The grounds are great for relaxing. Bar was plesent but closed on the dot of 12 if not before. rooms small but plenty of space for 2.
I don't like I would like to go back to this hotel .
Don't like marakech but loved the mountains. Do the 4x4 mountan trip it's fantastic made our holiday More
One of our favourite holidays
This was a last minute booking - 7 days before - with Thompson. We wanted somewhere with good weather where we could relax and also do some interesting stuff.
I can't speak highly enough about Marrakesh. It's a fun, vibrant, interesting, Safe!, cool place to go.
Loved the Souks, markets and the entries city. It's amazing. Needs to be seen to be believed.
This hotel is a perfect location. Just outside the main area. Walkable distance to the old city and the souks and not far from the French Quarter. The rooms are a decent standard. Two pools, both well maintained. The restaurant is really good with a good balance of local and world cuisine. The service was excellent.
We went in May and it was really hot, even until 9pm. It's just a great experience and really worth doing.
We get asked a lot of questions that relate to the current climate in world when it comes to this holiday - all I can say is we found the people of Marrakesh to be polite, fun, helpful, respectful and very very welcoming. No problems, no issues just an amazing holiday. More
BiscuitBrian, Lincoln, United Kingdom
I had so many reservations
My partner and I stayed here for a week in early November 2015. After reading all the negative reviews I was kinda worried to say the least. Yes there are some minor points if you go looking but who cares if you can't get BBC 1 in yr room! I kid you not, what a tw@t, I really wanted to punch that bloke in the face : / . The poor staff got some grief that day due to people having to wait a few days for their jacuzzi but failed to realise most issues with rooms were NOT the hotels fault but Thompson over booking with no consideration. From start to finish this was the best holiday I've ever had. The staff couldn't do enough and the food was far better than all inclusive you would get in Spain. Variety and very tasty and service second to none. One slightly moody guy in bar but soon smiled when I pointed it out and anyway who cares. Always easy to get served and easy to get a subbed, clean, happy and fantastic hotel. We had room 401 with a view over Marrakech and couldn't have asked for better. The medina and souks were the most amazing experiences and the people so friendl. Very busy, very exciting and got easier to say NO as the visits increased. I worried about security, the hustle and bustle and what to expect. I got the opposite. People only want to make a living so buy those local made products and put a smile on those faces, worth every penny. Print a conversion chart to carry in yr pocket, it makes it so easy on the day and my advice would be to wait till you get to the hotel to change money up and do it in like Â£100-Â£200 at a time as you won't need much and can't bring it home. Tracey was great and you can book trips using a card but we used Dirham. We visited the waterfalls and our day out was amazing and shouldn't be missed. The coach trip took a while but flew as the sights and sounds along the way are awesome. Pockets of westernised looking kids, hand in hand walking to school in the middle of nowhere is something else as the Marrakech government provide education for ALL regardless of how poor. We got a taxi to Carrefour supermarket to buy our spices. Much cheaper and in sealed packets. There's a lovely shopping centre right outside the hotel and it sells all local made goods with no bartering, but medina and souks are 5 minutes walk round the corner. Inside the hotel complex its peaceful and serene and you can relax until yr next evening in the medina which is awe enspiring and a much different experience to the daytime one. We did get lost(led astray) but was quite funny that we had fallen for the blah and tipped the guy 10 dirham, then payed a lad 10 dirham to lead us back. Peanuts. Funny when they try to get more but just say no. The hotel tortoises are fab. Embrace Marraketch and it will embrace you. Open yr minds and embrace the culture. By far has left a lasting memory and I shall definitely be returning to THE MEDINA GARDEN HOTEL.
If you haven't left yet a must buy is DK Top 10 Marrakech book. Enjoy peeps : )More
Great place staff cannot do enough for u our honeymoon and wife's birthday decorated bed every day for honeymoon and birthday good times at pool food ok good variety activety funny meet some great people outside hotel ok b carefull oh room cleaned everydayMore