Upon arriving at the hotel after the trials of the airport, long queues and wrong baggage carousel shown, standing like lemons at the wrong one, we just wanted to get to our room and get some sleep its been a long day. Hotel staff wanted to give us welcome drinks and towels to freshen up,which I thought was unnecessary way of checking in, lots of tired passengers.s
The location is brilliant close to main square and main mosque. the excursions offered are good value, an offer on the souk tour and gardens tour & history tour made it good value.
If you go from the hotel to the mosque, just by the crossing is a red umbrella, this is where the open to tour bus goes from its great fun and good value.
If you wish to go out at night it is expensive, as it as a Muslim country wine and beer are heavily taxed. A large beer Â£7. Some places may do happy hours.
The pool and gardens are great and well kept, as it was 35 deg C the trees in the garden was the best place for shade.
The hotel has had a full refurbishment but already our room was looking tired especially in the bathroom (mold round bath and paint coming off walls). The room we had was overlooking the pool and gardens great views.
The entertainment was ok and it stopped about 1100pm. we were there for 2 weeks and it became very repetitive.
The food in the restaurant was average and not always hot, theme nights were poor, the local food was better but again it all became repetitive.
Holiday done and returned to airport, this airport is the worst for rip-offs, You will be told to change any Moroccan money you have before going airside. But what they dont tell you that you need it if you wish to buy refreshments as there is about 15 to 20% mark up for using Sterling or euros, we got a raw deal on our dirhams into Euro (they had no sterling!) then had to pay a premium in Euros for a snack as they accept Dirhams but charge more to take euros!! so keep any loose Dhirams you have the regulations printed for passengers state you can take 1000 Dirhams with you.More
Coffindogder, Bangor, United Kingdom
A Veritable Oasis In The Desert
First time in Morocco led us to stay all inclusive at the Medina Gardens,very easy walk into the Square and set in lovely peaceful gardens.
We arrived at midnight to a warm welcome and a very easy check in complete with cool towels and a cool drink. We were quickly shown to our room and were asleep in short time.
After a good sleep we found breakfast to be varied and of a very good standard, the pancakes went down well!
No queues for sun beds here,lots available at the pools or scattered throughout the gardens.
Staff are very friendly and give excellent service in most cases.
We chose the trips we wanted and settled down to some great sunbathing.
Dinner has a different International theme each night,you can always find a dish to please, and always available is a selection of Moroccan food to try.
The entertainment is good and Sarah,the entertainment coordinator is not pushy ,you join in if you wish too.
The walk down to the Sqare is easy and you must see the Artisan market opposite the hotel gates for good quality local goods. Not as much hassle to buy things as in Egypt or Tunisia and you can shop in the souks in relative peace. The souk is absolutely incredible and must be experienced!
The hotel is quite close to the Menara Airport so a quick transfer time is achievable,so no long coach journey!
We really enjoyed this late sunshine break and booked to go back next year the day after we returned home!
See you again next year Marrakech!More
Richard1242, Stone, United Kingdom
Just returned from the medina garden. We went to celebrate our thirtyeth anniversary The service manager knew it was our anniversary and in our room was complimentary wine and champagne The room was amazing with sitting area with a three piece suit and tv and a tv in the bedroom and an amazing view of the Atlas Mountains All the staff really helpful and nothing was to much trouble special mention to Imad the service manager and Maria the receptionist Ther was a good choice of food with a different theyme every evening. All in all we were made to feel special The location was perfect situated in the old medina mid way between the new french quarters with all the new shops and the old souk . Had a fantastic time and will defiantly return.More
Steve T, Bristol, United Kingdom
Myself and my boyfriend travelled to Medina gardens for 10 nights at the beginning of October and we had an absolute ball!! perhaps we are just easily pleased as we had the best holiday, no complaints apart from sarah the events co-coordinator could perhaps make more effort with activities that actually interest adults and couples, although she did try but the majority of people were not interested.
The food was excellent, lots of variety and really yummy especially the Moroccan tagines. staff were lovely and as many people have said nothing was too much bother to them especially once we got to know them throughout the week and on many occasions our glasses were topped up before they were even finished which was good. staff work exceptionally hard and are a credit to Medina gardens.
Imhed and Ahmed the holiday reps are lovely guys, really made a effort to remember our names and always greeting us in passing. The spa is worthwhile we both had a couples hamman, full body massage and a back neck and shoulder massage and would defo recommend.
overall I would recommend Medina gardens to anyone after a nice chilled holiday in the sun, as well as experiencing the culture. We LOVED marrakech, took a couple of days to get used to the hustle and bustle of the souks and streets etc but found that the majority of the locals appreciate a sense of humor and are very friendly.
Some people who write these reviews must be fussy and hard to please as I feel we couldnt have been treated better. If your willing to try new things eg food and experience different cultures and ways of life then I would 100% recommend marrakech and Medina gardens.
Maeve M, UK
We stayed at the Medina Gardens for 10 days earlier this month.
On the arrival at the airport â please do note however that the airport staff are a law unto themselves. It took us nearly two hours to get through passport control and onto our coach! The welcome we received on arrival at the hotel was great being greeted with a cold towel a drink and a snack. The hotel even kept the restaurant open which was really considerate as the flight arrives late in the evening.
The hotel is very clean and the gardens have been well kept â out early in the morning watering plants and cleaning down all the sunbeds.
We had a standard room that overlooked the pool and had great views. The bed was big and very comfortable and there was a fridge supplied in the room which was great. One criticism is that the room safe was chargeable which was not actually mentioned in the brochure. I was under the impression that there should not have been a charge for this as we were on an all inclusive holiday, however when I challenged the front desk staff just said that no it was chargeable. Cost was around Â£25 for ten days - a bit steep. As you don't leave for your journey home until the early evening, I would suggest you get a late check out, although this is chargeable of course.
The food was good with loads of local options. Being buffet style, there was always a good variety with something for everyone and you could take exactly what you wanted.
The hotel is well positioned for the attractions, particularly the square and souks which were a 10/15 minute walk.
This is the first âAdults Onlyâ holiday we have done, and I must stay that this is the way for us going forward. We do like kids, but we have been there and done that â itâs really nice not having them running around screaming and jumping into the pool!
The entertainment was good from the resident duo, however a bit repetitive towards the end of our stay â could do with a larger repertoire. It was very laid back and easy listening.
Overall, a great holiday!More
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