At this hotel, a good-sized pool is backed up by a trio of bars and a Moroccan à la carte nestled in the gardens.
This hotel is set in lovely gardens. Inside, it’s all marble floors and ornately-tiled ceilings. There’s a courtesy bus to Gueliz’s modern shops – about 25 minutes’ walk on from there takes you to the medina.
There’s a large pool for everyone, plus a separate children’s pool. A buffet restaurant takes care of meals, and the à la carte place specialises in Moroccan tagines. A pair of bars take care of evenings.
TripAdvisor Traveller Rating
Based On 2745 reviews
- Official Rating
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local and imported alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
The outdoor pool with wraparound terrace comes with sunbeds and parasols, plus there's extra shaded provided by the surrounding trees.
International buffet restaurant
The international buffet restaurant offers a choice of products for breakfast, traditional and international lunches and assorted desserts for after dinner. This restaurant also has themed buffet evenings.
Kids' club in school holidays
A hotel-run club for kids aged 4 to 12 years. It's a great place to make new friends.
Rooms ► View all
Twin Room with Balcony or Terrace
These twin rooms come with a balcony or a terrace for that extra room outdoors. Your room will have an extra bed, air-conditioning, a TV and a shower in the bath.
TripAdvisor Reviews Show more reviews »
Reception on arrival were very friendly, and throughout. Bar and waiter staff were very hit and miss. One was even rude to a guest. Mohammed who works in restaurant was fantastic. Animation team need more imagination, as the evening entertainment wasn't very good. Food choices were brilliant and we love the Moroccan choices. Their cous cous was amazing. Good kids club and good size kids pool. Adult pool was very large. Big downside, which was echoed by many, no waiter staff around the pool and sometimes only 1 bar tender, was on near the pool, which gave long waits. And when it was busy, the waiter seemed to become moody and unwelcoming. Rooms were small and basic, but nice. Air con didn't work though, as it seemed it was set at a certain temperature by the hotel. It was a very chilled and relaxing break though. BUT, we would be reluctant to go again. More
A one time trip.
A family holiday, first time in Morocco, Marrakech. A trip to make but in no rush to return to marrakech its self. I havent personally stayed in a RIU hotel before but i would say this is NOT a 4* establishment. After conversing with other travellers many agreed and added its one of the least impressive RIU's they have stay in (stayed in many over the world). Our flight was delayed from Manchester we arrived at the hotel at 2:30am (meant to arrive 10:30pm) and the hotel had kindly put on food in their restaurant for our arrival. Reception. The lobby is to die for, beautiful architecture and features and the only place you can get wifi! The Male receptionists were lovely throughout the week, helpful and attentive the woman were the total opposite. i hope management reads all the reviews and will see nearly everyone says the same thing. We found the women receptionists rude, not attentive at all they proceeded to sit behind the back counter when you were waiting and didnt look best pleased when you needed assistance. We ventured to find our room and failed as reception didnt point us in the right direction and the signage wasnt the best. A porter helped us with bags and find our room, for a tip of course. which we didnt mind at all due to it being 2:30am. The rooms were nice, basic set up, separate w/c to shower room. clean. The Tv was small, no water in room awaiting us we had to go back out to get free water bottles from reception. Rooms are cleaned every day with fresh bedding and towels. the cleaners were lovely, we had left money and nothing was taken so trustworthy which is key! Air con worked well and was much needed. The safe wasnt working we reported this to reception the next morning and this was dealt with quick and easy. Maintenance were nice and friendly, very helpful. In the morning there are many gardeners who are happy and friendly, the lady out the front of the hotel was very nice. Restaurants - main buffet food area is nice, clean, the service is great, top up of water all the time, plates taken away quickly. Breakfast - good range of breakfast from cereal, to hot pancakes, minimal fruits mainly orange and grapefruit with a chopped fruit salad, would benefit from bananas etc. hot cooked breakfast options available and lots of pastries on offer. Lunch - lunch is serve in the pool bar you must wear clothing or will be asked to leave/ put clothes on. Nice range of hot / cold food gets a bit samey so find something you like. We had some outside day trips booked and if you ask in the main buffet restaurant for packed lunch the day before they prepare these for you! well worth it as its advised not to eat outside the hotel. Evening Meal - ranged, normally always pizza, pastas, salads, cooked meats, and many cooked vegetables. lots of Tagine options. If you want to visit the traditional Moroccan restaurant on site you have to prebook through the buffet restaurants. Not a vast choice in here at all. Bar service - good but drinks were weak. cocktails in particular. they took a long time to make as well. maybe an idea of a cocktails of the day that could be made in a larger batch. Zanai bar has a nice chilled feel to it although the music could be changed up a little, same guy, same sleepy songs all night every night. Bar Salon where the entertainment starts at 9:30pm is a fantastic venue but under totally utilised. I think it depends what groups of people you have attending the entertainment as with an engaging audience the entertainment isnt to bad but without engagement it can be not so good. The animation team are very friendly and great people make sure to communicate with them they are very helpful! Pool side games - the animation team put of daily sports games and tournaments which are fun! including ping pong, darts, french boils, step aerobics, water aerobics and water polo. as well as weekly things learn how to make a Tagine, learn Arabic etc. Pool- large and very clean! watch out for the handle on the steps they get very hot as you can imagine, also the floor is very hot to walk from sunbed to pool where your flipflops! Sunbeds and towels - collect towels from around 8am from the small building at the bottom left hand side of the pool and you can then reserve sunbeds (or take your own towels) sunbeds are comfy and easy to use. the sun does hide behind the trees if sat at the bottom end of the pool around mid afternoon. Free shuttle bus - The hotel offers a pre bookable free shuttle bus into Marrakech town centre - the New Town. the bus will drop you at KFC and i would advice to grab a taxi down to the old town souks and medinas cost 20 MAD = roughly £2 for a 20-25 minute walk. I am not one to been stern but please BE STERN and say NO to people wanting to show you round, bring you into shops, beggers etc. there is alot of this in marrakech old town. Barter alot, you will get stuff for 75% less be cheeky and offer very low and be prepared to walk away and you will get it at your price. Sundays is quiet day for the old town is you want a more chilled day. Apparently night time is madness but amazing i didnt personally go as we didnt go back after the sunday lunch time. getting lost in the souks is a must but an experience enough in the day. if you are lost find your way to open air and look for the Tall mosque to guide you back. Tikida gardens compared the the palmaria sister hotel on talking to travellers and locals is that Gardens is quieter and alot smaller but a better location at a much cheaper price. Palmaria is alot further out from the centre as we found when picking up from there on our day trip. the TUI reps hold an induction 11am the morning after you arrive, definitely go to this it is very insightful and here you can learn about the day trips. we did the Ouzoud Cascades which was beautiful! definitely pay 40 MAD = £4 to go on the rafts at the bottom. alot of steps back up to the top so dont go if you struggle physically / with fitness etc. We also went on a 9:15am camel ride which we actually got "%5 back from as the camel cut our 1hr ride short to less the 30 minutes to accommodate a larger groups awaiting our Return. Which left us waiting for the transfer back in the sun with no water or shade for over an hour. no ideal. The Tui Rep dealt with this Amazingly and was very upset over it. so if you encounter this say to the camel people before '1 hour'? if not complain! I heard the Discover marrakech trip is worth paying for whereas we ventured on our own. Important! if you have a late flight the check out is 11am, they have a baggage store and if you ask (you are not made aware of this) for a room to shower in later they give you slots of 30 minutes to freshen up before your transfer arrives free of charge. overall we had a lovely time at the tikida gardens! I would advise to stay for one week (two would be too many). the staff were friendly, clean nice hotel, good food, gorgeous pool, good location! If anyone has a question contact me! The Dymond FamilyMore
No complaints but it was hot !
Hotel is fine and spacious with no complaints. Food was of good standard and all the normal beer and spirits were available for free. Good pool area. Minus points would be its in the middle of nowhere so you cannot just go off for a walk and the Air Con in the room is below par for me so no where to get some rest bite form the 40 degree weather.More
Martin F, 186338
Wonderful staff and good value
Value for money, you can get this hotel at a very good price and what you then get for your money is excellent. All staff are friendly and Very helpful, a lot of them go the extra mile AND this was before we tipped them. Alledine - you were amazing. Don't remember her name-but lady on reception was also amazing, along with great guy on reception who gave us lot's of tips-do not pay 100 dirham for a taxi home from the Medina, you can def get it for 30 in the day time and sometimes at night, but be prepared to pay 40 at night, no more than 50 if you are struggling to barter. Also be prepared to argue with the young twits that pounce on you at the edge of the square. Walk over to the taxi rank and ask those drivers there, the young twit will follow you and start arguing with the others but one of the nicer older guys will always take you for 30-40 dirham. Our first week the food was very nice but a bit samey, vegetable soup every day at both meals. We spoke to the manager and expressed our feelings, he took us into the restaurant to the chef, the food was discussed and we were asked what soup we wanted especially for us, we asked for potato and got potato, another evening some friends asked for the proper Morroccan soup and they got this also. I must say tho after we spoke to the manager (and others did too I believe) the improvement in the food and choice of food was noticeably better, to the point of being superb. Regarding the bacon, at first I saw it being brought out for THE repeat guests, I went to ask a staff member how do I get bacon, he said to ask the cook, when I asked this certain man, he reluctantly gave me some bacon, for the next 3 days everyone got bacon !! We had the most amazing room on the top floor overlooking the pool and gardens, think it was 290, right at the end of the corridor, very quiet with a door to the back stairs straight down to the pool. We were brave and walked to the Medina, going in from the back wall, in all we were out for 5 hrs and felt very safe-2 women on their own. We got to see parts of the souks that you wouldn't when approaching them from the Medina. Just be savvy at the Medina, if you don't like snakes don't go over that way, problem solved at having a snake wrapped round you!! We walk arm in with our other hand on our bag that way you are not waving your arms around for the Henna women to grab. Don't be taken in if someone tells you they work at your hotel and want to take you somewhere-they don't -they have read your wrist band-turn it inside out when you go out. All in all, a fab holiday, lovely friendly hotel, personally wouldn't say it was one of Riu's better 4 stars. Would I go again? Yes at the right price. BTW, the shuttle bus driver will drop you and pick you up near the Yve's st Laurent gardens if you ask him.More
Riu tikida gardens
Really good hotel if you want to be near city,free bus into town,but need to book it .Food is good with plenty of choice,they have a Moroccan themed restaurant which has to be booked in advance would recommend trying it .Very clean hotel. If booking any trips would go just outside of main gate and on the right-hand side there is 3 or 4 yellow taxis ask them for a price where you want to go .We done 2 trips with ABDELLATIF .pineapple air freshener hanging down in front windowMore
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