Part of our Platinum portfolio, this All Inclusive hotel is a peaceful oasis within easy reach of Marrakech.
This hotel looks like a little village, with annexes sprinkled around 13 acres of gardens. It’s in the smart Palmeraie district of Marrakech, a 15-minute shuttle bus ride from the medina.
Rooms fuse modern style with authentic Moroccan touches like inlaid wooden tables. Food-wise, there’s a handful of restaurants to choose from, while outside a huge pool takes centre stage.
TripAdvisor Traveller Rating
Based On 5194 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
The large angular outdoor pool comes with a wraparound sun terrace with sunbeds and parasol aligning its edge.
Evening entertainment programme
Shows, live music or Riu evening programme are available daily.
The restaurant offers a buffet breakfast including wholemeal products and on the spot cooking stations and continental breakfast and snacks, and dinner dishes prepared on the spot.
Rooms ► View all
twin room with balcony or terrace
These spacious contemporary twin rooms come with either a balcony or terrace. The rooms come with a ceiling fan, air-conditioning, TV and an extra bed in the bedroom.
twin room with balcony or terrace
These spacious contemporary twin rooms come with either a balcony or terrace. The rooms come with a ceiling fan, TV and an extra bed in the bedroom.
TripAdvisor Reviews Show more reviews »
Very nice hotel but not really 5 star
I booked a private transfer to the hotel but was a waste of money. I thought we would beat the queue and be able to check in as we arrived, which was about 12.30. No chance, the rule is check in starts at 2pm not before. So on a lovely sunny day all the new visitors are sat outside in their travelling attire with their travel luggage, not ideal and not impressed! Of course then there is a massive queue again at 2pm!!! The hotel itself is very nice, good security and friendly staff. We had an issue from the start with the people in the room above us arguing all night for the first 3 nights so asked to be moved which was sorted with no problem. We also had an issue with our safe not working this was also sorted easily as the batteries had run out. There is one of the most stunning outdoor pools I have ever seen at this hotel but it is NOT heated. This was a real deal breaker for me as the weather was beautiful, everyone uses the loungers around the pool but no-one swims as the pool is absolutely freezing. We were told that np-one really goes in until the end of April/ May time. There is a lovely indoor pool and a small outdoor kids pool a nice gym. The main restaurant is buffet service with plenty of choice and there is also an Italian and a Moroccan restaurant. We didn't think much of the Italian but the Moroccan was amazing. There is a free shuttle bus into the medina which you have to book but is brilliant and my daughter & I used it a few times. It will also stop part way to the Majorelle gardens which we visited. You can go on a trip from the hotel but we thought the trips were a rip off. The gardens are easy to find and we felt very disappointing. The gardens are small and you have to pay extra if you want to visit the small central museum, we didn't bother. The whole visit only took us about 1/2 hour and the Yves Saint Laurent memorial was disappointing. If your time is tight in Morocco I wouldn't even go to the gardens. From there we walked to the Skybar, perfectly safe for 2 western women on their own. This gave a fantastic view over Marrakech and to the Atlas mountains and the cocktails were not too expensive. It is then about a 20/30 minute walk back to the shuttle collection point/median area. We also did an evening horse and carriage ride which we bartered on the price and it was so nice to do at night and independently. The medina by day is easy to do but be prepared for a lot of hustle and bustle. Again we didn't pay for a tour as the locals will show you the metalwork area and where the cloth is dyed etc. etc and they are very friendly. There is a fridge in the room but nothing in it but you do get complimentary water in your room. The rooms are very spacious. There isn't much to do in the evening we went to bed early quite often as the only entertainment is by the staff or audience participation. Don't buy anything downstairs in the airport, we were ripped off on our chocolate snacks and there are plenty of shops upstairs and a Starbucks which takes local currency and the food on the plane was cheaper too! All in all for a week in the sun and the amazing all inclusive deal we had it was a fantastic holiday. We loved Morocco, the people and wouldn't hesitate to go back. Next time I would choose one of the other hotels which had a heated pool and was even cheaper than ours!!!More
lovely hotel set in tropical gardens, bus to the souks beware ladies keep your arms and hands covered so the women cant slap a bangle on you and demand money .had a bad stomach for 1 day so take some imodienMore
Very friendly, clean and well kept Hotel
Myself and my husband spent 10 nights at this Hotel, late January to early February 2017. We had a great holiday, without any fault at all. Food was good, rooms kept extremely clean. The staff throughout were very pleasant and helpful and made us feel very welcome. We enjoyed a night at the Medina, and a full day trip to the Atlas Mountains which was incredible. A fantastic experience and a trip we would strongly advise to go on. All in all thank you for making our lovely break a good one.More
Second visit as good as the first
We first visited last year in January, and it was our first choice when we decide to have another winter holiday. The hotel is well run, with extremely helpful and friendly reception staff. Restaurant and bar staff are pleasant and efficient. Our room was cleaned every day to a high standard. Food was varied and very tasty. We had a meal in the Moroccan restaurant and another in the Italian and both were good. It was my wife's birthday when we went to the Moroccan restaurant and we were presented with a bottle of champagne, and the waiters brought her a birthday cake and sang "Happy Birthday". The lunch restaurant was very busy on the Saturday (there seemed to be a lot of Moroccans on a weekend break) but that was the only downside. The pool was being repaired but could still be used (but we didn't because it was freezing, even though the air temperature was lovely during the day. You will need something warm to walk over for breakfast and to go out in the evening in the winter months. We would not hesitate to go back, and in fact we wish we were there now.More
we visited the Palmeraie in June 2016 for a week weather was amazing but i love it hotter the better, if you have fair skin be very careful , We arrived late as all flights appear to be late evening and the hotel had laid on food for us all which we weren't expecting along with a much needed cool drink. We checked in quickly and were shown to our rooms, quire basic and dark but spotless and everything we needed .. we were glad of the dark room due to the temperature so it made sense in the end. Staff were lovely and even though its buffet food we always found something nice to eat, not sure i could do 2 weeks though.... pool is a great temperature not freezing like some we have experienced but cold enough to catch your breath initially lovely relief from the blazing sun. lobby bar is great if you want to sit and chat, the pool bar is great of an evening if you want a bit of fun live bands and dancing, All in all perfect for a cheap week away looking forward to returning in June 2017.More
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