Connecting rooms sleep up to 3 adults in each room. They come with a ceiling fan and a mini-fridge. You'll need to book 2 of these room types and then you'll get 2 rooms side by side with a lockable door across the hallway separating both these rooms from the corridor. In order to use them as connecting, the single door to the corridor should be locked and the 2 room doors left open. There isn't a door directly between the 2 rooms.
This was our third visit to the Palmeraie - from 6 to 20 October - and I doubt it will be our last.
After a gruelling passage through Menara airport, we were greeted by a smiling familiar face and taken directly to the dining room for a late supper. Many of the staff remembered us, so the service was perhaps a little more personal but from wat we saw everyone was treated well.
The rooms are large enough and are kept spotlessly clean. Our fridge contained water (still and fizzy) soft drinks and beer and there was a dish of fresh fruit waiting for us. We were in room 3016 which is on the ground floor facing a garden area and was not over looked at all.
Food was plentiful and a good variety - everything from pizza and chips to pate de foie gras! - and we could always find something that appealed to us. The Sunday champagne breakfast is still a special treat with the delicious smoked salmon also on offer.
All the staff were helpful and we cannot fault the service in any areas.
The gardens are beautiful with the resident ducks and egret always bringing a smile.
We will return.More
prawn61, Manchester, United Kingdom
Relaxing week in Marrakesh
Just back from a great week relaxing with my other half and two teenage step children....family adjoining rooms were perfect for their ages as we had 2 separate rooms with a joint porch. Rooms very good size and always spotlessly clean, good wardrobe space, balcony sizes etc. Whole complex is lovely and pool is great if a little refreshing/ cold. Staff are all helpful and friendly...entertainment team are all lovely and will engage/ ask if you want to join in but were not forceful or annoying. Food was good quality and they do try and vary the range...we only managed to get into one of two speciality restaurants as the Moroccan was only open a few nights due to a refurb and was fully booked. Great value for money for a week's family holiday and we had amazing weather. Hotel shuttle bus is great and the Medina is only 15-20mins away....you have to go (day and night).More
A good hotel, could easily be great.
This is a very good hotel, set just outside the city and is a nice relaxing retreat. Every part of the hotel is outstandingly clean and the gardens are glorious. The food is good and tasty, it does get a bit 'samey' but that's what you get on an all inc resort. The pool was very cold and I only once managed a swim. The animation team were excellent, and did their best to keep everyone entertained everyday. The staff were friendly and helpful and did whatever they could to help; this especially goes to the cleaners, they cleaned the rooms perfectly everyday. There were plenty of sunbeds to go around and a very easy to use beach towel system. The tennis courts were great and I was shocked at just how much care they put into maintaining the clay. The bus into the town was very helpful.
Now for the cons. These are things so easily changed it's actually quite annoying. The beds are rock hard! Making people sleep on feels like a breach of human rights; I had a bad back the whole week. No tea or coffee making facilities! No iron (you can pay Â£3.50 per item via the cleaners). Again, the pool was too cold, even in 39 degree heat. The a la carte restaurants are actually serve yourself buffets. They tell you no shorts but don't actually enforce the rule. The alcoholic cocktails are not fresh and the water that comes out of the bathroom sink smells like the camels outside, washed in it first; horrible.
Overall I would recommend this hotel because the problems I had of the hotel were purely down to my personal preferences and experiences. I really enjoyed my stay here and will be returning to Marrakech; but i'd probably do a few nights in a riad then a few nights here. I'd also advise not to book via a travel agent because people who we spoke to who had, payed a LOT more than we did. Some even paid for a single person for a week, what we did for the whole holiday. Also my room was very dark, even with all the lights on and curtains open (Room 5048)
I'd also like to mention to any gay men or couples traveling to Marrakech... Don't worry. We met lots of other gay tourists and not a single one had encountered any problems; just use common sense. ClubHotel Riu Tikida Palmeraie are very accommodating to gay travelers.More
Ll0ydJ0nes, Swansea, United Kingdom
Excellent hotel with friendly and attentive staff
This was our second time in Marrakesh, but the first at the Palmeraie. We were looking for a quality hotel away from the hustle and bustle of this quite unique city. The Palmeraie certainly met all expectations. It is extremely well run with very attentive and helpful staff, both in restaurant and in the bars. We were all inclusive with Thomson, who on this occasion got the brochure description right and the two reps were really helpful and knowledgeable. The food was varied, plentiful and good although we would say that it's not worth booking the separate Moroccan on-site restaurant, as the food is the same buffet-fare as in the main restaurant and there is not much extra ambience. Rooms are spacious and clean but a fair way from the communal parts of the hotel. The only thing lacking was tea and coffee making facilities in the room. The pool is very large and clean and there are plenty of sunbeds. We went on three Thomson-organised trips - the first a walking day excursion within the Medina and souks called "Discover Marrakesh" which takes in all the sites and includes an excellent lunch but is a bit of an endurance march - a coffee break in the morning would have improved it. Our second trip was the riad evening which was truly superb - one of the best holiday nights out we have ever had and so full of local atmosphere. Our final trip was the caleche tour by night - again very good with the chance to see the square late at night and take in a little shopping. Overall an excellent holiday.More
Value for money
We have just returned from a ten-night stay at the Riu Tikida Palmeraie Hotel booked with Thompson Holidays. It was definitely value for money.
Spotlessly clean, nothing was too much trouble for the staff and middle managers.
The Thompson reps. Rachid and Michelle, get six stars out of five. They are the best reps. we have ever had.
My wife has a gluten-free diet and this was not a problem. In general, the food was good with lots of choice. We would give the food four stars, which is about right for a four star all inclusive hotel.
We booked our spa treatments through our reps which were excellent. On reflection, we wish we had booked the Thompson x 50 instead of the Thompson x 25.
The animation team around the pool were very good, as were the bar and restaurant staff. The grounds were beautiful and well kept. We went for walks in the mornings inside the perimeter of the walls, which were about a mile.
However the gym was just about adequate.
We would recommend booking any trips through Thompson. We did Marrakech Discovery, Atlas Mountains and a horse drawn carriage by night.
However, we do not have a good word to say about the senior management of the hotel. Having enjoyed a delightful meal at the Moroccan themed restaurant the night before, we went on a Thompson organised trip to the Atlas Mountains with about five other couples. Unfortunately, three couples who didn't' know each other prior to the trip, had eaten in the Moroccan restaurant the night before, having eaten chicken and meat skewers cooked and served by the same girl and all suffered from acute diarrhoea, which was embarrassing due to there being no available toilets. On returning, we immediately informed our reps. who were very understanding and they e-mailed and spoke to the manager. Other couples in the hotel had the same symptoms and they followed the same procedures as ourselves. However, none of us received a response from the manager, hence the four star rating.More
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