Part of our Platinum portfolio, this All Inclusive hotel is a peaceful oasis within easy reach of Marrakech.
This hotel looks like a little village, with annexes sprinkled around 13 acres of gardens. It’s in the smart Palmeraie district of Marrakech, a 30-minute shuttle bus ride from the medina.
Rooms fuse modern style with authentic Moroccan touches like inlaid wooden tables. Food-wise, there’s a handful of restaurants to choose from, while outside a huge pool takes centre stage.
TripAdvisor Traveller Rating
Based On 5629 reviews
- Official Rating
Holidays in premium hotels
- 4T and 5T hotels
- Minimum 4/5 Trip Advisor score
- Luxury properties
- 20kg luggage allowance on Thomson Airways
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
The large angular outdoor pool comes with a wraparound sun terrace with sunbeds and parasol aligning its edge.
Evening entertainment programme
Shows, live music or Riu evening programme are available daily.
The restaurant offers a buffet breakfast, on the spot cooking stations, continental breakfast and snacks, and dinner dishes prepared on the spot.
Rooms ► View all
Twin Room with Balcony or Terrace
These spacious contemporary twin rooms come with either a balcony or terrace. The rooms come with a ceiling fan, air-conditioning, TV and an extra bed in the bedroom.
Twin Room with Balcony or Terrace and Interconnecting Room
These interconnecting twin rooms are relaxing spaces thanks to neutral, eathy colours. They come with either a balcony or terrace. The rooms include a ceiling fan, TV, twin beds and an extra bed in the bedroom. You'll need to book two of these room types to get these rooms. The twin rooms are connected by a private entrance off of the main corridor.
TripAdvisor Reviews Show more reviews »
We've just returned from a fantastic week at this hotel. We arrived around midnight and offered drinks and some food whilst we checked in. Check-in was quick and easy and the hotel staff were so friendly and welcoming. Our room was lovely and cleaned every day and the air con meant our room was always a perfect temperature. We had a nice balcony with table and chairs (although we never really used these). There was always a range of food available in the restaurant and the staff were always quick to find you a seat and get you a drink. The thing that really made the holiday for us was the entertainment team and the rest of the staff. We were always kept well entertained around the pool and in the evenings. There were lots of activities during the day to get involved with - aqua zumba was a favourite of ours! We were so sad to leave this amazing place but we are already planning our next trip back which we feel can't come soon enough!! More
Very average hotel!!
We stayed at this hotel for a week in June. The hotel itself is set in well kept gardens, which on the surface looks stunning. However, there were so many negatives about this hotel that I wouldn't go back even if I won a holiday here! I was so pleased to come home!! I have never felt this way about a hotel and I've stayed in some dodgy hostels around the world!! The hotel only has 1 pool, so if you want to chill out or not get involved you have no choice but to participate. The animation team really try, but they aren't great. I was considering going to lay on the grass near our room just to get some peace. There is hardly and shade around the pool. This was a massive problem for us. If you wanted one of the few shaded areas around the pool, you need to get up before 7 am. Although it looks like there are umbrellas all around the pool, they are made of slats of old wood that do not give much shade at all. It was really frustrating that people would get the shaded areas to keep their things under, but they would be sat out in the sun!! The rooms are nice and large, with a good size balcony. We had a nice view from out balcony of gardens from a neighbouring property. The food.... It was dreadful. I am super fussy but my other half will eat anything, and after 3 days he couldn't find anything that he liked. If you want to eat chips and burgers then you will love it..... All the staff were very friendly and made us feel very welcome. Would I go back? No. Would I recommend it? No. I thought being a Riu it would be of a certain standard, but I was wrong. More
Overall a good holiday - ignore the excessive complaints
So myself and 2 other 24 year olds came to Marrakesh for the first time for 11 nights. Although there were some small issues, overall we have a fabulous time and really enjoyed ourselves. Firstly the security at the airport and the hotel was excellent. Both were very thorough which made us feel very safe in the country straight away. The hotel was lovely and very picturesque. Clearly looked after by staff. The pool is as big as the pictures and is very clean. Water temperature is just right - definitely not too cold especially when the temperature is 40+ degrees. The food is what is expected from an all inclusive restaurant however does become very repetitive. It is good that the hotel has 2 separate restaurants in the hotel (Moroccan and Italian) which breaks up the repetitive food from main buffet restaurant. One of the problems is the sunbeds. You do have to get up around 7, even slightly earlier is you want a good sunbed and sunbed spot around the pool. However we did not always get up this early sometimes 8 and sometimes around 9ish when we were too tired and we were still about to get sunbeds although these weren't the comfier ones and we could not get a spot with an umbrella. One thing we definitely recommend is to get out of the hotel. If you chose to just stay in, you will get bored from the entertainment. Marrakesh is a beautiful city that you should explore. We went to the markets during the day and during the night which was an excellent experience. We also went on the quad bikes and the ouzoud waterfall trip where we got to see wild monkeys which was an amazing experience. We also visited some lovely shisha bars (montecristo and arkesh) both again were really safe to visit and had a lovely atmosphere. Definitely go and visit and explore the country at the same time :) More
Just returned after 11 night stay, hotel nice staff very polite, rooms kept very clean This hotel very isolated food not the best need to educate the chef how to rotate a menu , we could go in the resteraunt every night and know what you going to get ?? Problem with sunbeds as said before if you get up silly o'clock in the morning you get the prime spots later on you get whats left if your lucky considering the signs no sunbed reservations (weak management) for not implementing their own rules bar staff serve non english first Hotel 4. Food 1.Annimation 3. Location 2.would iMore
Dont listen to the haters !!
We was reading reviews about this hotel and were absolutely bricking it due to the amount of moaning and groaning from people but after 2 weeks there I can safely say we had an absolutely fantastic time and would definately return. So let's put some of the little haters comments to bed. Staff - from arriving we found them friendly helpful and never had any issues. The animation crew were excellent , Simba, muzza, Louis, haribo ect ect ! Yes I know there names as I wasn't a miserable so and so like some and actually got involved with the entertainment and had a laugh with them all. The bar staff were great throw them a few handshakes 😉 now and again and they will bring the drinks too you and also work in the bars on a night so it pays to get on there side. Pool guy is always on his whistle but it's good to wait to see his back turned and pull off a cheeky somersault before he see's you ! both of them are good guys just doing their job but it does become a game of cat and mouse specially when the kids are itching to do a dive into the pool 😂. Pool boys !!! Get chatting to the guys and show them were u want to be, shake there hand 😉 Job done no pool game no getting up early no messing at all ( believe me some people get up at 4am to get beds so take my advice and you'll never have to mess about again) also get some towel clips for your towels. Pool was fantastic, food was fantastic entertainment staff, bar staff ect all excellent. I saw about 3 cockroaches in 2 weeks and that was in the outdoor toilets late at night Basically before we went we was really concerned due to reading reviews but after spending 2 weeks there ( and believe me I've been to on some amazing holidays ) I would have stayed another 2 weeks and would go back tomorrow ! Definately better than tikida gardens as I went there 2 years prior. So don't worry get packed and go have a great time ! And tell Simba and the entertainment crew tattoo man says hi 👌More
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Bed and Breakfast
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