ClubHotel Riu Tikida Palmeraie  

Part of our Platinum portfolio, this All Inclusive hotel is a peaceful oasis within easy reach of Marrakech.

This hotel looks like a little village, with annexes sprinkled around 13 acres of gardens. It’s in the smart Palmeraie district of Marrakech, a 15-minute shuttle bus ride from the medina.

Rooms fuse modern style with authentic Moroccan touches like inlaid wooden tables. Food-wise, there’s a handful of restaurants to choose from, while outside a huge pool takes centre stage.

TripAdvisor Traveller Rating

Based On 4678 reviews

  • Official Rating
  • 7Buildings
  • 2Floors
  • 388Rooms

Platinum

Holidays in premium hotels

  • 4T and 5T hotels
  • 90% customer scores
  • Platinum Villas available
  • 20kg luggage allowance

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks
All Inclusive

Buffet breakfast, lunch and dinner.  Selected local-brand alcohol, soft drinks, tea and coffee.  Snacks at set times.

Facilities ► View all

Outdoor pool

The large angular outdoor pool comes with a wraparound sun terrace with sunbeds and parasol aligning its edge.

Evening entertainment programme

Shows, live music or Riu evening programme are available daily.

Buffet restaurant

The restaurant offers a buffet breakfast including wholemeal products and on the spot cooking stations and continental breakfast and snacks, and dinner dishes prepared on the spot.

Rooms► View all

junior suite with balcony or terrace

Your junior suite will come with either a balcony or terrace for some extra room outdoors. The suite includes a lounge area, ceiling fan, TV, twin beds and an extra bed in the bedroom. The junior suites have a luxe feel about them thanks to rich earth tones and a dark coloured rugs.

twin room with balcony or terrace

These spacious contemporary twin rooms come with either a balcony or terrace. The rooms come with a ceiling fan, TV and an extra bed in the bedroom.

TripAdvisor Reviews Show more reviews »

Not the 4 star it's advertised to be.

I've read a lot of the reviews on the website before booking and most tended to be positive. However, after spending 5 days there, I think that the negative ones more reflected my experience. I know different people look for different things, but I don't think this is a 4 star hotel. The food at the hotel is average. All three Restaurants are buffet and the food at lunch time was nothing more than average. At times if felt a bit like a school dinner hall with the queues. The larger evening Restaurant probably should be opened at lunch time to cater for the vast numbers using the hotel. The food itself didn't change much from day to day and a number of times the food was either cold, or too red for my liking. The service at the bars was really poor and often resulted in queues forming. The Bar men seemed more interested in chatting than serving. It was also a case of heads down resulting in a "next" rather than them knowing what was going on. The British seemed to respect each other and do the traditional Queue but the other nationalities seem happy to just jump in and get served quick. As others have said, the pool area is extremely busy. The loungers aren't comfortable. The beds were being reserved too early with people not seen anywhere near them for hours. The area around the pool also wasn't kept as clean as it could of been. Th eempty glasses seem to hang around until late in the evening before being picked up. Most mornings walking to breakfast the results of the night before also loiter the hotel. We also had a room with poor air conditioning and some issues when we arrived which took far to long to be resolved. Numerous phone calls. The building itself and grounds are beautiful and the weather was amazing. We didn't break the bank on this trip so really we got what we paid for, but I think it's misleading of Thomson/Firstchoice to class this hotel as **** Plus. When you compare this to hotels in Turkey and around the world it falls much short of the service you get over there for around the same price. Would I return - No. If you're on a budget would it do, then probably yes, but I wouldn't return.More

David M,

Mixed review

The main building of hotel and pool areas were absolutely gorgeous as you can see in the pictures. We upgraded our room which gave us a lovely room except the Aircon was not working. Our shower was blocked which we reported and was not fixed (this was not too much of an issue as there was also a very powerful shower over the bath. The reception staff very friendly especially Ali. Very helpful and polite (even though our Aircon or shower wasn't fixed) The food for lunches very repetitive and very basic and if you are then to eat there in the evenings the food very similar. We visited the morroccan restaurant and Italian which gave good variation and great service would recommend a visit. Around the pool lots and lots of wasps which is very irritating. We did enjoy our stay but wouldn't go back as not as good as other rius we have stayed in More

sbhantoo1987,

Almost everything was 5 star standard

I will start off by saying the hotel staff deserve the most recognition here. Some of the most polite and helpful people who aren't afraid to have a laugh and a joke. Absolutely spot on. Hotel grounds and rooms were beautiful. So much space. Yes the grounds were massive but still within walking distance and anyone who says otherwise is just lazy. It's definitely worth walking around the gardens and ponds to spot wildlife such as frogs and turtles. In our room we never had a problem with loud music, air con or mosquitos and our room number was 4117. I can't comment on the entertainment as a whole because we never went inside to watch shows. Instead we chose to sit outside at a bar close to the pool and listen to the best singers I've heard on a holiday. None of that Elvis/Queen tribute which is fun but not quality music. Mostly relaxing acoustic music and covers. It was good if you want to avoid the loud entertainment shows where you feel forced to join in or avoid screaming children which can be a problem on a lot of holidays. The only thing that stopped me giving this hotel 5 stars is the food. It was hit and miss. Italian and morrocan restaurants were lovely, but the food in the main restaurant was okay. Edible most nights but not always enjoyable. However, we always had something on our plate such as pizza chips or pasta if we weren't feeling like any of the other dishes. I've always struggled with buffet restaurants because there is always so much stuff on offer at once and it's hard to make a proper meal of it (which is why I liked the restaurants which require a booking). To sum up, it was the best hotel I've been to. If the food was improved I would give this a 5 star rating. However it wasn't bad enough to stop me going and would return again in a heart beat. A special thanks needs to go to the bar staff who had so much fun and banter with us despite facing so much rudeness from other guests. An incident with another guest we were sat with happened and they ran over immediately to check if she was okay, carried out first aid along with another guest, brought water and ice and before long got a golf cart to help her to her room. More

MelissaStockil, 186340

Do not go!!

Decided to visit after reading positive reviews of hotel. Do not trust any of the positive reviews. On arrival we had to go into the restaurant - the food was absolutely awful, we then went to check in and wee told our bags would meet us at our room and we were to walk to our room. Finding the rooms in the dark was a difficult task, and we were miles away from reception!! The room was very basic, air conditioning is the worst I have ever encountered. Complained about it numerous times was told the engineer would look at it - never changed, terrible terrible terrible. Our cases turned up to our room after we had waited 40 minutes for them just wanting to go to bed. The clientele at the hotel are awful, it seems people come to this hotel to get so drunk and be massively rowdy and annoying all through the hotel. People just abuse the all inclusive!! If you want a nice relaxing break do not go here. The food was of a poor standard, the Moroccan restaurant was the highlight. But you have to queue for food everywhere you go, massive queues too. If you're not up at 6:30AM you won't get a sun bed, there is no enforcement to stop people reserving them. One positive was that most of the service was OK, particularly in the Moroccan restaurant. The excursions are total rubbish, our rep urged us to go on the 4x4 Berber trip and the visit to the Waterfall, DO NOT GO ON THESE. The waterfall trip you spend 10 hours out in the day of which 6 and a half are on a coach!! More

Jamie W,

Had an amazing two weeks

Stayed at this hotel for two weeks at the end of June 2016. We had a fantastic two weeks at this hotel. Getting into the hotel you felt completely safe with security checking all cars entering the ground and having to go through a metal detector in to the lobby. Checking in was quick and easy although I would suggest you take your own bags to your room as we arrived late after being delayed at Gatwick to then have to wait another hour and a half until they dropped our bags to the room they had a big check in and obviously was busy but after a long day you just want to get in bed. Food was a pleasant surprise having read previous reviews and being fussy eaters we was not at all limited to what we could eat with most days finding something new to try worst comes to worst there was always pizza, pastas and chips. Service at the bar by lunch room at times can be slow and they do not seem to be bothered about who was next and obviously you get people who don't want to wait their turn and push in which can be frustrating. All other bars we used was much quicker and bar staff very efficient. Entertainment team are really good, every day they put 110% effort into their jobs. Are some of the evening shows of low quality yes and definitely not to everyones taste but they absolutely try their bests and really make you feel welcome. Everyday they would come round the pool and ask if we wanted to join in the numerous activities they put on each day, we did not join in purely as we was there to relax and enjoy the weather but we did not feel pressured and they would have a little chat and move on. Honestly all of the team seemed so lovely. Our room 1114 was really nice- very large with two single beds pushed together also with a single sofa bed. We found the beds really comfortable and our air conditioning worked a treat. Cleanliness was fantastic, the fresh bottle of water daily was really useful as could put in the fridge as bottles from bars are warm. It is a very large complex yes some of the rooms are a fair distance away from the pool/ buffet but considering you walk back twice maybe three times a day I do not think this should really concern anyone able bodied. Sun loungers on our first day we strolled down around 9.30 easily got a lounger although with no umbrella for shade (our first week temps was 42 - 45 degrees) So we did get up around 6.30-7ish to get the beds we wanted. A lot of people pay the pool boys and by 6.30am 95% of beds on the pool side are reserved with hotel pool towels. We did not find this a problem as we are naturally up early but when people did not start using the beds till gone 2pm its very selfish. As two 24 year old girls we did venture into marrakech nervously and to be honest was not the best experience you do get hassled ALOT we dressed very conservatively and respectfully and was still groped which is very unsettling, we did not feel threaten as if we was in danger but it was very intimidating once in the souks we found it ok easy to barter the prices down but like most markets rows and rows of the same stuff the prices change dramatically between shops aswel so don't just buy in the first one you see. The Henna ladies are very rude and will do anything to try and get your hands free even after saying no for over 10 minutes. The henna they use is also unsafe and burns the skin. We did the quad bike excursion with Thompson and would recommend to anyone who likes this kind of thing to go and do it as it was a lot of fun and well worth the money. Marrakech by night is not really worth the money and would recommend anyone that. Speaking to some other guest they booked a couple of excursions through tour guide in marrakech and paid a quarter of the price Thompson are asking for so if there is a few of you I would advise you to look into this make the most of that holiday money. Overall had an amazing two weeks, weather was fantastic and would recommend to anyone who asked.More

chloe h, 551630

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ClubHotel Riu Tikida Palmeraie
Rated: 4.5 /5 based on 4678 customer reviews
from £ from £309.20