Part of our Platinum portfolio, this All Inclusive hotel is a peaceful oasis within easy reach of Marrakech.
This hotel looks like a little village, with annexes sprinkled around 13 acres of gardens. It’s in the smart Palmeraie district of Marrakech, a 15-minute shuttle bus ride from the medina.
Rooms fuse modern style with authentic Moroccan touches like inlaid wooden tables. Food-wise, there’s a handful of restaurants to choose from, while outside a huge pool takes centre stage.
TripAdvisor Traveller Rating
Based On 3367 reviews
- Official Rating
Holidays in contemporary, premium hotels
- Choice of dining options
- Room upgrades
- Most properties score at least 4.5 on TripAdvisor
- Design-led properties
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
The large angular outdoor pool comes with a wraparound sun terrace with sunbeds and parasol aligning its edge.
Evening entertainment programme
Shows, live music or Riu evening programme are available daily.
The restaurant offers a buffet breakfast including wholemeal products and on the spot cooking stations and continental breakfast and snacks, and dinner dishes prepared on the spot.
Rooms► View all
These large contemporary twin rooms with sleep up to three. They come with a ceiling fan and mini-fridge. Most have a seating area with a sofa.
These contemporary connecting rooms sleep up to three adults in each room. They come with a ceiling fan and a mini-fridge. You'll need to book two of these room types and then you'll get two rooms side by side with a lockable door across the hallway separating both these rooms from the corridor. In order to use them as connecting, the single door to the corridor should be locked and the two room doors left open. There isn't a door directly between the two rooms.
TripAdvisor Reviews Show more reviews »
Really friendly and excellent staff, food and drink excellent with plenty of choice, Moroccan Restaurant great. Also lovely grounds a pleasure to walk around. The hotel is a real oasis to return to after a trip into town. The 2 managers were always available and speaking to guests. Rooms large and spacious and kept really clean as is the whole hotel. Really good live music in the lobby bar. Stayed here 3 years ago, but it is now all non smoking indoors which is a big improvement. Would not hesitate to return to this hotel.More
madpen, Chester, United Kingdom
Fab hotel & staff
My husband and I had a wonderful holiday. My husband is recovering from a knee replacement operation so found walking around the complex difficult so the hotel went out and bought a brand new wheelchair for us to use during our stay so that we could enjoy our holiday. The staff were superb and whenever they saw me pushing the chair they would come and assist.me. They even reserved a table in the restaurant right at the front so it was easy for us to get our food. The food was fantastic, the rooms were lovely - the wifi was a bit intermittent - so what we are on holiday at the end of the day. Wonderful holiday and I would recommend this hotel to anyone and we would definitely return in the future.More
Morgan4950, Newtown, United Kingdom
Not worth the money.
16 golfers went to this hotel on 23rd March 2015. On arrival all seemed fine and rooms were pretty decent. But things changed as soon as we were in the bar. A small bar for so many guests. Seating was always a problem and guests were constantly asking each other if chairs were available. Bar closes at 12.00pm which was not good for an all inclusive hotel. One particular night a bar man had a go at us for ordering 8 beers at a time for 16 guests !!!! He's actual words were (you keep ordering 8 beers at a time every 5 minutes). I replied I could always order 16 if that helped. Another night NO mojito and NO brandy. Drinks options very limited. We've stayed in a lot of all inclusive hotels around the world on golf holidays and this has to be the worst by far. Food was average. Hotel is clean with a nice pool area. It's a very dark hotel with rubbish lighting. I know we were in Africa but I don't like cockroaches and this hotel had them in our room as soon as the weather got hot. I would give this hotel 3 star and that's only because the reception staff were very good. Would any of the 16 go back there again ???? It's a simple NO !!!!More
Cracking hotel and staff
Just booked up again for New Year 2016, we stayed there last New Year and had a great time. Hotel and staff are first class and certainly made you feel at home. Pool and entertainment team fantastic, food even better. See you soon guysMore
Ray1712, Glasgow, United Kingdom
Excellent spa, other service levels left to be desired
Requested ground floor rooms, as was with an immobile friend who suffers from MS. Emailed hotel directly pre-trip just to be on the safe side. Upon arrival, found that our rooms were on the first floor. Whilst our exhausted friend waited at the far end of the hotel at the bottom of stairs, somewhat of an Everest to her, reception advised us, firstly, that they couldn't accommodate the ground floor request, then that they could but not until the following morning and then, once I had been reduced to tears as I had a friend who was potentially going to be sleeping at the side of the pool or in the bar all night, that they could. Not a great start to our holiday! On a different note, we were there to celebrate my 40th birthday, albeit early. The hotel had very kindly offered to arrange a cake and bottle of sparkly in their pre-trip email response. However, when I mentioned this to the maitre d' of the Italian restaurant, we were met with a terribly curt (bordering on rude) response advising us that if my birthday was not on that day, then we would not be getting anything. The waiting staff then went on the ignore our table for the remainder of the evening. Now, I generally hate fuss and I am not usually one to complain but the two grievances, coupled with a general lack of concern for my friend's welfare throughout the stay, took all shine off the holiday and ensured that not one of us will ever return to a Riu hotel. However, from a positive standpoint, our saving grace was the Spa. The treatments were incredible and the therapists were absolutely fantastic, in particular with my disabled friend. The Hammam's are a must try experience for all! Generally speaking, the staff were also very pleasant, with the entertainment team being particularly jovial. Having read other reviews of this hotel, it seems as if we went on a bad week so I am hoping the troubles we had were more of a "one off". Small note to add: there is no wifi in the rooms and limited wifi in the lobby / bar / reception. Shouldn't need if you're on holiday anyway but wouldn't rely on it here if required.More
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