Part of our Platinum portfolio, this All Inclusive hotel is a peaceful oasis within easy reach of Marrakech.
This hotel looks like a little village, with annexes sprinkled around 13 acres of gardens. It’s in the smart Palmeraie district of Marrakech, a 15-minute shuttle bus ride from the medina.
Rooms fuse modern style with authentic Moroccan touches like inlaid wooden tables. Food-wise, there’s a handful of restaurants to choose from, while outside a huge pool takes centre stage.
TripAdvisor Traveller Rating
Based On 3204 reviews
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Holidays in contemporary, premium hotels
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Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
The large angular outdoor pool comes with a wraparound sun terrace with sunbeds and parasol aligning its edge.
Evening entertainment programme
Shows, live music or Riu evening programme are available daily.
The restaurant offers a buffet breakfast including wholemeal products and on the spot cooking stations and continental breakfast and snacks, and dinner dishes prepared on the spot.
Rooms► View all
These large contemporary twin rooms with sleep up to three. They come with a ceiling fan and mini-fridge. Most have a seating area with a sofa.
These contemporary connecting rooms sleep up to three adults in each room. They come with a ceiling fan and a mini-fridge. You'll need to book two of these room types and then you'll get two rooms side by side with a lockable door across the hallway separating both these rooms from the corridor. In order to use them as connecting, the single door to the corridor should be locked and the two room doors left open. There isn't a door directly between the two rooms.
TripAdvisor Reviews Show more reviews »
Stayed here over Christmas and New Year with my husband and we picked a great hotel to celebrate in. All very clean and staff very friendly. Excellent selection of food at mealtimes. Would definitely recommend and will definitely be returning again...maybe for Christmas this year!More
CharX88, Sheerness, United Kingdom
Gluten free paradise :)
We stayed here for a week mid-December this year and I was a bit wary travelling to Morocco for the first time as I have a very strict gluten free dietary requirement and it can be very hard to enjoy myself when I'm constantly worrying about whether or not what I'm eating will make me sick. The chef and kitchen staff and head waiter not only understood what I needed, they went out of their way to accommodate and make me comfortable. The food was fantastic, there was lots of choice and it was hot and well presented. The hotel overall was absolutely fantastic! I've never seen a more spotless hotel, there were people cleaning constantly. The room was big and comfortable and the entire complex was beautifully laid out and maintained. We loved the ducks and on a couple of occasions even found them right outside our patio door on the far side of the grounds! This was a fantastic holiday, we would recommend the hotel highly and can't wait to return :)More
Mridland, Colwyn Bay, United Kingdom
Fabulous Budget Holiday
We had a fabulous time at this hotel in September 2014. Writing this from memory and a bit hastily but you should get the idea and some idea of what it was like. Thompson We stayed for a week all inclusive with Thompson. We arrived at the airport and were met by friendly Thompson reps who directed us to the right bus. It was all very easy and straightforward. We went on two of their excursions and found them good value for money, well organised and interesting, We went to the welcome meeting and found it helpful and informative. I would happily book with them again. Marrakech Marrakech was a fabulous if slightly crazy city! We went by ourselves a couple of times on the Shuttle bus which you simply have to book with reception although we hopped on one without booking back from the Medina one day, you have a wristband on so no problem there). We didn't find it particularly daunting, yes people try to get you to look at their shops but they don't harrass you. We had one young lad trying to 'show us the way' but we gave him the slip. We did get lost in the markets but it's only so big and there are obvious landmarks to get to. I had absolutely no problems in the main square with the henna ladies. We tried the fresh orange juice which was quite nice. A meal in a proper Riad was gorgeous, very tasty and the interiors are beautiful. We ate in a restaurant where they had filmed a Hitchcock film! We found the Ensemble Artisan great for 'non haggle' shopping, lovely atmosphere there too (and toilets/cafe!) We also did some shopping in the markets and tried haggling, many times they wouldn't take our price and we ended up just walking away-we'd seen it cheaper else where. We bought beautiful leather bags. The hotel The hotel is lovely. Well laid out, lovely gardens and fountains. The inside bar is lovely, almost art deco and cool and comfortable. The best drinks were made in this bar. There is an outside bar which was great to sit by in the evenings with the live music. We never went to the 'theatre' are and bar, it's not our sort of thing. There was also a bar the other side of the pool which is great for when you're pool side. If they weren't busy, the bartenders were great at coming around and checking if you wanted a drink whilst you were sunbathing. There were also self service drinks (lots of bees around them, they don't really bother you but still I find lots of insects a bit yucky so I didn't often use the drinks machines. The staff did their best to clear them and keep the area clean.) The hotel is spotless, people are cleaning and gardening constantly. The vast majority of staff are so friendly, chatty and helpful. Only on rare occasions did we find we were ignored for a little while. The bars could be very busy, particularly the outside one. Great gin and tonics, can't say the drinks were weak except the 'cocktails' which aren't really cocktails but pleasant enough to sip in the sun. You can drink as much you like so I can't see why people should complain about how much booze there is or isn't! We gave the pool man a tip and he also went above and beyond to find us beds and shade. The poolside was busy but we always found somewhere to be mostly the same spot but we weren't as fussed as others about sunbathing or being in the same place. We met some nice couples to chat to. The pool was huge and very lovely and relaxing. Only on our last day was there a bit of an issue with other guests, a young English lad was obviously a bit overexcited and was very, very drunk and trying to fight the bar staff who were refusing to serve him. Very embarrassing. There were also a big group of German men who were having a great time but they didn't encroach on anyone else at all. Mostly it was couples of all ages and young families. We played tennis whilst we were there which was fun. We didn't feel like taking part in any of the other activities but maybe if more people were taking part in the dance I might have done! My boyfriend was tempted to play football or water polo and lots of other lads were enjoying it. The entertainments staff were friendly, not pushy but for some people who just want to be left alone they might be a bit irritating. The lobby/foyer/lounge had wifi although it was a bit erratic. There were also pool tables also a bit erratic, they didn't always want to work. Nice little shop there to by sweets and a deck of cards, knick knacks, etc. Room Our room was a good size with a little outside area with table and chairs. You could only really take drinks you order at the bars back to your room. They always left you plenty of water and you could have as much as you wanted. The bed was essentially two large singles pushed together. Nice bathroom. Good air conditioning. It was clean and a step above basic although not quite luxury. But then we didn't pay a luxury price. I was more than happy with it. Food The food was really good. It is easy to get bored right at the very end of your stay but I think the key is not to eat everything at once! Try to eat certain things at certain meals. Great selection of foods and lovely theme nights. Always tagines on offer. Some night there would be a whole salmon, or a lovely cheese trolley, they would make you omelettes in the morning. I was impressed. We also went to the Moroccan restaurant (buffet) which was a lovely meal. Really nice meats. We were sat practically with another couple which is a shame because a more intimate meal might have been nice but still we chatted with them and had a nice time. I found the food (and hotel in general) very French not surprisingly as it was French colony. This was nice for me as it felt familiar yet still exotic. Saying that they will happily give us Brits a tea with milk which isn't half bad! The mint tea was lovely especially when I had quite a bad tummy. I think tummy upsets go hand in hand with travel and I honestly couldn't blame the cooking or anything like that! Just a change of environment and cuisine. We also went to the spa which was an experience. We didn't know what was going on at first but we were together and the ladies showed us what to do. After the sauna, scrub and rinse down we were bustled into a lovely relaxing area with some sort of tea (tasted very 'good for you'). The message was amazing, so relaxing. We were out of it for the whole day. It was very hot in September, in case anyone is researching! 30-40 degrees or so with cloudy mornings at times. I've given this holiday five stars based on the price, it is amazing value for money for the resort, the food and the opportunity to discover an amazing city. I would go back there again if we got a good deal for a short getaway and recommend to family and friends. I can see why people go back again and again, we just prefer to see lots of different places.More
Beautiful hotel. Helpful and friendly staff, great food nice and clean. Location was great for us, but need a shuttle bus into the town but they were free of charge from the hotels Weather was nice and hot but the only downside was the pool was freezing.More
Prepare to be very unwell...
Absolutely beautiful hotel - the gardens, the pool and the rooms are all beautiful. But the food... My partner and I have never been so unwell. (Being violently sick is definitely a 'holiday romance' killer). The whole holiday was completely ruined by the fact that every time we ate we were very very unwell. I had read reviews about the food before booking but thought that this was just a minority of people - it's definitely not!! Most of the other guests that were there at the same week as us were very unwell too. The food was NEVER hot, always luke warm or room temperature. Food standards were definitely below par and very worrying at times. A doctor had to be called for me and my partner on more than one occasion, we were diagnosed with a stomach virus (caused by UNHYGIENIC handling of food) and had to be on antibiotics for the rest of the week. We only started to feel better about two weeks after we returned to England. Just a tip... if you are booking with Thomson, DON'T. I wrote to them when we returned to England and received a poor response, since my solicitor has written to them, but we are yet to hear anything. Very, very poor company with non-existent customer service. While the surroundings are beautiful it is NOT worth being violently unwell. I would never return here and i will never book with Thomson again.More
ARH34, Berkshire, United Kingdom
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