This All Inclusive hotel is more than a little bit special. It looks like a traditional desert village, with annexes sprinkled around oasis-like gardens. There are 13 acres in total, laid with lawns, palms and hibiscus trees, and linked by stone-flagged footpaths. The size and openness of the place makes it feel really peaceful, too.
The star turn, though, has to be the pool. It’s super-sized to say the least – a seemingly endless sweep of turquoise. Marooned in the centre is a pink-domed bar. And framing the pool are more stone terraces, lined with sunloungers and white parasols.
Elsewhere, there’s a wellness centre offering a good line in massages. If you want to step things up a gear, there are tennis courts and a gym. And then there are the restaurants to consider. Along with the smart buffet dining room, there’s a Moroccan restaurant and a poolside eatery serving up light lunches and Italian cuisine for dinner.
Rooms, meanwhile, fuse modern style with authentic Moroccan touches. A canvas of dusty pinks is accessorised with satin bedcovers and inlaid wooden tables.
As for location, the hotel is in the smart Palmeraie district of Marrakech, around a 15-minute cab ride from its souks and the main square.
Based on 2485 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities► View all
Sunbeds, parasols and towels are freely available.
Evening entertainment programme
Shows, live music or Riu evening programme available daily.
With various treatments.
Rooms ► View all
Twin room sleeps up to 3. This room comes with a ceiling fan and a mini-fridge. Most also have a seating area with a sofa.
Connecting room sleeps up to 3 adults. This room comes with a ceiling fan and a mini-fridge. Most also have a seating area with a sofa. These rooms must be booked in pairs.
TripAdvisor Reviews Show more reviews »
Feeding time at the zoo!
We arrived after a stress free journey. Took 4hrs to check in, queue to be told room not ready, come back in 30mins. The queues were that long 30 mins meant just joining the back of the queue. Lots of complaints, check in was a farce. Probably more Thompson's fault that the hotel but it wasn't dealt with well. Room was nice although shower wasn't very good and bath was ridiculously small. I'm 5ft 7 and 11st so not exactly big and I couldn't sit in it with my arms at my side and my knees were almost at 90 degrees, just got out straight away. Not exactly relaxing. Gardens are beautiful with roses in abundance and herbs giving off lovely smells. The bar staff are fine but the drinks are awful. Everything is sicky sweet and pre-mixed. The menu has lots of cocktails but none taste like they have any alcohol in and are pre-mixed. The beer is fine, red wine decent and rose ok. Stay away from white wine it's horrid. Waiting staff at meal time work incredibly hard and deserve a medal as when the dinner bell rings it was like the title suggests. We unfortunately without thinking booked a week during Easter so the hotel was packed with screaming kids making it not exactly the most relaxing week. Blasting music at the pool made it feel like a week in Magaluf at times and the animation team, although they worked hard and tried their best, made it feel like being on the set of Benidorm. The first night they were dressed in 1970's outfits with fake afro's to welcome us to dinner - I mean please when was that ever likely to be classy or indeed funny. It was just a bit cringeworthy and tragic. The wifi is only available in certain areas of the hotel and is patchy at best. Cleaners are excellent and work incredibly hard. Shuttle bus into town is good. Marrakech has to be experienced and there are some bargains to be had when you get used to haggling. I would recommend booking Maison MK which was absolutely stunning and has fabulous views over the city. The food is easily a match for any 2/3star restaurant in the UK. I was otherwise a little underwhelmed by the city. Definitely a culture shock but everyone is out to rip you off and frankly it's dirty/smelly and not the prettiest place the world. There is also a complete contempt for animal welfare which I found a little distressing at times. Food in the hotel was average at best, the Italian restaurant was probably the best, the Moroccan and generic restaurant a little samey and bland not to mention having to battle hordes of large wobbly folks in search of their 3rd helping of pizza and chips! . The deserts were consistently poor. Trip to the Atlas Mountains was good and the guide very knowledgable and professional. Argon oil co-operative was a bit of a rip off having been overcharged by 100 dirhams and it was expensive in the first place. Wouldn't go with Thompsons again and probably not all inclusive unless we were paying three times as much. My advice would be stay at a stunning riad like Maison MK for 3 nights rather than a week at Butlins in the sun. More
thanks to our children
maybe a strange title but for our 50th wedding anniversary in 2011 our children treated us to an absolutely fabulous holiday. we were a little apprehensive when they told us as we are very much beach holiday people BUT!! what a fantastic hotel this is . entertainment to match any we have ever had anywhere beautiful grounds to wander around in perfect peace and seclusion it was surreal to sit in the sun and look at the atlas mountainsnot far from us covered in snow. as for the staff words cannot do justice to the way they looked after us and everyone else for that matter we told the manager that he should be proud of every one of them. we would recommend this hotel to anyone wanting to chill out and relax.More
eddie d, Glasgow, United Kingdom
We stayed here early April and cannot recommend this hotel enough.Deputy manager and all staff were brilliant.The room was nice but a little darker than I'm used too,however we had a little bit of garden and all rooms have tables outside.You might also want to take a kettle with you if you need your cuppa the minute you wake up.There is only 2 plug sockets in the room but this wasn't a problem to us.Food was amazing,no complaints huge amount to choose from even for fussy eaters as I am.The animation team are great with the kids at kids club.Kids club is 10-12.30 and 3-5.my 7 year old loved it there and they did lots of things with the kids,it seemed quite structured and I felt totally safe leaving him there.We was confused about tipping before we went but when we got there we tipped as we would at home.It around 12 dirahm to the pound and we left tips dependent on the service but it's not necessary.The staff are so polite and are there to make sure you have a great time.There is a free shuttle to market which I would recommend,a real eye opener but we did feel safe and was advised to ask in a shop if you get lost and don't let the locals lead you off.Towels for the sunbeds are free to use from reception so it's not really necessary to take your own.It was 35 degrees while we were there which was enough for us,reaching to 50 degrees in the summer months.Wifi is available in reception and the main restaurant,which was quite a walk if you just wanted to check emails.Also the towels in the room could do with replacing as they'd seen better days but that's my only complaint.As a family we had the most amazing holiday.The staff who work here are a total credit to the hotel and management.Sorry for waffling on.Happy holidays xMore
r1tracey, Ramsgate, United Kingdom
Excellent - definatley recommend a visit
We visited the Riu Tikida Palmeraie 10/03-17/03/14 and although initially the weather wasn't great we could fault the hotel and the facilities. Spent a quiet week relaxing on the beds around the pool. Although the pool itself was freezing the weather warm up! The staff were friendly and polite, the room was very clean and the food was excellent. Really can't fault it and would definitely recommend others to stay - perhaps try a different time of year to guarantee the weather ;0)More
Just returned after a week's stay with my husband and children, aged five and two. Hotel was beautiful and very spaced out. Staff were helpful and attentive. They were especially kind and friendly to my children. Good variety of fresh food available everyday. We used the free shuttle bus into town a few times, which was great. Only let down for me were the beds, which were quite hard and creaky. The twin beds should have been joined together because they kept separating due to the wheels on them, so the children had to sleep on the sofa bed to avoid them falling on the tiled floor. Also a few of the main restaurant chairs needed replacing because they were very wobbly and worse for wear. Having said that, I would return in a few years and stay in this hotel again. More
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