This All Inclusive hotel is more than a little bit special. It looks like a traditional desert village, with annexes sprinkled around oasis-like gardens. There are 13 acres in total, laid with lawns, palms and hibiscus trees, and linked by stone-flagged footpaths. The size and openness of the place makes it feel really peaceful, too.
The star turn, though, has to be the pool. It’s super-sized to say the least – a seemingly endless sweep of turquoise. Marooned in the centre is a pink-domed bar. And framing the pool are more stone terraces, lined with sunloungers and white parasols.
Elsewhere, there’s a wellness centre offering a good line in massages. If you want to step things up a gear, there are tennis courts and a gym. And then there are the restaurants to consider. Along with the smart buffet dining room, there’s a Moroccan restaurant and a poolside eatery serving up light lunches and Italian cuisine for dinner.
Rooms, meanwhile, fuse modern style with authentic Moroccan touches. A canvas of dusty pinks is accessorised with satin bedcovers and inlaid wooden tables.
As for location, the hotel is in the smart Palmeraie district of Marrakech, around a 15-minute cab ride from its souks and the main square.
Based on 2485 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities► View all
Sunbeds, parasols and towels are freely available.
Evening entertainment programme
Shows, live music or Riu evening programme available daily.
With various treatments.
Rooms ► View all
Twin room sleeps up to 3. This room comes with a ceiling fan and a mini-fridge. Most also have a seating area with a sofa.
Connecting room sleeps up to 3 adults. This room comes with a ceiling fan and a mini-fridge. Most also have a seating area with a sofa. These rooms must be booked in pairs.
TripAdvisor Reviews Show more reviews »
Cant wait to return
we have just returned 22rd april from a weeks stay. we had a great time I cant rate it high enough, the staff cant do enough to ensure your stay is memerable. the food and drink was excellent not your usual watered down rubbish the food was excellent all meals had loads of choices and catered for all tastes. The staff were all friendly polite and respectful. The room was large clean and tidy and cleaned every day. The animation team are busy all day putting on different events and entertaining the children right up to 2100 where they dance and play. we will definitely be going back and honestly we cant fault this hotel, the only down point was the usual sun beds being reserved at the crack of dawn, against the hotels policy, but this happens in all the hotels we have stayed inMore
graham t, March, United Kingdom
Great value, does what it says on the tin.
Great base for a few days. We spent 3 nights here (2 adults & 2 pre-teens). Not sure if I could stay longer unless I just used it as a base. Great value, good selection of food and activities. Close to the old town. Staff were all really friendly, very enthusiastic entertainment team. Cocktails a let down but the Moroccan red wine went down well! Massive bed in the suite we were upgraded to, very comfy.More
ladymuckBirmingham, Bromsgrove, United Kingdom
My boyfriend and I spent 2 weeks here in June and absolutely loved it. We arrived after 10pm and the hotel had kept the buffet restaurant open for the arriving flights. We were ushered straight into the restaurant with a cocktail for some food, then checked in afterwards which was a nice touch as it stopped there being a huge queue to check in as everyone was done in the restaurant at different times. The room was large and very clean. A little bit dark but to be honest that was sometimes a welcome relief after a day in the sun! Lol. Our room was quite a long way from the main reception (well, 5 minute walk max) which was actually great for us as the grounds are gorgeous and great to stroll through on the way to the restaurant in the evening. We eat in the buffet restaurant only except 1 visit to the Moroccan themed restaurant. The food was good, although a little samey after 2 weeks. Plenty of tagines and rice etc etc. Breakfast omelettes were fantastic. We only went to the Moroccan restaurant the once as we found it to be pretty much the same food as the buffet restaurant. The food is the only reason I haven't given this place 5 stars as I love my food it was a little frustrating by day 11/12 of eating very similar things over and over. Think the hotel would benefit from making one of the restaurants a la carte to give a bit of variety. There is wifi only in the lobby/lobby bar area which I think was good as it stopped hundreds of people just sat staring into their phones all over the place. We found it best to go over first thing in the morning to get the best internet speed (for my boyfriend to skype his kids) as in the evenings the entire population of the hotel is trying to connect at the same time in the same place and makes it unbelievably slow. We used the free shuttle bus to Marrakech a number of times. You need to book the day before to get the best time slot. Marrakech was certainly an eye opener! So much to look at! The souks were amazing. We bought lots of things with a lot of haggling. Everyone wants you to come into their shops but we found that either a polite "no" whilst you kept walking was fine, or if you wanted to go inside, once you were inside they left you alone to look around. We eat in one of the restaurants overlooking the main plaza and the tagines were amazing and definitely a welcome relief from the food in the hotel, and didn't cost very much either! It's a dry country so you will not get alcohol outside of the hotel. We didn't go to the souks at night as I didn't fancy it but plenty of people we met did without incident. All in all we had a fantastic holiday and would definitely return. More
Claire L, Middlesbrough, United Kingdom
Would return in a heartbeat
My husband and I had a week here with friends starting 11th April and we can't rate it highly enough. The hotel sits in 13 acres of grounds...they are beautifully landscaped with trees, flowers, herb gardens and ponds which are full of wildlife. It is not am understatement to say the grounds are absolutely lovely and immaculately kept.. In fact I think that deserves an exclamation mark! The rooms are large with some of the most comfortable beds my husband and I have ever slept in whilst away from home. Again they are immaculately clean as are all the communal areas, Each room has a balcony or terrace with tables and chairs. Rooms are scattered around the grounds and are in small two storey blocks. Some reviews on here suggest the pool is too cold to use... It isn't. There were plenty enjoying the pool whilst we were there, us included. It is cool, but we found it a refreshing way of cooling during the warm afternoons. Good,attentive service, without being obtrusive appears to be a hallmark of this hotel. From the Reception staff, to the animation team to the bar staff and the maids, everyone has a smile and an 'hello'. Really the management team should be congratulated for the service their staff provide. Immediately outside of the hotel there are taxis waiting so no need to book. A taxi into the centre of Marrakech (main square, souks etc) is around £10... Check with the driver before setting off. It's about a 15 min trip. We went into the city several times during the day whilst there. We found the taxi drivers really friendly. We went into the city one evening, the taxi fare increases to around £15 each way. It is well worth a trip to the centre to see the main square and souks, you don't need to book with your tour operator, we felt perfectly safe. Back at the hotel, food is served buffet style. We have been to all inclusive hotels previously where meal times have felt like a free for all and where we've seen real gluttony.... Not here! Snacks are always available - burgers, sausages, salad, crusty bread, desserts. There were two themed evenings whilst we were there and we managed to get a table at the Moroccan restaurant one evening which did feel a little more intimate. That said we were extremely impressed with the quality of the food in the main restaurant and looked forward to our dinner each evening. On two of the mornings the team put on a champagne and smoked salmon breakfast which was lovely. It was good to see breakfast served until 10.30am each morning which enabled us a couple of lazy mornings. Overall we returned from our holiday extremely impressed with this hotel and have already been recommending it to everyone. Really do not be put off with the (few) negative reviews. As I have said in the title we would go back in a heartbeat and are already planning a return trip. Enjoy! We only left the hotel once and that was to go on the Thompson Souks and Medina trip which was well worth the 180 dirhams each. The bus picked us up at 1400hrs and the two guides took us to the souks once there they walked us through the souks one in front of our party and one at the rear, a third joined us to walk along the side of us. we called at a bread shop but be prepared to be shut in a pharmacy for about 45 mins while the chemist tries to sell you spices, creams and oils. When we came out of the pharmacy we split into two groups and had the choice of staying in the souks for a hour and a half to shop or go with the other guide to the main square for a free drink in a cafe. we all met up later and returned to the hotel at 1900hrs.More
susiewong072, Oldham, United Kingdom
we went as a group of 4 couples, the guys playing golf 3 times - fantastic hotel !! The food was great, book the moroccan restaurant at least once - very authentic we played at 3 courses - all within 20 minutes taxi drive - great base free shuttle bus into marrakech - you must see the souks, square,snake charmers etc - truly amazing - the atmosphere is nothing like here in uk best tip - have a meal in one of the riads one afternoon - true taste of moroccoMore
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