Hotel Kenzi Europa  

The peaceful Hotel Kenzi Europa offers smart interiors, a fun pool scene, and a by-the-beach setting.

You’ll find this hotel along a leafy avenue in the downtown area of Agadir. It’s got a quiet setting, but it’s only a few steps away from shops and restaurants, and just a touch further from a sandy beach.

Looks-wise, this place is sleek and contemporary. The lobby bar features a glossy monochrome floor, electric blue walls and chrome pendant lights. Rooms, meanwhile, are dressed in deep purple and silver.

TripAdvisor Traveller Rating

Based On 538 reviews

  • Official Rating
  • 7Floors
  • 236Rooms
  • 4Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected locally produced alcoholic and soft drinks - bar open 10.00-23.00.  Snacks at set times.

Facilities ► View all

Outdoor pool

There's a choice of slides here for kids to enjoy, including a twisty number, which flows into a separate splash pool.

Buffet restaurant

It's here in this modern and stylish restaurant that you'll find a range of international dishes for breakfast, lunch and dinner.

Evening entertainment programme

There's a variety of evening entertainment available, including live shows with African dancers, belly dancers and snake charmers.

Rooms► View all

double room

These double rooms are decorated and furnished in a contemporary style with neutral toned walls and richly coloured soft furnishings. They can sleep up to three.

twin room

These twin rooms are decorated and furnished in a contemporary style with neutral toned walls and richly coloured soft furnishings. They can sleep up to three or they can be sold as a single.

TripAdvisor Reviews Show more reviews »

No surprises in Agadir!

My family (2 adults and 2 teenage boys) stayed at the Kenzi Europa in July. The hotel is as advertised with no surprises. The lobby is the centre of all activities and is the only place to get wifi. The clientele is a broad range of nationalities with quite a lot of French, English, Irish, German and Eastern European as well as other Arab countries represented. Check-in was speedy and efficient. They charge a daily 25 dirhams (€2:50) for the safe but what choice do you have!!! Also you will need a deposit of 100 dirhams for each towel (if you don't have your own). The rooms are nice and big with a flat screen TV showing channels from across Europe and Middle East. We had interconnecting rooms and we lots of space.Wardrobes are large with plenty of hangers and shelves. Bathrooms were spacious and water was hot all day, no issues at all. Cleaning was daily and in fact the hotel and its grounds were always well maintained and spotless. The pool area is quite nice and the slides are good fun. There are 4 sets of slides and they are suitable for all ages and are well supervised. There is also a football area, 2 tennis courts and a boules area with all equipment provided. The beds by the pool get reserved quite early in the morning so one solution if you are not an early riser is to give a decent tip to the pool attendant and he will throw a few towels out for you, saving you the bother. The activities are regular from Table tennis to darts to Aqua aerobics. Something for everyone or just chill. The entertainments team keep things going and are well motivated. They tend to split their responsibilities between the age groups so Amine looked after the teens when we were there and did a great job. There is also a kids club for the young ones which has its owns space. The food in general was ok, nothing spectacular but adequate and plenty of it. I read comments from others on this but really it's a matter of taste and there was lots of meats, fish, couscous, rice, salads, chips etc so it was fine. Look out for the fresh orange juice in the mornings, it's very nice. Also there are pancakes in the afternoon (at 4pm) if you are feeling peckish. Again I found a 20 dirham tip every evening meant very good service from the staff. Wife coverage is not great, it's ok early in the morning but once a few people get on to it then it slows right down. It was sufficient for me to check emails etc but could be frustrating at times. The hotel is one block from the beachfront and the promenade is excellent for walks or jogging, I guess it's about 5km in length and both myself and my wife used it regularly and separately without any hassles from pedlars etc. Agadir itself is very quiet but we enjoyed ourselves and found the trip relaxing. Finally for those worried about security, there are a lot of police and military patrolling the beaches and promenade.More

donalmca, Carlow, Ireland

We enjoyed a lovely 2 week stay here, at the end of June / early July.

The room was clean and comfortable, and a great view over the bay and poolside. Room 2564. The staff were brilliant and the service was excellent. Our waiter was great. The food was good, and even though some things seemed repetitive, we varied our menu and did not have a meal we didn't enjoy. The breakfast pancakes are great, as is the orange juice. Everything was clean, and the poolside and gardens well maintained. The animation team worked very hard. This is a small hotel, but that suited us. I would rate it as a 3 star hotel. Great for families. Agadir is a quiet resort, with a lovely beach and a nice promenade.More

Maureen108, Chorley, United Kingdom

Good value

Very good facilities especially if you have kids, lots of activities with employees getting involved in creating games. Breakfast is continental but really basic, not impressive and coffee is really bad, order tea rather. At all costs stay away from the "spa", the therapist had no idea how to do a massage. I was covered in oil and basically got a gentle body rub with oil smeared all over my face. Other than that, location is also good and in walking distance of the beach promenade.More

NatsJohn,

Disgusting

This was the worst holiday ever. It is NOT suitable for the English. The main issue was a man called ABDUL he is the head of the administration team. He tried to pick a fight with my son twice. A grown man in his 40 starting on a lad less than half his age. He tried to enforce his views/believes on him. If he had a issue with my son he should have address this with his parents not take matters into his own hands. It was only due to us stepping in that this didn't start a physical fight. He then took to insulting us in French at every opertunity. The rest of the animation staff ignored us and Nada giving dirty looks when ever she went passed. Many other thing was wrong too on arrival we didn't get a porter to show us our room, 2 out of the 3 bed had blood stains on the sheets. Air con didn't work properly this may have something to do with a family of birds living in it. The food was awful we ate out 5 out of the 10 nights. Fish made up 90 % of the menu along with salad for breakfast dinner and tea. When anything nice was on it always ran out within a hour so if you want a late tea think again. One rep even suggested that the menu may have been charged due to Ramadam which is ridicules. The cleaner never made a apperaince until we was leaving obviously expecting a tip. i changed some money in the airport to tip my driver which I did. Then normally I would have tipped my porter and cleaner but as I said didn't get porter and cleaner. Most of the staff didn't bother with us until Abdul started on my son then all of a sunden bar staff etc was being nice. To little to late as at this point more than half the holiday was gone and we was counting the days down till we left. We was also accuse of taking a family of French towels which Abdul raised his ugly head again getting involved when it was nothing to do with him but that was another opertunity from him to have a go. When I got to the bottom of it I let the staff know what went wrong expecting the staff to put the French family right that it was not us it was a different family who had taken them but the error was caused by the 2 towel boys getting mixed up but no the staff can't even admit that and let us take the blame. I would like to say a thankyou to khalid the only member of the animation team that spoke to us I did tip a barman but he was the only member of staff that spoke to us before things got bad. I have been going to Africa for over 10 years now and it is my favourite holiday destination and I have never experienced anything like this. Morocco seems like it will be nice but needs 5/10 years to catch up with places like Egypt especially when it comes to customer services. The only good things I have to say about this hotel was that the shower was the best one we have ever had abroad and the fight home.More

Lorna O, Sheffield, United Kingdom

Pleasantly surprised

Went with family, a party of 7 grandmother ,parents and 4 youngsters 10,12,14,17 years. Accommodation very clean and satisfactory. Garden spool and slides well used by all of us, entertainment by the animation team excellent especially AMINE who gave 150% and was always smiling and involving everyone from kiddies to grandparents 'Well done Amine and thank you for making it a very enjoyable holiday for us all' Food plentiful and bar excellent . Thank you to all the staff no complaints from the Coombs family xxxxxxxxxx More

Flo1948, Abergele, United Kingdom

See all 538 reviews »

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Hotel Kenzi Europa
Rated: 4.0 /5 based on 538 customer reviews
from £263.20