Hotel Kenzi Europa  

The peaceful Hotel Kenzi Europa offers smart interiors, a fun pool scene, and a by-the-beach setting.

You’ll find this hotel along a leafy avenue in the downtown area of Agadir. It’s got a quiet setting, but it’s only a few steps away from shops and restaurants, and just a touch further from a sandy beach.

Looks-wise, this place is sleek and contemporary. The lobby bar features a glossy monochrome floor, electric blue walls and chrome pendant lights. Rooms, meanwhile, are dressed in deep purple and silver.

TripAdvisor Traveller Rating

Based On 421 reviews

  • Official Rating
  • 7Floors
  • 236Rooms
  • 4Lifts

Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, lunch and dinner.  Selected locally produced alcoholic and soft drinks - bar open 10.00-23.00.  Snacks at set times.

Facilities ► View all

Outdoor pool

There's a choice of slides here for kids to enjoy, including a twisty number, which flows into a separate splash pool.

Buffet restaurant

It's here in this modern and stylish restaurant that you'll find a range of international dishes for breakfast, lunch and dinner.

Evening entertainment programme

There's a variety of evening entertainment available, including live shows with African dancers, belly dancers and snake charmers.

Rooms► View all

double room

These double rooms are decorated and furnished in a contemporary style with neutral toned walls and richly coloured soft furnishings. They can sleep up to three.

twin room

These twin rooms are decorated and furnished in a contemporary style with neutral toned walls and richly coloured soft furnishings. They can sleep up to three or they can be sold as a single.

TripAdvisor Reviews Show more reviews »

Pleasant and nice

It's a nice, clean and perfectly-located Hotel just a minute or two away from the beach. The breakfast buffet is nice. WiFi is available but don't expect it to run super fast, though it's enough for a holiday. Unfortunately the safe costs extra for every day and we had some trouble installing it, but the cleanliness, sweetness of the staff and the amazing location compensated that flaw. We had a great time, there's a market just outside the hotel and a bunch of restaurant around it. The bird valley is also just around the corner and in my opinion a must-see (it's even for free)More

Salim A, Muttenz, Switzerland

Super Friendly Staff Really make Kenzi an Great Hotel

Spending Christmas and New Year at the Kenzi was an excellent choice, due mainly to the friendly, super helpful staff - especially the Restaurant Manager and his team. Warm temperature – around 20-22 degrees most days. I arrived on Christmas Day for 7 nights, leaving New Year ’s Day. I must admit, my first impression was not the best. At check in, the young male receptionist had an attitude change when he found out I was travelling solo. (I was expecting some resistance; given Morocco has a Muslim majority). I was given a room on the ground floor, which was small and had a rusty fridge. So far, it wasn't looking good. Discovering the room door didn't lock, I went straight back to reception. They gave me an alternative room, again on the ground floor, which was much better - spacious, door locked and no rust in fridge. I was happy! That was the only major hiccup. My room was road facing (although behind a building). The patio was positioned into the ground, so it felt like being in a dug out. I did tip and tip well (20-50 dirham - £1.70 to £4.00), but boy was it worth it. Waiters were always so attentive. In the mornings, the Restaurant Manager would enquire if I would like a table outside. He would then save me one and get me freshly squeezed tangerine juice (I mean FRESHLY - they squeeze it in front of you in the restaurant) and also refill my coffee. I felt like royalty. He even cooked me some toast one day, so I didn’t have to line up. There were 5 restaurant staff who looked after me extremely well, knowing what I like (red wine/black coffee) and setting up my favourite table accordingly. They had the most amazing service I have ever come across. Always asking how I was and having a chat – their English is very good, especially as they are taught French at school, not English. The waiting staff really did make my holiday. One of the waitresses gave me a hug when I came in for lunch on New Year’s Eve, as it was the last day I would see her. How amazing is that?! Apart from the one young man on reception, the other receptionists were friendly and helpful. They would always say “hi” and enquire about my day, as I walked in and out of the hotel. The food was amazing. You could have fresh omelettes every morning. Line up and the chef would cook it for you, adding cheese/tomato/peppers - it was up to you. The line was no more than 5 people deep as worst. You could have fried eggs, sunny side up or turned over. People would just ask the chef to cook on both sides and he/she would. There was a great variety of food. On New Year’s Eve there was a banquet, which was fantastic, although a little chaotic. Everyone in the hotel was eating at the same time. For me, the food was excellent at Kenzi Europa. The best All Inclusive food I have ever had. Rooms were clean and tidy and very comfortable. Shower was over bath. Always with hot and good pressure. No tea/coffee making facilities in the rooms. Also, there were no glasses. I just got a glass from the bar one night. There was a safe in the room, which was free (a previous reviewer said they had to pay - I didn't. I was all inclusive, so not sure if that made a difference). Beds were very, very comfortable, with a large and small pillow. The TV had about 3 English channels, with one showing an English movie at night. Hotel Entertainment most nights. The night of traditional dancing and snake charmer was good. One downside of having a room on the ground floor was the noise from the cleaners. They would start work at 7am and talk very loudly, also drop their mop handles a lot. Also, I wasn't impressed on New Year’s Day when the Cleaner knocked on my door at 8am to clean the room. Hotel could do with some "Do Not Disturbed" signs. Promenade is only a short walk from the hotel and beautiful. I found a Coffee Shop that was very cheap - look out for the red building as you walk towards the fishing port. There is also a small souk (shops) across the road, which for me was great value. Tour of Agadir from hotel, with Thomson’s, was cheap and very interesting. The main souk is something to behold. The tiny museum of Agadir is very interesting, giving you an insight into the life of the indigenous Berber. Agadir is such a lovely place. The people are friendly, as long as you are polite. I had no problems strolling outside of the hotel or going to the Hotel's designated area on the beach by myself. Best advice from Sandra, the Thomson rep, was be polite but firm. Say "No Thank You", keep walking and don't make eye contact or smile too much. It worked. I had no problems. I didn't go swimming, as it was a little cold for me, but I did seem some children going down the Hotel pool slides a few times. Looked like fun. Wifi in the lobby and bar area was free and you didn't need a code. Outside you needed a code to a different Kenzi wifi. The code you get from reception. I could never get the outside wifi to work. Although the code was given to me by the young receptionist who checked me in, so maybe… Being a self-confessed travelling addict, I would not normally return to the same hotel/location, but I am considering making an exemption for Kenzi Europa, Agadir. The reasons being, most of the staff were so lovely and the rooms were very comfortable. Although next time, I;d ask for a room above ground level! I originally gaveKenzi Europa an Excellent rating, but changed it to Very Good. I downgraded my rating, due to the noisy cleaners and my first impression from the young receptionist hostilities towards me. I would recommend this hotel, it is in such a great location, with excellent food and waiting staff.More

MariaGuerin, St Albans, United Kingdom

Perfectly located hotel,great value for money !!!

We stayed in Kenzi 7 nights.We couldnt fault it.Food was good,everyone could find something to their taste.Rooms really clean and staff friendly.We had really nice room with sun all day long and with view for garden and sea.Hotel is located just few mins from the beach and close to Agadir attractions.We would recommend,when you would like some nice time away without spending fortune.More

Elutek,

xmaas holiday

What a great hotel,very clean,well laid out and decor was great. Hard to describe this hotel except to say that we could not fault it.Bedroom was well equiped with a massive bed,t.v,en suite with a wonderful powerful shower,looked over the pool area that offered a large swimming pool with 4 water slides,sun loungers surround the pool area,Also a life guard on duty all the time. Resteraunt was fantastic such a selection of food it was far in excess of what i expected,staff were more than helpful they could not do enough to help to make our holiday better. This is one of the best hotels i have ever stayed at.More

Bluethunderbt W, Peterborough, United Kingdom

Lovely holiday good hotel

Stayed here over Christmas with family, check in was straight forward and shown our interconnecting rooms, very spacious and clean. We had booked the Caribbean village but after this was downgraded we choose the Kenzi. Food generally good after a week as most people say it did become very much the same and not being fish lovers we avoided the special themed Fish night. We did tend to find that there seemed to be more variety at Lunch rather than dinner, overall we could not fault the food and no one had any bad tummies in our group. The swimming pool and areas around we're clean, but the water very cold in December not that stopped our children being in most afternoons, due to the location and vicinity of the hotel, we found that it was best to spend the mornings on the beach followed by the afternoons at the pool once the sun had hit most of the hotel. Pool slides were great fun and still amazes me now how people would moan that they were getting wet having sat near them!!! Hotel staff in the restaurants were very friendly and great towards the Children, a little tip every other day helps and does improve the service that you receive. Bar staff ok, there are some good ones and some that don't want to smile or just seem miserable, likewise with the animation team some good, some bad, certain ones did not give you the time of day. Agadir itself is fantastic and the beach is brilliant, you do get hassled walking on the beach but saying no thanks they soon leave you alone, the water was clear and shallow and ideal for paddling or swimming.there is also a little zoo 2 minutes up the road that was enjoyable and you can actually feed the animals (popcorn is a good choice before you enter) would defiantly go back to Agadir, but with the choice of hotels around the area we would like to explore other hotelsMore

wakeford535, sussex

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