With 4 swimming pools and a beach on its doorstep, the Tikida Dunas is a water baby’s paradise.
This hotel has a standout setting. Not only is it on its own stretch of hourglass-fine sand, but it’s just footsteps from shops, restaurants and bars. The centre of Agadir’s only a 10-minute walk away, too.
There are 4 pools, 3 restaurants, and plenty of sports to try. The whole place is getting a top-to-toe makeover for May 2015, too, so it's set to be modern and contemporary.
I have been for a family holiday from the 30/8 to the 07/09, and it was fantastic. (7 )
The hotel is great, clean and the staff is second to none, nothing is too much hassle for them.
from the reception, to the bar staff just fab and the animation team is just great.
it is very family orientated and is great fun for kids the kids club is great Afrah is fantastic with kids very much loving with them.
I have to say that the staff really make a difference, zackaria at the bar, Noredine are very nice. Mehdi and Aicha at reception are just very pro and always helped when needed.
the animation team J was brilliant and good fun.
the food was good very nice fish and varied all week with 2 different themed restaurants.
Animation in the evening just great !
we really liked it and would recommend this hotel anytime.
I have been to few hotels in Agadir ( Iberostar (awful) and Argana) but this is the best by far.
so if you go enjoy you wont be desapointed !More
66farida, Brighton, United Kingdom
Me and my boyfriend have just returned from a one week holiday in this hotel and we absolutely loved it! I was a little worried from reading previous reviews before going but i must say from our experience it was brilliant!
Rooms were spacious, tonnes of choice with the food and drink and the pools were great.
There is a lot of staff and they were very friendly and were really on the ball with the cleaning.
The rooms were quite basic and slightly dated. They had the odd broken tile but everything was very clean and it didn't bother me but regardless it's getting a refurbish in october.
Would recommend this hotel for sure!More
KatieHorrix, Leeds, England, United Kingdom
Wouldn't go again.
We vised the hotel in mid august for 2 weeks. The first week was quite poor weather with the sun not coming out at all most days.
Because of all the clowds and lack of sun the pool was freezing so activities like water arobics and water volleyball were extreamly unapealing. The second week the sun did come out then the weather was much better with temperatures in the high 30s.
The entertainment was quite dull at this resort. With a show that consisted of the same dance routines every night from 9pm-10pm then some badly mixed dj songs in a 'disco' until 11. The entertainment team were also too personal at times but thats another story...
The food was alright but the same every single day. There was lots of choice though. More
We commenced our holiday on the 31st of July, and having done plenty of reading and research about the area and hotel we were excited to be visiting Morocco, in-particular Agadir.
Upon arrival the weather felt breezy although we had been notified by the 'first choice holiday app' that it was blistering temperatures. It's important to remember when you book this holiday that the hotel is opposite a coast and that the weather can be particular cool, especially as the resort is renowned for its 'surfing' although there was no surf schools that were brought to our attention. Felt mislead on the weather conditions for the time of year, I know it's hard to believe but at times it was actually cold.
The hotel reps stated that the town market is within a short stroll, however this is by far exaggerated and highly recommend getting a taxi if you are in to experiencing the local culture. However just a heads up, the designer goods out there are indeed fake and didn't appeal to us, but definitely personal preference. Be aware when walking outside of the hotel not to do so alone, as it's not particularly safe nor welcoming. We experienced many locals presenting themselves as helpful people but found they were trying to guide us off track (away from the town), encouraging us to get in to taxi's with them.
The city prides itself on its picturesque views and quaint town with traditional tavernas, however this is most definitely disappointing. The tavernas in the most part are shut down or places you prefer not to eat in, based on hygiene precautions.
The pool in our opinion was fantastic, very pretty to look at and well maintained during our stay. We did see various outdoors activities which looked great fun and the staff organising were very welcoming and keen to impress. On the other hand the bar staff appeared temperamental and questioned the amount of drinks being ordered no matter if they soft drinks.
Whilst the 'all inclusive' restaurants were well kept, clean and spacious. The variety of food not vastly different from day to day, however the staff were accommodating (especially at breakfast time, they were great at bringing over coffee and tea). Overall the food wasn't bad. Unfortunately the hotel doesn't advertise having a 'snack bar' for between meals, maybe we missed it? But just a heads up not sure there is anything to eat in between meals.
The hotel does have a quaint shop were I would advise you to buy your souvenirs. However the shop is open minimally, with staff that are abrupt and rude.
There is no trained first aider at this hotel, should anything go wrong. Giving the amount of people staying within the hotel we feel this is a necessity. The thompson staff appeared empathetic and helpful however did not follow through with their promises, and unfortunately actions speak louder than words.
The rooms were kept clean, with new towels daily. However my own reservation is that if you are having a third person in the room just a 'heads up' that the third bed is effectively sleeping on a sofa.
The hotels wifi is poor and cannot cope with the amount of residents at the hotel trying to access it after meal times.
For an array of reasons we would not recommend visiting the resort nor hotel, mostly due to the weather and surroundings. We personally would not book another holiday with First Choice or Thompson.More
Do your research and you won't be disappointed
Spent a fortnight in mid-August at the Riu Tikida Dunas. This is a good quality holiday hotel. People question the star categories, it is a 4 star hotel by Moroccan standards which is not to be confused with a European 4 star business hotel. Thomson classify it as 4T which is their own grading system, on a scale of 1 to 5 for tourist hotels, which I think is about right. Bear that in mind and you won’t be disappointed.
I will start with some constructive criticism; I can’t bring to mind any bad points as such. There is a speciality Moroccan/Grill restaurant, but this is not very well publicised. To this day I don’t know if it is Moroccan, Grill, a mixture of the two or different on different days. The communication was obviously so bad that they came round at breakfast some mornings asking if we wanted to book. Usually there is a large queue to book that sort of restaurant. For some reason, only the pool bar and the main restaurant served draft beer. All the others used cans even though the pumps were there. Also the self-service beer pumps at both the pool bar and the snack bar were out of use, as were the slush and soft drink machines at the pool bar at regular intervals. This led to unnecessary waiting at the bars and more work for the already hard-working staff. Given the fact that misty weather apparently isn’t unusual in August, it would have been a good idea to heat the pools on such days. It is easily warm enough to sunbathe (with only the clouds between you and the sun!) from mid-morning onwards but the pools are cold until the sun puts in an appearance. We had a week of hot sun and the pools were lovely then. A little more seating up on the terrace outside the main restaurant in the evening would have been welcome, as would have been leaving the bar outside the snack bar open longer at night for the people who were sitting there due to the aforementioned shortage of seating. Also it would have been nice to be able to get a late checkout as we were leaving at night but our room was taken. There would still have been about 5 hours between us leaving and the next people coming, surely they can arrange to have cleaners in then?
Now for the positives. This is an exceptionally well-kept hotel with park-like grounds. The pools are large, well laid-out and well maintained. The quality of the food is excellent and always something for everyone, although we sometimes had to wait quite a while for the most popular dishes to be replenished as the serving area was too small for a restaurant of that size and there was one chef trying to keep at least 4 dishes going. The rooms are spacious, we were a bit apprehensive because we were a family of 4 and there was only one part to the room, unlike family rooms at most hotels we’ve been to but it wasn’t cramped in the slightest. The room looked “used” but the hotel is due a refurb at the end of the year, all credit to them for that, they could probably get away with another year but that would be compromising on standards. We had some issues with the key card but never had to go to reception it always worked at the second or third attempt, and yes, it is possible to lock yourself out of the bathroom/toilet, make sure the lock is horizontal before closing the door! We requested a top-floor room in block 5 which is what we got (we were not disappointed), the man on the desk remembered my email, or there was probably a note on the booking form, but who cares, it was a nice touch, and typical of all the staff, never known such friendly hotel staff. No issues with the deputy manager, I can only presume he was a bit stressed during Ramadan as he is very hands-on and, I could imagine, difficult to work for but very customer focussed. The entertainment team worked hard, day and night, always a smile and a friendly word. Some of the evening shows were very good, others average. On the whole not the greatest evening entertainment I’ve ever seen, but it does pain me to say that because they are really nice people.
As for location, the Dunas is one of the furthest hotels from the centre of Agadir, about 40 minutes walk along the excellent promenade to the start of the “lively” part, full of tourists and locals alike and about an hour to the marina. 20 minutes along the street gets you to the start of the centre although there are some shops and restaurants on the way. You can hire a bike on the promenade which can be useful, but beware they are old and Morocco does not follow European health and safety standards. Perfectly adequate though, as long as you don’t try changing gear. The price is 20 Dirhams an hour whoever you rent off. Don’t ask the price or you’ll be overcharged, don’t pay until you come back or you’ll be asked for the money again. In any event the promenade is well worth a walk during the day and in the evening, but beware if you feel the cold it does cool off from about 10pm, I found it comfortable, much better than some places we’ve been, but some people may find it cool. Walking along the promenade it soon became clear that we had one of the best hotels, 2 or 3 others stood out as well but it was walking along there that we realised just how big the Dunas is.
If you want a taxi, the small orange taxis will only take 3 people so if there are 4 of you, you either need to split up, which is probably cheaper but perhaps not a realistic option, or use a grand taxi. The grand taxis have fixed prices, it is 50 dirhams within Agadir. We were warned some try to overcharge but we never had any issues, one driver actually showed me the price list. They all have numbers on the taxis and cards with their names and phone numbers so they have more to gain by being fair.
All in all a very pleasant holiday in a nice hotel in a nice resort. Agadir may not be typically Moroccan, do get out and about if you can to see the real Morocco it is well worth it, we hired a car for a couple of days rather than going on excursions, but it is a pleasant place and not (yet) too commercialised. The issues with the weather are well documented, please do a search on the Agadir forum before booking and make up your own mind; it didn’t spoil our holiday but from talking to people who had already been there a week when we came they hardly saw the sun for 2 weeks.More
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