The Tropicana Rosetta & Jasmine Club counts a close-to-it-all setting, 4 pools, and an à la carte restaurant as some of its draws.
This place has a prime position in lively Naama Bay, with cafés, shisha bars and nightclubs on the doorstep. There’s a beach about a 5-minute walk away, too, so you’re close to the Red Sea’s coral-filled waters.
The hotel is styled like a little village, with low-rise whitewashed buildings set up around a central pool area. Inside, rooms are all white and royal blue, with dark-wood furniture.
A FABULOUS week , not a good selection of veggie food at first , but this was soon remedied by the chef .
What made the holiday was definitely the staff , very very friendly .
I would go back to this hotel again .More
Having told the women at Tompson that my group of girl friends and I were steering away from a clubby hotel to avoid rubbish hotels, we were recommended the tropicana rosetta. We were told that it had a good location and was just what we were looking for . How wrong she was.
We turn up and get put in the delapidated part of the hotel the rooms completely differ from that shown in pics on here. Everything was outdated which we could have lived with but our main bug bare was the fact the room was utterly filthy. There was blood in the one bed and after having complained and being told that the bed had been sorted we were greater by the same bed linen just remade!!!
The pool where we stayed had no paint or tiles at the bottom and therefore resembled something of a swamp and the staff were particularly unhelpful when dealing with our complaint- particularly the tompson rep who never apologised and antagonised us by saying he deemed the living facilities as a place he would enjoy to stay in, despite us showing countless pictures of the dirt in our rooms.
We didn't even stick around long enough to try the food as I dread to think what we standards of hygiene are like .
We were so bitterly disappointed with this hotel. My friends have been to Egypt countless times and assured me we did not pay anything less then they have in the past and in the past they have lived in luxury we were not warned this was budget. After parting with so much cash we did not want to "make do" on our holiday so we moved hotels but unfortunately at a cost to ourselves as tompson simply issued a statement of "you move you pay".
The hotel that we moved to was the same star rating but was so much better and really highlighted the flaws with this shoddy establishment. I would not recommend this hotel for anyone looking for a nice hotel. Being basic is one thing but being down right filthy is unacceptable.
The only positive I can take from my experience here is that it was close to narma bay. That is it.More
I Would return to this friendly place.
I just come back from this hotel and I had a great time. from arrival had drink served and was then taken to room. Room needs tlc yet im told some are better. the staff at this hotel are fantastic although some in restaurant u have to watch out for they are flirty !!
not keen on the pool areas no beds available so spent time on beach. the paper guy was very annoying and I saw him sell a paper then once they read it he had it back to resell it he was very pushy. entertainment staff were great always something to do with them. plenty of english food and they have an english manager that does food control think her name is keeley. Foxy in entertainment is great and abbie.star cafe outside hotel grwat free wifi and 10 minute walk into naama is perfect location. no complaints other than some tlc to rooms and sunbeds need sorting.More
dont believe all you read!
read reviews and had mixed feelings about hotel as this was our first trip to Egypt, but after spending two weeks there I truly believe some people who write reviews are only happy when they are complaining. when we arrived at 11.30pm we were totally impressed that we didn't have to trail our cases to our room, and we had a lovely meal waiting for us. hotel is only about 20 mins from airport. the staff are brilliant and couldn't do enough for us. the restaurant and pools bars were really clean as was everywhere in the hotel. the pool closed around 5.00pm and the guys spent hours after that cleaning. our room was cleaned every day and I honestly couldn't find anything to complain about. the food was plentiful and when the restaurant was closed the pool bars served great burgers and chips. the hotel is very central, as well as being secure. the guys at its private beach were a great help with advice and when we booked our trips, and its only just across the road from hotel. will definitely go back to the same hotel, and if you are reading this review I can honestly say you will not be disappointed, and if you have a problem, the staff are only too happy to help you out. if you want real luxury then make sure you book a 5star or more.More
dorothy m, craigavon
You only get wot you pay for
5 star staff 1 star hotel took grand daughter with us food the same every day the larger was awful couldn't drink it the top pool attendant made a fortune his hand out every morning would take your towels off and give your bed to people who tipped him nightmare he was ? But the 5 year old granddaughter enjoyed herself so we were happy with that but wont be going there again so hope this helps you to pick a hol but think Wisley you only get wot you pay for ok More
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