This grand hotel has it all – a great pool scene, first-class restaurants, a sandy beach and even its own ‘souk’.
It’s hard to know where to start with this place. The 4 pools are spectacular – 1 comes with an 82-metre waterslide. It’s also home to some of the smartest bars and restaurants in Sharm El Sheikh.
The hotel looks out over Gardens Bay, with its world-famous coral reef. There’s a diving centre on the beach, with plenty of watersports, and an in-house ‘souk’ with shops, cafés and live entertainment.
Twin club room with sea view sleeps up to 3. Rooms have a ceiling fan, internet access, bathrobes, slippers, luxury toiletries, 1 king-size or twin beds, separate check-in facilities, club house access to pool and beach area, tea, coffee and refreshments restocked all day and cocktails in the evening - alcoholic cocktails, canapés and continental breakfast at the Regency Club Lounge.
Lots of reviews saying that the standard has dropped in this hotel over the past few years and unfortunately having not visited before I can't comment, however as a Diamond Hyatt member and having visited numerous Hyatt properties around the world I'm in a good position to compare. First thing to comment on is the service. It's first class, particularly in the Regency Club where the staff generally cannot do enough for you. Particular praise goes to Gerges and Reda who made the holiday that much more special for myself and my wife. Only slightly negative comment would be the timing of the cocktail evening which is from 5.30 - 7.30. Most of the Hyatt hotels I've visited have their cocktail hours from around 7 - 9 which is far more relaxing. However if you're thinking of staying in this hotel pay the extra for the Regency club. It's well worth it (you'll get your monies worth just from the amount of bottled water you drink during the day!) In terms of accommodation, I have read numerous comments stating that the rooms could do with a refurb which I would agree with to an extent. We stayed in a suite which was spacious and comfortable however there was an ad hoc smell of drains in one bathroom and just needed a general lick of paint, but nothing major. The Thai restaurant is excellent and it was a nice gesture for the head chef to visit each table to ask for comments and generally make us feel special. Souk is ok although fairly expensive for the quality and portions. Biggest disappointment has to be the lack of eating options during the evening though. Basically Thai, Souk or Buffet restaurant options. Quite why the Music bar is empty during the evenings I have no idea as live singer is excellent - oh William.... better luck next time ha ha..... Hotel is rated 5 star which generally it is, but you just need to remember you are in Egypt. If you want true 5 star experience then book the Grand Hyatt in Dubai. It will cost you more but you'll understand why. All in all we enjoyed the holiday and if we return to Egypt would have no hesitation in staying at the Hyatt Regency again.More
Paul H, Wickford, United Kingdom
come on Hyatt, lets have the old regency back
this was my 3rd visit to the Hyatt, (last visit 2007 ) how things have changed since then. and im sorry to say not for the better, we also suffered from all the things T.H spoke about in their review except we never got the robes/slippers to start with. the Hotel still has a great beach/pool scene and a few pounds (egyptian ) tip will get you excellent service. the Sala Thai is brilliant, great food/ service. you use to get the beach restaurant and cascades open in the evening for some great steak and seafood dinners, alas this no longer happens, i was told this was due to staff cuts and they now don't have the staff to open these two restaurants. (sign of the times i think ) my one Big complaint was that for two nights in a row children were allowed by to run amok in the Fresco at dinner, tasting/handling food then putting it back into the buffet , i complained at the time to restaurant manger about this and how it was spoiling our meal (along with others ) and would he do something about it. to be fair to them the situation did improve but i feel this was more down to these particular children and parents leaving.the management view seem to be that there was little they could do but speak to the parents, i disagree with this, if they brought back their restaurant dress code, and enforced it maybe this type of situation might not arise.
if its a great beach holiday you want the Hyatt will be for you, as it was for me,More
roger_horne, Basildon, United Kingdom
Looking forward to our return!
In an effort not to just repeat what is stated in many other reviews that, usually, comprehensively and accurately cover most points, here is our assessment that we hope is helpful. We have stayed at the Hyatt Regency in Sharm at least twice a year for the last 5 years and find the key element, the Staff, to be the best. From the General Manager, Mr Khattar, Director of Rooms, Mr Fahmy, Front Office Manager, Mr Moneim, Regency Club Staff Georges, Mohamed, Mamoud and Ehab, plus, especially Reda our "Pool Butler" who made every day special. I would point out this has been in the "Regency Club" section and I apologise for missing out all the other members of the Team who make this a "home from home" but can't forget Julia the Club Receptionist. Yes, some reviews do highlight a few failings and the change in clientele over the years has impacted on the overall atmosphere but, in general, this is still a class hotel if you accept where you are. Can't wait to return!More
DerekJL2014, Wetherby, United Kingdom
Always a pleasure
Visited the Hyatt for the third time at end of July and even though the hotel was extremely busy due to Eid it was a pleasure to stay. The hotel management and staff are absolutely committed to providing the best service. The breakfast in Cafe Fresco has a great variety, the waffles are not to be missed! Breakfast between 9am and 10am was so busy management opened another restaurant which provided a more relaxed setting. Pool staff were attentive and friendly and there was never a problem finding a comfortable, shady spot. The Souk offers good value and a great selection of food but the Sala Thai is something else - definitely one of the best restaurants in Sharm. During our stay we were asked if there was anything that could be improved and at the time we couldn't think of anything but on reflection it would be useful to improve the wifi coverage to rooms and pool area. Will always choose the Hyatt when we return to a Sharm - we will be back.More
Mrsch0w, Newcastle upon Tyne, United Kingdom
Still a great place to go
This was our second visit to the Hyatt Regency. It was busier than when we visited a few years ago but still not too busy to be relaxing. It was lovely to see so many middle eastern families enjoying time together in the pools and the sea - the last time we came it was nearly all European. The snorkelling is the best in the area and there is a lovely beach and a sandy area where children can paddle safely without cutting themselves on the coral.
We always ate in the buffet restaurant and we thought the food was excellent with plenty of choice. Especially good was the creme brulee which was on offer most nights (along with many other desserts) and was perfection. Grilled sea bass was also excellent and this is the only hotel I know that offers Bircher meusli for breakfast - wonderful!
Unlike some other reviewers, I have no objection to women swimming in whatever they feel is appropriately modest. In fact, it makes me feel more at home as I cover my head and wear a rash vest for protection from the sun. And it is their country! Another reviewer didn't like the lizards/geckos. We love them! We don't see them except rarely in the UK and they are outside, not in the rooms.It's their country too!
The staff, as always, were extremely friendly and helpful and they made this holiday so pleasant for us.
I would have to say though that if the hotel became noisy and a lot busier we wouldn't enjoy it. I hope the staff will continue to enforce rules about using headphones around the pool and keeping the rooms quiet at night. We also like the fact that the entertainment in the souk area doesn't go on for too long and is usually cuturally appropriate and not too noisy. if people want a clubbing atmosphere there are plenty of other hotels who provide it.
I hope we can come back in a few years' time and I hope the Hyatt Regency will still be the quiet and relaxing place it has always been.More
Items marked with * incur extra charges which are payable locally
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. Thomson reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions pleaseclick here
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.