This grand hotel has it all – a great pool scene, first-class restaurants, a sandy beach and even its own ‘souk’.
It’s hard to know where to start with this place. The 4 pools are spectacular – 1 comes with an 82-metre waterslide. It’s also home to some of the smartest bars and restaurants in Sharm El Sheikh.
The hotel looks out over Gardens Bay, with its world-famous coral reef. There’s a diving centre on the beach, with plenty of watersports, and an in-house ‘souk’ with shops, cafés and live entertainment.
Twin club room with sea view sleeps up to 3. Rooms have a ceiling fan, internet access, bathrobes, slippers, luxury toiletries, 1 king-size or twin beds, separate check-in facilities, club house access to pool and beach area, tea, coffee and refreshments restocked all day and cocktails in the evening - alcoholic cocktails, canapés and continental breakfast at the Regency Club Lounge.
This was our second visit to the Hyatt Regency. It was busier than when we visited a few years ago but still not too busy to be relaxing. It was lovely to see so many middle eastern families enjoying time together in the pools and the sea - the last time we came it was nearly all European. The snorkelling is the best in the area and there is a lovely beach and a sandy area where children can paddle safely without cutting themselves on the coral.
We always ate in the buffet restaurant and we thought the food was excellent with plenty of choice. Especially good was the creme brulee which was on offer most nights (along with many other desserts) and was perfection. Grilled sea bass was also excellent and this is the only hotel I know that offers Bircher meusli for breakfast - wonderful!
Unlike some other reviewers, I have no objection to women swimming in whatever they feel is appropriately modest. In fact, it makes me feel more at home as I cover my head and wear a rash vest for protection from the sun. And it is their country! Another reviewer didn't like the lizards/geckos. We love them! We don't see them except rarely in the UK and they are outside, not in the rooms.It's their country too!
The staff, as always, were extremely friendly and helpful and they made this holiday so pleasant for us.
I would have to say though that if the hotel became noisy and a lot busier we wouldn't enjoy it. I hope the staff will continue to enforce rules about using headphones around the pool and keeping the rooms quiet at night. We also like the fact that the entertainment in the souk area doesn't go on for too long and is usually cuturally appropriate and not too noisy. if people want a clubbing atmosphere there are plenty of other hotels who provide it.
I hope we can come back in a few years' time and I hope the Hyatt Regency will still be the quiet and relaxing place it has always been.More
come on Hyatt, lets have the old regency back
this was my 3rd visit to the Hyatt, (last visit 2007 ) how things have changed since then. and im sorry to say not for the better, we also suffered from all the things T.H spoke about in their review except we never got the robes/slippers to start with. the Hotel still has a great beach/pool scene and a few pounds (egyptian ) tip will get you excellent service. the Sala Thai is brilliant, great food/ service. you use to get the beach restaurant and cascades open in the evening for some great steak and seafood dinners, alas this no longer happens, i was told this was due to staff cuts and they now don't have the staff to open these two restaurants. (sign of the times i think ) my one Big complaint was that for two nights in a row children were allowed by to run amok in the Fresco at dinner, tasting/handling food then putting it back into the buffet , i complained at the time to restaurant manger about this and how it was spoiling our meal (along with others ) and would he do something about it. to be fair to them the situation did improve but i feel this was more down to these particular children and parents leaving.the management view seem to be that there was little they could do but speak to the parents, i disagree with this, if they brought back their restaurant dress code, and enforced it maybe this type of situation might not arise.
if its a great beach holiday you want the Hyatt will be for you, as it was for me,More
roger_horne, Basildon, United Kingdom
More than a little disappointed
This was the fourth time we have stayed at this hotel in the last 10 years or so and I'm afraid this will be the last.
We arrived around 6 in the evening and check-in didn't take too long but perhaps that's because there was only one couple in front of us! Room had a great sea-view and we felt at home straight away.... then things start to go downhill....
45 minutes later our luggage still hadn't been delivered, quick call to reception, they'll send it down right away, 5 minutes later, a call back, how many pieces of luggage was they and what did it look like!!!! 10 minutes later and it arrives, panic over but why did it take so long, the porter had no idea what I was talking about!!!
Breakfast is ok, a reasonable choice but nothing to get excited. As another review mentioned getting tea and coffee from the waiter is pot luck, on one morning we were only managed to get one cup before we gave up waiting.
Thai restaurant is about the best in the hotel, but it is expensive. I don't have a problem with long trousers but then we did sit inside in the air-conditioned section, but it's nice to try and keep some standards up.
The Souk has continued to go downhill over the years and the cost has kept climbing, the menus at each kitchen don't change from day to day and it gets boring if you want to use it more than a couple of times in your stay. Tip count the coins in the bag, sometimes they come up short and you'll pay for it in the long run.
We did feel that local Egyptians got preferential treatment throughout the hotel, possible because they shout louder or because the staff can understand them better than us poor English. Certain diners in the Souk were getting waiter service although it's a self-service restaurant and pool staff reserved sunbeds early in the morning, sometimes these were never used all day.
Be aware if you want a quiet relaxing holiday this may not be the place. The locals are a noisy bunch and on our second night we had new neighbours move in. It sounded like 3 men; the music came on, followed by the singing and the shouting. This was at 6 in the evening so didn't worry too much, however when it started up again at 3 in the morning that was not a joke. OK so 2 calls to reception, a visit from security and by 5 they were quiet but this is not what I would expect from a 5 star hotel, unless we're in Ibiza!! The following night not so bad but then the night after pretty much the same again. Then they went home!
I suspect this happens all over the hotel based on the music we heard from various rooms we walked past in the evening. We did notice there were several groups of 3 or more local men around the hotel suggesting shorts breaks being taken by Cairo residents; I might be wrong but that's the impression we got.
And finally the room... yes it's tired but it doesn't stop it being cleaned properly. I don't think the balcony was ever mopped in our whole 9 day stay. The servicing of the room was erratic; sometimes we'd be left with only 1 hand towel not 2 but we'd get 3 bath towels!! Bottled water varied between 1 and 3 a day. The strangest thing was that 4 days in they took the bath robes away; ok we hadn't used them, it was 40 degrees outside! but they were never returned. And then we stopped getting the wonderfully soft huge bath sheets and were given half sized, hard bath towels... once again housekeeping had know idea what we were talking about when we questioned that! I bet the hotel had a limited supply and these were now being given to the locals!
All in all the hotel is not a 5 star hotel any longer, it's still expensive but they seem to be cost cutting everywhere.
As for Naama Bay, this has now been overrun by the Russians and they are as arrogant as the Egyptians! I'm not saying any more about that!! The whole place feels like it is becoming a Mediterranean party island; it might be safe and insulated from the problems elsewhere in the country but it's creating a whole new set of problems of it's own.
Ok this is only my opinion from our experiences this time but it will be the last time we go back...
Looking forward to our return!
In an effort not to just repeat what is stated in many other reviews that, usually, comprehensively and accurately cover most points, here is our assessment that we hope is helpful. We have stayed at the Hyatt Regency in Sharm at least twice a year for the last 5 years and find the key element, the Staff, to be the best. From the General Manager, Mr Khattar, Director of Rooms, Mr Fahmy, Front Office Manager, Mr Moneim, Regency Club Staff Georges, Mohamed, Mamoud and Ehab, plus, especially Reda our "Pool Butler" who made every day special. I would point out this has been in the "Regency Club" section and I apologise for missing out all the other members of the Team who make this a "home from home" but can't forget Julia the Club Receptionist. Yes, some reviews do highlight a few failings and the change in clientele over the years has impacted on the overall atmosphere but, in general, this is still a class hotel if you accept where you are. Can't wait to return!More
DerekJL2014, Wetherby, United Kingdom
Always a pleasure
Visited the Hyatt for the third time at end of July and even though the hotel was extremely busy due to Eid it was a pleasure to stay. The hotel management and staff are absolutely committed to providing the best service. The breakfast in Cafe Fresco has a great variety, the waffles are not to be missed! Breakfast between 9am and 10am was so busy management opened another restaurant which provided a more relaxed setting. Pool staff were attentive and friendly and there was never a problem finding a comfortable, shady spot. The Souk offers good value and a great selection of food but the Sala Thai is something else - definitely one of the best restaurants in Sharm. During our stay we were asked if there was anything that could be improved and at the time we couldn't think of anything but on reflection it would be useful to improve the wifi coverage to rooms and pool area. Will always choose the Hyatt when we return to a Sharm - we will be back.More
Items marked with * incur extra charges which are payable locally
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. Thomson reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions pleaseclick here
Save up to £400 per couple on September & October holidays – Saving offer applies to new bookings only on selected Thomson package holidays booked on thomson.co.uk. Offer applies to holidays departing between 01 September & 31 October 2014 and is subject to limited availability. Savings is against brochure price. Excludes flight only, accommodation only and any other booking type. Additional supplements may apply. Saving is based on a minimum of 2 adults travelling. Thomson reserves the right to withdraw or change this offer at any time.