The Reef Oasis Blue Bay Resort and Spa is an award winner. The hotel scooped a Travellers’ Choice Award in 2010 and was named as a TripAdvisor Top Hotel this year.
You don’t have to look far to see why it impressed the critics. The hotel is set on its own beach, and it’s got a private jetty, which gives you access to some great snorkelling spots.
The list of swimming pools reads like a menu. It includes a relax pool for adults, a dive pool for practicing scuba, and a lagoon pool with water slides. There’s a collection of whirlpool baths, too, some of which look out over the sea.
The hotel’s spa is state of the art and the treatment list includes Ayurvedic massages and Zen-inspired aromatherapy. The dining scene goes that extra mile, too. The restaurants range from a Parisian bistro to an Italian trattoria.
Based on 3289 reviews
- Official Rating
Holidays in premium hotels
- 90% customer scores
- Platinum Villas available
- Platinum Cruises available
- 20kg luggage allowance
- 4T and 5T hotels
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks, Icecream|
Buffet breakfast and dinner in the main restaurant. Late breakfast, lunch and dinner at the 24-hour Caribbean Bar. Two à la carte restaurants. Hot and soft drinks served by the glass in all bars. Locally produced alcohol served by the glass. Wine served with dinner only. Hot snacks.
Facilities► View all
Main outdoor pool
Curving elegantly around the beach side of the resort, the heated infinity pool is designed to help you relax. With loungers and parasols dotted along the 2 sides and offers stunning views over the beach and to sea.
Thalasso Spa & Wellness Centre*
If you're not quite relaxed enough after a few days of sunbathing then the spa offers a steam room, sauna and 12 types of massage. If you want to keep up your fitness regime whilst away the wellness centre has a fully-equipped gym with treadmill, bikes and step and rowing machines.
Outdoor leisure pool
The leisure pool is the place to go for fun, laughs and spills. With a flume and 2 slides to keep everyone happy, there are also terraces for loungers and sunbathing.
TripAdvisor Reviews Show more reviews »
Great Pools with Wonderful Staff
We have just returned from 10 days at the Reef Oasis Blue Bay Resort & Spa. Having read all the positive Trip Advisor reports on this hotel, we were excited to be experiencing it first-hand. The hotel has a lovely location, 15 mins from the airport, looking across towards Naama Bay. Check-in was smooth and efficient and our room in Block 6000 had a pleasant pool-side location. The bathroom was a little tired but generally the room was fine and we were pleased with the finishing touches of tea and coffee making facilities and regular supplies of bottled water, fruit and home-made biscuits. Our room was kept spotlessly clean and the “bed art” was probably the best we have experienced on our travels! The pools were cold but gorgeous with something for everyone. Our personal favourite was the Adult Relax Pool where the team looked after us brilliantly with a ready supply of cold towels, sunglass cleaning and frequent drinks from the bar. Lunch-time snacks consisted of small filled rolls and pastries which were regularly replenished. Chris used the hotel Gym regularly and I had a great massage in the Spa. We made use of the French, Italian (our personal favourite), Fish and Kebab Restaurants. The food was good in the French Restaurant but there is an additional charge to eat there (about £70 for 2 people) and we thought this was too costly because on the evening we visited there were only 4 of us in the restaurant. We didn’t really enjoy the food in the two Buffet Restaurants. In the Bay View Restaurant the choice was limited and it took some time to replenish empty dishes. It seemed that as soon as the meat joint of the day had been used up, there was no attempt to bring out another one. There was a good variety of Sweets but as neither of us has a particularly sweet tooth, it was disappointing not to have a cheese and biscuit option. The beach area is poor (although we do accept that the recent rain had washed a lot of the sand away). The Beach Snack Bar has a very 3 Star feel to it and the pontoon is small with only limited snorkelling opportunities on a small reef which has few fish. The restaurant (open for breakfast and lunch and in a great location) is more like a café in respect of its furnishings and, once again, food choice is poor and sparse. There is a Piano Bar in the Reception area where you are charged for entry – we never did see anyone making use of this which is a pity because it is an area which could be well used with a little re-planning – perhaps an adults only late night piano bar with singer which we have seen work well in several hotels? To sum up, this is a resort of contrasts – some absolutely fabulous pools with sunbeds and as many towels as you like always available. The communal areas work well (lovely terraces and a well attended Sports Bar) but just a couple of things spoil the complete package feeling. The down-side is the food could be much better. On the positive side, a new Head Chef has just joined the hotel and he is a great character, who makes a point of talking to as many guests as possible. In his own words he “takes no prisoners” and we left the hotel confident that he will be addressing any catering shortcomings sooner rather than later. The enormous bonus with the Reef Oasis is its wonderful staff. The team has obviously been well trained in the art of customer service and this shines through in every area of the hotel. It would be unfair to praise any particular individuals. Without exception, their attentiveness and friendliness is second to none and the visitors love it. In spite of some of the negative comments above, we do hope they will be taken constructively. We did thoroughly enjoy our time here and will probably return. Lynne & Chris, CheltenhamMore
Lynne W, Cheltenham, United Kingdom
The Good, The Bad & The Ugly
We travelled to Reef Oasis Blue Bay Resort on 3rd April and this was our first trip to the resort. First impressions are good, the resort is less than twenty minutes from the airport and the entrance / surrounding grounds are impressive. The resort is large (over 800 bedrooms) and well spaced out. Personally we didn’t feel the complex was too big and actually enjoyed walking between the accommodation, restaurants, beach, shops through the landscaped gardens. The Good: • We booked family accommodation (block 4100) and were pleasantly surprised that the set-up was essentially two separate one bedroom apartments combined to make family living space e.g. two separate bedrooms, two separate en-suites, spacious layout, balcony etc. • The staff were fantastic and couldn’t do enough for us. They also made a fuss of our two young children throughout the holiday, which brought a smile to their faces every day. The overall attentiveness of the staff was second to none and they were very good with the basics e.g. drinks, towels, questions etc. • The resort is located on the beach, so it was fantastic to vary the days between sitting by the pool and on the beach. • Whilst we were there the occupancy rate was around 50% which meant there were plenty of sun loungers and lots of space to enjoy the facilities. • The specialist restaurants are very nice, with a good selection of food and first class service (Al Dente was particularly very good). The Bad: • The entertainment was very poor. We appreciate the resort needs to cater for both British and Russians but most evenings were only enjoyed by our two year old daughter. We would describe the entertainment as a level below an amateur school production. Our eldest daughter (7 years old) said that she was grateful to have an I-pad (as a comparison, when we visited Holiday Village last year she was transfixed by the entertainment from start to finish every night.) • During the first few days of the holiday the main pool was heated. This was lovely and our kids would spend hours in the pool enjoying the water and making new friends. However on day three the heating was turned off and the pool dropped in temperature, so much so that our kids refused to go swimming. When we questioned the drop in temperature with the staff they said the heaters had been turned off due to low occupancy within the hotel. We felt this was appealing as we are paying a lot of money for a family holiday and expect to enjoy the fully facilities whilst we are away. • If you want an ice cream you need to pay for a Nestle branded one. I think if you go all inclusive ice creams should be available for the children free of charge. The ice creams were also the traditional ice creams so you are unable to buy flavoured ice pops / Calippo style refreshments. The Ugly: • The food was very bland and lead to three members of our group suffering from food poisoning. The food was usually warm rather than hot and often very similar e.g. dinner options were the same as lunch and there wasn’t much variation day to day. The food and conditions were so bad that three of our party (of six) went down with food poisoning. The first person to suffer was so bad (diarrhoea and violent vomiting) that they required the hotel doctor and were placed on a drip. The other two members of the party suffered the same symptoms as well as extreme temperature (39.3c). We have NEVER suffered an illness like the one we suffered at the Reef Oasis Blue Bay Resort, so this was NOT a simple holiday bug. All three cases were reported to both the hotel and Thompson rep (Trevor). • Overall hygiene within the resort was extremely poor. There was just one small hand sanitizer in the main restaurant which was usually empty and often overlooked by guests. Whilst floors would be swept, we never witnessed anyone cleaning handrails, surfaces etc. Also within the cooking facilities, we only witnessed one cook actually wearing gloves. From speaking to other guests who had stayed at the resort previously they said that overall standards had slipped from where they were a few years earlier. We certainly had the feeling overall levels had slipped and costs had been cut probably due to the 50% occupancy levels. Overall, this is a hotel in a good location, with friendly staff and good facilities. However it is let down by little niggles and the reoccurring issue of food poisoning. My advice would be to ensure you have adequate health insurance, should you end up facing the same eventualities as us of chronic food poisoning which seems to be a reoccurring issue faced many guests staying at the hotel.More
3rd FANTASTIC VISIT
There's not a lot to add to my previous review of this hotel--it's brilliant. We have been to Sharm 19 times and have stayed in several hotels including the Sensatori and Hiliday Village. The Reef Oasis is TOP CLASS. There has been a recent change of management and this has caused some degree of disruption but all areas still operate to the highest standard. The gardens are beautiful, the food is excellent with plenty of choice, both in the buffet and a la carte restaurants. the rooms are kept clean and tidy and are spacious. The greatest resource is the staff--they are all friendly, hard working and polite I am staggered at some of the negative comments from other reviewers-PLEASE IGNORE THEM for overall value - you will not get a better deal in sharm--the hotel has something for everyone. best features--the infinity pool is a delight, the snorkelling outstanding, gym is top class with amazing views just go and check it out for yourself....More
alan171, Manchester, United Kingdom
This hotel is set in picturesque grounds with gardens and other features intermingled with the rooms. We spent our days by the relax pool which is adults only, there is a kids pool with slides etc. but this suited us. Lots of comfortable sun lounges, and big towels from the friendly pool staff Reda & Ali who would also bring you cold flannels and clean your sunglasses. If you're thirsty Jack or Mohammed will bring you a drink to your bed. If you wander upto the bar you can get a drink in and ice cold glass, and snacks are also available there too. For those with bigger appetites you can go to the bay view buffet for a wide selection of food for lunch. Alternatively you can go to the Sea Breeze which overlooks the beach for a similar menu but the fresh made pizzas are very tasty. For food in the evening there are a number of options. If you don't want to book the Bay View does an evening buffet with a wide selection. Our favourite though was the kabadgi you can sit outside and the menu set but i promise you won't be disappointed the fresh made flat bread is to die for. If you can be bothered to book there are 3 a le carte resaurants. The Al dente is Italian and you are in good hands with Reda and his team. Then there is the Fishermans which is seafood, but you can get a mean steak or chicken if that's not your thing Bolas and his team will make you feel like family. For a treat there is the la romantique which is a french style restaurant which is a pay for meal, but is a set price and well worth it. We don't do entertainment but there is a different theme every night in the arena bar. This hotel as something for everyone. The food is tasty a wide variety and plentiful. Everywhere is impeccably clean and tidy. The staff are extremely friendly and will do everything they can to make you happy. If you can't enjoy this hotel you must be used to the Ritz! Get real this is 5* Egyptian and well worth the money.More
Amazing 7th Visit...Another Wonderful Holiday...
We have stayed here before and were so happy at the resort and the service that we have been back several times. This visit did not disapoint, an amazing two weeks relaxing in the sun being superbly looked after. It is worth upgrading and we had suite 3106 which was near the adult relax pool and near to all the facilities. The grounds are spotless and so was our room, cleaned everyday to a very high standard by Mahsoud. We had a small problem with the sink leaking and this was rectified within 15 mins. All the staff are very friendly and professional, always smiling and clearly taking pride in their jobs. We were very impressed by the staff at the relax pool, Mohammed,Isnasus,Said and Ragb, they could not do enough for all guests and the bar was keep spotless, It was a nice touch to have real glasses for drinks at the bar only.Keep this new idea, The relax pool was at it sounds, relaxing,.! No loud music, just plenty of sunbeds for chilling out, Reda the pool buy smiled all day and even offered cold flannels and sunglasses cleaning, all without having to get up from your sun bed, these little touches made it really special, Twice a week there is a cocktail evening at the relax bar, it was not well advertised so when we went it was a little queit, but a great choice of cocktails, some of which are payable. The standards are 5* across the hotel, We ate in all the restaurants and the all the food was hot, fresh and delicious. Special mention to Bolas the manager in the Fishermans Restaurant and his staff ,Tariq, Mayada and so many others. we were made to feel very welcome and were looked after everyday for breakfast, and in the evening when we had booked in for dinner, Bolas ran the restaurant very smoothly and his staff were all friendly, the chefs Mohammed and Ibrahim were were skilled and from breakfast to dinner, their food was wonderful,and spoke to the guests in such a friendly way. The restaurants are are easily booked at guest relations, plan ahead though as they do get booked up. The Al Dente Italian restaurant was atmospheric and great food, Reda the manager was so welcoming and all his staff were excellent. Every meal here was so enjoyable. Do try the Kebagi outdoor restaurant, the fresh made flatbreads here were so delicious,Zachariah the manager was very friendly and looks after all your needs. We had a beautiful meal in the French Romantique restaurant, this is extra but was an special night, We have always enjoyed our meals here but noticed this time they were even better no doubt to the new executive european chef Raimumd, who visits all the restaurants and takes times to speak to the guests. He is very open to ideas and cleary cares passionately about what he does. There is so much choice of food, you will not starve, the hygiene levels are first class, we eat the salads, ice, meats well everything, we have not been ill not seen any signs of uncleanliness, whilst there we saw the health inspector who does turn up unannounced. Alot of illnesses can be caused by dehydraytion, so keep up your water intake. Special thanks to Magdy and Khalid ,food and beverage managers, who we saw daily checking that standards stay high and were so approchable and friendly, they treated all the guests with a smile and handshake, They made us feel very welcomed. There is a gym that all guests can use and Lotfy the gym instructor was very professional and really looked everyone. He really knew his stuff and just like everywhere else, the gym was spotless. The Spa is next to the gym and the treatments are fantastic, same prices as in england. the staff here were lovely and i would have gone everyday..! In reception this is the only place for wi-fi and to be honest its slow, look into hiring a portable wifi box from england, they will meet you at thye hotels gate with it, I think the hotel should look into the line of business themselves, wi fi is a must nowadays. There is waiter sevice in the reception and we were looked after wonderfully by Fady, he was always smilng and attentive. We have visited the hotel several times and the standards have not dropped, hence why we book again, The ROBB has never let us down and we will definitely will be back, it feels like a second home to us. Thank you to all the staff for making our stay so special... Phil and Xanthe...More
TeamBrown1010, Pontefract, United Kingdom
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