Jaz Aquamarine  

This luxury hotel comes with a private beach and no fewer than 17 pools. And it’s got a first-class dining scene, too.

This place has one of the best pool scenes in Egypt. We’re talking 17 swimming pools, including 3 lake-sized numbers, and 3 waterparks. And just beyond them lies a long strip of private beach.

The hotel has an opulent feel, with a sea-view spa and 6 first-class restaurants – highlights include a Lebanese and Asian à la carte. In the evenings, musicians and dancers take to the outdoor stage.

TripAdvisor rating

Based on 1771 reviews

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Platinum Lifestyle

Holidays in contemporary, premium hotels

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Food & Drink

Dining options Breakfast Lunch Evening meal Drinks Snacks, Icecream
All Inclusive

Buffet breakfast, late breakfast 11.00-12.00, buffet lunch and dinner. 3 visits per week to the à la carte restaurant.  Selected local-brand alcohol, soft drinks, tea and coffee 10.00-24.00.  Snacks 12.00-17.00, afternoon tea 17.00-18.00 and ice-cream 12.00-17.00.

Facilities ► View all

Hotel-run kids' club

The hotel's mini club is especially for kids between 4 and 12 years-old. The staff are multi-lingual and the kids are supervised at all times.

17 outdoor pools

With a whopping 17 pools to choose from, you're well and truly spoilt at this place. Lined with sunbeds and dotted with palm filled islands, the relaxing setting continues throughout.

Private beach

There is a short walk to get to the sea at low tide.

Rooms► View all

superior twin room with sea view

Superior twin room sleeps up to 3 with sea view and has a large bottle of water which is restocked daily.

superior twin room

Superior twin room sleeps up to 3 and has a large bottle of water which is restocked daily.

TripAdvisor Reviews Show more reviews »

Wonderful time and an honest review.

My friend and I spent 2 beautiful weeks at this lovely hotel and I would like to give a totally honest review. Firstly, yes the airport is like a mine field but we coped, as you do. Everyone on Tripadvisor says go to the left to get your visa as it's cheaper.......don't bother, that's the side that's like the cattle market. It really wasn't a problem, just give your £20 and they'll give you your £1 change. We had real reservations about Jaz Aquamarine because so many people have slated it, but when we arrived and shown to our room, all we could say was wow and omg!!!!! It was stunning, and that was at 11:30pm. We were in room 5249 and it was lovely, big, immaculate and a wonderful suprise. We tended to eat mostly at the Four Corners as yes, there weren't quite so many children, but we did go in to the main buffet restaurant too and it wasn't half as bad as people had said. Not forgetting we were there from 15th-29th August. Aparently the hotel was full but it never seemed like it. The beach: Yes it's very coarse sand a bit like brick dust but we still loved it and enjoyed using the sunbeds down on the grass. Again, I really don't know why people moaned about it? I would just say we took shoes to wear because the coral under the sand can be rough, but only felt the need to wear them once. The tide does go out far but it's lovely walking out. The hotel is kept to perfection but I wouldn't consider it a 5* platinum. Mostafar our cleaner was wonderful and we left him a nice tip at the end of our stay. We also didn't feel we had to tip anyone, even when the porter bought our cases to our room and showed us how to use the safe, I went to my purse and when I turned round he was gone. All of the staff are lovely and especially my sweet Diaa on reception. he greeted us the night we arrived and I had a problem with one of the photography guys and he reported it straight to the Manager and it was dealt with instantly. We felt very comfortable and when you are asked about the massage or spa treatments you just say no thank you. This really wasn't a problem and they give up after a while. People have gone on about the repetitive food, but every all inclusive I have ever been to, the food is repetitive, so whats new. There was a great variety and well presented. I did actually make sure I had eggs of some sort every morning, plenty of orange or pineapple, salt on my meals (which I don't often have) and sugar in my coffees instead of sweeteners as keeping your body up on the vitaminC, salts & sugars helps to stop any dehydration, trust me, the amount we drank for the first week and peed out was no comparison lol. You don't need to worry about the ice in your drinks, go for it, it's fine. The only real problem I had, which actually wasn't a problem but personal opinion, was the heat!!! It didn't let up and even in the evening if there was a breeze, it was like a hot hairdryer being blown at you for sure. I love it hot but if I go back, it certainly won't be in August, just too intense. A definite must is to go to Mahmaya Island, a touch of Jamaica, and it truly was! It was beautiful and you can stay and snorkel in the shallow waters or they will take you to deeper waters which we did. Stunning coral and fish. Loved it there and would go again & again. The need for air con is a must but we wouldn't keep it on overnight because it does your throat & chest in when you're not used to it. We had our patio doors open and kept the mozzie plug in plugged in. I would like to make a very big suggestion to the hotel management and say Fantasia, where the entertainment and kids clubs are held.....you really need to get a bar sorted out and AIR CON.....p-l-e-a-s-e. The entertainment kids work so hard to put on good shows but you can't stay in there for longer than 10-15mins, its just too hot!!! Check out the guy who paints the kids names in the evening, he is amazing!!! There are too many names to write (I'm suprised it's let me keep going this long lol) but a big thank you to the whole of the staff at Jaz Aquamarine, you are tireless and are always smiling. You do a great job. If anyone wants to ask anything, please don't hesitate to message me. I hope I have given you something to look forward to. Lastly, yes the floor tiles are ridiculously slippery but I guess you can't have a beautiful smooth floor covering without it, just walk carefully, and when we were there, it was too hot to walk on from about 10am.....I know, unbelievable right lol. We enjoyed the Jaz Aquamarine and everything about it. Would I go back? Yes but not for 2wks, maybe 10 days.More

Jo S, Benfleet, United Kingdom

Great pool scene..

Not a 5 star hotel but great pool areas, clean and spacious rooms and a good variety of food. Would rate the hotel as a 4 star myself.. The hotel really need to invest in better wifi as it is a nightmare to connect to and you only get 150mb of it for free. The al a carte dining was all fantastic and we especially enjoyed the Chinese. We payed for late checkout through Thomson, however the hotel had no records of this and locked us out of our room at 1pm, although our stuff was still in the room. After complaining to reception and having to wait for them to check.. They let us back in. This was very inconvenient. Although there are a couple of improvements to be made, this hotel was pleasant and I would recommend it to others. More

julie s, London, United Kingdom

Excellent family holiday,would go back

We stayed at the Jaz aquamarine for two weeks in August 2014 and thoroughly enjoyed it.the hotel is immaculately clean ,the grounds are very well looked after and the hotel does have a wow factor upon arriving.hurhada airport a bit chaotic but this is nothing to do with the hotel and would have been nice if first choice had told us that you need to pay for visas at airport as we didn't know this and wasn't prepared.not really a problem but they don't take a card at airport so be prepared with cash.also turn left and use banks and not your holiday company as these are dearer. Check is was smooth and quick and we were in our room within 45 mins of checking in. The rooms are clean and well appointed and we requested that we had 2rooms next to each other as our 2 teenage children were next door and hotel obliged . The hotel is huge which we liked as you didn't feel crammed in and was nice to be able to walk round to stretch your legs especially after dinner etc .the food in all of the restaurants is a good standard and lots of choice so you would be a very fussy eater if you couldn't find something you liked.we liked to go to the four corners restaurant for breakfast as it was a lot less busy than the topaz restaurant which bigger and by nature a lot busier.my advice would be to book up the a la carte restaurants as early as possible as these are nicer and you can get waiter service and if that's what you prefer as we do.the 4 a la carte restaurants all serve good quality food and all have very good service too.our favourite being the Asian and Middle eastern ones.again excellent service . The water slides provide great fun for kids and adults alike with very efficient life guards on duty.loads of pools to choose from so if one is closed for cleaning there are always loads of others to choose from.all the hotel staff work exceptionally long hours in some serious heat but are always eager to please.you only have to ask.we did the day snorkelling trip and were lucky enough to see dolphins as this is not always guaranteed and had a brilliant day.we booked the trip with the guys on the beach egypt international dive centre I think and it was great value,cheaper than your holiday company.so thanks to Osama for a great experience.we bought DVDs of the trip,the whole family swimming underwater etc and a film of the day on the boat which was well worth it 30 English pounds. Overall this was a really good family holiday and thoroughly enjoyed it.the hotel is massive so if you like smaller hotels this is probably not the place for you but give it a try you might surprise yourself.i could mention some small negatives but I would be nit picking as they were only very minor.this was our 5time in egypt and 1st to hurghada so we have a lot to compare it to and we can honestly say the Jaz aquamarine is the best so far.i read some reviews and the things people moan about are pathetic,it's too hot always makes me laugh,I'm not easily pleased but I appreciate that you are in a different country with a different culture so things will be different and you have to except the little things are not the same in Europe.5 star ratings are higher here but try staying all inclusive in a 5star restaurant here for 1200 pounds per person for a fortnight and see what you get. Be prepared for our Eastern European neighbours not queuing for anything ,drinks ,food etc .their manners are non existant and don't bother holding a door open for them as you won't get a thanks so don't waste your time.rant over. We will definitely be going back to this hotel in future,already looking for next year. Ps big thankyou to Arafat our cleaner who did an excellent job of looking after us and provided us with some brilliant towel art and was a lovely guy.goes to show a tip goes a long way so tip generously and you will be rewarded,the staff don't expect it contrary to belief but they deserve it for working those hours in that heatMore

Ferdi1473, Bracknell, United Kingdom

Tale of 2 visits

Well where do I start the hotel is simply fantastic me an my girlfriend been luck to be here twice in 3 months an what a difference when we was here the first time it was quiet the staff just could not do enough for you no queuing at anything it was simply paradise fast forward to August an what a difference the hotel simply can not cope with the sheer demand of people. To many guests not enough staff many times people were waiting half hour or more for a drink from the bar but special mention must go to all the bar an pool staff who did the best they could an where always happy Ahmed and mina in the shisha bar especially. Bar manager Ibrahim always polite an always made time for a chat. Food ok nothing to really say lot of variety but for me it was spag bowl hotel itself is spotless snorkeling great fun but be prepared to walk an get water shoes! All in all though two fantastic holidays will be back but when it's quieterMore

Nataliehughes1, Gloucestershire, United Kingdom

Fantastic time bar a few things

Arrived at Hugharda airport on Friday 29th August. The reviews saying the airport was horrible were true to their word, the airport staff were very very rude, not what you want after a long journey. The hotel in itself was lovely, the grounds were kept immaculate, the pools were lovely and the slides were great fun and not just for kids. upon arriving to our room we found that we had been put on the ground level despite specifically asking to be on a higher floor. we called reception to ask to be moved rooms and were told that they would send someone to take us to our new room. 30 mins later still nothing - called reception again and was once again told they would send someone. another 30 mins someone finally arrived to show us to our new room - not what you want after a long day of travelling. The main buffet restaurant was absolute chaos!!! choice of food was average so we ate at the a la carte restaurants most nights. The Lebanese - although there was nothing wrong with the food, it wasn't to our taste. The Asian - food was amazing, we went here twice, and the service was just amazing, the staff just couldnt do enough for you. The Seafood - very nice food although i did become ill after eating here. The Italian - although you are told you can only eat here once, we ate here 3 times! the food was amazing so much choice and the service could not be faulted. A special mention about Mostafa and Ahmed from the Italian restaurant and the beach bar. They were absolutely amazing to us, they couldn't have done anything more from reserving us a table at the Italian even though we had already been twice, to bringing us drinks to the pool. they really did make our holiday that extra bit special. The beach wasn't the nicest of beaches, but if you walk out far enough the water is like a bath - WEAR SHOES IN THE WATER!!!!!!!!! i was silly enough to walk out in the sea in flip flops, and stood on something so sharp that it went straight through my flip flop and into my foot! it was like a scene from jaws. Half way through our holiday the handle of our balcony door came off. we called reception and once again were told they were going to send someone to fix it, so we waited and waited and still no one. called again, and was told again someone will be sent. only after a third time did someone actually come to fix it. Im not sure if it was just our room but every night we had a mosquito hunt in the room because they just ate away at us in the night - so if anyone is put in room 4156 beware for all the squashed mozzies on the cealing! - my bad. On the day of leaving the hotel we called reception to come and get out suitcases, as predicted they told us they would send someone and sure enough no one came, it took 5 calls to reception before someone came, they really are just completely useless so beware if they tell you they are sending someone, chances are you will be waiting a very long time!! All in all the holiday was lovely everything about the hotel was amazing - except the crap staff at reception. Wont be coming back ourselves but would recommend for people looking for a guaranteed hot weather holiday!! :)More

Natashaxox,

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