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We had a great time in Cape Verde and this hotel presented itself really well! The staff were great, very friendly and couldn't do enough for you! The food, well I've never been to an all inclusive hotel and not come away with a funny tummy! The food was brilliant from day one! The salads were great, fresh meat and fish everyday i was in paradise! Food and staff I can not fault at all .
We was a little disappointed with the maintenance of the pool area, the loungers were grubby and were coming to the end of their life and the pool had tiles missing all over it which was disappointing because it made it look neglected but every morning we saw the pool guys cleaning it! Just think it needs a bit of a refurb. I will say that the Thompson reps did not make themselves known to us and we had to find information out as well as them giving us funny looks at meal time which we thought was odd but that's a separate issue we have taken up! We would definitely go back and would recommend! ðMore
Sun, sea and sand: a tropical paradise
This is a lovely hotel. The clientele are from across western Europe: British, French, Dutch, German, etc. But the most prevalent language is English. But this clientele meant that there were many more smokers than we've become accustomed to in Britain. There are non-smoking areas though.
The staff were, without exception, friendly, efficient and effective, and have English skills adequate to their post. Even the maids knew some basic English. Excellent
The hotel is about 7 years old and some minor renovation is due. Having said that, about the worst we saw was a few tiles missing from the pool. There is a decent social programme (and kids activities). However I'd have liked something more restful, like yoga, rather than zumba or step, in the heat.
Swimming in the sea is good, though a little rough (on an amber flag) but some foolish visitors were in the sea on days when it was red. The beach is beautiful fine, golden sand with turquoise sea. Lovely.
When we were there the hotel was not full but it was useful to choose when to go and eat, to miss the busiest periods. This is mostly easily done since the restaurants are open for long periods and buffets regularly replenished.
Food was buffet-style, with a vast range of choice. It was mostly very good, or better. I think the quality would be improved further by offering less choice, although a wide range of options is clearly needed. In addition to the main restaurant, there are 3 speciality restaurants which need to be booked ahead. This is well worth doing but again they'd be better offering fewer choices.
There is little on Boa Vista in the vicinity of the hotel, although the largest 'town', Sal Rei, is a short taxi ride away. We were offered a programme of excursions and trips, and did buy into a couple. We'd really have welcomed a wildlife/nature tour. There must be enough on the island to support this.
We booked trips to FonBanana restaurant, which was disappointing as we needed to share a table, and the VIPDiscovery trip, which was disappointing because the food served was not a BBQ (as promised).
We did not received any information abut excursions until day 2 of our holiday. This was a shame since it did limit our options on our 7 day trip. Advance information, or at least on arrival, would have been more useful. Why could we not be briefed on the day of our arrival? or at least given the excursion details?
Thomson website informs that the currency is Escudos, which is correct. What it does not say is that remaining Escudos cannot be changed back, Euros are accepted everywhere but only Escudos can be obtained locally. We could easily have taken out Euros had we known and avoided the complexities and uncertainties of using Escudos
We were told that all food had been freighted in from Europe. This seems plausible since BoaVista currently has so very little development. The airmiles must be astronomic. I would hope that if we were to return in a decade we'd see some food items, at least, being sourced locally
The process of applying for a CapeVerde visa needs clarifying online. The application form is clear-enough but it is expectations and process thereafter which are unclear and lack reassurance. Holiday-makers would welcome knowing that their application has been processed and successful (although responsibility for this clearly lies, largely, with CapeVerde government).
The flights (on Thomson planes) were not particularly comfortable. Very little leg room (and I am not tall) and no storage 'nets' for books etc. Drinks on the flights were all charged - and this includes water - which is simply mean-spirited and unwelcomingMore
301lisa33, Coventry, United Kingdom
Good: Friendly staff, clean public areas. Lovely beach.
Bad: Too many people around pool area and packed tightly. Entertainment all morning which was loud and annoying.
Bar area too small if you wanted drink before dinner after leaving beach or pool.
Nowhere peaceful to relax and read apart from far reaches of beach but many sun beds broken.
Cockroaches and ants in the corridorsMore
Sandrak611, Bexley, United Kingdom
Good but I wouldn't go back
Just got back from a week here and these are my thoughts.
The seats on the flight were the smallest Iâve sat in for a long time and would suit a 5-8 yr old only. 6 hours felt like a very long time in that chair.
Weather is amazing and although cloudy for first 3 days it was still hot. Luckily sun came out for the rest of the week and that was very welcome. Itâs usually pretty windy so easy to get caught out, as many burnt people walking around the pool bar will confirm.
Room clean and spacious but would have loved a mini bar with some drinks and snacks. We did have a fridge so could have stocked up ourselves if we wished. Would also have loved wifi in the room as weâve got used to this in other hotels my wife and I have stayed in. I also needed to do some work so had to go to reception to use wifi and the upload speed (if you do need to send files) is very, very slow.
We also had an old 4:3 CRT tv (like something from the 80âs), with a remote that didnât always choose to work and you had to go through all channels individually rather than select the number you wanted. With all thatâs been going on in the news this week we felt it pretty important to have decent TV access. Again in previous hotels weâve had an LCD tv along with a list of channels available - yes a small thing but the devilâs in the details.
Had a balcony but with no light (none of them did) and no view it was only used to dry towels.
Reception area is good and spacious but felt antisocial as everyone goes there to get online so itâs full of couples and groups of people all staring at their mobiles and tablets.
Staff throughout I found a real mix of friendly and not so friendly. Didnât bother me too much but itâs much nicer when everyone is friendly in a resort.
Entertainment is decent enough but as you donât really have any other choice so make the most of it. Thats a tricky thing for me, not being able to walk out of the hotel to anywhere else, a restaurant or shops etc. All felt a bit claustrophobic by the end of the week.
Food was decent. Ate in all restaurants and preferred the one by the Pool (canât remember what itâs called) as it had the most space. In the other two where you needed to book we were sat inches from the next table which didnât feel great or very private.
Went by the sea most days as the constant âwhoop whoopâ by the entertainment team and annoying euro dance tracks playing constantly werenât really my thing. But a lot of people there did seem to love it. Also by the sea thereâs more room to move your sunbeds' around to make the most of the lovely sunshine. Plus the decent size waves were pretty good to go swimming in.
Poolbar had very cramped seating which made no sense to me at the hotel is huge. Donât think the design is balanced at all. Lots of dead space around and then very compact at pool and pool bar.
All in all was a good holiday for the money (think we paid about Â£700 each all incl). But I wouldnât go back as felt too much like holiday camp and not a 5 star hotel as advertised.More
gt23434, London, United Kingdom
Nothing to do but "CHILL"
Really nice place to visit, the hotel was always clean the staff were very friendly an always ready to help (sometimes the reception were so busy it took a while).
Food was plentiful and varied with 3 themed restaurants you have to book Budda being the best, All the food is imported from the mainland for quality purposes, So don't moan that there is nothing you like, you would get the same food in any Riu hotel anywhere. Arrivals was a bit of a shambles with our room not being ready for a couple of hours but meals and drinks were readily available to have and the time passed quickly. Busy round the Pool and beach area but always enough sunbeds to go round. very windy at times so watch out for wind/sun burn and some heavy waves. Did the quad bike trips and the VIP tour in a big 4 x 4 truck, all good fun if you aren't afraid to muck in and have a laugh. Biggest downside to the whole holiday was the "CATTLE TRUCK" flight from Thomson, dismal and dreary with no in flight entertainment.More