Travelife Gold is awarded to hotels that demonstrate industry-leading sustainability practice. In other words, properties that are both greener and fairer to the environment, their employees and local communities.
This hotel was Fantastic and all you hear is 'No Stress' and that is what it is. Everything the stuff do is to make your stay from the time you step through the door they put a drink in your hand and take your cases to your room if anything is amiss they put it right so quick. Our room door was a bit stiff and we wanted it oiled but they came and changed the lock and a couple hours later they rang us to see if we were happy. The beach is wonderful, make sure you take factor 50 for a few days then you can slowly go a bit lower. The wind makes you feel cool but the sun is very strong, trust me!! The waiters in all the eating places and bars are so thoughtful all the time and happy to help. EVERYTHING including the window are cleaned daily. The pool is due for an update and yes some tiles need replacing but the bar in the pool make up for them !! Go out onto the beach turn left and walk along to the second seller and watch the sea and if you are as lucky as us you will see the young turtles just a flipper or head and sometimes they get caught in the wave and you see them so clearly. It is an amazing place to visit and you feel so humble to this third world country. They are wonderful people truly. We are going back next year. We spoke to many people who have come to the hotel for years.and years and I could see why. I have a back problem so asked to be near the center by email and that is what we got. My friend and I loved all the restaurants and all the great work that goes into feeding all us holiday makers. This is truly a wonderful CLEAN hotel full of wonderful and hard working stuff. The entertainment goes on all day and is very put together with lots of hard work. Can't wait to go back for NO STRESS ....More
Only a few minutes transfer from the airport we stayed in this beautiful part of the world at a lovely hotel with fabulous room service. The beach was lush but the sea was a force to be reckoned with. You must take note of the flags flying each day and it flew Amber in all but the first day which was red. We saw many 'silly' people chance the sea and end up with broken bones and other nasty injuries. This island doesn't appear to have a hospital either so that's a bit of a worry!! We stayed in the shoreline and enjoyed jumping some of the waves but the swimming pool with its poolside bar was very inviting also and we enjoyed many a day here too. The food was more than adequate with a good variety to choose from. Shops in the complex were inviting. There is free wifi in the reception area which was ideal for those who like to keep in touch via networking sites. It's worth attending the reps welcoming talk as you get to hear about the local excursions. We went on the catamaran and it was thoroughly enjoyable and we met some other people who we still keep in touch with now. I can't wait to go back next Winter .More
Christine S, 315968
Stayed at this hotel in June with my husband. Hotel is lovely, the grounds and beach are amazing. The only let down is the missing tiles off the pool floors.
The staff are very friendly and always see them cleaning. Our rooms was cleaned everyday, we were on the three floor room 2100 it was noisy at night people passing in the corridors.
Food was good but got abit fed up of buffet by end of the week. Tried all the other restaurants, our favorite was the Chinese but this as well was buffet restaurant, as were all the other ones.
Loved the all inclusive drinks and cocktails.
We would stay again but would ask for quiet room, and hopefully they repair pool tiles soon as really lets the hotel down.More
very very Hot
this hotel Very Large but is kept very clean Meals there are plenty of choices , found sun beds in the morning easy but they do get taken very quickly there did not seem to be enough shade or seating space at the pool bar If you like sunbathing this is the place to go aMore
Great Holiday but hotel in need of some updating
Firstly despite the title let me just say this was an excellent hotel, the staff were friendly (apart from in the 4 hotel shops where frankly they were rude!)
The restaurant staff were friendly, efficient and helpful and always passed the time of day with you. The housekeeping staff work really hard and the rooms were kept clean at all times, as were all the public area of the hotel. All the were friendly and efficient and served us quickly. Although this is a large hotel there were always enough bar staff on to serve people without a long wait.
The food was great and there was a large choice. My only complaint would be that I am a vegetarian and food wasn't always clearly labelled. For example the vegetable soup at lunch one day had meat in it. I always check before I eat but I could so easily have started eating only to find out there was meat in it.
The African and Asian restaurants were both excellent. We didn't try the Cape Verdean one as the menu was mainly fish and Im vegetarian and my partner doesn't like fish.
The main problem with the hotel was that the main pools and swim up pool bar were missing a lot of tiles and a number of people got minor cuts from them. this isn't a hugs issue and didn't spoil our holiday but isn't what you expect of a 5 star hotel.
On another note (and this is only my opinion) I was aware that the hotel allows children and I have no problem with that but I do think that the swim up pool bar area should be adults only and should be kept free of small children and their lilos and flotation devices. This is only a small area and the children have their own pool and also the use of the rest of the hotels huge pool area.
I would definitely visit again but will wait until after the next refurbishmentMore