Struggling to find a great getaway that’s just right for you? Read on to find out how our new virtual assistant can help.
With so many tempting destinations to choose from nowadays, we’ve all got a list of dream holidays as long as our arm. Whether it’s exploring markets in Morocco, windsurfing in Mexico or scuba diving in Thailand, there’s nothing like the thrill of travel. But, choosing where to go first can be tricky.
That’s why we’ve teamed up with IBM to bring you an innovative little tool to help you pick your perfect holiday. Thomson’s new virtual assistant is one of the industry’s first chatbots, which offers you real-time responses to your holiday questions.
But, ‘what’s a chatbot?’ we hear you cry. Well, just think of it as your own personal travel advisor, available day or night, sitting behind your computer screen. Just drop it a question like ‘where can I eat great food on holiday?’ or ‘where should I visit for the best nightlife?’ to start, and it’ll guide you from there. Plus, the more you chat to it the more it learns how to craft the perfect holiday, and how to offer you more personalised recommendations.
Let’s face it, our busy lives mean we don’t always have the time to pop in store to ask lots of questions, or spend time reading pages of information on websites. We’re living in a digital age, after all, and, as it turns out, a lot of you – 77 per cent in fact – said that a virtual travel agent would be useful when searching for a holiday. So, we’re leading the way. Our virtual assistant is on-hand now in beta mode- that’s a trial phase – and we’ll be making amends and changes based on your feedback, so let us know what you think.