Home » Flights » On Location: Sensatori Tenerife In Photos

On Location: Sensatori Tenerife In Photos

Our travel blogger, El Berwick, finds her camera working overtime at Sensatori Tenerife…

To say that Sensatori Resort in Tenerife is easy on the eye is like saying Stephen Fry is a little bit clever. It’s the understatement of the century. This place is, excuse the cliché, breath-taking. And it doesn’t surprise me for one second it has a 5T plus rating to its name.

Last week, as the sun dipped below the horizon and the sky turned a shade of pink even Barbie would be embarrassed to step out in, I found out first-hand just how photogenic this place is. For once, I’m going to pipe down and let my photos do the talking. Enjoy.

PS. In the manner of a celeb posting a selfie… #nofilter. Absolutely none. I think that says it all…


Find out more about Sensatori Tenerife here.

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11 Responses to “On Location: Sensatori Tenerife In Photos”

  1. Rugbystar1@live.co.uk' Gary Morris

    I due to fly to sharm on 27 march with all the the trouble out there in not sure about it now can I rebook else where ie a cruise

    • James @Thomson

      Hi Gary, Are you able to email us your full details at cares@thomson.co.uk. Can you please ensure that you include your holiday reference and we’ll be able to provide you with the best information.

    • Rugbystar1@live.co.uk' Gary Morris

      James i have sent the ref over now via email

  2. blingiton1985@aol.com' blingiton

    huh? i just came back from there and whilst your photos look lovely they don’t quite look the same as the photos i took! however, loved the fact by the water fountains that the yellow beware water cones are there as you forgot to mention that everytime the water fountains dance they spray more water over the marble flooring that stays inside their pool. so here’s my experience as thomson have taken 10 weeks to reply to my email and have now washed their hands so i will leave my TRUE version of this much less than 5* hotel – the very worst holiday i have EVER gone on in over 40 years of travelling – i have emailled Thomson to tell them of this (read Trip Advisor now as everyone is saying the same) and Thomson have told me – tough! no rep to meet you at the airport (5* rating service?), a bashed up old bus that dropped us off and then a long wait at reception. no room for us for 2 hours so went back and was then told international check in time is 4pm – yet other customers had their rooms! first room pure filth – trees so far grown into the balcony it was pitch black – suitcases, coffee cups, unmade beds and dirt from last occupants that had not been cleared! went to 2nd room and the smell of the sewers was so bad we refused that too! did not get our proper room until 4pm the next day! service and manners with staff an absolute disgrace. water features that spurted out so far the marble flooring was always flooded with yellow markers to say BEWARE! only 3 restaurants open and each morning having to get up very early to book a table which you could only do via computer in the reception. a self service cafeteria which was just disgusting – food all over the floor – tables unclean – plates and cups left. we had to keep asking the staff to refill the self-service food area as most of the time there was no one around so by the time you got back to your table it was stone cold. could not get a drink of water ’til 10am (we were fully inclusive) as bar was not open – had to not only wear a naff wristband all week but had to sign for every drink we had which on a/i should NOT have been such! poolside service didn’t bother so we all went to the bar ourselves and what Thomson don’t tell you is the huge poolside beds they show are 50 euros a day to hire – the staff got very abusive if you sat on them and hadn’t paid. Thomson call it Sensatori but it is actually the Gran Melia – we spoke to Gran Melia staff who told us had we booked direct we would have been upgraded to the Red level – own pool, restaurant, clarins toiletries every day. our room was so dark we could not see ourselves in the mirror – they encourage you to put an energy saver ticket on your door each day – no cleaning of towels or making of beds and you get 20 euros a day refunded – how very naff – this is NOT a 5* hotel at all – it has 5* marble but the staff 2* and the food, atmosphere and general attitude of the place a 1* – shame on you Thomson – get your facts straight and go there yourselves to see!

    • Elaine.lea@thomson.co.uk' Elaine @Thomson

      Hi, I’m sorry to hear that you didn’t receive the holiday that you expected. If you remain unhappy with the response that you’ve had from our After Travel Team please feel free to contact them again to discuss this further.

    • johnmugglestone@yahoo.co.uk' John Mugglestone

      Another satisfied Sensatori customer, This time at Tenerife.
      THOMSON You really need to sort your act out.
      Matthew@customer services
      I am still waiting on you getting back to me its been 9 weeks now since we came back.
      What have Thomson done about my complaint?
      NOTHING that’s what!!!

  3. ajmcg1959@googlemail.com' Ann

    Woohoo !!!! Now Im really excited. Thank you Leanne, Merry Christmas xxx

  4. ajmcg1959@googlemail.com' Ann

    Hi, my husband and I are going back to this fantastic hotel on the 20th Dec for a weeks stay. Can you tell me if there is anything special being done for Christmas ? Just want to know so I can take a posh frock if needs be !! Thank you x

    • Leanne.myers@thomson.co.uk' Leanne @Thomson

      Hi Ann, There’ll be lots going on over the festive season. Including a Christmas dinner in Pangea for guests on Christmas day, guests will also have the option to dine in an a la carte if they wish, for an additional charge. Posh frocks a definite and smart clothes for gentlemen!

  5. andrew_kerr66@live.co.uk' andrew kerr

    hi. been three times already! if you could give me a price for one week any time in january for two adults with a sea view that would be great!

    • Samantha.thorley@thomson.co.uk' Samantha @Thomson

      Hi Andrew, You must have had an amazing time if you’re looking to return :). Unfortunately we can’t give prices out on here. But, availability can be found on our website – http://www.thomson.co.uk or alternatively you can always visit one of our Thomson retail stores where one of our Travel Advisors will be happy to help.

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